Engagedly Inc. Announces Investment Led By Aquiline Credit Opportunities

Funding will enable Engagedly to scale its people & strategy management platform and accelerate global growth

St. Louis and NEW YORK, Feb. 23, 2022 – Engagedly Inc. (“Engagedly”), a global SaaS based provider of performance management, employee development and engagement solutions, today announced an investment from Aquiline Credit Opportunities. The funding will enable Engagedly, an Inc 5000 company, to expand its product offerings and fuel growth globally. Financial details were not disclosed.

The pandemic accelerated a shift by organizations globally to digitize their performance management process which has led to an increase in demand for performance management solutions. Engagedly, with its future-forward solution, has helped over 400 mid-market enterprise organizations digitize their remote workforce with progressive performance management while providing their employees with agile learning to drive higher employee engagement. Over the years, the company has successfully leveraged its award-winning engagement, recognition and employee rewards platforms across multiple industry verticals. Organizations that use Engagedly have also realized substantial improvements in retention and better alignment between their business strategies and organizational objectives. 

Brands across a range of industries, from leaders in health clubs and resorts such as Lifetime Fitness, global automotive manufactures like Yamaha, and business management technology platforms such as Coupa, all use Engagedly’s platform to maximize their talent management processes and performance. Engagedly recently won a record six Brandon Hall awards including winning Gold in Best Performance Management Solution for second year in a row.

Sri Chellappa, President of Engagedly said, “In the new world of work, the organizations that will succeed in the future are the ones that connect their people processes with business strategies that give their people a sense of purpose, alignment and growth. Engagedly is excited to partner with Aquiline to expand on our E3 solution framework of Engage, Enable and Execute to build better workplaces.”

Timothy Gravely of Aquiline Credit Opportunities said, “Sri and his team have built a compelling business that is highly scalable and we look forward to working with them to achieve continued success over the coming years.” 

Engagedly was advised by TI Partners, a leading full service financial advisory firm focused in the technology, media and telecommunications sectors.


About Engagedly

Engagedly Inc., founded in 2015, is a fast-paced growth provider and an award-winning talent management solution provider. Built upon best practices and decades of research, Engagedly’s People + Strategy platform is evolving performance management, development and engagement to drive successful organizational outcomes across the globe. Engagedly’s E3 unified platform combines the power of business strategy execution, talent enablement, and employee engagement into one easy-to-use software solution.

To learn more about Engagedly, visit: https://engagedly.com/


About Aquiline Credit Opportunities

Aquiline Credit Opportunities (ACO) is a dedicated structured capital solutions and secondary market debt strategy of Aquiline Capital Partners (Aquiline). Aquiline is a private investment firm based in New York and London with $7.4 billion in assets under management, investing in companies across financial services and technology, business services, and healthcare industries.

Performance Reviews

Engagedly’s Cofounder, Srikant Chellappa Selected as 2022 St. Louis Titan 100

St. Louis, MO, Feb 15, 2022: Srikant Chellappa, the president and cofounder of Engagedly Inc, an Inc. 5000 company has been selected as a 2022 Titan 100, one of St. Louis’ Top CEOs & C-Level Executives. It is presented by Wipfli LLP.  

Engagedly is a SaaS based award-winning performance management, employee development and engagement solution. It helps organizations create effective, engaged workforces by digitizing performance management and improving employee engagement. Engagedly offers an easy-to-use, integrated, and comprehensive set of features to ensure employee performance and development is effective and easy, enabling teams to stay engaged and productive.

“It’s humbling to be recognized in this city that I have now lived and loved for half my life. I look forward to working with the other Titan 100 leaders to make a societal difference and move this city forward.” added Sri Chellappa

This year, over 200 applicants were gunning for the top honor of being one of St. Louis’s 100 Titans. Collectively, the 2022 Titan 100 and their companies employ over 38,000 individuals and generate over $15.7 billion dollars in annual revenues, an impressive set of statistics. 

You can view the complete list of 2022 Titan 100 here.


