How to Fight Employee Burnout in Healthcare?

Healthcare is one of the most demanding industries to work in. Unfortunately, burnout among healthcare professionals has become increasingly common in recent years. How can we prevent this and keep employees energized and motivated?

According to Medscape National Physician Burnout, the reported burnout rate is around 43%, which is considerably high. 

Burnout affects a wide range of healthcare employees. All nurses, physicians, and support staff have felt some emotional exhaustion due to their increased workloads. It often leads to decreased job satisfaction and an inability to complete tasks proficiently, ultimately hampering the overall functionality of the workplace.

We need effective strategies that address the underlying causes of burnout among healthcare professionals. In this article, we will be discussing several ways in which organizations can help fight employee burnout in healthcare by promoting a better working environment through better decision-making processes, encouraging team-building initiatives, giving employees control over their schedules, and creating policies that promote work-life balance for their employees.

What is Employee Burnout? 

Employee burnout is a state of physical, mental, and emotional exhaustion caused by prolonged stress. It can be triggered by various factors, including long working hours, high workloads, lack of control over one’s work environment, and inadequate support from colleagues or supervisors. Burnout can lead to decreased job satisfaction and productivity and increased absenteeism and turnover rates.

The Present Condition of Healthcare Professionals

Burnout among healthcare workers is a growing concern, with approximately one in three physicians experiencing burnout at any given time. It can have a significant impact on the quality of care they provide as well as their well-being.

According to statistics, 15.6% of nurses were burned out, which is at an all-time high of 95% in just three years post-COVID. In 2021, around 30% of nurses quit their jobs. 

Feelings of exhaustion, depersonalization, and a reduced sense of accomplishment characterize burnout. Various factors, such as long hours, a lack of support from colleagues or supervisors, and an overwhelming workload, can cause it.

The diagnosis and treatment of burnout in healthcare workers require an understanding of its cause and symptoms. Diagnosis typically involves assessing signs and symptoms such as fatigue, irritability, difficulty concentrating, and decreased motivation.

Treatment strategies may include lifestyle changes such as increased exercise or relaxation techniques; cognitive-behavioural therapy; stress management training; or organizational interventions such as improved communication between staff members or better work-life balance policies.

Prevention strategies should focus on creating supportive environments that promote resilience and reduce stressors associated with the job. Ultimately, it is essential to remember that even the most muscular arms grow weary without proper rest and support.

Why are a Large Number of Healthcare Employees Suffering From Burnout? 

Burnout is a significant issue in the healthcare industry due to the high demands placed on employees. Healthcare workers are often expected to work long hours, handle complex tasks, and manage difficult patient cases. It can lead to feelings of exhaustion and frustration, resulting in burnout.

Additionally, many healthcare organizations need more adequate support systems for their staff members, which can further contribute to burnout. Furthermore, healthcare workers often feel their work is undervalued and needs to be adequately compensated for their effort.

How do you Fight Employee burnout in Healthcare? 

Here are some of the great ways to fight employee burnout in the healthcare industry:

  1. Promote a healthier working environment: Organizations should strive to create an environment where employees feel supported and valued. It can be done by providing adequate resources, offering flexible scheduling options, and encouraging open communication between staff members.
  2. Encourage team building initiatives: Team- building activities can help foster a sense of camaraderie and collaboration amongst healthcare professionals. These activities can range from simple icebreakers to more complex problem-solving exercises.
  3. Give employees control over their schedules: According to studies, aAllowing employees to have some control over their work schedules can help reduce stress levels and prevent burnout. Organizations should consider implementing flexible scheduling options that allow employees to take breaks when needed and adjust their hours as needed.
  4. Create policies that promote work / life balance: Healthcare organizations should strive to create policies that promote a healthy work/life balance for their staff members. It can include offering paid time off, providing childcare services, and encouraging employees to take regular daily breaks.
  5. Provide adequate resources: Organizations should ensure that their staff members can access the resources they need to do their jobs effectively. This can include providing suitable training, offering support services, and ensuring employees have the necessary tools and equipment to do their jobs.
  6. Provide recognition and rewards: Organizations should recognize the hard work of their staff members and reward them for their efforts. It can include offering bonuses, providing additional vacation time, or identifying employees publicly for their achievements.
  7. Encourage self-care: Healthcare organizations should encourage their staff members to practice self-care to prevent burnout. It can include taking regular breaks throughout the day, engaging in physical activity, and getting enough sleep. Additionally, organizations should provide access to mental health services for employees who may be struggling with burnout.
  8. Implement stress-reduction techniques: Organizations should provide employees access to processes such as mindfulness, yoga, and meditation. These activities can help employees manage their stress levels and reduce the risk of burnout.
  9. Promote open communication: Organizations should create an environment where employees feel comfortable communicating their concerns and needs. It can include providing feedback mechanisms, offering mentorship programs, and encouraging employees to speak up when feeling overwhelmed.
  10. Encourage team-building: Healthcare organizations should promote team-building activities to help employees build relationships and foster a sense of camaraderie. It can include organizing social events, offering team-building exercises, and encouraging collaboration between departments.
  11. Monitor workloads: Organizations should monitor the workloads of their staff members to ensure that they are not taking on too much work. Organizations should provide additional resources or reassign tasks to other staff members if an employee feels overwhelmed.

By implementing these strategies, healthcare organizations can help reduce employee burnout and create a healthier working environment for their staff members. By addressing the underlying causes of burnout, organizations can ensure that their employees can perform at their best and remain motivated in the long term.

What are the Major Symptoms of Burnout in the Healthcare Industry? 

The significant symptoms of burnout in the healthcare industry include exhaustion, frustration, and a lack of motivation. Other signs may be an increased sense of cynicism or detachment from work, difficulty concentrating, and decreased job satisfaction. Employees may also experience physical symptoms such as headaches, fatigue, and insomnia. If left unchecked, burnout can lead to more serious mental health issues, such as depression and anxiety.

Impact of Healthcare Employee Burnout  

Healthcare employeeburnout is a growing crisis that affects us all. It is a state of physical, emotional, and mental exhaustion caused by excessive and prolonged stress. Healthcare workers are at the forefront of providing care to those in need, and when they become overwhelmed with anxiety, it can have severe consequences for everyone.

We must address this issue now before it becomes an even bigger problem. We must take steps to reduce stress levels among health workers by providing better support systems and resources so that they can continue providing quality care without burning out.

Burnout can significantly impact the quality of care that healthcare workers provide. When health workers are burned out, they may be less likely to follow protocols and procedures, leading to errors in diagnosis and treatment. Additionally, burnout can lead to decreased job satisfaction and higher turnover rates, which can further strain an already overburdened healthcare system.

Organizations must take proactive steps to reduce stress levels and create a healthier working environment to combat burnout in the healthcare industry. 


Burnout in the healthcare industry is a growing crisis that affects us all. Organizations must take proactive steps to reduce stress levels and create a healthier working environment for their employees.

By providing adequate resources, monitoring workloads, and creating support systems such as counseling and stress management programs, organizations can help prevent burnout and ensure that their employees can provide quality care without burning out.

Frequently Asked Questions

Q1: What are the long-term effects of burnout? 

A: The long-term effects of burnout can include physical and mental health issues such as depression, anxiety, and insomnia. Additionally, burnout can lead to decreased job satisfaction and higher turnover rates.

Q2: What are some strategies to prevent burnout? 

A: Some strategies to prevent burnout include providing adequate resources, monitoring workloads, and creating a healthier work environment. Additionally, organizations should provide support systems such as counseling and stress management programs to help employees cope with the demands of their jobs. Organizations should also encourage employees to take breaks and practice self-care to reduce stress.

Q3: How can hospitals support employees who are experiencing burnout?

A: Hospitals can support employees who are experiencing burnout by providing resources such as counseling and stress management programs. Hospitals should also create an open communication culture where employees feel comfortable discussing their feelings and concerns. Finally, hospitals should encourage employees to take daily breaks to reduce stress levels.

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Top Healthcare HR Challenges and How to Overcome Them

Knowing how to manage your employees effectively is essential for quality patient care as a healthcare provider. However, employers today are often challenged with inefficient processes, tight budgets, and complex regulations when it comes to human resources (HR) in healthcare.

The U.S. Bureau of Labor Statistics states that healthcare jobs will grow by 13% from 2018 to 2028. 

The HR challenges that healthcare employers face can be significant. For example, recruiting top talent, managing and retaining them, responding quickly to changing customer demand, and complying with an ever-growing set of regulations. These issues can lead to severe problems if not addressed immediately.

This article will discuss the top HR challenges faced by healthcare employers today and how they can overcome them. We will look at how technology-enabled HR solutions like employee engagement platforms and predictive analytics tools can help streamline operations and help them make informed strategic decisions about their HR strategies.

Here are the 6 top healthcare HR challenges and their relevant solutions:

1. Shortage of Talent & Trickiest Recruitment

The shortage of talent in the healthcare industry is a growing concern. As healthcare costs continue to rise, it has become increasingly difficult for public and private hospitals to hire and retain good practitioners. It has led to an increased demand for human resources strategies to help balance labor supply with practitioners’ ability to practice efficiently.

As per the Employment Projections 2021-2031 by the Bureau of Labor Statistics, the Registered Nursing (RN) workforce is poised to witness a 6% expansion in the upcoming decade. This growth is set to elevate the RN workforce from 3.1 million in 2021 to 3.3 million by 2031, resulting in an additional 195,400 nurses. Furthermore, the Bureau’s projections indicate a yearly demand for 203,200 RNs through 2031, accounting for retirements and workforce departures. Consequently, hospitals are urged to proactively implement strategies to ensure an ample supply of qualified staff in anticipation of this upcoming demand surge.

It could include offering competitive salaries, providing training opportunities, and creating attractive benefits packages for potential employees. By doing so, hospitals can ensure they can attract and retain quality personnel while keeping costs down.

2. Managing Employee and Patient Dissatisfaction

The healthcare industry faces several HR challenges in the coming years, particularly regarding managing employee and patient satisfaction. According to recent studies, 39% of people have avoided a doctor due to bad experiences with healthcare administrators or practitioners. It highlights the importance of ensuring patients receive hassle-free services, from booking appointments to carrying out tests and paying medical bills.

Healthcare organizations must focus on resolving scheduling and management issues to improve patient satisfaction. For instance, they should ensure that patients do not have to wait for long periods despite having already scheduled an appointment. Additionally, they should strive to respond promptly to any patient queries or complaints. Healthcare organizations can create a more positive experience for their patients and employees by addressing these issues.

3. Adapting to New Technologies

The healthcare industry is rapidly evolving, and it comes with the need for new technology to manage the ever-growing amount of data. With the introduction of AI-integrated software applications, healthcare providers can store and manage patient records, clinical notes, and administrative data more efficiently. 

This enhanced database is highly beneficial to patients and record keepers.It allows easier access to information and helps tackle many HR challenges of the healthcare industry.

Technology has made it easier for patients to schedule appointments and keep track of their visits and treatment histories. By having all this information readily available and accessible, patients can easily keep track of their medical records without having to worry about paperwork or manual filing systems. Furthermore, this technology also makes it easier for healthcare providers to quickly access patient information when needed, allowing them to provide better care promptly.

4. Battling Employee Burnout

Employee burnout is a significant issue in the healthcare industry. Healthcare professionals are constantly exposed to high levels of stress due to the nature of their jobs. This stress can be beneficial in small doses, as it can help motivate and energize employees, but when it becomes too much, it can lead to burnout. Feelings of exhaustion, apathy, and a lack of motivation characterize burnout. It can have severe consequences for both the employee and the organization they work for.

Organizations must take steps to prevent employee burnout before it occurs. It includes providing adequate resources and support for employees, such as flexible working hours, access to mental health services, and regular breaks throughout the day. Additionally, organizations should ensure that employees are adequately rested and given tasks beyond their capabilities. 

Finally, employers should create an environment where employees feel valued and appreciated for their hard work and dedication. By taking these steps, organizations can help reduce employee burnout and ensure that their workforce remains healthy and productive.

5. Providing Adequate Training and Development

Providing adequate training and development is essential to any successful healthcare system. It ensures that employees have the necessary skills and knowledge to carry out their roles effectively while providing them with opportunities to advance their careers. It is essential in the healthcare industry, where nurses may want to become nurse practitioners, doctors, or managers.

HR experts in healthcare must collaborate with practitioners to ensure employees have access to the proper training and development opportunities. Investing in a learning and development management system can reduce costs associated with hiring and training new employees/replacements and improve employee engagement and job happiness. It can ultimately lead to more excellent capability within the workforce and better retention rates for employers.

6. Soaring Turnover Rates

The rise in turnover rates and fall in retention are significant challenges for the healthcare industry. With the growing shortage of healthcare employees, organizations need help to retain their existing employees and attract new ones. It has led to an increase in employee turnover, resulting in a decrease in productivity and efficiency.

HR departments must take proactive steps to address this issue. They need to create an environment conducive to employee satisfaction and engagement. It can be done by introducing policies that ensure fair treatment of all employees, providing competitive salaries and benefits, offering flexible working hours, and encouraging open communication between managers and employees.

Additionally, HR teams should develop effective training programs to help employees upskill and reskill and contribute to the organization’s growth. In doing so, organizations can reduce employee turnover while increasing retention.


Healthcare HR departments face many challenges, from managing a diverse workforce to staying updated with changing regulations and compliance requirements. To overcome these challenges, organizations should focus on creating an inclusive and equitable environment that respects the unique needs of each employee, introducing policies that ensure fair treatment of all employees, providing competitive salaries and benefits, offering flexible working hours, investing, and implementing effective training programs. By taking these steps, healthcare organizations can ensure that their HR departments are well-equipped to handle any challenge they may face.

Frequently Asked Questions 

Q1. What are the top healthcare HR challenges? 

The top healthcare HR challenges include recruiting and retaining qualified employees, managing a diverse workforce, staying up-to-date with changing regulations and compliance requirements, managing employee benefits and compensation packages, addressing employee burnout, and implementing effective training programs.

Q2. How can HR recruit and retain qualified employees? 

Recruiting and retaining qualified employees is a significant challenge for healthcare organizations. To address this issue, HR departments should focus on creating an attractive and competitive compensation package, offering flexible working hours, and providing employees with opportunities for career development. Additionally, organizations should invest in a learning and development management system to reduce costs associated with hiring and training new employees/replacements.

Q3. How can HR manage a diverse workforce? 

Managing a diverse workforce is essential for healthcare organizations. To do this, HR departments should focus on creating an inclusive and diverse environment that respects the unique needs of each employee. It can be done by introducing policies that ensure fair treatment of all employees, providing training and development opportunities, and encouraging open communication between managers and employees.

Q4. How can HR stay up to date with changing regulations and compliance requirements? 

