How HIMSS Increased Employee Participation by 35% and Aligned Performance with Company Values Using Engagedly

Headquarters

Chicago, Illinois

Challenge

Boost employees performance with purpose

solution

Aligning recognition to core values and creating a culture of feedback to meaningfully scale goal-setting

Result

Within the first year of implementing Engagedly, HIMSS was able to better pivot business priorities to adapt to changing needs while keeping employees engaged

HIMSS (Healthcare Information and Management Systems Society Inc.) is a Chicago-based not-for-profit organization that operates globally to improve healthcare through information and technology. As a changemaker in the healthcare sector, HIMSS drives innovation by aligning corporate values with its global strategy under the “ONE HIMSS” approach.

 

Industry:
Healthcare Information and Technology

Company Size:
Mid-Market (400+ employees)

Products Used:

  • Performance Management
  • Continuous Feedback
  • Goal Alignment
  • Recognition and Gamification

The Challenge: Boosting Employee Performance with Purpose

HIMSS had ambitious goals to transform healthcare through technology, but its employees were siloed, and there was a disconnect between corporate values and day-to-day operations. The organization’s leadership recognized that to drive greater impact, they needed to align employee performance with their mission and values.

The key challenge was to create a performance management system that not only measured performance but actively encouraged development and engagement. HIMSS sought to integrate recognition and feedback into their performance processes, fostering a culture where employees felt motivated and connected to the company’s vision.

Snapshot

  • Siloed Workforce: Employees were working in silos, creating a disconnect between teams.
  • Disconnect Between Values and Operations: A gap existed between corporate values and day-to-day operations, affecting employee alignment with the mission.
  • Need for Alignment: Leadership identified the need to align employee performance with the organization’s mission and values.
  • Performance Management Gap: Existing systems only measured performance but did not promote employee development or engagement.
  • Lack of Recognition and Feedback: There was a need to integrate recognition and feedback into performance processes.
  • Cultural Shift Required: HIMSS aimed to foster a culture where employees were motivated, engaged, and connected to the company’s vision.

Solution: A Values-Driven Performance Management Strategy with Engagedly

In partnership with Engagedly, HIMSS developed a talent strategy that aligned employee recognition and goal-setting with the organization’s core values. The strategy focused on four major phases:

Launch Values

HIMSS introduced a set of corporate values that aligned with its “ONE HIMSS” global strategy. This ensured employees understood the organization’s vision and how their work contributed to the larger mission.

Create a Feedback Culture

Engagedly’s real-time feedback tool enabled HIMSS to build a feedback-rich environment. Employees could provide and receive feedback regularly, encouraging continuous development and fostering open communication across the organization.

Build a Performance Development Program (PDP)

The PDP integrated Engagedly’s recognition tools with performance management. HIMSS implemented custom badges aligned with core values, allowing employees to receive points for achievements that supported company goals. This gamification approach helped drive behavior change and made performance management more engaging and meaningful.

Align Goals with Values

HIMSS adopted a priority-based goal-setting system using Engagedly. This system connected employee goals with the organization’s values, helping employees understand how their individual performance contributed to HIMSS’s success. Frequent check-ins replaced traditional mid-year and year-end reviews, making goal tracking and performance conversations ongoing processes.

Results: Improved Engagement and Goal Alignment

Within the first year of implementing Engagedly, HIMSS saw significant improvements in employee engagement and performance alignment:

35% Increase in Employee Participation: By integrating goal-setting and recognition into daily workflows, HIMSS saw employee participation increase by 35%. Employees became more actively engaged in setting and achieving their goals, knowing that their work aligned with the organization’s values.

91% of Employees Recognized for Value-Driven Achievements: Engagedly’s gamification and recognition tools helped create a culture of achievement, where 91% of employees received points for accomplishments that aligned with company values. This recognition not only motivated employees but also reinforced the importance of working toward the company’s mission.

John Smith, VP of Human Resources at HIMSS, noted, “Our approach to performance management is centered around better aligning our cultural values with the performance process. Engagedly’s platform helped us move from retrospective reviews to an approach that focuses on continuous development and connection to our mission.”

Continuous Improvement with Engagedly

Engagedly’s platform enabled HIMSS to make performance management a progressive, forward-thinking process. The real-time feedback, recognition, and goal-setting tools allowed HIMSS to better pivot business priorities as needs evolved, ensuring that employees stayed engaged and aligned with organizational goals.

With the successful integration of performance development modules, HIMSS continues to use Engagedly to deploy additional features, such as regular check-ins, feedback, and learning modules. These tools have helped HIMSS maintain a dynamic performance management system that supports employee growth and keeps the organization adaptable to change.

Takeaways

  • 35% increase in employee participation after adopting Engagedly’s performance management tools.
  • 91% of employees received recognition for achievements aligned with company values.
  • HIMSS created a culture of feedback and continuous development, improving employee engagement and adaptability.

35%

Increase in employee participation

91%

Employees received points for achievements that aligned with company values

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