From Feedback to Feedforward: How The Performance Self-Assessment Revolution is Rapidly Gaining Momentum

by Srikant Chellappa Sep 27,2024
Engagedly
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The People Strategy Leaders Podcast

with Srikant Chellappa, CEO

Okay, let’s talk about this: traditional performance reviews have always been a bit of a drag, haven’t they? You sit down with your manager, anxiously waiting for feedback that feels either sugarcoated or way too harsh.

You nod along, smile, say you’ll “work on that,” and then… what? Nothing changes. It’s no wonder that employees and even managers are increasingly fed up with this outdated process. But, in true 21st-century style, something new is shaking up the workplace: The Self-Assessment Revolution.

Performance self-assessments are gaining serious momentum, and not just because they make us all feel warm and fuzzy inside. When done right, they’re transforming how we evaluate performance by focusing not just on the past (hello, “feedback”) but also on what’s next (enter “feedforward”). With the growing number of self-assessment examples in modern workplaces, it’s clear this shift is here to stay.

So, why exactly are self-assessments on the rise, and how are they changing the game? Buckle up, because we’re diving deep into the benefits, practical applications, and even some juicy real-life case studies.

The Problem with Traditional Performance Reviews

Let’s break it down. Traditional performance reviews generally happen once, maybe twice a year, and they’re typically one-sided. The manager tells the employee what they’ve done right (usually in about two minutes) and what they’ve done wrong (taking up the other 28 minutes of the meeting).

Employees often leave these reviews confused, deflated, or—let’s be honest—ready to rage-quit. There’s often little room for dialogue, personal reflection, or meaningful change. And this is where the magic of self-assessment comes in, offering more meaningful, personalized insights into performance.

What Exactly is a Performance Self-Assessment?

If you’re imagining a stuffy worksheet full of yes-or-no questions, you’ve got the wrong idea. Performance self-assessments are dynamic, reflective processes where employees take the lead in evaluating their own performance. They ask questions like:

  • “What did I accomplish this quarter?”
  • “How did I contribute to the team’s goals?”
  • “Where do I see opportunities for improvement?”

And the key? Employees are driving the conversation. It’s not just about looking back at past performance, but about thinking forward (or should I say feedforward) to where you can grow next. There are countless self-assessment examples of how this proactive reflection can spark real growth and innovation within teams.

Here’s a little reality check: It’s one thing to get feedback from your manager, but quite another to truly self-assess and think critically about your own strengths, challenges, and future goals. 

Feedforward: The Future of Self-Assessments

Ah yes, the term feedforward. It sounds a bit like something Tony Stark would say before launching into a grand futuristic plan, right? Feedforward is all about looking ahead—focusing on where you’re going, rather than dwelling on where you’ve been.

Here’s the thing: feedback is inherently backward-looking. It’s about “what you did” or “what you should have done differently.” It’s like reviewing a game you’ve already played. But feedforward is a fresh twist, focusing on “HOW” you can improve in the future—what strategies, skills, or behaviors you can adopt to take things up a notch.

And guess what? Feedforward doesn’t just come from managers. It can come from peers, cross-functional teams, or even—you guessed it—yourself. The best part? It allows for multiple self-assessment examples to be integrated into your overall development plan, ensuring you’re continuously improving without dwelling on past mistakes.

 

Why Are Self-Assessments Gaining Momentum?

So, why are we witnessing such a surge in the popularity of self-assessments? Well, it’s not just a fad. Several powerful factors are driving this shift, and they’re reshaping how both employees and organizations approach performance and growth. Let’s dive into the key reasons behind this rising trend:

1. Increased Autonomy and Accountability

In today’s modern workplace, the days of being spoon-fed tasks and micromanaged are long gone—thankfully! Employees today crave autonomy and the chance to be accountable for their own success. Self-assessments provide an ideal avenue for this. They allow individuals to take ownership of their work and progress without needing someone constantly looking over their shoulder

2. Greater Self-Awareness

Let’s face it, sometimes we’re blind to our own strengths and weaknesses until we’re forced to stop and reflect. Self-assessments encourage this necessary introspection. By regularly evaluating their own performance, employees develop a clearer picture of what they’re really good at and where they need to improve. This kind of deep self-awareness isn’t just a feel-good exercise—it leads to more targeted growth and development

3. Personalized Development

If there’s one thing that irks employees about traditional performance reviews, it’s the dreaded one-size-fits-all feedback. Everyone gets the same vague comments about being a “team player” or “needing to improve communication.” (Yawn) Self-assessments, however, flip the script. They allow for personalized development plans that cater specifically to an employee’s unique circumstances, skills, and career aspirations. 

4. Continuous Improvement

The pace of the modern workplace is relentless, and let’s be honest—annual performance reviews just don’t cut it anymore. The continuous improvement mindset has taken over, and for good reason. Self-assessments, which often happen more frequently than traditional reviews, create a constant cycle of reflection, feedback, and growth.

Employees aren’t left waiting for a once-a-year meeting to find out how they’re doing. Instead, they’re in a continual loop of self-evaluation, making tweaks and improvements along the way. 

