6 Must Have Features of A Performance Management Software

by Srikant Chellappa Jul 24,2020

The People Strategy Leaders Podcast

with Srikant Chellappa, CEO

Working from home or remote working has been an old concept for some people globally, as many organizations have been providing their employees this flexibility. But now, with the ongoing pandemic of COVID-19,  work from home has become common for all. It has become the new normal of how organizations and employees will continue to function for some time now.

With employees working from home for the past few months now, it has become essential for every organization to have a performance management software to manage their employees. It will not only help you track your employee’s performance but will also help in increasing their productivity and getting the best out of them. As a CEO, if you are planning to invest in a performance management software for your marketing firm, then here are some of the features it must have.

Goal Setting

‘Goal Setting’ is considered as one of the most important components of any performance management software. But what makes goals so important? Employees who have clear and ‘SMART’ goals to follow have higher productivity, are motivated and committed towards their work. When there are clear goals, employees achieve more as compared to when there are none.

For a marketing team a clear goal would be: By Q3 marketing team will reach 300 marketing-qualified leads every month.

A goal setting module should allow employees to set, track, and manage their goals easily and align individual goals with business and team goals. It will help everyone know how they contribute to the organizational goal and how their contribution matters. The module should also support check-ins on goals and an option to add OKRs to each goal.

Also Read: How To Set Effective Employee Goals?

Continuous Feedback

When everyone is working from home, it is important to keep your employees engaged at all times; having a feedback module in your performance management software helps in doing so. It helps employees to receive real-time performance-related feedback from their managers or team leads. Feedback encourages two-way communication between employees and other stakeholders. Having an open feedback culture in the organization promotes team-building, improves productivity, and fosters a culture of growth and improvement, which helps in driving employee engagement.

A feedback module should support requesting, sharing, and tracking of feedback.

Rewards and Recognition

Rewards and recognition make employees happy and satisfied. Employee rewards and recognition programs are known to improve employee engagement, reduce turnover, increase productivity, and boost the morale of the employees. It also gives employees the validation that their accomplishment is recognized and appreciated, which increases their commitment towards their work. 

As some of the traditional rewards and recognition methods are of no use now, a performance management software with the functionality to reward and recognize your employees will be useful.

Using Engagedly’s real time performance software you can praise your employees, gamify their achievements, and award gift cards too.


Employees not only love to receive feedback from their managers but also from their peers and everyone else they have a working relationship with. This can be made a part of the organization practice by including 360 degree feedback or multirater as a part of your performance management. All the stakeholders, such as managers, peers, senior leadership, direct reports, customers, and vendors, are part of the review process. It is known to improve self-awareness, employee engagement, retention, and productivity. Multirater serves as a great tool for employees to know what others think of them, and it also helps in identifying the training and development needs of the employee.

Also Read: Wondering How To Conduct A Complete 360 Performance Review?


Surveys are a great way to understand what your employees think and how they work. It can act not only as a great tool to measure employee engagement, but organizations can also use it to get information about the physical and mental wellbeing of their employees. Having time-to-time surveys is advisable during this pandemic to understand your employee’s needs. It also acts as a tool through which employees voice their concerns and opinions.

Engagedly’s real time performance management software has a survey module which allows you to use predefined templates or create new ones for your surveys.


Choose a performance management software with a learning module as it helps in employee development and improvement of skills. A learning module will help your employee to develop new skills and polish their old ones. Allowing employees to learn and develop themselves will make the employees feel that the organization cares for their career even during the pandemic. The employees will be more engaged, committed, and loyal to the organization.

Also Read: Performance Management Software Can Help Keep Employees Motivated

Find out more about Engagedly’s Real Time Performance Management Software by requesting for a free demo!

Engagedly is offering a suite of products part of its Remote Work Toolkit free to any organisation, until Sept 30th, 2020. 

The Coronavirus has affected the way we work today and for months to come. Unprecedented events require unprecedented measures. We at Engagedly believe it is our responsibility as socially conscious corporate citizens to help equip organisations with additional tools and resources during this time of crisis.

Find out more about Engagedly’s Real Time Performance Management Software by requesting for a free demo!

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Srikant Chellappa
CEO & Co-Founder of Engagedly

Srikant Chellappa is the Co-Founder and CEO at Engagedly and is a passionate entrepreneur and people leader. He is an author, producer/director of 6 feature films, a music album with his band Manchester Underground, and is the host of The People Strategy Leaders Podcast. He is currently working on his next book, Ikigai at the Workplace, which is slated for release in the fall of 2024.

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