Privacy Policy


Engagedly, Inc is committed to protect the privacy of our customers. This Privacy Policy outlines the information collected as well as how it may be used.

 

1. When you register with Engagedly, information is needed such as your name, company name, email address.

 

2. Engagedly uses collected information for processing your order, billing and service improvement.

 

3. Engagedly will not sell, rent, exchange or share your personal information with any third parties without your permission.

 

4. Engagedly may share the collected information in order to (i) respond to investigations, court orders or legal process, (ii) to investigate, prevent or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, (iii) violations of Engagedly’s terms of service, or (iv) as otherwise required by law.

 

4.1 Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

4.2 Accessing and Modifying Your Information
In compliance with the EU-US and Swiss-US Privacy Shield Principles, Engagedly commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Engagedly at: privacy@engagedly.com

 

5. All of your data remain private and confidential.

 

5.1 How We Protect Your Information
We strive to maintain commercially reasonable; physical, electronic, and procedural safeguards to secure the Information from loss, misuse and unauthorized access, disclosure, alteration, and destruction. Please keep in mind, however, that there is no way to make the transmission of electronic data entirely hack-proof.

 

6. Engagedly will send you a welcome email, as well as emails regarding relevant notifications. Administrators will at times receive Engagedly service related announcements. All emails can be disabled by the recipient in their settings page.

 

7. The Engagedly website uses Google Analytics & HubSpot to collect information about its visitors. Once a user logs in to Engagedly, Google Analytics is disabled, and no data is collected, for the user as long as that user is logged in.

 

8. As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We link this automatically collected data to other information we collect about you.

 

Technologies such as: cookies, beacons, tags and scripts are used by Engagedly and our marketing partners, analytics providers, and customer support systems. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

 

We use cookies for marketing and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited Engagedly uses a technology called “cookies” to store session information. A cookie is a small amount of data, which includes an anonymous unique identifier that is sent to your browser from our website’s computers and stored on your computer’s hard drive. Engagedly will set and access Engagedly cookies on your computer. Cookies are required to use the Engagedly service.

 

9. We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control such as an email service provider to send emails on our behalf, mapping service providers, and customer support providers (our “Agents”). We may need to share Personal Information with our Agents in order to provide Services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.

 

10. We collect statistical information about how both users, collectively, use the Services (“Aggregate Information”). Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you or your web browser.

 

11. Engagedly may update this Privacy Policy and will notify customers of significant changes in the way we treat any personal information by sending a notice to the primary email address specified in your Engagedly account. We may also place a prominent notice on our website.

 

12. Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

 

13.Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@engagedly.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

 

14. At times, you may be able to access other Third Party Services through the Services, for example by clicking on links to those Third Party Services from within the Site. We are not responsible for the privacy policies and/or practices of these Third Party Services, and you are responsible for reading and understanding those Third Party Services’ privacy policies. This Privacy Policy only governs information collected on the Services.

 

15. As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to promotions we are offering through the Services. You may opt-out of receiving such communications by following the instructions included with such emails, or emailing us at support@engagedly.com

 

16. Important Notice to Non-U.S. Residents
In order to satisfy the requirement under European Union (“EU”) law that adequate protection be given to personal data transferred from EU member countries to the United States, Engagedly complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from European Union and Switzerland to the United States, respectively. Engagedly has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. However, it is important to note that the Website is operated in the United States. If you are located outside of the United States, please be aware that any Information you provide to us will be transferred to the United States. By using the Website, participating in any of our services, and/or providing us with your Information, you consent to this transfer.

To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

 

17. Engagedly has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.