“Engagedly’s unwavering support and remarkable flexibility have been instrumental in propelling Zone’s journey towards establishing a high-performance culture.”
– Omonuwa Olulano, CHRO, Zone

Zone is a regulated blockchain network that is revolutionizing the world of payments and digital currencies. Their innovative blockchain technology facilitates seamless transitions from traditional fiat payments to digital currencies, fostering inclusivity across financial institutions. By connecting participating institutions directly, Zone enables secure and efficient payment transactions without intermediaries, automating settlement, reconciliation, and dispute management.

Industry: Blockchain & Digital Payments

Company Size: Mid-Market (200-500)

Products Used: Performance Management, OKRs, Real-Time Feedback, Employee Recognition, Reporting & Analytics

The Challenge: Fostering a High-Performance Culture

Zone, a regulated blockchain network reshaping the world of payments and digital currencies, needed to foster a high-performance culture that aligned employee productivity with its organizational vision. According to Omonuwa Olulano, CHRO at Zone, the company faced several key challenges:

Key Challenges

• Alignment: Ensuring individual contributions were aligned with the company’s strategic goals.
• Real-time Feedback: Establishing a feedback system to facilitate employee growth and provide timely support.
• Skill Development: Identifying and addressing skill gaps with effective learning and development (L&D) programs.

The Solution: Real-Time Feedback, OKRs, and Progressive Performance Management

Zone partnered with Engagedly to implement a comprehensive performance management system that fostered employee engagement, accountability, and continuous improvement. Engagedly’s solution involved:

OKRs Implementation: Aligning individual and team goals with organizational objectives to ensure clarity and accountability.

Regular Check-ins: Establishing ongoing communication between managers and employees to discuss performance, exchange feedback, and set goals.

Platform Adoption: Encouraging widespread adoption of Engagedly’s performance management platform to centralize activities and foster transparency.

Manager Training: Conducting workshops and scenario-based training to empower managers with the skills to provide constructive feedback.

Recognition & Feedback Optimization: Enhancing the feedback process and boosting employee recognition to increase engagement and motivation.

The Results: 15x Growth in the Bottom Line

Zone experienced an extraordinary 15x growth in its bottom line, thanks to Engagedly’s progressive performance management framework. The key outcomes include:

15x Bottom-Line Growth: A transformative improvement in financial performance driven by increased employee engagement and productivity.

90%+ Employee Engagement: The real-time feedback system and performance management tools fostered higher engagement across the workforce.

Improved Skill Development: Employees became more aware of their strengths and weaknesses, enhancing their growth and development.

Manager Accountability: Managers were equipped to take ownership of their team members’ development, leading to better performance outcomes.

Building a Culture of Continuous Improvement

Engagedly’s solution enabled Zone to create a high-performance culture, empowering employees to take ownership of their professional growth through clear goals and real-time feedback. The organization’s commitment to aligning individual performance with broader company objectives led to improved productivity and engagement.

“We have made significant strides towards fostering employee engagement, development, and exceptional productivity.”
– Omonuwa Olulano, CHRO, Zone

Next Steps: Expanding Recognition & Rewards

After the successful implementation of Engagedly’s performance management tools, Zone plans to incorporate a robust employee recognition and rewards framework into its system. This next step will further solidify the company’s commitment to fostering a motivated and high-performing workforce.

Key Takeaways

• OKRs for Accountability: Engagedly’s OKR framework brought ownership, transparency, and accountability to the workforce, driving better outcomes.
• Real-Time Feedback: The feedback process enabled employees to understand their skills, strengths, and weaknesses, supporting continuous improvement.
• High-Performance Culture: Engagedly’s platform helped Zone cultivate a culture of excellence, leading to a 15x increase in their bottom line.