Getting feedback from employees is probably the most common way for managers to know what their teams think of them and how to improve themselves. But getting all employees to give honest feedback isn’t an easy job. Here are 4 must do’s to elicit honest employee feedback.
Ways To Elicit Feedback From Employees
The following activities will help eliciting feedback from employees. Feel free to customize them as per the business and team requirements.
1. Make Them Comfortable With The Process
Most employees crave feedback and are interested to provide feedback when needed. But often times, they are not sure how to give employee feedback, worried about giving it or think they think they are not qualified enough to give it. The fact of the matter is, they are intimidated by a process they know very little about.
So start out small and give them feedback surveys which can be filled in about five minutes. Make them comfortable with the process of giving feedback and gradually amp up the amount or level of feedback you would like from them.
3. Ask Insightful Questions (In Case of An Employee Feedback Form)
The success of a feedback process also depends on the types of questions that are asked in an employee feedback form. You should include both open ended and close ended questions so the quality of feedback increases. Open ended questions will allow employees to use their own judgement, while close-ended questions allow employees to utilize concrete facts to illustrate their own feedback.
After employees give feedback or receive feedback, that feedback needs to be followed up. Feedback is not a one time thing. It is a continuous process and in order for it to take effect, it has to be continuous.
When feedback is followed up, be it with more feedback or suggestions, employees feel valued and motivated.
Employee feedback is critically important for organizations to grow and retain their best talent. By creating a culture of continuous feedback, organizations can embark on a journey of learning and development, thereby building a highly skilled, dynamic, and goal-oriented workforce. We hope the four do’s discussed in this article will help you in eliciting feedback from your employees. Share your thoughts on how to elicit feedback from the staff members in the comments below
Engagedly’s comprehensive feedback module helps in eliciting feedback, analyzing it, and creating an action plan. Get in touch with our experts to schedule a free demo!
Aaron Adams is an advisor for Engagedly, where he develops and implements strategic talent solutions that help support and drive the organization’s talent and business strategies. He holds a Master’s Degree in Industrial-Organizational Psychology from Wayne State University and has worked as a Right Management consultant and an OD consultant for a Fortune 20 Company. Currently, he leads Engagedly Teams responsible for onboarding, training, and consulting services.