Staying up-to-date with changing regulations and compliance requirements is a significant challenge for healthcare organizations. To address this issue, HR departments should regularly monitor industry changes and update their policies accordingly. Organizations should invest in training programs to help employees understand the latest regulations and compliance requirements.

Q5. How can HR manage employee benefits and compensation packages? 

Managing employee benefits and compensation packages is a significant challenge for healthcare organizations. To address this issue, HR departments should create an attractive and competitive package that meets the organization’s and its employees’ needs. It can be done by introducing policies that ensure fair treatment of all employees, providing competitive salaries and benefits, offering flexible working hours, and providing employees with opportunities for career development.

Q6. How can HR address employee burnout? 

Employee burnout is a significant challenge for healthcare organizations. To address this issue, HR departments should create an environment that promotes work-life balance and encourages employees to take regular breaks. Additionally, organizations should invest in training programs to help employees develop their skills and knowledge to manage their workload better.

Q7. How can HR implement effective training programs?

Implementing effective training programs is essential for healthcare organizations. To do this, HR departments should focus on creating a comprehensive training program that meets the organization’s and its employees’ needs. It can be done by introducing policies that ensure fair treatment of all employees, providing training and development opportunities, and encouraging open communication between managers and employees. Additionally, organizations should invest in a learning and development management system to reduce costs associated with hiring and training new employees / replacements.

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Embrace HR Automation with Engagedly + HiBob

In the ever-changing business landscape, human resource management is grappling with numerous challenges. These challenges can range from data fragmentation, inconsistent procedures, and outdated technology to employee experience enhancement and talent acquisition difficulties. Organizations must rely on efficient HR processes in such a setting to successfully manage their employees and remain competitive.

Engagedly has teamed with HiBob HR integration to bring effective HR innovation in response to these concerns. This collaboration seeks to increase organizational performance through streamlined HR processes. Companies can now efficiently manage their employees, automate administrative processes, and build a culture of feedback using Engagedly and HiBob HRIS’ seamless integration capabilities. Let’s explore how!

HiBob HR Platform: The Force 

The HiBob platform is at the heart of this integration, an HR powerhouse that delivers efficiency and consistency to HR activities. It’s an extensive system designed to streamline HR tasks, from data administration to strategic planning. The HiBob HRIS (Human Resources Information System) is the foundation, providing correct data management and fueling the whole HR lifecycle.

HiBob’s goal-setting capabilities are one of its primary features, allowing organizations to create, measure, and report on their progress.

The following components are important parts of the “HiBob Goals” feature:

Goal Definition 

Managers and staff can work together to set precise short- and long-term goals that match the company’s goals. These objectives may pertain to personal performance, team accomplishments, milestones for the project, or professional development.

Goal Tracking 

HiBob Goals allow real-time progress tracking of goals. Employees and managers may examine the progress of each target regularly, making it easy to recognize areas where more help or modifications may be required.

Performance Evaluation 

The HiBob targets can be used for performance assessments. These objectives serve as quantifiable benchmarks, allowing for an independent assessment of an employee’s contribution to the organization.

Feedback and Recognition 

The platform includes a section for giving feedback on goal progress. Managers may recognize accomplishments and provide direction and critical comments, establishing a culture of ongoing progress and acknowledgment.


The HiBob Goals function ensures that individual and team goals align with larger organizational objectives. This alignment contributes to forming a cohesive workforce working toward common goals.

Employee Development 

Goal-setting isn’t only about performance; it’s also a chance for employees to develop and grow their skills. Employees may improve professionally and contribute more effectively to the organization by establishing a mix of ambitious and realistic goals.

Leverage Engagedly to Increase HR Efficiency 

Engagedly is a cloud-based talent management platform specializing in robust solutions for employee engagement and performance. With a focus on fostering communication, learning, and growth, Engagedly empowers organizations to build and sustain highly motivated and productive teams.

The platform goes beyond conventional HR tools, improving productivity through streamlined procedures, automation, and comprehensive people management capabilities. Engagedly is a valuable resource for businesses seeking to elevate employee engagement, enhance performance, and drive organizational success. Let’s take a closer look at Engagedly’s features:

Centralized Operations 

Engagedly offers a centralized HR data management platform designed to streamline access, facilitate changes, and enhance tracking efficiency. This not only saves time but also helps eliminate mistakes, ensuring a more accurate and efficient HR management process.

HR Automation 

Engagedly excels in task streamlining, automating HR operations, and reducing the necessity for follow-ups through effective notifications and reminders. This seamless approach enhances efficiency and ensures that crucial tasks are managed promptly and with minimal manual intervention.

Performance Management 

Engagedly’s performance management tool simplifies crucial processes such as goal setting, performance evaluations, and employee feedback, leading to heightened overall organizational efficiency. This not only boosts morale and fosters a culture of appreciation but also facilitates real-time feedback and acknowledgment, contributing to a more dynamic and positive workplace environment.

Data Analytics 

To inform strategic decision-making, HR professionals leverage analytics and reports from Engagedly to analyze employee data. The data-driven insights offered by Engagedly guarantee error-free processes and informed decisions, empowering HR teams with the tools they need for effective workforce management.


Every business requires HR operations – but not on the same scale. The configurable capabilities of Engagedly allow organizations to customize the software to their HR requirements.

Get Your Hands on Seamless Data Flow 

The seamless flow of data is the true brilliance of this synergy. Powered by HiBob HRIS as the integration’s foundation and catalyzed by Engagedly software, data moves effortlessly without delays or interruptions. This synergy eliminates data silos and redundant entries. For instance, when an employee’s information is entered into HiBob, it promptly reflects in Engagedly, eradicating administrative costs and ensuring reliable, up-to-date data management.

This innovative HR approach harmonizes Engagedly and HiBob, offering organizations a comprehensive solution. While HiBob serves as a robust HRIS platform for company operations, Engagedly focuses on addressing employee needs. By leveraging these platforms, organizations can elevate performance, engagement, and retention, propelling them to new heights of success in the dynamic landscape of the future of work.

Benefits of HiBob HRIS and Engagedly Software Integration  

The integration of HiBob HR and Engagedly Software is a game-changer for organizations seeking to streamline HR procedures and enhance employee engagement. This seamless integration not only saves time and effort but also ensures the accuracy and currency of information across all HR operations.

What sets this synergy apart is the combination of HiBob’s comprehensive HRIS capabilities and Engagedly’s focus on meeting employee expectations. Together, they empower organizations to adopt a holistic approach to people management, fostering a culture of continuous growth and development. Let’s delve into how this collaboration cultivates an environment dedicated to ongoing progress!

From Recruitment to Offboarding: A Unified Approach 

The integrated solution provides consistency from the initial recruiting process, which is managed easily by HiBob, to continuing performance management provided by Engagedly, to the final steps of offboarding. Organizations can safely traverse each step because data and processes are in sync.

A Comprehensive Employee Experience 

Employee engagement organically grows when employees can readily access and update their information, receive timely feedback, and focus on their progress. In conjunction with HiBob, Engagedly delivers a top-notch employee experience, allowing employees to access resources clearly and easily.

Strategic Growth and Impact 

This integration is about more than simply making HR responsibilities easier to manage; it is also about achieving strategic effect. Organizations may use this potent pair to promote a culture of success through strategic HR initiatives. The capacity to link human resource strategy with organizational goals becomes a reality, resulting in development and success.

Compliance and Long-Term Adaptability

Organizations may successfully manage HR regulations and comply with labor laws with this integrated system. Furthermore, the system’s agility assures employees’ preparedness for the future. This implies that organizations can expand, adjust, and adapt with a solution tailored to the dynamic nature of the contemporary workforce.

Is Engagedly + HiBob Goals for You? 

The synergy between Engagedly software and the HiBob platform signifies the future of HR. This integration is not just an alternative; it’s a revolutionary shift in data management, employee engagement, and how organizations perceive HR. Adopting this holistic strategy enables organizations to enhance HR operations and create a positive employee experience conducive to growth in the dynamic work landscape.

Are you ready to unlock the full potential of HR Integration? Embrace the Engagedly + HiBob Goals platform to lead your organization towards innovation, efficiency, and greater possibilities.

Frequently Asked Questions

Q1. What is the relevance of integrating Engagedly software with HiBob HR? 

The integration of Engagedly and HiBobHR offers a unified solution to enhance HR efficiency, streamline operations, and elevate the employee experience. This collaboration harnesses the robust HRIS capabilities of HiBob and integrates them seamlessly with Engagedly’s performance management, engagement, and development modules. The result is a powerful partnership that reshapes the landscape of HR management.

Q2. What role does this integration play in HR strategy and innovation? 

Engagedly and HiBob integration enables organizations to promote strategic initiatives, link HR with organizational goals, and provide a pleasant employee experience. It simplifies procedures, improves data quality, and allows HR professionals to be more creative in their approach to HR management. The integration marks a significant advancement in HR innovation.

Q3. How can businesses capitalize on Engagedly and HiBob HR integration for long-term success? 

Organizations may use this integration to improve employee satisfaction, optimize HR processes, comply with legislation, and drive strategic development. Organizations may position themselves for success in the market by adopting the entire capabilities of Engagedly and HiBob.

Q4. How can the Engagedly software improve HR efficiency?

Engagedly significantly enhances HR efficiency through a comprehensive suite of features. This includes centralized data administration, automated processes, streamlined performance management, real-time feedback mechanisms, robust learning and development tools, advanced data analytics, and customizable options. This feature-rich package effectively reduces administrative workload, promotes seamless communication, and empowers HR professionals to concentrate on strategic projects.

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How To Set Meaningful DEI Metrics?

Creating a diverse, equitable, and inclusive workplace has become a top priority for organizations worldwide. Numerous studies have shown that investing in diversity, equity, and inclusion (DEI) can lead to improved financial performance, innovation, and employee engagement.

To accelerate progress and drive meaningful change, organizations must focus on setting and tracking meaningful DEI metrics. These metrics can help identify gaps, measure the effectiveness of DEI initiatives, and ensure accountability.

What are DEI metrics?

Diversity, equity, and inclusion (DEI) metrics are quantitative and qualitative measurements used to assess an organization’s progress towards creating a more inclusive and equitable work environment. These metrics can encompass various aspects of workforce diversity, such as gender, race, ethnicity, age, sexual orientation, and disabilities, as well as evaluate policies and practices that promote fairness and equal opportunities.

Setting meaningful DEI metrics is crucial for organizations to effectively address issues related to diversity, equity, and inclusion. 

A McKinsey study in 2020 found that companies in the top quartile for gender diversity on executive teams were 25% more likely to have above-average profitability. 

Furthermore, companies in the top quartile for ethnic and cultural diversity outperformed those in the bottom quartile by 36% in terms of profitability. By establishing clear DEI metrics, organizations can not only improve their financial performance but also enhance employee engagement, foster innovation, and attract top talent.

5 Key Steps in Setting Meaningful DEI Metrics

To set meaningful DEI metrics, organizations should follow these key steps:

  1. Assess the current state: Conduct a thorough analysis of the existing workforce and organizational culture to identify gaps and areas for improvement.
  2. Define clear goals: Establish specific, measurable, attainable, relevant, and time-bound (SMART) objectives to address identified gaps.
  3. Select relevant metrics: Choose a mix of quantitative and qualitative metrics that align with the organization’s goals and values.
  4. Collect data: Use various data collection methods, such as surveys, focus groups, and performance reviews, to gather accurate and unbiased information.
  5. Analyze and track progress: Regularly monitor and analyze the data to evaluate the effectiveness of implemented initiatives and adjust strategies as needed.
  6. Communicate results: Share progress with employees and stakeholders to maintain transparency and foster a culture of continuous improvement.

1. Understanding the Landscape

A. Identifying the current state of DEI in the organization 

Before setting DEI metrics, it is essential to understand the existing landscape of diversity, equity, and inclusion within the organization. This involves gathering data on workforce demographics, representation across different levels and departments, and analyzing existing policies and practices that impact DEI. 

For example, a 2021 study by McKinsey & Company revealed that women held only 24% of C-suite positions, while people of color occupied just 21% of these roles.

B. Analyzing the data to understand

Once data is collected, organizations should analyze it to evaluate their current DEI status. This involves comparing the organization’s workforce demographics with industry benchmarks, regional demographics, or best practices from similar organizations. 

For instance, the World Economic Forum’s 2020 Global Gender Gap Report found that it would take 99.5 years to close the gender gap in the global workforce, highlighting the need for more proactive measures to promote gender equity.

C. Conducting surveys or focus groups to identify areas for improvement 

In addition to demographic data, organizations should also gather qualitative information to gain insights into employee experiences and perceptions of the workplace culture. This can be achieved through surveys or focus groups that focus on topics such as inclusion, fairness, and opportunities for growth. 

For example, Google’s 2014 internal study, Project Aristotle, found that psychological safety, a sense of belonging, and being able to take risks without fear of retribution were among the most critical factors for team success. By conducting such research, organizations can better understand areas for improvement and design targeted initiatives to address DEI challenges.

2. Setting Clear and Measurable Goals

A. Identifying specific and measurable goals 

To create a more inclusive and equitable work environment, organizations must establish specific and measurable goals that align with their values and culture. For instance, Intel set a goal in 2015 to achieve full representation of women and underrepresented minorities in their U.S. workforce by 2020. By setting clear objectives, organizations can ensure that their DEI initiatives are targeted and focused, leading to tangible improvements.

B. Defining clear timelines and targets to achieve the goals

Defining clear timelines and targets is essential for tracking progress and maintaining momentum. These targets should be specific, measurable, attainable, relevant, and time-bound (SMART). 

For example, Salesforce announced its Racial Equality and Justice Task Force in 2020, with a goal to increase the representation of black employees in the U.S. workforce by 50% by 2023. By setting a clear deadline, organizations can ensure accountability and commitment to achieving their DEI objectives.

C. Assigning accountability for achieving the goals 

Assigning responsibility for achieving DEI goals is crucial for ensuring progress and fostering a culture of accountability. This can involve assigning specific individuals or teams the responsibility of driving DEI initiatives and holding them accountable for the outcomes. 

For example, Johnson & Johnson created the position of Chief Diversity, Equity, and Inclusion Officer to oversee the implementation of DEI initiatives across the organization. By establishing clear lines of accountability, organizations can ensure that their DEI goals are prioritized and actively pursued.

3. Identifying the Appropriate Metrics

A. Selecting metrics that are relevant and align with the organization’s DEI goals

Choosing the right metrics is essential for effectively measuring progress and evaluating the impact of DEI initiatives. Organizations should select metrics that are relevant to their specific DEI goals and reflect the unique aspects of their workforce and industry. 

For example, Accenture set a goal to achieve a gender-balanced workforce by 2025, and they track the percentage of women at different levels within the organization to monitor their progress.

