For many of us, the very thought of reviewing someone’s performance fills us with dread.
That is not an easy burden to bear. Because it includes throwing your weight behind your words. A performance review is one place where you cannot pad your comments with mindless fluff.
Most of us stumble when it comes to writing insightful comments. And for those who are not naturally inclined to be articulate, reviewing performance can be as agonizing as pulling a couple of teeth. Because your choice of words can and will have an impact. However, writing comments on performance review forms does not have to be rocket science. Consider this article to be a primer on what constitutes appropriate action words for performance reviews.
We are going to divide the action words for performance reviews into three categories, the good, the bad, and the ugly. The purpose of these labels is broad. They are just to give you an idea of what works and what does not.
Performance Reviews Wording: The Good
Good performance reviews are extremely helpful. All employees want them. But they are not easy to put into words. It’s because providing thoughtful comments that combine appreciation and criticism neatly takes effort.
Use action words
Action words are dynamic and meaningful. “Performs”, “communicates”, “exhibits” and “exceeds” are all examples of action words. Stringing these words along in various combinations should give you some good performance review phrases. You do not want to be vague. Being direct and concise allows your review to be understood and leaves very little room for your comments to be misinterpreted.
Mention instances of good work
If an employee has done good work, then recognize it in a performance review by mentioning the good work and giving details about it. This makes your comment clear and easy to understand. Incorporating 360-degree feedback can also provide broader context from peers and stakeholders. And usually, it makes sense to keep track of the work that employees do. That way, you do not have to rack your brains when the annual performance review rolls around.
Have an outline
Even for something as small as a comment, follow an outline. The outline will make your comment precise and prevent you from rambling. An outline can go like this – describe a situation, describe the employee’s behavior, the impact of that behavior, and tie it up with a final comment of appreciation! Aligning feedback with OKRs and goals also helps connect individual performance to business outcomes.
I’ve clubbed bad and ugly together because they more or less go together and are equally unhelpful to anyone reading them.
If your performance reviews wording contains any of the following or even worse, all of them, then you should probably rework them. Not everybody sets out to write bad comments. However, sometimes if you are not careful with the words and phrases you use, then your comment will sound a lot harsher and critical than you intended it to.
Avoid personal attacks
This is a no-brainer but one that bears repeating. A performance review is not an opportunity for you to comment on somebody’s appearance, gender, health, etc. Comments on circumstances outside of a person’s control are not allowed either. Work is at times influenced by circumstances beyond our control. Recognize genuine mistakes and review what could be done better.
Avoid completely negative comments
When making a comment about an employee’s lack of performance, instead of writing a scathing rebuke, you need to state the problem and provide a solution too. And in a way that is not incendiary. At times, you might find yourself having to turn in a review form that puts the employee in the firing line. In that case, there’s no point in hedging around your words. Be clear, be concise, and if it can be phrased in a better, more sensitive way, then you absolutely should do it.
Be careful about the language
Avoid words such as “pathetic, “useless, “annoying” etc. These words are demeaning and can cause an employee to be distressed. You want to talk about the effect an employee’s work had on a project. For example, their laid-back attitude towards an important project affected the project’s timeline. That is something you can mention. You cannot simply say that their inherent laziness tanked a project. If you have to make a serious accusation of poor performance, there are two things to remember. One, this should have already been brought to their notice, two, you need evidence and logic to back up your comment.
List of Action Words For Performance Reviews
Use the below list of action words while writing performance reviews.
Performance reviews are not rocket science. With a little practice, you can become good at them. Before you submit your review, it’s best to read out loud and imagine yourself as the recipient. Would you approve of the review or would you be annoyed by it? Using yourself as a yardstick of measure can go a long way towards helping you write better performance reviews. Moreover, the action words for performance reviews discussed in this article will help you refine your review comments further. If you want to make performance reviews more structured, consistent, and actionable, it’s worth requesting a demo to see how the right system can support your process.
FAQs
What are good action words for performance reviews?
Action words for performance reviews are specific verbs that describe employee behaviors, results, and contributions clearly and objectively.
Action words for performance reviews are strong, specific verbs that replace vague phrasing (like “did a good job” or “needs work”) with descriptive behavior. For example, writing that an employee “collaborates effectively across teams” or “analyzes data trends independently” gives immediate, unambiguous clarity. These verbs ground your reviews in observable actions, making feedback highly measurable and far less open to misinterpretation.
Why do action words matter in reviews?
Managers should use action words because they make performance review comments clearer, more specific, and less likely to be misunderstood.
Relying on specific verbs strips personality-based judgment out of the appraisal process and keeps the focus entirely on objective work outcomes. Key organizational benefits include: Eliminating Ambiguity: Employees understand the precise behavior being praised or critiqued. Rooting Out Subjectivity: Shifts the review language from personal traits (e.g., “is helpful”) to measurable impact (e.g., “streamlines documentation”). Defensible Documentation: Provides robust, behavior-based evidence to easily justify promotions, compensation adjustments, or structured coaching plans.
What action words describe employee skills?
The best action words depend on the skill being reviewed, such as communicates, organizes, analyzes, designs, or coordinates. To write highly accurate, credible review comments, managers should match their action verbs directly to the core competency being evaluated:
Write strong performance review comments by describing the situation, behavior, impact, and next step using specific action words.
The most effective feedback uses strong action verbs embedded within a simple, contextual framework that explains what happened and why it mattered: Situation: Name the specific project, task, or ongoing workplace timeline. Behavior: Describe exactly what the employee did using a distinct action verb. Impact: Outline the measurable business or team result that followed. Next Step: State the explicit goal or behavioral continuation expected moving forward. Example: “During the Q2 client rollout, she coordinated cross-functional updates flawlessly, which eliminated delivery friction and kept the entire launch ahead of schedule.”
What words are inappropriate in performance reviews?
Avoid insulting, vague, or personal words in performance reviews because they reduce trust and make feedback less constructive. Managers must strictly avoid language that is personal, exaggerated, emotionally charged, or unsupported by verifiable workplace evidence. Disallowed categories include:
Vague/Labeling Words: Calling an employee “lazy,” “unmotivated,” or accusing them of having a “bad attitude” without providing specific behavioral context. Insulting/Emotional Language: Words like “pathetic,” “careless,” “annoying,” or “useless.” Personal/Protected Traits: Any commentary touching upon appearance, health, age, gender, or non-work-related lifestyle choices.
Instead of writing that an employee is “careless,” specify the exact operational behavior: “The employee missed two consecutive financial reporting deadlines, which directly delayed the department’s quarterly budget finalization.”
Srikant Chellappa is the Co-Founder and CEO at Engagedly and is a passionate entrepreneur and people leader. He is an author, producer/director of 6 feature films, a music album with his band Manchester Underground, and is the host of The People Strategy Leaders Podcast.
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