Insights from Engagedly’s State of AI in HRM, 2nd Edition Survey.
What are pulse surveys? Well, these are surveys exclusively designed to measure employee engagement, employee satisfaction and to identify the areas that require improvement. Unlike other surveys, these are time efficient and cost-effective.
These surveys can be really helpful when it comes to gaining feedback and measuring employee satisfaction. However, some important rules apply when it comes to putting it together.
Of what use would an employee satisfaction survey be if it had no clear objective. Don’t just carry out a pulse survey for the sake of doing it; keep the goals of the survey clear in your mind. When the objective is clear, the design tends to be more effective and so do the results.
We do not want the employees to spend weeks completing a pulse survey, do we? So keep it short and simple. A survey with a maximum of 20 pulse survey questions would be perfect. But keep in mind that the purpose of the survey is not lost.
Know your target audience (employees) and write down your assumptions based on how well you know your staff. This list helps you know if you are on the right track and also helps you to order the survey better.
Do not exhaust your employees with extremely cavernous questions. Also, avoid questions which leave employees confused and apprehensive. For example: How would you rate your manager? Using these kinds of questions make the survey directionless.
Always keep your participants’ details and opinions confidential. Assure them that their details are safe with you and they will not be shared with any third party. Adding a privacy statement at the beginning of the survey would be a good idea.
Recheck multiple times and spend more time on ordering the questions. Now that you are all set, keep calm and pulse survey!
This is just a basic list to get you started with pulse surveys. You can also check out our article on designing employee surveys here.
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