B. Ensuring that the metrics are measurable, meaningful, and actionable 

It is vital to ensure that the chosen metrics are not only measurable but also meaningful and actionable. This means that the metrics should provide insights that can be used to drive improvements in DEI initiatives. 

For instance, the Harvard Business Review suggests measuring inclusion by tracking employee engagement and satisfaction scores and comparing them across different demographic groups to identify any disparities. By choosing metrics that offer valuable insights, organizations can take targeted actions to address identified gaps and drive meaningful change.

C. Choosing metrics that reflect the diversity of the workforce and address any disparities 

To effectively promote diversity, equity, and inclusion, organizations should select metrics that represent the multifaceted nature of their workforce and address any disparities. This can involve tracking a combination of quantitative metrics, such as representation across different levels and departments, and qualitative metrics, like employee perceptions of fairness and inclusivity. 

For example, Deloitte measures the impact of their DEI initiatives using a Diversity and Inclusion Index, which combines various quantitative and qualitative metrics to provide a comprehensive picture of their progress. By adopting a holistic approach to measuring DEI, organizations can better understand the nuances of their workforce and create more inclusive environments.

4. Developing and Implementing DEI Metrics

A. Creating a framework for tracking and reporting on DEI metrics 

To effectively track diversity and report on DEI metrics, organizations should establish a framework that outlines the key metrics, data collection methods, and reporting frequency. 

For example, Adobe uses its annual Adobe For All Report to share its progress on diversity and inclusion metrics, which provides transparency and demonstrates the company’s commitment to fostering an inclusive culture

By creating a structured approach, organizations can ensure that DEI metrics are consistently monitored and evaluated.

B. Developing a communication plan 

A well-structured communication plan is crucial for raising awareness of DEI metrics and their significance within the organization. This can involve sharing the metrics through internal channels  such as newsletters, company-wide meetings, or intranet updates. 

For instance, IBM regularly communicates its diversity and inclusion initiatives and progress through its “Inclusion in Action” series, highlighting the company’s efforts to foster a diverse and inclusive work environment. By keeping employees informed, organizations can cultivate a culture of shared responsibility and commitment to DEI goals.

C. Implementing the metrics and collecting data on a regular basis 

Once the DEI metrics are defined and a framework is in place, organizations should implement the metrics by collecting data regularly. This can involve leveraging existing data sources, such as human resources records, or using new data collection methods like surveys or focus groups. 

For example, Google uses its annual Employee Engagement Survey to gather insights on employee experiences and perceptions of diversity and inclusion. By consistently collecting data, organizations can ensure they have accurate and up-to-date information to track progress and make informed decisions.

D. Analyzing the data to identify areas for improvement and make necessary adjustments 

Regular analysis of the collected data is essential for identifying areas for improvement and making necessary adjustments to DEI initiatives. This can involve comparing the organization’s performance against set targets, industry benchmarks, or best practices to identify any gaps or disparities. 

For example, after discovering a gender pay gap in 2014, Salesforce conducted an annual pay audit and invested over $10.3 million to eliminate it, demonstrating the importance of analyzing data to drive meaningful change. By continuously evaluating DEI metrics, organizations can ensure their initiatives remain effective and impactful.

5. Evaluating and Reporting Progress

Consistent evaluation of progress towards the organization’s DEI goals and metrics is crucial for maintaining momentum and identifying areas for improvement. This can involve setting regular milestones or checkpoints to review the data and assess the effectiveness of the implemented initiatives. 

For example, Unilever conducts an annual review of its DEI progress, which includes tracking representation, pay equity, and employee engagement metrics.

A. Sharing progress updates with employees and stakeholders 

Transparency is key when it comes to reporting progress on DEI goals and metrics. Organizations should share updates with employees and stakeholders, such as board members, investors, and customers, to maintain accountability and demonstrate commitment to fostering a diverse and inclusive work environment. 

For instance, Microsoft publishes an annual Diversity and Inclusion Report that outlines its progress, initiatives, and future goals, ensuring transparency and fostering trust among stakeholders.

B. Celebrating successes and identifying opportunities for improvement 

Recognizing and celebrating successes in achieving DEI goals is vital for reinforcing the organization’s commitment to diversity, equity, and inclusion. This can involve acknowledging individual or team contributions, sharing success stories, and highlighting the positive impact of DEI initiatives. 

For example, Bank of America celebrates its Global Diversity and Inclusion Awards annually, recognizing employees and teams that have made significant contributions to promoting diversity and inclusion within the company. 

At the same time, it’s important to identify areas for improvement and opportunities to drive further progress.

C. Making necessary adjustments to ensure continued progress 

As organizations evaluate their progress, they may need to make adjustments to their DEI initiatives to ensure continued progress. This can involve refining existing goals and metrics, revising strategies, or implementing new initiatives based on the insights gained from the data analysis. 

For example, after identifying a need for greater gender diversity in leadership positions, General Motors introduced its “Take 2” program, which provides training and resources for women re-entering the workforce after a career break. 

By continually adapting and evolving their DEI efforts, organizations can create more inclusive and equitable work environments over time.


Setting meaningful DEI metrics is essential for organizations that are committed to fostering diverse, equitable, and inclusive work environments. By establishing clear, measurable, and actionable goals, organizations can drive positive change, improve employee engagement, enhance innovation, and ultimately achieve better business outcomes. It is crucial for organizations to not only implement these metrics but also continuously evaluate and adjust their DEI initiatives to ensure sustained progress.

Now is the time for organizations to take concrete steps towards implementing meaningful DEI metrics. By understanding the current landscape, setting clear goals, selecting appropriate metrics, and consistently evaluating and reporting on progress, companies can create more inclusive and equitable workplaces that benefit employees, stakeholders, and the organization as a whole.

Engagedly is a powerful platform that can support organizations in their DEI journey by providing tools and resources to implement and track meaningful DEI metrics. 

Frequently Asked Questions

Q1. How do I set meaningful DEI metrics for my organization? 

A: To set meaningful DEI metrics, you should understand your organization’s current DEI landscape, establish clear and measurable goals, select appropriate metrics, create a framework for tracking and reporting, and regularly evaluate and adjust your initiatives based on the data.

Q2. What are some examples of DEI metrics? 

A: Examples of DEI metrics include workforce demographics, representation at different levels and departments, pay equity, employee engagement and satisfaction scores, and employee perceptions of fairness and inclusivity.

Q3. How often should I evaluate and report on DEI metrics? 

A: It’s essential to evaluate and report on DEI metrics regularly, with many organizations opting for annual or biannual assessments. However, the frequency may depend on the organization’s size, industry, and specific DEI goals.

Q4. How can I communicate my organization’s progress on DEI metrics to employees and stakeholders?

A: You can communicate your organization’s progress on DEI metrics through internal channels, such as newsletters, company-wide meetings, or intranet updates, and external channels like annual reports, press releases, or dedicated web pages showcasing your DEI initiatives and progress.

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14 Businesses Doing a Great Job at Building Epic Company Cultures

Company culture refers to the shared values, beliefs, behaviors, and practices that characterize an organization. It encompasses everything from the way employees communicate with each other to the company’s mission and vision to the physical workspace and overall work environment.

The Importance of Building a Strong Company Culture

A strong company culture is crucial for attracting and retaining top talent, improving employee engagement and productivity, and fostering a positive work environment. 

According to a study by Deloitte, 94% of executives and 88% of employees believe that a distinct workplace culture is important to business success.

There are many businesses that have received recognition for their outstanding company cultures. These businesses have been recognized for their unique approaches to creating a positive and engaging work environment and for their commitment to values such as innovation, social responsibility, and work-life balance.

According to Glassdoor’s Employees’ Choice Awards, HubSpot was ranked #1 Best Place to Work in 2020, followed by Bain & Company and DocuSign. The ranking is based on employee reviews of their workplace culture, benefits, and overall experience working for the company.

By highlighting some businesses and their successful approaches to building epic company cultures, this article aims to inspire other businesses to prioritize culture-building and create a more positive and engaging work environment for their employees.

Also Read: Engagedly Announces the Top 100 Global HR Influencers of 2023

1. Google

Google’s culture of innovation is fueled by a number of innovative practices and policies, including “20% time,” which allows employees to spend one-fifth of their workweek pursuing passion projects outside of their regular job responsibilities. 

Google also encourages cross-functional collaboration, with employees from different teams and departments working together to tackle complex challenges.

The perks and benefits of working at Google

In addition to its positive culture, Google is also known for its generous employee benefits and perks. These include on-site fitness centers, free gourmet meals, and unlimited vacation time. The company also offers a range of professional development opportunities, including tuition reimbursement and leadership training programs.

2. Airbnb

Airbnb fosters a sense of community and belonging by prioritizing diversity and inclusion, encouraging open communication, and providing opportunities for employees to connect with one another. The company also values creativity and experimentation, with a culture that rewards risk-taking and innovation.

The perks and benefits of working at Airbnb

In addition to its collaborative and community-focused culture, Airbnb offers a range of employee benefits and perks, including unlimited paid time off, flexible work arrangements, and professional development opportunities. The company also places a strong emphasis on work-life balance, with policies designed to support employees in achieving their personal and professional goals.

Airbnb’s commitment to building a supportive employee culture has been recognized with numerous awards and accolades. In 2020, the company was named to Forbes’ list of Best Employers for Diversity and Fortune’s list of Best Workplaces in Technology. 

3. Patagonia

Patagonia promotes sustainability and social responsibility by implementing environmentally-friendly business practices, supporting local communities through its grant program, and advocating for environmental and social issues through its activism campaigns. The company is also committed to transparency and accountability, with a focus on educating customers and stakeholders about its impact on the planet.

The perks and benefits of working at Patagonia

Patagonia offers a range of employee benefits and perks, including flexible work arrangements, on-site child care, and extensive opportunities for professional development. The company also encourages a healthy work-life balance, with policies designed to support employees in achieving their personal and professional goals.

Patagonia’s culture has been recognized as one of the best in the world, with numerous awards and accolades for its commitment to social responsibility. According to Glassdoor, 91% of Patagonia employees approve of CEO Rose Marcario’s leadership, and the company has been named to Forbes’ list of Best Employers for Diversity and the Human Rights Campaign’s Corporate Equality Index.

4. Zappos

Zappos prioritizes customer service and employee empowerment by providing extensive training and support to its employees, encouraging them to take ownership of customer interactions and resolve issues creatively and effectively. The company also emphasizes transparency and communication, with a focus on building strong relationships with both customers and employees.

The perks and benefits of working at Zappos

Zappos’s list of employee benefits and perks includes comprehensive health care coverage, on-site fitness and wellness programs, and extensive opportunities for career development and growth. The company also places a strong emphasis on work-life balance, with policies designed to support employees in achieving their personal and professional goals.

Zappos has bagged numerous awards for its exclusive work culture and for its focus on customer service and employee empowerment. According to Glassdoor, 56% of Zappos employees would recommend the company to a friend, and the company has been named to Fortune’s list of Best Companies to Work For and Forbes’ list of Best Employers for Diversity.

5. HubSpot

HubSpot prioritizes employee growth and development by providing extensive training and support to its employees, offering regular feedback and coaching, and encouraging continuous learning and development. The company also places a strong emphasis on collaboration and innovation, with a focus on creating a positive and engaging work environment that fosters creativity and innovation.

The perks and benefits of working at HubSpot

HubSpot offers a range of employee benefits and perks, including unlimited vacation time, flexible work arrangements, and extensive opportunities for professional development and growth. T

6. Netflix

Netflix encourages risk-taking and innovation by giving its employees the freedom to experiment. The company is famous for its “Freedom and Responsibility” culture, which empowers employees to make their own decisions and take ownership of their work. Netflix also encourages open communication and transparency, which allows employees to share ideas and feedback freely.

The perks and benefits of working at Netflix

In addition to its unique culture, Netflix offers a range of employee benefits and perks, including unlimited vacation time, flexible work arrangements, and generous parental leave policies. The company also places a strong emphasis on professional development and growth, with opportunities for employees to attend conferences, workshops, and other learning events.

Netflix’s culture has been widely praised for its emphasis on innovation, risk-taking, and transparency. The company has been named to Fortune’s list of Best Workplaces in the Bay Area, and its CEO, Reed Hastings, has been recognized as one of the most admired business leaders in the world. 

7. Salesforce

Salesforce places a strong emphasis on giving back to the community through its 1-1-1 model, which commits 1% of the company’s equity, 1% of its employees’ time, and 1% of its product to support social and environmental causes. The company also encourages employees to volunteer and participate in community service projects, while also supporting a range of philanthropic initiatives through its Salesforce Foundation.

Salesforce’s list of employee benefits and perks includes generous parental leave policies, flexible work arrangements, and opportunities for professional development and growth. The company also places a strong emphasis on diversity, equity, and inclusion, with programs and initiatives designed to promote a culture of belonging and respect for all employees.

The perks and benefits of working at Salesforce

Salesforce’s culture has been widely praised for its emphasis on social responsibility, employee well-being, and diversity, equity, and inclusion. The company has been named to Fortune’s list of Best Workplaces for Giving Back, and its CEO, Marc Benioff, has been recognized as a leading advocate for corporate social responsibility and sustainability. Salesforce’s unique culture has also been the subject of numerous case studies and articles, highlighting the company’s success in building a high-performing and engaged workforce.

8. Buffer

Buffer places a strong emphasis on transparency and open communication, with regular updates on company strategy, financials, and team performance shared with employees and the public. The company also promotes remote work with a distributed team that spans multiple time zones and locations around the world. To support the remote work initiative, Buffer has developed a range of tools and processes to foster communication, collaboration, and connection among team members.

The perks and benefits of working at Buffer

Buffer offers the following benefits to its employees; unlimited time off, flexible work arrangements, and opportunities for professional development and growth. The company also places a strong emphasis on employee well-being, with programs and initiatives designed to promote physical and mental health.

Buffer’s unique approach to company culture has earned it widespread recognition, with the company consistently ranking among the top workplaces in the tech industry. It has been named to Fortune’s list of the Best Small Workplaces and Entrepreneur’s list of Top Company Cultures, among other accolades. 

Also Read: Guide to select the right Performance Review Software

9. Adobe

Adobe fosters a culture of innovation and creativity by encouraging employees to take risks, experiment with new ideas, and collaborate with others to develop innovative solutions. The company also provides employees with access to cutting-edge technology and resources, such as state-of-the-art design and development tools, to support their creative work.

The perks and benefits of working at Adobe

Adobe offers flexible work arrangements, health and wellness programs, and opportunities for professional development and growth for its employees. The company places a significant focus on diversity and inclusion, implementing programs and initiatives to foster a more diverse and inclusive workforce.

