Know How To Conduct One-On-One Meetings Effectively

by Srikant Chellappa Mar 23,2020

The People Strategy Leaders Podcast

with Srikant Chellappa, CEO

Effective communication with team members is often a point of confusion these days. When employees do not see open lines of communication with their manager, or do not understand what is expected of them, they tend to quit.

One-on-one meetings are here to fill that gap; these meetings help managers build a strong team and keep them motivated at work.

Leading organisations that identify the significance of communication at workplace, have started using one on one meetings software for effective communication between managers and team members.

Why is it significant:

One-on-ones can be simply defined as standard scheduled time for managers to check-in with their direct reports. These meetings are important for both managers and direct reports because they ensure that both of them stay on the same page.

One on ones help managers with the following:

  •         Keep track of team goals
  •         Discuss action plan with their team
  •         Stay aligned with direct reports’ goals
  •         Sharing ideas and concerns

One-on-one meetings are very useful but they often end up being more disorganised than expected. How can you prevent this and make your one-on-ones more productive?

Here’s a step by step guide for you to have effective one-on one meetings with your team and help them stay productive!

Step 1: Schedule the meeting

Setting the right schedule is crucial for every one on one meeting. You cannot use a one-size-fits-all approach; the frequency of one on ones depends upon the size of the team, size of the organisation and on how experienced your team members are.

Inform the meeting details to your direct reports and stick to it. If this is your first one on one, let your team know about one on ones and how they can help them. As a manager, it is hard to stick to a schedule every month or week, but keep experimenting with the frequency until you find the right pulse.

Step 2: List down points to discuss

Agenda is very important for every meeting. Communicate the agenda clearly to your direct report. Be sure of what needs to be communicated in the meeting.

Remember not to make the meeting about yourself; always make it about your direct reports. Ask them to come prepared with what they want to discuss in the meeting. This makes employees feel valued and keeps them motivated at work.

Also read: Tips For Short And Efficient Check-In Meetings

Step 3: Make a list of relevant questions

Productive meetings take preparation, so prepare for the meeting ahead with relevant questions for your team members. Remember that this meeting isn’t about their performance issues, so add questions about their working style, their long- term and short term goals etc.

Also come prepared with list of questions about the improvement of your organisation, manager improvement and their own improvement.

Step 4: Have an informal start to the meeting

Start the one on one meeting by catching up with your direct report informally. Try to informally ask about their current project and the progress that they are making on it. Before going into the details, make them feel comfortable.

Step 5: Be open to listening

Listen to what your direct reports have to say about the meeting agenda. Ask them questions about their career development, this makes employees feel that you are invested in their career growth. It acts as a motivator at work.

Step 6: Keep suggestions and solutions handy

Actively ask questions and listen to the concerns of your direct reports. Give them suggestions wherever necessary and ask for their opinions. Also discuss and create an action plan for them. This action plan will help as a guide to achieving their work goals for the next quarter.

Also read: How To Curb Digital Distractions

Step 7: Document the meeting

Document the highlights of the one on one meeting. As a manager it is hard to keep track of every one on one meeting you have, so document the highlights of each one on one meeting you have with your direct reports. This will help you get started for the next meeting you have with them and you will not miss anything important from the past meeting.

Step 8: Email the minutes of the meeting

Once you finish a one on one meeting, send a wrap up email to your direct reports with the highlights that you’ve made note. Also include in the email, what is expected of them by the next meeting. Your direct reports can refer to the email if they need to revise the contents of the meeting.

Step 9: Follow Up

Following up on a meeting is vital. Always remember to keep track on the progress your direct reports make after a one on one meeting. Be ready to help them with implementing the action plan discussed in the meeting. This will help them stay motivated and productive at work.

Step 10: Repeat!

One on one meetings give the best results when they are recurring; so, experiment with the frequency of meetings and set a regular schedule for one on one meetings with your direct reports.


If you want to know how Engagedly can help with Employee Engagement and Employee Management, please get in touch with us!

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Srikant Chellappa
CEO & Co-Founder of Engagedly

Srikant Chellappa is the Co-Founder and CEO at Engagedly and is a passionate entrepreneur and people leader. He is an author, producer/director of 6 feature films, a music album with his band Manchester Underground, and is the host of The People Strategy Leaders Podcast. He is currently working on his next book, Ikigai at the Workplace, which is slated for release in the fall of 2024.

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