What Is Competency Mapping?
Competency mapping is the process of identifying key competencies for an organization and including them throughout various organizational functionalities like onboarding, training, performance evaluation etc. It identifies the strengths and weaknesses of an individual.
Though competency mapping requires lot of time, effort and money, it is said to be one of the best practices for performance management. It is recommended for every organization to have a proper competency model or a framework based on their organizational requirements and the industry they belong to.
To utilize 360 degree feedback effectively in an organization, it is important to design a handy feedback form for the entire process. To help you with the questionnaire, we have listed a few vital workplace competencies that you must add to your 360 degree feedback form.
Adaptability
Change is what keeps things both relevant and valuable to the marketplace. With change being this constant, it is important for any organization to check for their employees’ adaptability to change. Therefore, this competency should necessarily be included in a 360 degree feedback form to know how well the employees manage change.
Decision-Making
Decision-making is an important part of the corporate. Every employee makes several decisions a day at his work place. Sometimes they might also have to make quick decisions; and some decisions might also be of great value and risk. So, decision-making is that one competency that justifies being added to the 360 degree feedback form.
Conflict Management
Conflicts may arise when people have varied opinions on something, or when expected results are not achieved. It is not always possible to find a solution, sometimes the situation just needs to be managed. So it is an important for an employee to know to manage conflicts. This competency should totally be added to the list because where there are multiple people, there are multiple opinions and conflicts are more likely to arise.
Motivation
Inspiration boosts a person from apathy to possibility and changes the way we recognize our own capabilities. It is a pro if an employee has the ability to guide and inspire other coworkers towards achieving results. Therefore this competency is a must-have in your list.
Do you want to know how Engagedly can help you with your workplace competencies? Schedule a live demo and talk with our experts!
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Kylee Stone
Kylee Stone supports the professional services team as a CX intern and psychology SME. She leverages her innate creativity with extensive background in psychology to support client experience and organizational functions. Kylee is completing her master’s degree in Industrial-Organizational psychology at the University of Missouri Science and Technology emphasizing in Applied workplace psychology and Statistical Methods.