Adobe’s innovative approach to company culture has earned it widespread recognition, with the company consistently ranking among the top workplaces in the tech industry. It has been named to Fortune’s list of Best Companies to Work For and Forbes’ list of World’s Best Employers, among other accolades. The company’s commitment to customer success has also helped it to build a loyal and engaged customer base, with a strong track record of delivering innovative products and services that meet the evolving needs of its customers.

10. Warby Parker

Warby Parker fosters a sense of community and social responsibility by prioritizing ethical and sustainable business practices and by encouraging employees to get involved in community service and philanthropy. 

The perks and benefits of working at Warby Parker

Warby Parker supports its employees by offering the following benefits; generous employee discounts, opportunities for professional development and growth, and a culture that encourages work-life balance.

Warby Parker’s commitment to community and social responsibility has earned it widespread recognition, with the company consistently ranking among the top workplaces in the retail industry. The company has been named to Fortune’s list of Best Workplaces in Retail and Fast Company’s list of Most Innovative Companies, among other accolades. Warby Parker’s commitment to ethical and sustainable business practices has also helped it to build a loyal and engaged customer base, with a reputation for high-quality, affordable eyewear that is also socially responsible.

11. Trello

Trello promotes remote work and work-life balance by offering flexible work arrangements, unlimited vacation time, and a culture that emphasizes trust and autonomy. The company also places a strong emphasis on communication and collaboration, with tools and resources designed to help remote teams stay connected and engaged.

The perks and benefits of working at Trello

Trello offers a range of employee benefits and perks, including opportunities for professional development and growth, a culture that encourages experimentation and creativity, and a commitment to giving back to the community.

The company has been named to Fortune’s list of Best Workplaces for Flexibility and Fast Company’s list of Most Innovative Companies, among other accolades. Trello’s commitment to remote work has also helped it to build a loyal and engaged customer base, with a reputation for high-quality project management software that is designed for remote teams.

12. Etsy

Etsy prioritizes diversity and inclusivity by promoting transparency and accountability in its hiring and promotion processes and by offering a range of employee benefits and resources designed to support underrepresented groups. The company also places a strong emphasis on sustainability and ethical business practices, with a commitment to reducing its environmental footprint and supporting local communities.

The perks and benefits of working at Etsy

Etsy offers a range of employee benefits and perks, including opportunities for professional development and growth, a culture that encourages experimentation and creativity, and a commitment to giving back to the community.

Etsy has been named one of the top workplaces for diversity and inclusion because of its  commitment to diversity and sustainability. The company has been named to Fortune’s list of Best Workplaces for Diversity and Great Place to Work’s list of Best Workplaces for Women, among other accolades. Etsy’s commitment to sustainability has also helped it to build a loyal and engaged customer base, with a reputation for high-quality, ethically sourced products that support local communities.

13. Apple

Apple fosters innovation and excellence by prioritizing collaboration, experimentation, and a commitment to quality in its products and services. The company encourages employees to take risks and think outside the box and has built a culture that rewards creativity, hard work, and a passion for excellence.

The perks and benefits of working at Apple 

Apple’s employees get the following benefits and perks; opportunities for professional development and growth, a culture that encourages work-life balance, and a commitment to giving back to the community.

Apple is known for its commitment to innovation and design, and it has consistently ranked among the top workplaces for innovation and creativity in the technology industry. The company has been named to Fortune’s list of Most Admired Companies, and has won numerous awards for its product design and innovation, including multiple design awards from the prestigious Industrial Designers Society of America (IDSA).

14. Basecamp 

Basecamp prioritizes remote work and work-life balance by providing employees with the flexibility and tools they need to work from anywhere. The company encourages regular communication and collaboration and has built a culture that values autonomy, trust, and respect.

The perks and benefits of working at Basecamp

Basecamp’s range of employee benefits and perks include opportunities for professional development and growth, a culture that encourages creativity and innovation, and a commitment to giving back to the community.

Basecamp’s commitment to remote work and work-life balance has earned it recognition as one of the top workplaces for remote employees. The company has been named to Forbes’ list of Best Remote Companies and has won numerous awards for its workplace culture and employee satisfaction.


Building an epic company culture is essential for the success and growth of any business. It not only helps attract and retain top talent but also creates a positive work environment that fosters creativity, innovation, and productivity. The businesses we discussed in this article have all demonstrated a strong commitment to building and maintaining a positive company culture and have reaped the benefits in terms of employee satisfaction, customer loyalty, and overall success.

Frequently Asked Questions

Q1. What is a company culture?  

Company culture refers to the set of shared values, beliefs, attitudes, and behaviors that define how employees interact with each other at work. It gives direction to the organization and can vary from one organization to another.

Q2. Why is company culture important? 

A company culture is important for the following reasons:

  • Attract top talents.
  • Improve communication and collaboration.
  • Boost productivity.
  • Helps in retention.
  • Builds employer branding.

Q3. What are the elements of a positive company culture? 

A positive work culture includes the following:

  • Transparency and trust
  • Inclusivity
  • Rewards and recognition
  • Learning and Development
  • Employee well-being

Q4. Whose responsibility is it to build the company culture anyway?

From leadership to HR to employees, everyone is equally responsible for building a strong company culture.

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How Engagedly Can Drive Your Performance Management Process Forward

How Engagedly Can Drive Your Performance Management Process Forward

Performance management system measures the overall performance of the employees. It is used for setting goals, sharing feedback, rewards & recognition, and performance assessment. A powerful performance management system allows HR and managers to set clear performance expectations. It helps them anticipate what is expected from them at work. Most organizations or employees use performance management systems appropriate to their needs based on elements like industry, number of employees, etc. 

Performance management is the system of organizing a motivating work culture in an organization, in which employees and executives continuously evaluate themselves and work towards common organizational goals. Essentially, it consists of goal-setting, goal tracking, ongoing check-ins, real-time feedback, 360-degree feedback, rewards and recognition, learning and development, and skills analytics. 

All the primary parameters of organizational and personal achievement are connected to performance management in the following ways:

  • Helps in setting goals that can be inclined to organizational objectives
  • Provides feedback to group members
  • Acts as a medium of communication to talk about issues, opportunities, and development of projects
  • Offers learning and development opportunities, praise and recognition based on personal performance
  • Creates performance requirements for employees

It is significantly crucial to observe that performance management isn’t a one-size-fits-all method for every company. Even though it’s a corporate device that enables solving challenges related to productivity, performance, retention, and engagement, each organization desires to remodel or customize performance management according to their business needs to get results.

Why is Performance Management Important?

The rapidly changing environment, the evolving technical landscape, changing customer preferences,  and personnel expectancies requires employees to perform their best. Finding the proper skills and keeping capable employee spersonnel is getting harder each day. On top of that, organizations are nevertheless reeling from the financial strain of the pandemic. 

To stay aggressive in the modern enterprise environment, it’s imperative to recognize the need to construct a systematic, goal-oriented, and employee-centric performance management system.

Also Read: Top 8 Sales Communication Mistakes That Sales Teams Often Commit

Types of Performance Management Systems

A performance management system acts as a guiding light that facilitates businesses to stay dedicated to their vision by continuously tracking the performance of employees.

Some of the most commonly tools to manage performance of employee are

  • Balanced scorecard
  • Management through objectives
  • Objectives and key results
  • 360-degree feedback
  • The graphic score scales

Technology and performance management 

The developing need for innovation, creativity, problem-solving, and flexibility is remodeling workplaces. Employees’ expectations have modified over the years, and so has the way businesses operate.

Real-Time Performance Management Taking on Traditional Ones

They assist HR managers in:

  • Formulating strategies,
  • Offer greater visibility,
  • Innovate,
  • Customize,
  • Streamline processes, and
  • Provide a framework for collaboration among employee and management.

The Deloitte Global Human Capital Report offers high-quality insights about businesses that have redesigned their performance management systems:

  • 96% of businesses discovered improvements in employee engagement levels
  • 83% say that the best of conversations have progressed among managers and employees
  • 96% discovered the system to be less complicated than before

Google, Kelly Services, IBM, Cargill, Juniper, and many other organizations around the world have redefined their performance management systems. They have leveraged technology and innovation to establish a continuous performance management framework. Regular feedback and check-ins, enhanced job descriptions, constructive performance reviews, and a robust focus on fostering learning and growth have made performance management holistic. Focus has shifted towards nurturing employee development and engagement rather than focusing on past performance.

Employment Performance Tools 

Goal-setting tools Setting proper goals for employees is one of the initial steps that result in employee and organizational growth and improves productivity.

It is essential to outline performance plans and goals clearly. Having plans which can be open-ended and unclear creates a lack of interest in employees. At the beginning of the quarter or year, managers should meet with their employees and set clear goals .  These goals need to be SMART and challenging, but at the same time making sure that it is attainable.

We suggest the usage of goal-setting tools that assist you to create goals and key results (OKRs and KPIs) and align your individual goals to those of the organization.

Feedback tools – Frequent employee feedback is one of the first-rate practices for monitoring employee development and enhancing it from time to time. This helps individual employees, the team, and help in organization’s growth and productivity.

Encourage your employees to share feedback with their managers. This will help you create an open culture  and continuous development. Teams using Engagedly permits employees to share, receive, and request feedback from their managers, team members, and peers.

Employee appreciation tools – Most employers neglect to understand their employees, however, they particularly do not forget to criticize whilst something is going wrong. This creates disengagement and dissatisfaction in employees, that directly affects their productivity. So appreciating and recognizing your employee efforts is crucial.

Using an employee recognition tool may be a start to converting your organization’s culture to a tradition that promotes appreciation and acknowledges employees for even the smallest wins. Engagedly’s reward and recognition helps employers to reward and recognize their employees for their efforts and contributions

HR management tools – HR is surely one of the most important functions in any organization. Managing employees physically is time-taking and hard for an HR . Therefore, having an automatic HR management software at your organization can automate HR activities and resolve many HR management issues.

When searching out an HR software program, there are numerous matters HR managers want to consider, which include ease of set-up, analytics, security, client support, effective performance management, etc. Besides the features, it’s also essential to discover a performance management tool that could evolve with your business needs.

Performance appraisal tools – Performance appraisal is one of the most important modules when it comes to performance management. It’s an effective tool that helps organizations align its goals to individual ones and track its development and performance over time. But ensure that the process is  fair, optimistic, two-way communication between you and your employees. If you fail to create an environment in which your employees can communicate freely, they may get demotivated and would not stay with the organization for too long.

Personal development plans – Both managers and personnel benefit substantially from the PDP process, which allows for figuring out areas for growth, goal setting, and tracking, etc. Some key advantages of the tool include

  • Gives direction to attain goals
  • Measurable goals, development, and results
  • More specific alignment with organizational and team goals
  • Employee development and accountability

Engagedly’s LMS or Learning Management System helps in setting up personal development plans for employees.

Pulse survey tools – Pulse survey tools are a simple, powerful, and flexible manner of gathering employee feedback and analyzing employee temperament. The end result helps in strategizing for better employee engagement.

Also Read: Employee Management: Dealing With Awkward Situations At Office 

Performance Management Techniques 

Plan – The strategy planning stage comes first. Here, you define individual targets & strategies clearly and communicate them organization-wide so that your employee recognizes how their individual goals contribute to the organizational targets.

Coordinate and help them set SMART (Specific, Measurable, Achievable, Relevant, and Time-bound).

Monitor – After you define the goals for your employees , track them. Monitoring constantly, offering ongoing feedback and consistently measuring employee performance will help improve productivity. It will help you understand whether the goals are on track and will your employees be able to achieve them.

Rate – The rating means evaluating employees based on their performance. Though this step is part of tracking and giving feedback, it is considered a formal way to assess employee performance. It additionally enables managers to recognize their top performers.

Additionally, it facilitates managers to examine and compare performance through the years or throughout a set of employees.

Reward – Effective managers are the ones who reward their employees for their hard work. Employees experience empowerment and motivation when their work is recognized and valued.

This results in improved productivity. So reward the employees who meet or exceed your expectations.


In conclusion, Engagedly has become a powerful tool for organizations of all sizes and industries to manage their performance management processes. With its extensive set of features, user-friendly interface, and detailed analytics, Engagedly not only streamlines performance management but also makes it more effective.

Engagedly’s continuous feedback, goal setting, rewards and recognition, public praise, and LMS modules ensure a holistic approach to the performance management process. It makes the process more transparent, efficient, and growth-oriented, which ultimately drives the success of the employees as well as the organization.

Frequently Asked Questions 

Q1. What are performance management tools? 

Ans: Performance management tools are real-time software programs that allow managers and leaders to track the productivity of their team members. 

Q2. What are the four stages of management? 

Ans: The following are the stages/cycle of performance management: Planning, Monitoring, Reviewing, and Rewarding.

Q3. What are some of the performance tools?

Ans: The following performance management tools are especially useful for businesses: Goal setting, Real-time feedback, Surveys, Learning and Development, and 360 performance reviews.

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Start, Stop, Keep-Doing: 3 Words That Will Transform How Your Managers Deliver Feedback

Start, Stop, Keep-Doing: 3 Words That Will Transform How Your Managers Deliver Feedback

There has surely been a lot of change within the world of performance management over the last few years. Companies are shifting to more regular development discussions; they are revising their rating and reward processes; and employees are demanding feedback, transparency in job expectations, and measures of success.

These changes are taking place quickly, and more research is displaying that companies that invest into performance management are experiencing an immediate effect. Employees who receive  feedback are proven to be more engaged and efficient and less likely to leave. Companies that are regularly involved in improving employee performance and potential are able to fill management gaps and focus on developing future talent.

But at the end of the day, performance management comes down to direct conversation among employees and their managers, coaches, leaders, and the company. No matter how HR defines measures of success, the front line of your company’s performance management method can be the delivery of feedback to your managers.

What is Start, Stop, Keep-Doing Methodology?

Start, Stop, keep doing  is an action-oriented method for gathering feedback on work techniques at the individual and group level.

It is an intuitive framework that allows team members to invite every different activity they have to start doing, what they should prevent doing, and what they need to keep doing to be more effective in accomplishing their goals and objectives.

Managers and leaders commonly use this analysis to study group and individual performances, acquire organizational feedback, and provide momentum and energy for the team.

The start, stop, and keep-going feedback version is also used in agile retrospective conferences through project managers and scrum masters, wherein the activities and results of the final sprint are analyzed and used to achieve guidelines for similar improvement.

Also Read: Types of Employee Rewards And Why They Matter

Purpose of Using the Start, Stop, Keep-doing 

  • Provide reviews – Start, stop, and keep-doing analysis presents actionable feedback on how the group members, individually and collectively, alternate their approaches to improving their efficacy.

By reviewing their overall actions and gathering feedback, they could begin doing things in order to accomplish their goals, dismiss behaviors that do not support accomplishing their objectives, and keep doing those activities that might be confirmed to help them attain their targets.

