Performance Evaluation Software For The Healthcare Sector

by Srikant Chellappa Sep 15,2020
Engagedly
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Let’s face it! Employee performance evaluation is one of the most important aspects in any working sector. From the time of on-boarding, employees work intending to score positively in the upcoming reviews, while the managers keep tracking and sharing feedback for the same reason. We are saying this as a norm because many organizations have discarded their traditional paper-based performance reviews and annual reviews for a digital solution – employee performance review software.

Through a performance review software, you can keep track of the performances of your healthcare professionals more accurately. You can clearly communicate your performance expectations with them and stay connected with everyone.

Also read: OKR Examples For Your Finance Team To Balance Growth, Cost And Efficiency

There are many performance review software available online for you to choose from. Depending on your organization’s requirement, select a software that best suits you. But before that, don’t forget to go through this list of must-haves for a performance review software:

Easy to Use

Though we mention this point in almost every article of ours, we stand by this maxim in this article too. Given today’s healthcare scenario, your healthcare professionals have little time to explore and learn how to use a software. The performance review process should be easy to understand and implement in an organization.

Through a systematic approach, your healthcare organization can manage medical activities effectively and promote improvement in your service quality. Today most performance review software out there have multiple fascinating features, but they can be very confusing. A software should follow a process to execute a specific action. A performance review software should have a concrete procedure to carry out performance evaluation, without affecting other activities in the organization. A simple user interface and a clear procedure is a must-have!

Also Read: 10 Best Tools For Setting And Tracking Goals

Customizable Templates for Reviews

While many software offer sample review templates for different departments, they are not usually customizable. Performance review templates make the performance evaluation process more organized and help you follow a specific standard for evaluating each team. A customizable review template allows you to change the contents of the review template based on changing work practices and industry trends. Makes it a necessary feature for the healthcare industry.

Continuous Performance Evaluation

To be effective and yield results for your business, performance management must be a year-round process with no end.

– Teala Wilson, CHRL from HRPA, talent management consultant at Saba Software

The days of onetime annual performance reviews are long gone. It is important to continue it at regular intervals throughout the year, especially now that the healthcare professionals need to be more engaged and motivated than ever. Choose a performance review software that supports performance evaluation anytime throughout the year. This helps you keep track of employee performance efficiently and perceive their personal development.

Ability to Self-Evaluate

While everyone else around you gets a chance to evaluate you, it’s necessary for you to get the chance to evaluate your own performance as well. It’s very important to assess yourself accurately. Self-evaluation gives you a chance to improve yourself and contribute to organizational productivity. You cannot do it without having a proper system to measure your performance. A performance review software must allow you to assess yourself accurately by allowing you to create your individual goals, check-in frequently and use these as reference to measure your own performance.

Aligning Goals and Objectives

When evaluating the performance of a healthcare professional, you need all the details of their performance over a particular period of time to maintain an accurate review. Not many software gives this option but associating individual/organizational goals and objectives with their performance review can help improve the quality of the review. So pick a performance review software that allows you to associate employee goals and their progress with the review for reference.

Also read: Virtual Onboarding: A New Reality

Predetermined Competencies

When you evaluate the performance of a healthcare professional, it is important to list out the necessary performance review competencies beforehand.

Example:

Competency: Analytical Thinking in Healthcare

Representative Behaviors:

  • Approaches a healthcare case by defining its core issue; determine its significance; collect data; use tools to disclose meaningful patterns in the data; make inferences about the meaning of the data; then use logic and intuition to arrive at conclusions or decisions
  • Approaches a complex case by breaking it down into its component parts and considers each part in detail
  • Carefully weighs the priority of things to be done

In some software, there are competencies that are already listed for you to choose from and some software allow you to create performance review competencies yourself. Having an option to choose/ create competencies gives you an opportunity to add more to a performance review.

We would love to know your thoughts on this matter. Feel free to drop in your comments below!


Engagedly is offering a suite of products part of its Remote Work Toolkit free to any organisation, until Sept 30th, 2020. 

The Coronavirus has affected the way we work today and for months to come. Unprecedented events require unprecedented measures. We at Engagedly believe it is our responsibility as socially conscious corporate citizens to help equip organisations with additional tools and resources during this time of crisis.


Do you want to know how Engagedly can help you with seamless Performance Evaluation? Then request for a live demo.

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Author
Srikant Chellappa
President/CEO and Co-Founder of Engagedly

Srikant Chellappa is the Co-Founder and CEO at Engagedly and is a passionate entrepreneur and people leader. He is an author, producer/director of 6 feature films, a music album with his band Manchester Underground, and is the host of The People Strategy Leaders Podcast. He is currently working on his next book, Ikigai at the Workplace, which is slated for release in the fall of 2023.

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