Insights from Engagedly’s State of AI in HRM, 2nd Edition Survey.
Digital accessibility, the latest workplace trend, has gained significant momentum in recent months. With the shift towards remote and hybrid work settings, companies are adopting various technologies to ensure that their products, information, and resources are accessible to all employees, including those from diverse backgrounds and with disabilities.
As the world becomes increasingly interconnected and more people enter the digital landscape, accessibility will play a crucial role in organizations aiming to maximize the potential of their workforce. Continue reading to explore digital accessibility further and discover effective measures for its implementation in a modern work environment.
Digital accessibility in the workplace refers to the inclusive design and implementation of digital technologies and content that allows all individuals, including those with disabilities, to access, use, and interact with digital resources effectively. It ensures that digital tools, platforms, websites, documents, and applications are designed and developed in a way that accommodates diverse needs and abilities. Key aspects of digital accessibility in the workplace include:
Digital accessibility in the workplace is not just a legal requirement in many regions but also a crucial aspect of creating an inclusive and equitable work environment. It allows employees with disabilities to fully participate in various aspects of work, promoting diversity, equity, and a more productive and supportive workplace for everyone.
In the current landscape of hybrid and remote work, it is essential for employees to quickly and easily access information to maintain high levels of productivity. The new normal has brought about unique challenges for both individuals and organizations.
According to a study, employees spend a considerable amount of time, up to 25%, searching for information, significantly reducing their productivity. This problem is particularly accentuated in hybrid and remote work setups, where the convenience of approaching a colleague’s desk for queries or clarifications is absent. To address this issue, organizations can empower employees by embracing digital accessibility and streamlining information access, ensuring efficient and effective work regardless of location.
Digital accessibility plays a pivotal role in fostering collaboration among remote and hybrid teams. By ensuring that digital tools, communication platforms, and collaborative spaces are designed with accessibility features, organizations create an inclusive environment where all team members, regardless of their abilities, can actively participate. Accessible collaboration tools enable seamless communication through features like closed captioning, alternative text, and keyboard shortcuts, accommodating individuals with varying needs.
This inclusivity enhances team collaboration by removing barriers to participation and ensuring that everyone can contribute effectively. In a remote or hybrid work setting, where reliance on digital communication is paramount, prioritizing digital accessibility not only aligns with ethical considerations but also boosts team cohesion, engagement, and overall productivity by allowing all members to fully engage in collaborative efforts.
In the context of remote and hybrid work setups, digital accessibility plays an important role in fostering effective knowledge sharing among teams. By ensuring that digital platforms, collaboration tools, and communication channels are accessible to all individuals, including those with disabilities, organizations can create an inclusive environment for remote and hybrid workers. Digital accessibility enables seamless participation in virtual meetings, access to shared documents, and engagement with online training materials for all team members.
Features such as screen reader compatibility, closed captioning for virtual meetings, and adaptable document formats contribute to a more accessible knowledge-sharing experience. In doing so, digital accessibility not only removes barriers for employees with disabilities but also enhances overall communication and collaboration. This creates a more equitable and connected remote or hybrid work environment where knowledge can be shared and leveraged effectively by the entire team.
While a few organizations had already adopted a hybrid working model, the COVID-19 pandemic further accelerated the trend of remote work, emphasizing the need for employee safety. Recent data reveals a significant increase in the number of employees working remotely or in hybrid work settings. Pre-pandemic, only 6% of people worked from home, but according to a recent Gallup poll, approximately 56% of U.S. workers now work remotely, either full or part-time.
Many digital tools and platforms that play a crucial role in enabling remote work, such as video conferencing software and collaboration tools, often fall short in accessibility for employees with disabilities. Consequently, this trouble hampers their ability to actively participate in meetings, collaborate with colleagues, fulfill tasks, and access vital information.
Studies indicate that people with disabilities are 1.6 times more likely to experience a sense of exclusion in the workplace. It has detrimental effects on employees and their organizations, inhibiting both from realizing their maximum potential. Moreover, although remote technologies may encourage staff to stay connected while working remotely, they cannot be considered the best solution to creating an inclusive work culture.
So, how can organizations empower all their staff members to thrive while working remotely? Following are the three digital accessibility best practices companies can implement to foster a better, more inclusive remote work culture.
Prioritizing digital accessibility is crucial for effective communication and collaboration in remote and hybrid setups. Consider the following best practices to make information sharing seamless and enhance accessibility:
Digital accessibility is not just a necessity but a strategic imperative for fostering an inclusive workplace. A key best practice is to provide comprehensive training on digital accessibility for all employees. This training equips individuals with the knowledge and skills needed to create, share, and interact with digital content in a way that is accessible to everyone, including those with disabilities.
Flexibility stands as the key component of a remote and hybrid setup, particularly when it comes to enhancing digital accessibility within the workplace. This approach involves:
Digital accessibility plays a pivotal role in creating an inclusive world. The modern workforce demands equal access to learning and growth opportunities, which can be achieved through digital accessibility. Organizations must foster inclusive company cultures to ensure that all employees benefit from accessible workplaces. Embracing the idea of enhancing accessibility to remote work can cultivate an inclusive environment, fostering innovation and productivity. This paves the way for sustained success in organizations.
Digital accessibility is crucial for hybrid and remote work setups because it ensures that digital tools, platforms, and communication channels are designed to be inclusive, allowing all individuals, including those with disabilities, to access and engage with digital resources effectively.
Responsibility for digital accessibility within an organization typically falls on a dedicated accessibility team or department, often working in collaboration with IT and design teams. It’s crucial to have a designated individual or team with expertise in accessibility standards and practices to ensure consistent implementation across digital platforms and resources.
Leaders can actively support digital accessibility in organizations by fostering a culture of inclusivity. They can allocate resources for accessibility initiatives, establish and enforce policies, and provide training to employees. Additionally, leaders play a crucial role in monitoring compliance with accessibility standards and encouraging collaboration between accessibility, IT, and design teams.
Gabby Davis is the Lead Trainer for the US Division of the Customer Experience Team. She develops and implements processes and collaterals related to the client onboarding experience and guides clients across all tiers through the initial implementation of Engagedly as well as Mentoring Complete. She is passionate about delivering stellar client experiences and ensuring high adoption rates of the Engagedly product through engaging and impactful training and onboarding.
© 2024 Engagedly. All rights reserved.