  • Locating areas of improvement – By carrying out the start, stop, and keep doing analysis, managers and leaders clarify group issues, and new areas of development come to light. As the areas of development are identified, practical plans and actionable techniques can be developed to result in behavioral change.
  • Empowers and teams individuals – The start, stop, and keep doing exercise empowers teams and individuals to constantly enhance their workflow and work processes. It offers a perception and permits them to pick out what’s working, what’s not working, and what they should  start doing to reach their goals.
  • Builds Trust and Increases Self-Awareness – Building a team that agrees and has individual self-consciousness is important for streamlined work methods and successful project completion. And the start, stop, and keep doing framework is an excellent tool for constructing belief amongst team members and developing self-awareness among individuals.
  • Results in behavioral change – The start, stop, and keep doing retrospective enables teams to study their previous activity and makes it easy for them to identify practical points to work on individually and collectively. This evaluates the consequences of behavioral alternatives through the actionable factors that might be acquired during the analysis.
  • Annual performance reviews – Being a straightforward and easy-to-execute approach to evaluation, the start, stop, and keep doing evaluation may be used to replace quarterly or annual performance reviews and annual worker evaluations. Analyzing a year’s worth of activities is a lot more complicated than reviewing the final sprint’s activities. Therefore, the start, stop, and keep doing feedback is sufficient to analyze performances and eliminates the need for annual performance reviews.

The three elements of start, stop, and keep doing 

1. Start: What should the team start doing?

The activities that the team must learn how to do or begin doing within the next sprint or task phase. These activities are recommended to enhance work processes, reduce waste and increase the group’s overall efficiency.

2. Stop: What should the team stop doing?

Any activities and behaviors that aren’t working, resulting in time waste, inefficiency, and a bad effect on the team’s morale, must be eliminated.

3. Keep doing: What should the team keep doing?

Actions that have definitely contributed towards task completion within the final cycle have to be included in the team’s core activities for the upcoming sprint.

How to Conduct the Start, Stop, keep doing Analysis?

1. Define Clear Objectives

Setting clear goals will assist in identifying any moves that must be stopped, any activities that need to be started, or things that the group should continue doing.

2. Develop a Start Stop and Keep doing Template

By developing a start, stop, and  keep doing template, managers can request feedback from team members. Their input is precious as they become aware of new things that could make them more efficient, old activities that need to be let go of, and existing moves that they should keep doing to be more productive.

3. Brainstorm Ideas For What to Start, Stop, keep doing

Managers can maintain a brainstorming consultation with their team and regularly fill out the template. Positive movements can be prioritized; new actions may be highlighted while figuring out actions that need to be dismissed.

4. Build an Action Plan After Analyzing Feedback

Since the start, stop, and keep-going feedback is an actionable version of reviewing group actions, the final step is to construct an action plan after studying the crucial factors accrued in the brainstorming session. SMART goals must be made based on feedback, and the right action plan can be made to achievethe goals.

What is the Start, Stop, Keep doing Framework Used For?

1. Achieving any Objective

The start, stop, and keep doing gives real-time feedback, which is particularly beneficial for successful achievement of any objective. It allows groups and people to recognize what is required, what is working, and what is probably getting withinthe manner of attaining the objective.

2. Developing a Product Strategy

When developing a product method, managers and team contributors can evaluate merchandise and examine what they need to keep doing, what needs to be stopped, and what new methods need to be carried out to benefit momentum.

3. Analyzing Internal and External Processes

This system is a simple and easy-to-execute tool for studying internal and external methods that need transformation. Core methods may be analyzed to optimize them, new possibilities for development may come to light, and bottlenecks may be highlighted and unblocked to streamline the workflow.

4. Obtaining Feedback from Partners

Feedback may be collected from business partners, both internal and external, for studying workflow, key products, agency financials, and go-to-market (GTM).

5. Analyzing Customer Onboarding

Analyzing the consumer onboarding procedure from the consumer’s angle is feasible by getting the clients involved in the start, stop, and keep doinganalysis. Customer service, onboarding, communications, and consumer care may be reviewed and converted to increase overall customer satisfaction and create dependable clients.

How to  Present the Results of the Start, Stop, Keep Doing, or Continue Analysis?

Managers want to offer the start, stop, and continue outcomes to their group and allow them to recognize how they are able to implement the adjustments through the use of the right action plan.

The results of the evaluation may be provided by discussing crucial factors in a PowerPoint and Google Slide Template.

1. Choose The Right Template for Presenting

Choosing the proper template for providing the results of the analysis is crucial, as group members want to be persuaded and knowledgeable of the modifications required.

For that, SlideModel focuses on growing 100% editable PowerPoint and Google Slide Templates for expert use.

Their start, stop, and continue templates are  mentioned within the next section. Managers and business leaders can make use of the template to offer it  to their team and talk about the analysis. 

2. Discuss Metrics To Show Why the Change Is Required

How to Present the Results of Start, Stop, Keep-Going, or Continue Analysis?

Managers want to offer the start, stop, and continue outcomes to their group and allow them to recognize how they are able to implement the adjustments by the use of the right action plan.

The results of the evaluation may be provided by discussing crucial factors in a PowerPoint and Google Slide Template.

3. Choose The Right Template for Presenting

Choosing the proper template for providing the results of the analysis is crucial as group individuals want to be persuaded and knowledgeable of the modifications required.

For that, SlideModel focuses on growing 100% editable PowerPoint and Google Slide Templates for expert use.

Their start, stop, and continue template is mentioned withinside the next section. Managers and business leaders can make use of the template to offer to their team and talk about the analysis.

4. Discuss Metrics To Show Why the Change Is Required

To achieve the objectives, team individuals want to recognize which modifications are required and why. Sometimes personnel may be against adjustments and may not understand why a few tasks need to be stopped, started, or continued.

This is why conversation is prime here. Discussing metrics will assist them to realize why a few processes want to be dismissed, why new tactics can assist them, and which activities have to still be continued to achieve the targets.

5.  Assign Activities to Team Members

For the execution of the action plan developed after the analysis, it is important that managers assign the activities listed to the team members so that they realize their approximate responsibilities, the resources needed to finish the activities, and the anticipated timeline for the completion of every project they’re assigned.

Start, Stop, Continue Template 

The start, stop, continue template additionally has a traditional whiteboard, and sticky notice slide to assist determine which activities need to be ceased immediately, which need to continue as they are, and what new activities need to be delivered to accomplish goals and objectives.

Also Read: The Ultimate Guide To 30-60-90 Day Performance Review and Templates


The start, stop, keep doing, or continue model allows people to think about their work tactics, examine errors, and become aware of ways to improve them.

The feedback collected needs follow-through after analysis to look at the real results. The right course of action is essential to making certain the behavioral transformation and the modifications in work techniques are part of the future task sprint.

Presenting actionable insights by the usage of a pre-made template by SlideModel could make the complete method easier and quicker. The review points collected also can be saved for later use to investigate improvements and apprehend what needs to start, stop, and continue in the next phase.

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Engagedly Acquires theEMPLOYEEapp to Help Customers Communicate, Engage And Develop Their Deskless Workforce

Engagedly’s Commitment to Hybrid/Remote Workforces Strengthened by theEMPLOYEEapp Acquisition

ST. LOUIS, Nov. 9, 2023 /PRNewswire/ — Engagedly, the pioneering provider of AI-powered cloud-based talent management software for Performance, Learning and development, and Employee Engagement solutions, in its pursuit of improving employee engagement, performance, and experience, has acquired theEMPLOYEEapp, an employee communication platform for deskless employees.

As part of Engagedly’s commitment to improving talent management for the future of work, this strategic acquisition addresses the unique challenges of hybrid, remote, and deskless workforces. theEMPLOYEEapp offers an all-in-one employee app, company intranet, and unlimited employee texting solution, providing employees with quick and convenient access to critical information, documents, and tools essential for success.

theEMPLOYEEapp is equipped with a suite of internal communication tools that allow employees to stay informed with important and up-to-date information. It enhances and reinforces employee engagement through features like commenting, user mentions, and post likes, enabling the collection of valuable employee feedback. Furthermore, it improves employee performance by delivering vital HR communication, safety information, and compliance messages, thus empowering employees to excel in their roles.

Sri Chellappa, CEO and Co-Founder of Engagedly Inc. shared his enthusiasm, stating, “The acquisition of theEMPLOYEEapp further extends our commitment to ensuring a seamless employee experience in the context of hybrid workplaces and the future of work. It will facilitate enhanced communication, collaboration, and performance, ultimately contributing to the overall success of organizations.”

By incorporating theEMPLOYEEapp into its portfolio, Engagedly aims to provide organizations with the means to connect, activate, and engage their deskless workforce effectively. Leveraging Engagedly’s AI-powered platform, theEMPLOYEEapp will gain access to additional features and capabilities, further enhancing its offerings. This synergy enables organizations to build highly engaged and high-performing teams, ensuring their readiness for the evolving work landscape.

As part of the transaction, Westgard Capital, a leading investment and advisory firm specializing in growth-stage ventures, has partnered with the management team to foster this next stage of growth. Westgard’s Managing Principal Mr. Kenneth Chan will augment the board and offer strategic guidance on its expansion initiatives.

To learn more about theEMPLOYEEapp, visit

About Engagedly

Built on best practices and decades of research, Engagedly’s AI-powered People+Strategy platform helps organizations build high-performance culture. With Engagedly’s Modular Platform, organizations can Execute their strategy with goals/OKRs, performance appraisals, and 360 reviews, Enable their people development with Growth Hub, 1-on-1 feedback, LMS, Mentoring/Coaching, and Engage their people with Recognition and Rewards, Employee Survey and Social Praise.

PR Contact:

Jacqueline Martinez,
Director of Marketing,
Engagedly Inc.

How to Calculate Employee Retention Rate in Your Organization

What is the Employee Retention Rate?

The employee retention rate is a crucial metric that provides insights into a company’s ability to retain its workforce over a specific period. This metric is valuable for assessing various aspects, including workplace culture, employee satisfaction, and the overall health of the organization. Understanding and calculating the retention rate is instrumental in evaluating the effectiveness of talent management strategies and employee engagement programs implemented by the company.

Having a lower retention rate could signify challenges in maintaining a stable and experienced workforce. This may result in increased recruitment costs, disruptions in workflow, and potential impacts on overall team morale. Additionally, it might indicate underlying issues with employee satisfaction, engagement, or organizational culture that warrant attention and improvement.

Also Read: 10 Ways to Make Your Employee Recognition Program a Success

Why Prioritize Employee Retention?

Understanding and enhancing an organization’s employee retention rate holds paramount importance for several compelling reasons:

  • Cost Savings: Low retention rates lead to additional expenses. Businesses incur costs in recruiting, hiring, and training new staff, which can be significantly reduced with effective retention strategies.
  • Productivity and Efficiency: A stable workforce with institutional experience and knowledge tends to boost efficiency and productivity. Maintaining an experienced team through high retention rates minimizes disruptions and enhances overall work output.
  • Organizational Stability: A consistent workforce contributes to a stable workplace environment, positively impacting employee morale and fostering a cohesive company culture.
  • Customer Satisfaction: Content and skilled employees are more likely to deliver superior customer service, directly influencing client satisfaction and loyalty.
  • Employee Engagement: Research consistently indicates a positive correlation between higher retention rates and increased employee engagement. This connection fosters motivation, innovation, and a deep commitment to the organization’s objectives.
  • Long-Term Growth: Employee retention plays a crucial role in promoting sustained organizational growth. Cultivating a dedicated staff over time contributes to the business’s success and resilience in the long run.

How to Calculate Employee Retention Rate

To learn how to calculate the employee retention rate, follow these steps:

  1. Choose the specific duration for which you wish to determine the retention rate. It can be a quarter, year, or any other specified timeframe.
  2. Note the employee count at the beginning and end of the period.
  3. Use the employee retention rate formula below:

Employee Retention Rate = (Number of employees at the end of the period/Number of employees at the start of the period) * 100

  1. The result will be a percentage, representing the proportion of employees who stayed with the company during the selected timeframe.

Employee Retention Rate Example:

  • Assume that you had 1,000 employees at the start of the year.
  • 100 employees left the organization during the chosen timeframe.
  • The remaining 900 indicate the employees who stayed with the company for the year. 
  • Divide 900 by 1000. Whatever the resulting value, multiply by 100.
  • Your Employee Retention Rate = (900/1000) x 100 = 90%

What is a Good Employee Retention Rate? 

A good employee retention rate is often considered higher than the industry average and indicative of a steady and contented workforce. In many businesses, a retention rate of about 90% is regarded as favorable. However, what qualifies as a good retention rate depends on the industry, operation scale, location, and labor market conditions.

A slightly lower retention rate might be viewed positively for certain industries or organizations with unique employee characteristics if it aligns with their specific goals and objectives. For example, if the average retention rate for the IT sector is 80%, a company with a 75% retention rate will be considered fairly well for employees.

In the long run, comparing an organization’s retention rate to industry benchmarks, historical data, and goals is the most useful method for identifying  the staff retention rate. A healthy work environment and long-term employee loyalty and commitment to the organization’s success are fostered by consistently tracking and improving the retention rate.

How to Improve Employee Retention Rate?

Here’s how to improve the employee retention rate:

  • Foster Employee Engagement

Provide professional growth and development possibilities, consult with employees during decision-making, and take their feedback seriously. When employees feel engaged, they connect more with the organization and become more committed to its success. A good manager knows how to spot disengaged employees, understand their issues, and overcome these issues to increase engagement.

Also Read: The Cost of Employee Disengagement
  • Build a Positive Company Culture

Create a helpful and welcoming workplace environment that strongly emphasizes collaboration, openness, and communication. Create an atmosphere where team members can voice concerns and ideas without fear of reprisal. A healthy culture improves job satisfaction and fortifies the connection between employees and employers.

  • Recognize and Reward

To recognize employees’ achievements, establish a strong employee reward and recognition program. Recognize exceptional efforts regularly, personally and collectively, through verbal appreciation, appreciative awards, or monetary or recreational benefits. Employee motivation and job satisfaction can rise when efforts are acknowledged and rewarded, fostering appreciation and loyalty.

  • Offer Opportunities for Career Growth

Establish career paths for employee development through training and mentoring programs. Employees are more inclined to stick around and form a long-term commitment to their roles when they perceive prospects for progress within the company.

  • Conduct Stay Interviews

Stay interviews provide valuable insights into the factors that contribute to employees staying with a company or considering leaving. Consistently inquire about their needs, concerns, and aspirations, using this information to proactively tackle issues and implement changes aimed at enhancing employee retention

  • Conduct Exit Interviews

Exit interviews are a useful technique that give insights into the factors behind high employee turnover. These honest conversations also identify areas where employee retention tactics must be improved. Organizations can identify underlying problems that might not have been obvious during their tenure by actively listening to departing employees and asking open-ended inquiries.

