How Emids Increased Employee Engagement by 16% and Automated Performance Management with Engagedly

Emids is a leading provider of healthcare IT services, offering industry-leading solutions such as healthcare application development, healthcare data migration, and mobile healthcare software.

Industry:
Healthcare IT

Company Size:
Enterprise (1000+ employees)

The Challenge: Cumbersome and Inefficient Performance Reviews

As a leading provider of healthcare IT services, Emids realized that its employee evaluation process was no longer effective. The reliance on manual processes and Excel spreadsheets led to inefficiencies in managing performance reviews. Despite the best efforts of the management to focus on employees and managers individually, key elements of performance evaluations would often slip through the cracks.

The bi-annual reviews lacked the depth and timeliness needed for employees to receive valuable feedback. Furthermore, the oversight required to ensure all reviews were completed was time-consuming, making it challenging for HR to keep the process efficient.

Solution: A Digital Transformation with Engagedly

In 2021, Emids partnered with Engagedly to transform its performance management system. The goal was to automate the performance management process, increase employee engagement, and create a more reliable feedback system that didn’t leave any aspects of employee evaluations behind.

1. Automated Performance Management
Engagedly’s platform enabled Emids to completely digitize its performance management process. By moving away from manual oversight and Excel-based reviews, Emids was able to automate performance tracking, eliminating the need for time-consuming manual input. This made the process more efficient and allowed HR and managers to focus more on employee development rather than administrative tasks.

2. Continuous Feedback and Real-Time Performance Tracking
Emids implemented Engagedly’s continuous feedback loops, replacing the outdated bi-annual performance review model. This shift allowed for real-time performance tracking and ongoing feedback between employees and managers. With continuous feedback, employees no longer had to wait months for performance evaluations, allowing them to make improvements and adjustments in real-time, which fostered a culture of growth and development.

3. Documenting and Recording Performance
Engagedly’s system allowed Emids to document and record every aspect of performance, ensuring that nothing slipped through the cracks. This level of detail ensured that all employee contributions were captured and evaluated. The ability to document feedback and performance metrics in a central system allowed managers to have more informed and constructive discussions with their teams.

4. Integration with Internal Systems
Engagedly’s platform seamlessly integrated with Emids’ existing internal work management systems, which made it easier for employees and managers to track performance, align goals, and communicate effectively. The integration ensured a smooth transition to the new system without disrupting day-to-day operations.

The Results: Higher Engagement and Improved Efficiency

The implementation of Engagedly’s platform led to significant improvements in employee engagement and overall efficiency at Emids:

• 16% increase in employee engagement: With the introduction of continuous feedback and automation, employee engagement rose significantly.
• Automated reviews: The new system reduced administrative burdens, allowing HR and managers to focus on development rather than paperwork.
• Improved communication: 89% of employees found it easier to communicate and share feedback through Engagedly, while 93% felt the company was moving in the right direction with this investment.

Takeaways

• 16% increase in employee engagement after integrating Engagedly’s performance management system.
• Performance management fully automated, reducing administrative burdens on HR and managers.
• 93% of Employees believe Emids is moving towards the right direction in investing with Engagedly’s software solution.
• Comprehensive documentation and recording of performance, ensuring transparency and accuracy in reviews.
• 89% of employees found communication and feedback easier with the new platform.