How Nuspire Boosted Employee Engagement by 15% and Solved Low Morale with Engagedly

Headquarters

Commerce, Michigan, USA.

Challenge

Low employee morale and employee engagement

solution

Nuspire implemented the Engagedly E10 Engagement Survey, which provided them with insights to elevate employee engagement throughout the organization.

Result

Employee engagement surged by 15%

Nuspire is a leading managed security services provider (MSSP), delivering cutting-edge cybersecurity solutions to some of the world’s largest organizations. Headquartered in Commerce, Michigan, Nuspire has been a trusted name in cybersecurity since 1999, serving clients globally with a people-first approach to solving complex IT challenges.

nuspire case study

 

Industry:
Cybersecurity / IT Services

Company Size:
Enterprise (1000+ employees)

Products Used:

  • E10 Engagement Survey
  • Performance Management
  • Continuous Feedback
  • Talent Profiles

The Challenge: Low Employee Morale and Engagement

As a global leader in managed security services, Nuspire faced a significant challenge with low employee morale and engagement in several areas of the business. Despite management’s best efforts, the company struggled to connect with its employees on a deeper level, leaving critical issues unattended.

The leadership team knew they needed a data-driven, objective approach to understanding employee sentiments and identifying areas where morale and engagement could be improved. They needed a solution that would provide detailed insights into employee perceptions and help them develop a strategy to enhance engagement across the organization.

Solution: Implementing Engagedly’s E10 Engagement Survey

In 2022, Nuspire partnered with Engagedly to implement the E10 Engagement Survey, a comprehensive tool designed to measure employee engagement and provide actionable insights. Engagedly’s team worked closely with Nuspire’s leadership, including Emily Burke, HR Director, to conduct the survey and analyze the results.

The E10 Engagement Survey
The E10 Survey was designed by Engagedly in collaboration with workplace experts like Dr. Edie Goldberg. This survey helped Nuspire measure the level of employee engagement and provided a clear picture of what employees thought about the organization, its strengths, and areas needing improvement.

Data-Driven Insights
Engagedly’s survey revealed key insights about employee morale and engagement gaps that Nuspire’s leadership was previously unaware of. These findings enabled the company to identify critical areas that needed attention, including the need for better performance management and recognition programs.

Customized Solutions
Based on the survey results, Nuspire worked with Engagedly to develop a targeted action plan. This included introducing new employee engagement programs, improving recognition initiatives, and rolling out Engagedly’s performance management modules to create a culture of continuous feedback and development.

Emily Burke commented, “The insights we gained from Engagedly’s E10 Survey were invaluable. We were able to pinpoint exactly where we needed to focus, and Engagedly provided us with the tools to drive meaningful improvements across the company.”

Results: A 15% Increase in Employee Engagement

After implementing Engagedly’s E10 Engagement Survey and performance management solutions, Nuspire saw significant improvements in employee engagement and morale.

15% Increase in Employee Engagement: Within three years, Nuspire experienced a 15% surge in overall employee engagement. The new feedback and recognition programs contributed to a noticeable improvement in how employees felt about their roles and the company.

Automated Performance Management: Engagedly’s platform helped Nuspire automate the performance review process, making it easier to track employee progress and ensure timely feedback. This shift from manual processes to a streamlined system helped the leadership team focus on strategic initiatives rather than administrative tasks.

Enhanced Employee Feedback and Recognition: Nuspire’s leadership implemented several recognition initiatives based on Engagedly’s platform, which helped boost morale and encouraged employees to take a more active role in their personal development.

Emily Burke shared, “We’ve seen a transformation in how our employees engage with their work. The increase in engagement has had a direct impact on employee satisfaction and retention, and we are thrilled with the results.

Looking Forward

With the success of the E10 Engagement Survey and performance management solutions, Nuspire plans to further leverage Engagedly’s platform to maintain its upward trajectory. The company is focused on expanding the use of talent profiles, goal alignment, and feedback tools to ensure employees remain engaged and connected to the organization’s vision.

Takeaways

  • 15% increase in employee engagement through Engagedly’s E10 Engagement Survey and performance management solutions.
  • Automated performance management has streamlined feedback and reviews, improving efficiency.
  • Enhanced employee feedback and recognition programs have boosted morale and satisfaction.

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