Exit interview input that is actively used to encourage beneficial change demonstrates the organization’s dedication to ongoing development. Thus, using these strategies, organizations can create a work environment where staff members feel valued, involved, and well-supported. 

Eventually, this will help you retain top talent and make your organization a preferred workplace, fostering a culture of continuous improvement and sustained success.

  • Promote Work-Life Balance 

Support work-life balance by offering flexible options like remote work or flexible hours. Encourage employees to take time-offs to avoid burnout and improve their overall well-being. Demonstrate respect for their personal lives and understand the value of juggling family and work obligations. Not doing so can and will result in a high turnover rate!

Summing Up 

In summary, the employee retention rate stands as a critical gauge of an organization’s ability to sustain its workforce. This metric, reflective of workplace satisfaction and stability, is computed by dividing the number of dedicated employees by the initial total count. An optimal retention rate, ideally around 90%, indicates a flourishing environment. The advantages of high retention are manifold, spanning cost savings, heightened productivity, enhanced customer satisfaction, robust staff engagement, and enduring organizational success. Therefore, it’s essential to recognize that investing in retaining top talent isn’t merely a wise choice—it’s the key to unlocking enduring prosperity!

Boost your bottom line with Engagedly, the ultimate employee retention solution! Automating and assisting in performance management and other key HR tasks, we bring the power of AI and digitization to speed things up!

Frequently Asked Questions

Q1. How frequently should businesses calculate their staff retention rates? 

Organizations can check the employee retention rate regularly, like every quarter, six months, or year, depending on their needs and goals. While annual calculations may be useful in identifying long-term patterns, quarterly estimates offer more recent insights.

Q2. How does a lower retention rate affect the bottom line of the organization? 

A lower retention rate can negatively impact the bottom line of an organization by increasing recruitment and training costs, reducing productivity due to constant turnover, and potentially affecting customer satisfaction and employee morale.

Q3. What is an acceptable turnover rate?

Depending on the industry, the size of the organization, and other elements, there are different acceptable turnover rates. For many organizations, a turnover rate of roughly 10% is deemed acceptable.

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Most Effective Pulse Questions to Boost Employee Engagement

Employee engagement stands as a cornerstone of successful organizations, contributing to a positive workplace culture, heightened productivity, and increased profitability. Conversely, a lack of engagement can lead to dissatisfaction, demotivation, and disconnection among staff members, forming a detrimental loop. Companies that prioritize employee engagement often experience higher productivity and improved retention rates.

Pulse surveys emerge as a fantastic tool for delving into employees’ perceptions of company culture. By allowing anonymous responses, these surveys create a platform for candid opinions, offering valuable insights into experiences, concerns, recommendations, and sentiments within the workforce.

Consistently gathering employee data through pulse surveys helps identify patterns in engagement, contributing to the creation of an outstanding workplace. To strike a fair balance between employee needs and valuable business insights, it’s essential to carefully craft pulse survey questions that evaluate staff management and engagement effectively. In this exploration, we’ll closely examine the benefits of employee engagement and delve into the creation of insightful pulse survey questions for evaluating staff management.

Employee Engagement – What Is It?

Employee engagement encompasses both the mental and professional dedication employees have towards their work, teams, and workplace. At its core, a successful employee engagement strategy is built on effective communication and trust between employees and employers. This goes beyond mere involvement; it involves a deep emotional commitment, alignment with the company’s ideals and goals, and a genuine desire to contribute to the overall success of the organization.

When employees are engaged and motivated, your company experiences heightened productivity and achieves its objectives more efficiently. Moreover, engaged and empowered employees tend to exhibit greater loyalty, leading to reduced turnover and associated recruiting and training costs.

An engaged worker is not just present at work but also attentive, motivated, and goes above and beyond their role. They take pride in their work and are dedicated to advancing the organization’s objectives and core principles.

Why Is Employee Engagement Important?

Employee engagement affects clients, coworkers, supervisors, and other elements of a firm, from building a strong corporate culture to providing superior customer experiences. Let’s discuss the advantages of employee engagement.

  • Higher Productivity

It should come as no surprise that workers who enjoy their jobs put in greater effort, and their employers benefit. However, engaging employees involves more than just offering them great compensation and benefits; it also entails giving them a sense of purpose, a supportive culture, and advancement opportunities.

Employee engagement enhances employees’ overall productivity. Making employees understand how they contribute to the business strategy and objectives is key to ensuring employee engagement. Employees are likelier to put in extra effort when they know their work matters and that their employer values them.

  • Enhances Employee Retention

Employees are more inclined to stay with a company when they feel that their management is supportive. Retention management holds a crucial focus for many organizations because the departure of valuable employees often triggers a domino effect. Implementing effective employee engagement strategies can fortify retention efforts, ensuring that top-performing individuals not only stay but also remain content and loyal.

  • Increases Profitability

Companies boasting engaged workforces consistently outperform those with disengaged counterparts, reaping benefits such as heightened productivity, elevated customer service standards, and improved employee retention. The impact of engagement extends across various critical areas, including customer satisfaction, employee loyalty, productivity, safety, and absenteeism.

Beyond these immediate advantages, employee engagement becomes a catalyst for innovation and adaptability, crucial components for sustained long-term profitability. Employees who feel appreciated and satisfied contribute more productively. Notably, a substantial 21% increase in profitability can be attributed to a deliberate focus on enhancing employee engagement.

  • Increases Employee Initiative

One of the significant advantages of employee engagement for managers is the cultivation of a self-directed work style. Engaged employees naturally assume leadership roles, actively seeking ways to enhance both their work and personal performance. These self-driven individuals consistently deliver their best efforts without the need for external prompting, readily offering solutions to challenges and developing innovative methods. Their intrinsic motivation stems from a genuine passion for their roles and a drive to succeed.

This proactive employee initiative and empowerment allow managers to focus more on their executive responsibilities, diverting less time towards coaching or influencing staff members. Furthermore, these qualities play a pivotal role in encouraging succession planning and facilitating more effective performance evaluations.

Also Read:  7 Ways to Address Your Industry’s Skills Shortage Using Talent Management Software

Pulse Questions to Boost Employee Engagement in the Workplace

Asking the appropriate questions is important for maximizing the effectiveness of your pulse surveys. It can assist you in concentrating on the problems that require your attention.

We have compiled some sample pulse survey questions for you to use as inspiration. Some effective pulse questions to boost employee engagement are:

The first step in enhancing employee engagement is understanding the factors influencing it. Using the following pulse survey questions, you can establish a baseline for how your employees should feel about their present working conditions.

  1. Do you believe that the business values your effort and contributions?
  2. How likely will you tell your friends, family, or others about this business?
  3. Do you dislike anything about your job?
  4. How frequently do you feel stressed or burned out at work?
  5. Do you feel that your employment is essential and fulfilling?
  6. Does the organization offer sufficient job security?
  • Questions on Employee Happiness

Thriving teams and successful businesses are rooted in the satisfaction of their employees. Managers wield significant influence in uniting teams and fostering individual happiness and a sense of belonging. Given that individuals dedicate a third of their day to work, cultivating a joyful workplace significantly enhances employee happiness levels and contributes to overall mental well-being.

It’s equally crucial to identify any potential problem areas that might contribute to unfavorable perceptions among employees about the company. To assess the contentment of your employees, consider using the following questions:

  1. Are you satisfied with your current job profile?
  2. Do you believe you have prospects to advance and grow within the business?
  • Questions to Employee Involvement

It’s essential for you, as a manager, to find out what your team members need to feel more committed to their work. It makes them feel heard and valued, increasing employee engagement. The following questions can help you:

  1. Do you want to work on any particular projects?
  2. Do you want your manager to give you more or less instruction/feedback?
  3. Do you have any suggestions for improving our team culture?
  4. What would you improve about the team if you were in my position?
  • Questions on Work Priority

It is important to determine how your staff members define and prioritize their tasks and how they feel about their productivity. By inquiring about priorities, you demonstrate a sincere interest in each team member’s skill. When you invest time and resources in your staff, they respond by investing in the business.

  1. What are your current top priorities?
  2. What do you want to focus on more?
  3. What activities would you wish to spend fewer work hours on?
  4. How do you set your week’s schedule?
  5. Should the organization provide programs, resources, or tools to make you more productive?
  • Other Questions to Boost Employee Engagement 

Apart from the ones mentioned, other effective employee survey questions to boost engagement are:

  1. Do you think the business values inclusivity and diversity?
  2. How effectively do you believe the business addresses employee feedback?
  3. Do you feel that your employment offers you enough freedom?
  4. How frequently are you praised or recognized for your work?
  5. Is the business open about its aims and objectives?
  6. What do you think of the business’s commitment to work-life balance?
  7. How effectively do you believe the business supports its employees’ mental health and well-being?
  8. How often do you feel that your opinions and recommendations are considered?
  9. Is the company’s performance review procedure reasonable and efficient?
Also Read: Employee Turnover Rate By Industry

Summing Up

The insights derived from your employee pulse survey are valuable for creating engagement strategies. The initial indicator of your team’s well-being is its overall engagement score. Delving into essential metrics and sub-metric scores allows you to pinpoint areas of excellence and those that may need attention. Pulse surveys serve as a dynamic tool for monitoring patterns and changes in the data, enabling you to strategically direct your attention to key areas for improvement.

Capture the insights of your workforce using a robust employee performance management tool like Engagedly. Our platform prioritizes anonymity in surveys, fostering an environment where workers can comfortably provide open feedback. Whether you’re a small or large enterprise, we tailor our services to meet all your needs. Curious to learn more? Get in touch for a hands-on demonstration of how Engagedly can revolutionize your business culture!

Frequently Asked Questions

Q1. How often should I conduct a pulse survey? 

Pulse surveys must be conducted frequently, like once a week, once every month, or once every three months. However, you will decide the precise frequency because it will rely on your objectives, target audience, and the promptness of the required feedback.

Q2. How many questions must be included in a pulse survey? 

Pulse surveys normally have 5-15 questions, but you can add a couple more if you prefer multiple-choice responses over written ones since they are quicker to fill. In any event, you don’t want people to find your pulse surveys burdensome. Keep it brief, straightforward, and to the point to get genuine responses.

Q3. Is pulse survey effective?

The pulse survey effectively gathers insightful data and promotes beneficial changes within businesses. With pulse surveys, employees can give feedback more frequently, allowing employers to stay updated on the most recent issues and challenges and respond to that feedback more swiftly.

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Top 20 Essential Pulse Survey Questions You Should Ask in 2024

Employee engagement strategies are rapidly revolutionizing the modern workplace with comprehensive and cutting-edge approaches. An employee engagement survey is one of the most reliable ways to measure a company’s employee engagement. However, completing an engagement survey is a time-consuming and tedious activity. Here, a pulse survey is a quick means of corporate communication to get employee feedback.

The typical response rate for an employee engagement survey is just 30–40%, whereas the average response rate for a pulse survey is 85%. The entire feedback process is streamlined and enhanced through a pulse survey. You can get feedback on workplace morale, challenges, and relationships by conducting pulse surveys. We have compiled the top pulse survey questions for your perusal. Let’s explore pulse surveys’ meaning, benefits, and important questions to include.

What Are Pulse Surveys?

Pulse surveys are quick ways to receive feedback from your employees. They can highlight present issues or chances to improve your employees’ working conditions. Pulse surveys, commonly conducted monthly, quarterly, or weekly, are intended to be shorter, more targeted, and more frequent than traditional annual or biannual engagement surveys. Pulse surveys are a less expensive and more effective way to learn about the workplace.

Employee pulse surveys are suitable for large and small businesses, and their popularity is growing constantly due to their many advantages. They help improve company culture, provide honest feedback to management, and increase employee retention.

Top 20 Essential Pulse Survey Questions 

Employees can score or provide genuine feedback on a few targeted pulse check questions in pulse surveys. Here are some examples of the top pulse survey questions in 2024 you can use to gain insights into your workforce:

Questions About Employee Satisfaction

Employee discontentment poses risks such as increased turnover, diminished performance, and harm to the organization’s reputation. Factors contributing to this dissatisfaction include a lack of connection with coworkers, a surge in workload, and inadequate support from supervisors.

Understanding the satisfaction levels of your workforce is crucial. Content and loyal employees are more likely to stay with the company, becoming valuable brand ambassadors who aid in attracting and retaining talent. Consider incorporating the following pulse survey questions to gauge employee satisfaction:

  • How satisfied are you with your current job?
  • How would you rate your work-life balance?
  • How likely are you to recommend your company to a friend or peer seeking employment?

Questions on Inclusion and Diversity

Assessing Diversity, Equity, and Inclusion (DEI) is imperative in the ever-evolving and fast-paced workplace, as improvement hinges on a clear understanding of existing gaps. Achieving diversity, equity, and inclusion involves offering every employee equal opportunities and recognition, irrespective of their background or identity. Monitoring the progress of diversity and inclusion within an organization is effectively accomplished through pulse surveys. Given that sensitive topics such as diversity and inclusion can be challenging for employees to discuss openly, pulse surveys provide a valuable platform for employers to gauge sentiments regarding inclusion, justice, equity, respect, and diversity.

Key DEI-related questions for inclusion in pulse surveys are:

  • Are diverse viewpoints and innovative ideas valued within the organization?
  • Does the organization provide equal opportunities for learning and advancement to all employees based on merit?
  • Can you express concerns or ideas without fear of repercussions?

Questions on Communication

Utilizing an employee pulse survey is a valuable method to assess the effectiveness of your organization’s communication channels. This tool aids in identifying strengths and areas for improvement, ensuring that communication serves as a catalyst for swift goal achievement while minimizing misunderstandings. Evaluating employee satisfaction with internal communications is pivotal in maintaining a cohesive and informed workforce. Consider incorporating the following employee pulse survey questions related to company communication:

  • How effectively does the company communicate its goals, objectives, and strategic initiatives to its personnel?
  • Are the communication channels we utilize—such as emails, instant messages, and internal platforms—effective in promoting collaboration and knowledge-sharing?
  • Does the company cultivate a culture of two-way communication, where employees feel encouraged to share ideas, express opinions, and voice concerns?
  • Does the organization demonstrate respect and appreciation for its employees’ contributions and achievements?

Questions on Company Culture

Company culture forms the bedrock of your organization’s values, serving as a steadfast motivator for employee engagement during both prosperous and challenging times. Robust corporate cultures empower teams to surmount significant obstacles by fostering a deep connection to the central organizational mission and strong values.

The pursuit of establishing and perpetuating a positive workplace culture is a primary objective for every leader. However, cultivating a culture centered on appreciation and creativity is a nuanced endeavor. To gain a comprehensive perspective, leaders can pose pertinent questions about organizational culture. Key inquiries include:

  • On a scale of 1 to 10, how comfortable do you feel at work?
  • Do you believe that your workplace actively promotes collaboration and teamwork?
  • On a scale of 1 to 10, how closely do you perceive the alignment between the principles of your organization and your personal values?
  • Do you have access to the necessary resources and technology to successfully carry out your tasks?

