Altisource is a global leader in providing innovative services and technology for the real estate and mortgage industries. With a diverse, forward-thinking workforce, Altisource continuously strives to enhance its employee engagement and performance management strategies.
Industry: Real Estate & Mortgage Services
Location: Luxembourg
Company Size: Large Enterprise (5000+)
Products Used: Performance Management, OKRs, Career Development, Employee Recognition, Reporting & Analytics
In 2017, Altisource’s Organizational Development team recognized the need for a scalable goal-setting solution. Their existing method for tracking goals and performance was outdated and time-consuming. The team needed a platform that could seamlessly integrate into their workflow, offering advanced features that would encourage company-wide adoption.
Though Altisource’s initial quest was for a goal-setting tool, Engagedly’s diverse capabilities led to a deeper partnership. Engagedly provided a complete solution, delivering functionalities across performance management, career development, and employee engagement.
“It’s never easy integrating new software, to begin with, and in our case, we have some of the most highly skilled engineers to impress.”
– Thompson, Organizational Development Team, Altisource
Altisource chose Engagedly because of its intuitive design and comprehensive features, which made the platform easy to adopt even for a highly skilled, tech-savvy workforce.
Managing a workforce of engineers and strategists, Altisource’s Organizational Development team knew they had to make the transition seamless. After evaluating several other platforms, Engagedly stood out for its cost-effectiveness, simple interface, and robust features.
“Change can be stressful in a start-up environment, especially when you’re telling people you’re going to shift from annual to quarterly reviews with a new platform.”
– Thompson, Organizational Development Team, Altisource
Despite these concerns, the transition to Engagedly was smooth and efficient. Within just a few weeks, Altisource’s new quarterly review process was fully operational, replacing outdated annual reviews. Engagedly’s comprehensive virtual training sessions helped Altisource’s managers quickly get on board.
Engagedly has transformed Altisource’s goal-setting and performance management processes. By moving to quarterly reviews and automated performance tracking, Altisource has significantly reduced administrative overhead and improved goal alignment across teams.
“Now that we’ve gotten one quarterly review under our belts, managers understand that tracking continuous engagement across an automated platform, rather than creating annual reports that attempt to ‘remember’ an entire year — only to forget it — is time much better spent.”
– Thompson, Organizational Development Team, Altisource
Altisource turned to Engagedly for a tool to launch and facilitate a company-wide OKR initiative. The Organizational Development team sought to integrate and utilize a goal-setting system that employees could use and quickly gain insights from.
“It’s the simplicity of the platform.”
– Enoch, Organizational Development Team, Altisource
Engagedly’s intuitive design made it easy for employees to adopt the system quickly, with the added benefit of advanced tools they didn’t initially plan for.
Engagedly’s user-friendly software made the onboarding process at Altisource seamless, according to Enoch. The constant support provided by the Engagedly team was crucial for the successful implementation of the platform. Whenever there were challenges, Engagedly responded quickly and resolved the issue at hand.
“Engagedly ensured that the onboarding process was as smooth as possible for Altisource and was available every step of the way to help answer questions and provide support.”
– Enoch, Organizational Development Team, Altisource
The robust support provided by Engagedly allowed Altisource to launch its first annual impact review successfully. Engagedly’s team, including Aaron Adams, Partner of HR Strategy and Alignment, played an essential role in the review’s success, offering ongoing advice on how to best use the review system.
“The support we’ve received from Engagedly has been invaluable. Beyond the tools, it’s the support and the relationship we’ve established with Engagedly that have been extremely beneficial.”
– Enoch, Organizational Development Team, Altisource
Altisource has achieved outstanding results since adopting Engagedly:
Engagedly has proven to be more than just a goal-setting tool—it’s a platform that has transformed Altisource’s approach to performance management, employee engagement, and growth.
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