Real-Life Case Study: Netflix’s Radical Transparency

Netflix is a company that’s synonymous with innovation, not just in content but in workplace culture. One of the reasons Netflix’s culture is so groundbreaking is their focus on radical transparency and employee autonomy, both of which are key components of the self-assessment revolution.

At Netflix, feedback isn’t just a top-down process. Employees are encouraged to offer candid assessments of their own performance and the performance of their peers. They’re even expected to give feedback to managers!

This isn’t just a free-for-all. Netflix has created a structured environment where continuous feedback is part of the daily routine, making the traditional annual review obsolete. 

Tools for the Self-Assessment Revolution

So, you’re sold on the idea of self-assessments, but how do you actually implement them? Let’s break it down.

1. Lattice

Lattice is a performance management tool that puts a strong emphasis on self-assessment examples and regular feedback loops. Employees can set goals, track progress, and, yes, conduct their own self-assessments.

2. 15Five

Another popular tool, 15Five, integrates weekly self-reflections, creating a habit of continuous improvement. With 15Five, employees assess their performance on a regular basis, providing a steady stream of self-assessment examples for managers to review.

3. CultureAmp

This platform goes beyond just self-assessments. CultureAmp allows for a mix of feedback sources, from peers to managers, while empowering employees to take the lead on their own development.

Case Study: Google’s OKRs and Self-Reflection

Let’s shift gears to another tech giant: Google. Google is famous for its use of Objectives and Key Results (OKRs) to drive employee performance and company alignment. But here’s the twist—employees are heavily involved in setting and assessing their own OKRs.

At Google, employees regularly reflect on their progress toward OKRs, essentially performing a mini self-assessment every quarter. This isn’t just about patting themselves on the back, either. Employees critically analyze what worked, what didn’t, and what they can do better moving forward.

The result? A culture that’s both highly innovative and highly introspective. By focusing on personal goals and accountability, Google ensures its employees are always looking forward, not just at past performance but toward what they can achieve next.

Common Pitfalls to Avoid

Of course, no revolution comes without a few bumps in the road. Self-assessments, for all their benefits, aren’t without challenges. Here are some common pitfalls to watch out for:

  1. Overconfidence Bias

We all know that one person who thinks they’re absolutely crushing it, even when the results say otherwise. Self-assessments can sometimes lead to inflated self-perception if not balanced with objective feedback from others.

  1. Not Taking it Seriously

Let’s be real: some people will see the self-assessment as a box-checking exercise. If the organization doesn’t place enough emphasis on the importance of this process, employees might rush through it without giving it the introspection it deserves.

  1. Lack of Alignment with Organizational Goals

Self-assessments are only as good as their alignment with broader company goals. If employees are self-reflecting without a clear understanding of how their role ties into the bigger picture, the benefits can be minimal.

How to Get Started with Self-Assessments

Now that we’ve covered the why and how, let’s talk about the next steps. If you’re ready to bring self-assessments into your workplace, here are a few tips to get started:

1. Provide Clear Guidelines

Make sure employees understand what’s expected in their self-assessments. Offering self-assessment examples can help set the tone and give people a framework to follow.

2. Encourage Regular Reflection

Self-assessments shouldn’t just happen once a year. Encourage employees to regularly reflect on their performance, whether it’s quarterly, monthly, or even weekly. This continuous cycle will make the process more natural and effective.

3. Foster a Culture of Openness

The more open your organization is to feedback—both giving and receiving—the more effective self-assessments will be. Encourage managers to lead by example by conducting their own self-assessments and sharing them with their teams.

A (Feed)Forward Conclusion

So, there you have it. The days of the dreaded annual performance review are fading into the background, and self-assessments are taking center stage. By encouraging employees to take the wheel in evaluating their performance, organizations can create a more engaged, self-aware, and forward-thinking workforce.

Self-assessments aren’t just about looking in the rearview mirror—they’re about plotting a course for the future. And, let’s be honest, who doesn’t want to be in the driver’s seat of their own career?

With tools like Lattice, 15Five, and real-world examples from companies like Netflix and Google, the self-assessment revolution is well on its way. Feedforward, my friends. Feedforward.

FAQs

What is the difference between feedback and feedforward?

Feedback focuses on past actions and behaviors, while feedforward emphasizes future improvement and growth.

Can self-assessments replace traditional performance reviews?

While they may not completely replace them, self-assessments offer a more dynamic and continuous way of evaluating performance.

How can I encourage employees to take self-assessments seriously?

Provide clear guidelines, examples, and align self-assessments with organizational goals to make the process meaningful.

Are there tools to help with self-assessments?

Yes, tools like Lattice, 15Five, and CultureAmp are popular platforms that facilitate self-assessments and feedback.

Can self-assessments lead to biased evaluations?

Yes, there is a risk of overconfidence or bias, but when combined with peer and managerial feedback, this can be mitigated.

Author
Srikant Chellappa
CEO & Co-Founder of Engagedly

Srikant Chellappa is the Co-Founder and CEO at Engagedly and is a passionate entrepreneur and people leader. He is an author, producer/director of 6 feature films, a music album with his band Manchester Underground, and is the host of The People Strategy Leaders Podcast. He is currently working on his next book, Ikigai at the Workplace, which is slated for release in the fall of 2024.

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