Questions on Work-Life Balance 

Work-life balance is integral to promoting employee well-being, reducing stress levels, and enhancing overall productivity. Employees who perceive a harmonious balance between their professional and personal commitments are more likely to remain interested, motivated, and satisfied in their careers.

To identify areas where employees may face challenges in managing personal and professional responsibilities, consider asking the following questions related to work-life balance. This data can be instrumental in crafting strategies to foster improved work-life integration:

  • How frequently do you find yourself working after regular business hours?
  • Does your work schedule provide sufficient flexibility to meet your personal commitments and obligations?
  • In your opinion, how effectively does the company support the mental health and overall well-being of its employees?

Questions on Leadership 

Employees are sometimes required to step outside their comfort zones or exert extra effort, particularly in unforeseen circumstances. The success of leadership teams is significantly shaped by managers and leaders who actively support organizational change, foster employee participation, and ensure the provision of necessary resources for optimal performance.

To precisely assess the impact of their actions on their workforces, managers and leaders can leverage employee pulse surveys. These surveys serve as valuable tools for gathering feedback, enabling leaders to identify areas that may require adjustments. Consider incorporating the following questions in these surveys to gauge employee sentiment:

  • Does your manager empower you to determine the best way to accomplish tasks?
  • Are company leaders consistent in expressing gratitude for your contributions?
  • How effectively do you believe leadership welcomes and values employees’ opinions and ideas?

Summing Up 

Pulse surveys serve as a valuable tool for assessing team morale, gaining insights into ongoing projects, understanding the direction of your organization, and inspiring staff to excel in their roles. Crafting effective survey questions is paramount to acquiring accurate and meaningful data about various aspects of your workplace culture. Employing best survey practices, such as clarity, impartiality, and anonymous response options, ensures that you receive insightful feedback from respondents.

Leveraging a pulse survey platform to administer these thoughtfully crafted survey questions facilitates the swift gathering of employees’ feelings and sentiments. Engagedly, an employee performance management platform, streamlines the creation and analysis of pulse surveys. With features allowing for automated distribution to specific teams or departments at scheduled intervals, you can effortlessly collect relevant data and glean insightful employee statistics. This, in turn, opens avenues for organizational change and improvement. Schedule a DEMO with Engagedly today!

Frequently Asked Questions

Q1. What characteristics distinguish a quality pulse survey? 

A quality pulse survey typically possesses characteristics such as clear and concise questions, anonymity options, regular and timely distribution, alignment with organizational goals, and the ability to gather actionable insights swiftly. It should prioritize clarity, impartiality, and relevance to effectively measure and improve various aspects of workplace culture and employee engagement.

Q2. How is a pulse survey taken? 

A pulse survey can be distributed to the staff via email, a Google form, or a workforce management app for the quickest and most effective results. Avoid using the pen-and-paper approach, as this leaves room for lost records, inaccuracies, and unnecessarily long processing times.

Q3. What benefits does a pulse survey offer?

Pulse surveys enable you to concentrate on key employee metrics, including engagement, satisfaction, and retention. It aids businesses in locating issues and gaps so they may address them as soon as possible. Continuous learning about employee opinions and the resulting corrections is encouraged by pulse surveys.

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5 Common “Team Collaboration Issues” And How To Overcome Them?

Every organization needs effective team collaboration, yet frequent obstacles might thwart this process. Common team collaboration problems include issues with remote work, different work styles, and generational gaps. Learning to overcome these challenges is important for creating a productive work  climate. In this blog, we will discuss some common challenges in teamwork collaboration and the ways to overcome them.

1. Lack of Communication

Lack of communication is a serious problem facing teamwork. Research says that workplace success can be negatively impacted by poor communication. In 31% of the cases, it resulted in low employee morale.

When team members do not communicate clearly, information becomes fragmented, misunderstandings occur, and crucial updates may be overlooked. Expensive errors and project completion delays might be the direct consequences in this case.

One effect of poor communication is the duplication of effort, where team members unwittingly labor on the same duties. This results in wasted time and resources. In addition, a lack of communication frequently results in ambiguous expectations and goals. So, aligning team members’ efforts with the team’s objectives becomes challenging.

Poor communication may also lead to feelings of unappreciation among team members. This further lowers motivation and engagement. It may, thus, become difficult to establish a culture of confidence and mutual support among the team.


  • A simple solution to the lack of communication is to prioritize honest and open communication.
  • Routine team meetings and one-on-one check-ins facilitate information sharing.
  • The use of collaborative tools guarantees smooth project management.
  • It is also essential to promote active listening and offer a secure environment where team members can communicate their ideas and concerns.

Effective communication promotes a sense of belonging and respect. This will ultimately help improve productivity and the work environment.

Also Read:How to Improve Internal Communication in the Workplace

2. Remote Work Challenges

As remote and hybrid work arrangements have grown popular, remote collaboration issues have become more common. Admittedly, remote work provides flexibility and opportunity for geographically dispersed talent. However, it also poses particular challenges to efficient teamwork.

The absence of face-to-face interactions and updates may hinder interpersonal relationships and team bonding. Team members may not feel included if they are not physically close. Lack of emotional expression, delayed reactions, and misinterpretations of written communication can result from a remote work culture. These effects usually lead to reduced productivity.

Additionally, it isn’t easy to plan meetings and sustain real-time communication when juggling several time zones. Delays in decision-making and response times may result, which could hinder project development. A more dangerous implication of the lack of a physical workspace is that it might be difficult to distinguish between professional and personal obligations. It causes a major work-life imbalance, leading to burnout and decreased motivation.


  • Organize frequent virtual team meetings to discuss the project’s status and align the team’s efforts. 
  • Arrange online activities and gatherings to facilitate a sense of community and interpersonal bonds. These activities can include online games, virtual coffee breaks, and virtual team lunches.
  • Facilitate flexible work schedules and ensure team members set aside time for relaxation and leisure. This helps team members find a work-life balance.
  • Make specific platforms or channels for team members to engage informally. This makes informal discussions, group celebrations, and sharing of particular interests possible. These methods promote a sense of community in the workplace.

3. Diverse Work Styles 

Diverse work styles help bring various perspectives and skills to the table. However, if they are not managed well, they can lead to team collaboration issues.

Diverse work styles can create problems, particularly when conflicting methodologies and approaches arise. While some team members might favor rigorous, controlled methods, others might be more adaptable. When working on joint tasks or projects, these variances may cause misunderstandings and frustration. Additionally, different work styles lead to different priorities and time management preferences.


  • Define the team’s goals and specify the deadlines, deliverables, and expectations for communication.
  • Utilize collaborative technologies to organize project data and monitor progress.
  • Assigning tasks according to individual skills is always a good idea.
  • When working together on certain projects, have team members adjust their approaches to establish common ground that respects individual preferences.
  • Encourage a climate of tolerance and respect for different working styles. This will encourage a setting where team members appreciate one another’s contributions and share constructive feedback.
  • Conducting team-building activities is also a valuable approach here. This approach helps form a cohesive, creative, and high-performing team.

Collaboration is thus strengthened by embracing the diversity of work styles within the team and playing to each member’s unique strengths.

4. Tribal Mentality 

Tribal mentality occurs when team members focus excessively on their departments or subgroups and fail to work collaboratively with other teams. Consequently, people might fail to put the needs and objectives of the company before their tribe. Thus, this is also what makes collaboration difficult.

Information silos, where teams hoard information and fail to share it with others, are one effect of a tribal attitude. This might result in repeated work, missed opportunities, and inefficiency within the organization.

A tribal mindset can also foster a “us versus them” mentality. Conflicts, internal rivalry, and a breakdown in team trust and communication result from this. Teams lose out on unique viewpoints and potentially game-changing innovations when they don’t cooperate and exchange ideas.


  • Emphasizing the importance of collaborative efforts toward a shared objective and aligning individual and team goals with the organization’s mission can effectively address this concern.
  • Encouraging collaboration through rewards is an excellent strategy for cultivating a cooperative culture that promotes teamwork. 
  • Establish an environment where team members feel empowered to voice their opinions without fear of criticism or reprisal.

5. Generational Gap 

Generational gaps resulting from age differences can make it difficult for a team to work at their full potential. Employees from different generations are bound to collaborate on some projects. During this collaboration, they may encounter issues related to differing work methods, communication preferences, experience levels, and values. These differences could make collaboration challenging.

Younger workers may seek flexibility, work-life balance, and a more dynamic workplace, whereas senior workers may favor stability and traditional work procedures. Conflicts over work priorities and methods might result from these disparities, which makes teamwork difficult. Furthermore, generational disparities may lead to stereotypes or biases among team members, which could affect trust between coworkers. 


  • To address this issue, employees from different generations can be paired up to bridge the generational gap.
  • Accept flexible work schedules and communication channels to satisfy the preferences of different generations.
  • Make it a point to highlight that the team’s common goals and beliefs transcend age differences.
  • Establish a diverse and inclusive workplace that acknowledges each generation’s skills and contributions.
  • Leverage the wealth of diverse experiences among team members for increased creativity, innovation, and overall success. 
  • Proactively implement conflict resolution strategies to address any tensions or disagreements that may arise.
Also Read: 5 Tips for Leading Multigenerational Teams to Success

Summing Up 

In conclusion, while effective team collaboration is a valuable asset, several challenges may hinder its success, such as a lack of communication, generational differences, and diverse work styles. The key to overcoming these challenges lies in emphasizing open communication, utilizing collaboration technology, encouraging flexibility, supporting tolerance, and embracing diversity. By implementing these techniques, teams can enhance their cohesiveness, foster innovation, and improve work performance, ultimately boosting overall output and enhancing company culture. 

Frequently Asked Questions

Q1. How can team collaboration tools improve communication within a remote team?

Team collaboration tools provide a centralized platform for remote teams to communicate effectively. They offer features such as instant messaging, video conferencing, and shared documents, enabling seamless communication and ensuring that team members stay connected regardless of their physical locations.

Q2. How does fostering a collaborative culture impact overall team performance?

Fostering a collaborative culture enhances overall team performance by promoting open communication, knowledge sharing, and innovation. When team members work together cohesively, they can leverage diverse skills and experiences, leading to improved problem-solving, increased productivity, and ultimately the achievement of collective goals.

Q3. How do you facilitate teamwork?

You can facilitate teamwork by acting as a good leader. Highlighting the accomplishments of successful teams can encourage other teams to work more efficiently. Include teamwork and collaboration in evaluations of an employee’s performance. Reinforce employees who consistently help their teams succeed by rewarding them.

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How To Promote Mental Health Support in the Workplace

There’s no denying the fact that the workplace plays a key role in an employee’s health and welfare. Apart from the monetary benefits, a job contributes to the purpose of our life and social well-being. It offers a sense of identity, boosts self-esteem, and offers a platform for social interactions. However, a toxic work environment can have the opposite impact. It can take a heavy toll on our mental and physical health.

A report by WHO reveals that nearly 12 billion working days are lost yearly to depression and anxiety. What’s more disturbing is that in some countries, nearly 48% of the working population suffers from mental health issues.

It is not just the employee’s mental health that gets affected due to a negative work environment. Poor mental health can significantly affect an employee’s performance and reduce a company’s overall productivity. A recent study suggests that mental health problems cost the economy $1 trillion annually due to increased absenteeism, high turnover, and poor productivity.

Factors Contributing to Mental Health Issues in the Workplace

Some of the key workplace factors that can result in poor mental health include:

  • Relationship problems with superiors or colleagues
  • Performance pressure, such as extreme deadlines or unachievable targets
  • Poor job prospects or undefined career advancement path
  • Long, inflexible working hours with an ever-increasing workload due to manpower shortage
  • A toxic work environment that fosters harassment or discrimination
  • Limited or no communication between management and employees (like in the case of mushroom management)
  • Unsafe practices at the workplace
  • Too many unpleasant or repetitive tasks
  • No sense of teamwork
  • Lack of diversity and inclusivity in the workplace

Additionally, the post-pandemic challenges have only exacerbated the situation by introducing a major shift in employees’ working habits. New stressors of working remotely, such as no clear distinction between the office space and home and increased screen time, have also become key precursors to mental illness.

Also Read:Tips on How To Manage Your Remote Workforce

Impact of Negative Mental Health in the Workplace

Diminishing mental health can adversely affect employee productivity, creativity, and social engagement. Some of the effects of negative mental health in the workplace are as under:

  • Reduced productivity
  • High turnover rate
  • Absenteeism
  • Decreased teamwork
  • Surging health insurance claims

Organizations must prioritize and support mental health in the workplace to ensure workers flourish and reach their full potential.

Also Read:How To Monitor Mental Health At Your Workplace?

8 Tips on How to Promote Mental Health in the Workplace

1. Implement Employee Assistance Programs (EAPs)

Employee assistance programs (EAPs) aim at equipping employees with the services and resources they require for mental well-being. The employee wellness program can help with emotional and substance use issues, interpersonal conflicts, legal problems, and financial difficulties. In addition, EAPs may help train managers and supervisors in dealing with employees with mental health issues.

EAPs are company-sponsored services and are usually delivered free to employees. Furthermore, these services may be delivered in person, by telephone, or through information technology media.

Also Read:Employee Happiness: 12 Ways To Keep Employees Happy

2. Promote an Open-Door Policy.

An open-door policy provides a platform for employees to discuss their mental health issues freely. This approach fosters an environment where employees feel comfortable sharing their concerns with employers without fear of judgment. If an employee hesitates to open up, managers can reassure them that support is available whenever they are ready to talk.

Also Read:Communication Skills for Introverts for Workplace Success

3. Encourage Healthy Habits.

An employee should be encouraged to adopt habits to promote mental health. This can include:

4. Encouraging employees to take intermittent breaks

Apart from scheduled lunch breaks, employees should be encouraged to move around and get away from their desks/screens for a few minutes. An ideal break of approximately 20-30 minutes discourages prolonged hours of sitting and staring at screens.

Employees should take a quick walk around the office, dedicate a few minutes to gentle stretching, or step out for tea/coffee and fresh air. These small changes in the working style can ultimately increase blood flow, improve mental health, and make employees more productive.

5. Making healthy eating the easy choice

The canteen or common sitting area in the workplace should have healthy eating options like fruit, nuts, and sugar-free energy bars as snacks. Develop a menu that promotes healthy eating habits, offering a variety of nutritious choices to accommodate diverse dietary needs.

6. Encourage employees to involve in physical activity

Encourage employees to involve in physical activity, promoting overall well-being. It may not be practical for all organizations to have a fitness center or gym on the office premises; however, companies can offer discounted memberships to local gyms as part of employee benefits.

