headquarters

Dublin, Ireland

challenge

Streamline performance reviews

SOLUTION

Experian implemented Engagedly to streamline the system that integrates employee goals and performance

result

Employee engagement increased by 10% just six months after implementation

SUMMARY

"There were a lot of costs to doing performance review the old way."

When Mark Nemeth, Head of Performance Optimization, began his position at Experian Data Quality, he found himself wading (or, more likely, drowning) in a sea of Word documents–one for each employee’s annual performance review. “The documents would get lost,” Nemeth explains, “with lots of going back and forth. There would be multiple versions across different emails, with printouts not matching attachments. There was no process to reference those documents and no way to do so systematically, even if we wanted to.”

After using Engagedly, however, Experian saw a dramatic change.

  • Customized gamification promotes employee engagement and recognition
  • Efficient platform cuts time spent on performance review process from four months to four weeks
  • Streamlined system that integrates employee goals and performance into the daily workflow
  • Employee engagement increased by 10% just six months after implementation