Engagedly, Inc is committed to protect the privacy of our customers. This Privacy Policy outlines the information collected as well as how it may be used and is applicable to Engagedly services/platforms/applications.
For our client data privacy policy, please see our Engagedly App Privacy Policy.
Engagedy is a cloud platform for progressive performance management and employee engagement built for organization with visionary leadership. With Engagedly’s gamification, engagement and continous improvement-based approach, organizations can align, motivate, engage and optimize employee performance. Engagedly believes that as organizations becomes more digital and networked, the traditional performance and talent management system approaches fall short of optimizing their talent pool.
1. When you register with Engagedly, information is needed such as your name, company name, email address.
2. Engagedly uses collected information for processing your order, billing and service improvement.
3. Engagedly will not sell, rent, exchange or share your personal information with any third parties without your permission.
4. Engagedly may share the collected information in order to (i) respond to investigations, court orders or legal process, (ii) to investigate, prevent or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, (iii) violations of Engagedly’s terms of service, or (iv) as otherwise required by law. Note that we may be required to share personal data of EU and/or Swiss individuals in response to lawful requests by public authorities including to meet national security and law enforcement requirements.
4.1 Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
4.2 Accessing and Modifying Your Information
We acknowledge the right or EU, Swiss and United Kingdom individuals to access their personal data held by us. Individuals wishing to view, update, delete, or supplement their personal data may do so by filling out a web form via our Data Subject Access Request (DSAR) Portal. You can also email us at privacy@engagedly.com if you are unable to submit your request through our DSAR Portal.
5. All of your data remains private and confidential.
5.1 How We Protect Your Information
We strive to maintain commercially reasonable; physical, electronic, and procedural safeguards to secure the Information from loss, misuse and unauthorized access, disclosure, alteration, and destruction. Please keep in mind, however, that there is no way to make the transmission of electronic data entirely hack-proof.
6. Engagedly will send you a welcome email, as well as emails regarding relevant notifications. Administrators (Someone on the client side who manages all user management activities of their organization in Engagedly) will at times receive Engagedly service related announcements. All emails can be disabled by the recipient in their settings page.
7. The Engagedly website uses Google Analytics & HubSpot to collect information about its visitors. Once a user (Client’s employees, managers, and administrators) logs in to Engagedly, Google Analytics is disabled, and no data is collected, for the user as long as that user is logged in.
8. As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We link this automatically collected data to other information we collect about you.
Technologies such as: cookies, beacons, tags and scripts are used by Engagedly and our marketing partners, analytics providers, and customer support systems. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies for marketing and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited Engagedly uses a technology called “cookies” to store session information. A cookie is a small amount of data, which includes an anonymous unique identifier that is sent to your browser from our website’s computers and stored on your computer’s hard drive. Engagedly will set and access Engagedly cookies on your computer. Cookies are required to use the Engagedly service.
To learn more and for a detailed cookie notice, the User may consult the Cookie Policy
9. We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control such as an email service provider to send emails on our behalf, mapping service providers, and customer support providers (our “Agents”). We may need to share Personal Information with our Agents in order to provide Services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents. We are liable for the appropriate onward transfer of EU and Swiss personal data to third parties acting as our agents unless we can prove we were not a party giving rise to the damages.
10. We collect statistical information about how both users and administrators collectively, use the Services (“Aggregate Information”). Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you or your web browser.
11. Engagedly may update this Privacy Policy and will notify customers of significant changes in the way we treat any personal information by sending a notice to the primary email address specified in your Engagedly account. We will also place a prominent notice on our website.
12. Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
13. Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us by filling out our Data Subject Access Request (DSAR) web form. You can also email us at privacy@engagedly.com if you are unable to submit your request through our DSAR Portal. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
14. At times, you may be able to access other Third Party Services through the Services. This Privacy Policy does not apply to any third party applications or technology that integrate with the Services (Engagedly Application), or any other third party products, services, or businesses (“Third Party Services”). While using the Services, you may be directed to a third party website via links or other references, which may take you to that third party website (“Third Party Websites”). This Privacy Policy does not apply to you or any other data collected from or provided by you to Third Party Websites. You should review such Third Party Services’ or Third Party Websites’ privacy policy (and such other terms and conditions) to determine how your data will be used before sharing any Personal Data.
15. As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to promotions we are offering through the Services. You may opt-out of receiving such communications by following the instructions included with such emails, or by by filling out our Data Subject Access Request (DSAR) web form.
16. ENGAGEDLY AND THE CALIFORNIA CONSUMER PRIVACY ACT
BackgroundThe new ‘California Consumer Protection Act’ (CCPA) came into effect in on January 1, 2020. The state law grants California consumer residents new rights over their personal information. These rights are, the right to know (or access), the right to delete, and the right to opt-out of sale of personal information that a company may collect, retain, or disclose about a consumer. Additionally, the CCPA prohibits businesses from discrimination against consumers in terms of access to services if they choose to exercise their rights under the CCPA.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples | Collected |
| A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. | Yes Email address, full name, IP address, unique employee identifier. |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | YesName, telephone number and employment details like title, physical characteristics like if the employee has any disabilities. Do not capture what the disability is. |
| C. Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | Yes Age, Ethnicity, Gender, Veteran status (checkbox) |
| D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | No |
| E. Biometric information. | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | No |
| F. Internet or other similar network activity. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | No |
| G. Geolocation data. | Physical location or movements. | No |
| H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. | No |
| I. Professional or employment-related information. | Current or past job history or performance evaluations. | Yes Performance evaluations |
| J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | No |
| K. Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | No |
Security
Engagedly has stringent state‐of‐the‐art security controls designed to protect your data. Specifically, cybersecurity risks are taken very seriously at Engagedly and are managed daily by our CISO. All employees are required to review and agree to Engagedly’s strict IT Security Policies, which are annually reviewed to incorporate periodic updates. Engagedly is also annually audited by 3rd party auditors for SSAE‐18 SOC2 Type 2 compliance as well as annually audited by 3rd party auditors for penetration and vulnerability testing. All data transacted by Engagedly is encrypted when in transit and at rest.