7. Provide Opportunities to Learn About Healthy Lifestyles

Conducting health-centered workshops or mental health programs is a great way to offer opportunities to become aware of a healthy lifestyle and its benefits. Mental health training allows employees to learn from a registered health expert. Employees can gain the motivation to adapt to a healthy lifestyle through these seminars and workshops and eventually take the steps needed to implement their new knowledge.

8. Rethink Health Insurance Policy Coverage

Organizations can enhance their health insurance policies by incorporating coverage for mental health issues, including depression, anxiety, behavioral concerns, substance use disorders, and more. To ensure comprehensive care, companies can expand treatment teams to include clinical psychologists, social workers, occupational therapists, and other health professionals.

Employees feel valued, respected, and appreciated when organizations show that they are genuinely concerned about employees’ health and well-being.

Also Read:Dealing With Mental Health In The Workplace

Benefits of Promoting Workplace Mental Health

  • Increased Productivity

Promoting mental well-being at work not only aids employees in finding effective treatments for anxiety or depression but also results in a myriad of positive outcomes. Employees often report enhanced mood, more fulfilling relationships, reduced stress, and heightened focus, motivation, and energy to tackle crucial tasks, ultimately contributing to increased productivity.

Also Read:5 Tips to Boost Your Small Business’ Productivity
  • Enhanced Employee Engagement and Retention

As evident from a comprehensive survey encompassing the insights of 1,200+ employees and 500+ HR leaders, prioritizing mental health resources yields significant benefits:

  • Increased Employee Loyalty: A substantial 73% of employees and a remarkable 81% of managers conveyed that they are less inclined to consider leaving an organization that provides robust mental health resources. This underscores the critical role mental health support plays in fostering employee loyalty and reducing turnover.
  • Preference for Mental Health Benefits: The survey further revealed that 73% of non-managerial employees and 76% of managers prioritize mental health benefits over other employer-sponsored perks. This highlights the growing recognition of the importance of mental well-being in the workplace and its impact on overall job satisfaction and engagement.
  • Reduced Absenteeism

According to an employee health survey by Mercer, it was revealed that 42% of employees with extensive access to mental health benefits are likelier to stay with the company, compared to 27% of those without access. Similarly, people whose employers provide health and well-being benefits are more loyal, involved, and engaged.

  • Reduction in Employee Healthcare Costs

The provision of comprehensive healthcare benefits by employers plays a pivotal role in reducing overall employee healthcare costs. When organizations prioritize employee well-being by offering robust healthcare benefits, it results in preventive measures, timely medical interventions, and increased accessibility to healthcare services. By promoting regular health check-ups, vaccinations, and wellness programs, employees can proactively address potential health issues before they escalate, ultimately mitigating the need for expensive medical treatments. 

Summing Up 

Mental health stands as a cornerstone of overall employee well-being. By proactively addressing mental health concerns, employers can cultivate a workforce that is healthier, happier, and more productive. Demonstrating a commitment to the physical and mental well-being of employees not only enhances job satisfaction but also fosters a sense of loyalty and dedication to the organization. The implementation of these measures contributes to a workplace culture that values and supports the holistic health of its workforce, creating a positive and resilient environment.

Engagedly is a robust HRMS platform that helps organizations nurture a work environment characterized by high performance, high employee retention rates, and greater job satisfaction. The cloud-based platform streamlines all HR-related tasks while gauging employee productivity and identifying areas of improvement.

Frequently Asked Questions

Q1. Why is mental health important in the workplace? Q: How can employers support mental health among employees?

A: Mental health significantly impacts employee well-being, job satisfaction, and overall productivity. Prioritizing mental health in the workplace creates a positive environment, fostering better employee engagement and organizational success.

Q2. How can employers support mental health among employees? 

A: Employers can provide mental health resources, such as Employee Assistance Programs (EAPs), offer flexible work arrangements, promote work-life balance, and cultivate a stigma-free culture that encourages open communication about mental health challenges.

Q3. What initiatives can organizations take to address mental health stigma?

A: Organizations can implement awareness campaigns, conduct mental health training for managers, create supportive policies, and encourage open conversations about mental health. These initiatives contribute to reducing stigma and promoting a workplace where employees feel comfortable seeking help when needed.

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The Necessity of Crisis Management Training for Today’s and Future Leaders

Crisis management is a shared responsibility that extends from the boardroom to the field. A better understanding of crises can help an organization’s members prepare for any eventuality. Learning about crisis management training can help you understand its significance and determine whether you want to take such a course. This article discusses the definition of crisis management training, why it is important, what the best leaders do in times of crisis, how to adapt and lead in a crisis, and some frequently asked questions related to this field.

What Precisely is Crisis Management Training?

Crisis management training is preparing professionals to assist organizations during a crisis. The training can include a discussion of various scenarios, such as natural disasters and financial recessions, that may have a significant impact on the health of an organization. Crisis management training can include specific instructions on how to handle specific situations.

What is the Significance of Crisis Management Training?

Crisis management training is important because professionals’ ability to effectively handle business-related crises can have a significant impact on long-term organizational success. The overall goal of this training is for an organization to provide tools, knowledge, and practical skills to employees who are not experts in crisis management so that they can effectively manage crises if they occur. There are various approaches to crisis management training, which vary depending on organizational needs, company culture, and available resources.

Also read: How to Prepare for the Future of the Remote Workforce in 2023

7 Things Best Leaders Should Do in Times of Crisis

Because of the vast amount of change and the prevailing uncertainty, a static system will not work for leaders in the current state of affairs. Instead, leadership in crisis management requires a methodical approach that is agile, current, and accurate. They cannot rely on their previous leadership abilities to navigate these unprecedented times; they require a new compass. This results in the need of highly trained coaches who specialize in crisis and recovery leadership.

When there is a lot of uncertainty and ambiguity, people look to their leaders for answers. Here are seven strategies that effective leaders employ in these situations:

1. Provide a Specific Direction

Even when visibility is low during a crisis, leaders owe their people a clear sense of direction. Their focus can be on the short term, which, when combined with regular updates, allows them to respond to constant and rapid change.

2. Concentrate on People

Leaders must consider the human factor more than they have in the past. They must lead people as individuals. Leaders must offer proactive support, encouragement, and engagement to their employees because they are worried and uncertain.

3. Discover a Coach

Leaders must rediscover their humanity and bring it to the workplace — for many, this is the first time. They must discover in themselves the “soft areas” that allow them to connect with their team members beyond the crisis. This magnitude of change is nearly impossible to achieve without assistance or direction, which is where coaching can help.

4. Be Open and Honest

Leaders can inspire trust in times of crisis by providing transparent and frequent information about what they know and don’t know. Employees will develop the trust that is currently lacking in the world if the right information is provided at the right time.

In such times, leaders can also inspire hope, but it must be open-ended and without a deadline. No one knew in the beginning how long the pandemic will last, so offering a timeline (“it will be over by the summer”) would have been a mistake. If that timeline is incorrect, it could harm morale and psychological resilience.

5. Foster self-leadership

Leaders must set an example by pushing themselves beyond their concerns and uncertainties. Leading others in a crisis is difficult and almost unethical without self-leadership.

Self-leadership in turbulent waters is a process that begins with leaders deciding to stand up for their principles or values. They go beyond their limitations and difficulties to convey those principles and values, and they chart a clear course and vision for themselves. Only then can they provide that direction to those they lead.

6. Concern for Their Colleagues

Leaders must assist their team members in overcoming their fears so that they can return to being successful employees. They must legitimize people’s concerns rather than dismiss them. Great leaders such as Winston Churchill, Mahatma Gandhi, and Nelson Mandela are examples of this leadership trait.

7. Develop Your Leadership Skills

True leadership in crisis guides others from where they are to where they know they can go. Employees grow and develop with the right leaders, reaching new heights of achievement. Not everyone who is promoted to management is a true leader. Real leaders constantly learn and grow, and they recognize the greatness in themselves and others.

Going through a crisis is a rite of passage for any aspiring leader. After all, being a good manager is easy when everything is going well, but your ability as a leader is truly tested when there is a true crisis.

Also Read: 4 Stages of a Performance Management CycleThe Essential Guide To Employee Productivity In A Hybrid Setup

While leadership in crisis management is high on a manager’s priority list, it is also one of the most difficult areas to navigate. As a result, it’s not surprising that a company’s crisis preparation can range from $60,000 to $500,000. (depending on the industry and location). Unprepared companies in a crisis can spend millions of dollars on mitigation while losing hundreds of millions in reputation and shareholder value.

The real problem with crisis management is that it is so unpredictable. You never know when or how a crisis will occur. Think about the Covid-19 pandemic. We would have laughed if someone had told us in 2019 that the world would be in a two-year lockdown with a massive shift to remote work.

Meanwhile, according to a Spiceworks survey, while 95% of organizations have a crisis recovery plan in place, 23% never test the effectiveness of that plan. And, among those who do not test their plans, 61% blame a lack of time, while 53% blame insufficient resources.

As a result, it’s safe to say that most leaders are not only mentally unprepared to cope with a crisis, but they also don’t know how to manage their workforce in a high-risk situation.

How to Be an Effective Crisis Manager

A leader is expected to play various roles depending on the stage of a crisis. For example, in the early stages of a crisis, when its nature is ambiguous, you will be expected to be a problem solver and propose various solutions. Later on, when the facts and figures become clearer, you will be expected to shift gears and make difficult decisions.

The elephant in the room is how to be a better leader all through the leadership in the crisis management process. That is, how can you be a leader who efficiently assists your team in addressing a crisis without them eventually despising you? To put everything in perspective, here are a few pointers on how to be a good crisis leader:

1. Recognize the issue

Leaders may refuse to acknowledge that they are in a crisis, refuse to inform their people about the reality of the situation, make poor decisions, and thus become ineffective crisis leaders. Don’t use your usual strategy of sweeping the problem under the rug. Nobody likes being kept in the dark, and your employees are no exception.

Respect your employees and communicate the situation as it is transparently. However, you should knowbe aware that transparency does not imply negativity. Even if you have bad news to give, don’t get too caught up in it. Inspire your team to consider the big picture rather than what will happen in the short term. Discuss the next steps with your team, the risks involved with the action plan (if any), and what can be done right away to combat the issue.

2. Remove the red tape and minimize friction points

During a crisis, there is no time or space for lengthy deliberations. Limiting the number of friction points should be one of a leader’s top priorities during a crisis. A friction point can be anything that slows down decision-making, from an unnecessary hierarchy in the approval to a lack of emergency funds.

Besides encouraging self-leadership, leadership in crisis management can decrease bureaucracy by appointing a small group of team leaders to speed up decision-making. As a leader, you don’t have the luxury of second-guessing yourself, so for effectively managing a crisis, it all boils down to:

  • Making a no-nonsense priority list- You don’t want your employees squandering their time and effort on the wrong activities. Record your priorities early in the crisis, get your whole team on the same page, and leave some wiggle room for future changes to the plan.
  • Allow your front-line decision-makers complete autonomy- While there will almost certainly be mistakes made, this is an unavoidable part of the process.
  • Prioritize the decisions with the least impact first- To be honest, making the wrong decision, especially under duress, is all too common. That’s why it’s a good idea, to begin with, the decisions that won’t have a big impact and then move on to the ones that will. This ensures that your employees understand what is at peril while also having trust in themselves.

3. Don’t lose sight of your empathy along the way

Your employees may require you now more than ever. Taking care of your people is one of the most crucial things you can do during a crisis.

Not only does leadership in crisis management necessitate empathy for those affected, but it also necessitates the ability to pin down the source of problems by asking the right questions to the right person at the right time. Empathy is the equivalent of saying to your employees, “I care about your happiness and well-being,” but making sure they don’t interpret it as a sign of weakness on your part.

Employees are more committed to their employers when they believe they are more than just a cog in the machine. Empathy allows you to respond to your team’s needs with openness rather than distrust. It’s all about finding a happy medium between compassion and the real world.

The true challenge, however, is to be empathetic while still ensuring that team goals are met. Here are a few pointers to help you balance your empathetic and managerial sides:

  • Create a strong recognition culture- Purposeful recognition, no matter how small, can have a huge impact on the morale of your employees. Even the simple act of saying a sincere “thank you” can give your employees the boost they need, especially during times of crisis. 
  • Hold informal check-ins once a week- Every week, set aside at least five minutes for one-on-one time with your employees. Make these meetings more unique by inviting employees to share their highs and lows from the previous week. Make certain that these conversations cover both the personal and professional elements of your employees’ lives so that you have a complete view of their mental health.
  •  Make sure you have a mental health plan in place to assist employees who may need assistance. 
  • Begin advocating for attainable goals and productivity standards- Dealing with a crisis not only jeopardizes your well-being but also that of your employees. In such circumstances, it is common to experience burnout, stress, and anxiety. It is your responsibility as a leader to foster a positive and uplifting environment in which employees believe they do not need to burn out to accomplish something. You can begin by using the SMART goals framework to help your team members understand what goals are achievable.

4. Develop a strong and adaptable communication strategy

A full-fledged crisis response will necessitate significant involvement and assistance from multiple internal organizational teams. As a result, whatever plan you ultimately implement will almost certainly be thorough, multilayered, and integrated throughout the organization.

However, for such a thorough plan to be successful, your internal teams must be conscious of what, when, and how their respective parts are expected to be carried out. Only if you have a solid communication plan in place to cope with such high-risk situations will you be able to do so.

This is where having an adaptive communication toolbox can assist leaders in cutting through the noise and assisting the team in collaborating effectively throughout all stages of the crisis. It also helps to have prior communication training for you and your team, in addition to having a clear communication strategy. While this may seem obvious, anyone who has been through an organizational crisis understands how different communication in a crisis is from communication during a project launch.

Also Read:  The Essential Guide To Employee Productivity In A Hybrid Setup

Frequently Asked Questions

Q1. What is the need for Crisis Management?

The need for crisis management in an organization arises from the imperative to effectively respond to unexpected disruptions and challenges. It provides a structured approach to handle crises, protect stakeholders, maintain business continuity, and safeguard the organization’s reputation. Crisis management helps mitigate the impact of unforeseen events, ensuring a coordinated and strategic response to navigate through uncertainties and recover swiftly.

Q2. What is the difference between crisis management and crisis leadership?

Crisis management encompasses the entire process of preparing for, responding to, and recovering from a crisis. It involves strategic planning and coordination. On the other hand, crisis leadership specifically focuses on the actions and decisions of leaders during a crisis, playing a crucial role within the broader scope of crisis management.

Q3. What are the most critical crisis-management abilities?

The most critical crisis-management abilities include effective communication, quick decision-making, strategic planning, adaptability, and the ability to coordinate and lead teams under pressure. These skills are essential for successfully navigating and mitigating the impact of unexpected challenges and disruptions.

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