Why Does Workplace Communication Matter?

by Kylee Stone Nov 4,2019

The People Strategy Leaders Podcast

with Srikant Chellappa, CEO

Did you know that 69% of the managers said that they often feel uncomfortable communicating with employees and that over 37% of the managers feel uncomfortable giving direct feedback about their employees’ performance?


Though communication seems like a really easy way to mitigate complications at workplace, it is so much more than that. Good communication is a very essential tool that helps organizations increase their productivity and drive employee engagement.

Also Read: 10 Ways To Improve Communication At Workplace

We use technology from time to time for communicating, but it is really important for everyone to develop interpersonal skills and display qualities like courtesy, attentive listening and appropriate body language. Poor communication at workplace affects team work and demotivates employees. Good communication doesn’t only play an important role within the organization but also affects client relationships and profitability.

Benefits Of Workplace Communication

1.Drives Employee Engagement

One of the significant benefits of good communication at workplace is engaged workforce. With good communication, employees gain a better understanding of each others’ skills and talents which helps them stay engaged at work. Ensuring that the lines of communication are kept open at all times and encouraging frequent reports on employee performance helps you drive employee engagement among your remote staff too.

2.Improves Employee Satisfaction

It is a known fact that employees feel happy about their job when they know that their work is being acknowledged. To acknowledge an employee’s work, it is important for their supervisors to communicate with them frequently. Good communication motivates employees to give their best work and improves employee job satisfaction.

3.Promotes Growth

Organizations usually have many projects running at the same time involving various employees. Having strong lines of communication makes it easier for supervisors to manage their teams, delegate tasks, building relationships, manage conflicts etc. This enables employees to understand the project better and work towards the success of the project collectively which, as a result, promotes organizational growth.

4.Motivates Employees To Voice Their Opinions

At workplace, everyone has different opinions and ideas. Employees want their opinions and voices to be heard and valued. Having strong lines of communication is one way of motivating employees to share their ideas and opinions openly with their colleagues as well as managers without hesitation, no matter what level they are on.

5.Builds A Positive Work-Culture

Good communication helps you build a positive culture at workplace. In an organization that focuses more on strong lines of communication, it is easier for managers to understand the skills and talents of their direct reports. This creates a sense of trust among the supervisors and employees and companies with good communication are said to retain their workforce more than their counterparts.

Also read: Create Positive Workplace Culture For Your Employees

Engagedly is a performance management application with elements of employee engagement. To find out how we can help you improve communication at workplace and  drive engagement at your organization, request a demo today!

Request A Demo

Get In Touch With Us

Kylee Stone

Kylee Stone supports the professional services team as a CX intern and psychology SME. She leverages her innate creativity with extensive background in psychology to support client experience and organizational functions. Kylee is completing her master’s degree in Industrial-Organizational psychology at the University of Missouri Science and Technology emphasizing in Applied workplace psychology and Statistical Methods.

Privacy Preference Center