Rudolph and Sletten is a leading construction firm based in San Carlos, California, known for its commitment to delivering high-quality, innovative building projects. The company fosters a culture of excellence and employee development, continuously seeking ways to improve its performance management and employee engagement processes.

Industry: Construction

Company Size: Mid-Market (500-1000)

Products Used: Performance Management, Real-Time Feedback, Employee Recognition, Reporting & Analytics

The Challenge: Outdated and Manual Performance Review Processes

Rudolph and Sletten, a leading construction firm, was using outdated paper evaluations for performance reviews, involving manual form filling, scanning, and emailing. These inefficient processes hindered performance management and created a disconnect between employee feedback and organizational goals. Their previous attempts to digitalize the process through PDFs failed to modernize the system effectively.

• Manual Process: Paper evaluations, manual form filling, scanning, and emailing.
• Failed Digitalization: Previous attempts to transition to digital through PDFs were ineffective.
• Lack of Engagement: The outdated process led to low employee engagement in performance reviews.
• Performance Misalignment: Difficulty aligning individual performance with organizational goals.

The Solution: Modernizing Performance Reviews with Engagedly

Rudolph and Sletten needed a solution that would not only modernize their performance review process but also foster employee engagement. After evaluating several platforms, they chose Engagedly for its user-friendly interface, mobile compatibility, and advanced social learning and collaboration features. These elements were particularly appealing as engagement was an integral part of the company’s culture.

• Platform Adoption: Engagedly’s intuitive user interface and mobile compatibility encouraged easy adoption.
• Real-Time Feedback: Employees received timely feedback that helped them grow and stay engaged.
• Social Learning & Collaboration: Engagedly’s social features aligned well with the company’s culture.
• Mobile-Friendly: The mobile app made performance management accessible and easy to use.

“We were looking for a company that could walk the walk, and Engagedly delivered.”
– Shareen, Talent Management Lead, Rudolph and Sletten

Implementation: Easy Adoption and Employee Engagement

With Engagedly, the company’s performance management processes were quickly streamlined. Employees and managers embraced the platform without the need for formal training, thanks to its intuitive design. The mobile app, featuring employee photo calibration and easy access to information, further enhanced the user experience.

“The entire process was made easy thanks to Engagedly’s extremely helpful customer support team.”

Despite concerns about the time and costs associated with implementing a new system, the focus remained on long-term benefits. As Shareen stated, the key was not minimizing time spent on reviews but making the necessary time more productive and impactful.

Results: From 33% to 100% Completion Rate

Engagedly’s performance management platform transformed the company’s approach to employee evaluations. Previously, only 33% of performance reviews were completed. After implementing Engagedly, the completion rate surged to 100%, with every employee actively participating in the process.

“The biggest success was the completion rate—rising from 33% to 100%. Every single individual is now actively involved with this new system.”
– Shareen, Talent Management Lead, Rudolph and Sletten

The simplicity of Engagedly’s platform meant that even a few short training clips made by Engagedly’s team were enough to guide employees through the new system, further contributing to its successful adoption.

Looking Ahead: Continuous Growth and Development

Beyond solving their immediate challenges, Rudolph and Sletten view Engagedly as a long-term partner. The company looks forward to leveraging new features such as the talent card and core competencies, which will help develop employees’ skill sets and align more closely with the company’s growth goals.

“With these upcoming features, Engagedly will align even more with our goals of developing employees’ skills and presentations.”

Rudolph and Sletten’s positive experience with Engagedly has already led them to recommend the platform to other businesses, sharing their satisfaction and success with the tool.

“It’s important for people to hear from a real user. Engagedly is receptive and easy to implement. I would absolutely recommend it to others.”
– Shareen, Talent Management Lead, Rudolph and Sletten

Key Takeaways

• 100% Review Completion: Performance review completion surged from 33% to 100%, ensuring that every employee was actively engaged in the process.
• User-Friendly Platform: The intuitive design made it easy for managers and employees to adopt the new system without formal training.
• Mobile-Friendly: Engagedly’s mobile app enhanced communication and accessibility, making it easier for employees to participate.
• Long-Term Partnership: Rudolph and Sletten plan to continue growing with Engagedly, utilizing new features to develop employees’ skills and further align with company goals.