In just a couple of months, employers all over the world have had to reset everything that had been normal until now. Millions of employees transitioned from being office goers to remote workers, because of COVID-19.
Managing employees and businesses through this period of uncertainty, will test everything that you know today and what you are capable of.
While it might be difficult times, one thing we are quite sure of. Today’s chaos is bringing about changes that could uplift overall employee experience. So, here are a few points to keep in mind while leading your organisation and the people:
Employees come first:
Today, given the situation, there is enormous amount of anxiety about near and dear ones, health and financial stability. People are working from home, kids are attending schools and colleges online, physical trainers are training via online classes… While we’ve been tech savvy for quite some time now, this is the time when technology will prove its true worth. The world will literally run online.
Of course, your business is important but at a time like this, people come first. Their well-being is the biggest priority. As a leader, your employees will need your guidance and support and this aspect changes how we traditionally look at success. Your people need to know you care and how you can safeguard their livelihood.
Also read: Engagedly For Managing Your Remote Team – OKRs And Goal Setting
Empower your employees:
Most organisations have been running on hierarchical structures for a very long time. Decisions percolating down from the top, or changes requiring multiple levels of sanctioning. With the advent of Corona virus though, that might not be the best way to run businesses anymore. In fact, there are multiple situations wherein people are anxious to just get access to their work, let alone being able to give their 100% into it.
So now it’s time to give smaller teams a little more decision-making power so that things start moving forward with decent momentum and your business gets adjusted to the rapidly changing environment. Make your teams and departments powerful, so that they can make better decisions and produce quality work.
Also read: A Guide For The Management – Handle Remote Employees Seamlessly
Be more transparent:
We are highly digitally equipped today and getting information is not at all difficult. There are ample online forums where information is constantly being updated on health, governmental measures, tips and preventive processes, so on and so forth. So, if you are thinking that you need to keep sharing information, that’s not exactly what your employees need.
They need more of human interaction and facts, not rumours and news. They need to know what’s going on within the organisation, how are things fairing, how are you planning on handling the upcoming quarter, etc. Be it through emails or any other medium, keep regular communication coming their way which are factual and transparent.
Though its being said often, there is still no harm in communicating it to your employees once in while that everyone should remain calm, grounded and optimistic through this crisis. This will help you make the best decisions and pull through successfully.
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Author
Srikant Chellappa
CEO & Co-Founder of Engagedly
Srikant Chellappa is the Co-Founder and CEO at Engagedly and is a passionate entrepreneur and people leader. He is an author, producer/director of 6 feature films, a music album with his band Manchester Underground, and is the host of The People Strategy Leaders Podcast. He is currently working on his next book, Ikigai at the Workplace, which is slated for release in the fall of 2024.