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Privacy Policy of app.engagedly.com
This Website collects some Personal Data from its Users.
Corporate Website Privacy Policy
Owner and Data Processor
Engagedly Inc.
7420 Manchester Ave,
Maplewood, MO 63143
Owner contact email: privacy@engagedly.com
Types of Data collected
Among the types of Personal Data collected, by itself or through third parties, there are: Cookies and Usage Data.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. The Personal Data may be freely provided by the User, Data Controller or, in case of Usage Data, collected automatically when using this Website.In addition, we allow customers to interact with the Engagedly platform via the Engagedly Bot while in Microsoft Teams, Outlook and Slack. The Engagedly Bot provides access to a subset of the features available in the Engagedly Platform. The Engagedly Bot allows users to share feedback and update your goals while in Microsoft Teams, Outlook (add-in) and Slack.
All Data requested by the Engagedly web application is required and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the Engagedly service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Engagedly.
Any use of Cookies or of other tracking tools by this Website or by the owners of third-party services used by this Website serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Data Processor.
Methods of processing
Engagedly processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. Data may be collected for the Engagedly Platform through the web application, Mobile Application or Bot available for Microsoft Teams, Outlook (add-in) and Slack. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
To use the Mobile Application or Bots available for Microsoft Teams, Outlook (add-in) and Slack you will need to be an active user of the Engagedly Platform with valid credentials. All data related to the Mobile Application and Bots for Microsoft Teams, Outlook (add-in) and Slack store their data within the Engagedly Platform Web Application. Users can perform a limited subset of actions using the Engagedly Mobile Application or Bots available for Microsoft Teams, Outlook (add-in) and Slack. These features include:
Retention time
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that Engagedly suspend or remove the data.
The use of the collected Data
The Data concerning the User is collected to allow the Engagedly web application to provide its designated features and functions.
The Personal Data used for each purpose is outlined in the specific sections of this document.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
This Website uses only Strictly Necessary Cookies.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Cookies used
| Name | Purpose | Description |
| OptanonConsent | Session | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
| OptanonAlertBoxClosed | Persistent | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information.. |
Legal action
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Website or the related services.
The User declares to be aware that Engagedly may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested any time. Please see the contact information at the beginning of this document.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult Engagedly to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be submitted through the Engagedly Data Subject Access Rights (DSAR) portal. If the Engagedly DSAR portal is unavailable requests can be sent to privacy@engagedly.com.
Changes to this privacy policy
Engagedly reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Website and can request that the Engagedly remove their Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data Engagedly has about Users.
Information about this privacy policy
Engagedly Inc. is responsible for this privacy policy.
Important Notice to Non-U.S. Residents
Privacy Shield participation: data transfers from the EU, Switzerland and the United Kingdom to the United States
Engagedly participates in and complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union and United Kingdom and Switzerland to the United States. The policies and rights outlined below are therefore equally and explicitly applicable to Users from Switzerland, except if stated otherwise. Engagedly has certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to such information.
If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view Engagedly certification, please visit https://www.privacyshield.gov/ (or find the direct link to the certification list of Privacy Shield participants maintained by the Department of Commerce https://www.privacyshield.gov/list).
What does this mean for the European User?
Engagedly is responsible for all processing of Personal Data it receives under the Privacy Shield Framework from European Union individuals and commits to subject the processed Personal Data to the Privacy Shield Principles.
This, most importantly, includes the right of individuals to access their personal data processed by Engagedly.
Engagedly also complies with the Privacy Shield Principles for all onward transfers of Personal Data from the EU, which means that it remains liable in cases of onward transfers to third parties.
With respect to Personal Data received or transferred pursuant to the Privacy Shield Framework, the Engagedly is subject to the investigatory and regulatory enforcement powers of the FTC, if not stated otherwise in this privacy policy.
Engagedly is further required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Dispute resolution under the Privacy Shield
In compliance with the Privacy Shield Principles, Engagedly commits to resolve complaints about its collection or use of the User’s Personal Data. European Union, Switzerland and United Kingdom individuals with inquiries or complaints regarding this Privacy Shield policy should first contact Engagedly at the contact details supplied at the beginning of this document referring to “Privacy Shield” and expect the complaint to be dealt with within 45 days.
In case of failure by Engagedly to provide a satisfactory or timely response, the User has the option of involving an independent dispute resolution body, free of charge.
In this regard, Engagedly has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints/ for more information and to file a complaint. This service is provided free of charge to you.
Under certain conditions – available for the User in full on the Privacy Shield website (https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint) – the User may invoke binding arbitration when other dispute resolution procedures have been exhausted