About Engagedly

Engagedly is a fast-paced growth provider and an award-winning talent management solution provider. Built upon best practices and decades of research, Engagedly’s People + Strategy platform is evolving performance management, development and engagement to drive successful organizational outcomes across the globe. Engagedly’s E3 unified platform combines the power of business strategy execution, talent enablement, and employee engagement with one easy-to-use software solution. To learn more about Engagedly, visit: https://engagedly.com/


About Titan 100

The Titan 100 embodies the true diversity of St. Louis’s business landscape, recognizing a premier group of 100 CEOs and C-level executives. These leaders are Titans of the industry who demonstrate exceptional leadership, vision, passion, and influence in their field. They represent technology, manufacturing, education, healthcare, construction/real estate, staffing, professional services, hospitality, transportation, and non-profit organizations, among others. 

Employee Career Development

13 Ways to Use HR Data to Improve Decision-Making

What is one way you can use HR data analytics to improve decision-making?

To help you improve decision-making with HR analytics, we asked HR professionals and business owners this question for their best insights. From customized recruitment strategies to listening to employees, there are several ways your company can improve its decision-making and leverage valuable HR data.

Here are 13 ways to use HR data to improve decision-making:

  • Customized Recruitment Strategies
  • Connect With the Right Candidates
  • Compensation and Benefits
  • Streamline Payroll
  • Improve Candidate Experience
  • A/B Testing
  • Measure and Improve Employee Engagement
  • Diversify Hiring in a Meaningful Way
  • Exit Interviews and Turnover Data 
  • Be Proactive Rather Than Reactive
  • Improve Attrition and Retention
  • Identify Antecedents to Concerns
  • Listening to the Voices of Employees

Also read: How important is feedback in today’s world

Customized Recruitment Strategies

As clients’ hiring needs continue to evolve, we also evolve right along with them. By using data analytics, we have been able to develop and continuously improve our unique recruiting approach to fit each client’s needs and expectations. In HR and recruiting, you have to think outside the box. For clients with unique hiring scenarios, the ability to use data analytics tools to provide custom-tailored solutions is critical.

Jon Schneider, Recruiterie

Connect With the Right Candidates

Our recruiting team uses data analytics to recommend the top candidates. Our recommendations are accompanied by detailed notes on candidate interactions, interview highlights, and explanations for our decision. We also highlight further areas of exploration for our client’s internal interview process. 

All this information is stored, maintained, and analyzed in our candidate relationship management platform (CRM) and cutting-edge candidate assessment tools. Using our CRM and other analytics tools, we are better able to connect with candidates that are culturally aligned with our clients based on our collaborative recruiting strategy.

Ryan Nouis, TruPath

Also read: These Features Can Make A Big Difference In A Goal Setting Software

Compensation and Benefits

In every stage of the employee experience, HR analytics can offer insights into business decisions. Data can present answers to critical questions your business may be facing. For example, you can use HR analytics to answer questions regarding pay equity by gender and ethnicity, whether you have your overtime expenses under control and what benefits are most popular or in-demand among your workforce.

Saskia Ketz, Mojomox

Streamline Payroll

With HR data analytics, one can gain a better view of the overall financial reality of the company. Oftentimes, payroll management can be a tricky thing to balance against the costs incurred through labor and/or production. Using the correct metrics, one can track financial information across departments or positions and make informed decisions on policy changes that result in greater return on investments on labor costs.

Kate Lipman, embrace Scar Therapy

Improve Candidate Experience

Data is a critical tool to provide insight into your interview experience. Whether you’re identifying significant drop-offs at different interview stages or gaining insight into whether bias has crept into a certain stage in the process, data is incredibly useful in crafting a world-class interview experience. So, be sure to structure your interviews and keep your data clean to get the most meaningful results.

Jim Leahy, DailyPay

A/B Testing

Often, there are competing ideas of what will improve performance, whether it’s a recruitment campaign to attract top talent or if a new onboarding program leads to longer retention. A/B Testing pits decisions against each other, often doing something versus business as usual, and is a way of validating a hunch or decision prior to a costly, enterprise-wide rollout. Backed by HR analytics, A/B testing can serve as a pillar of continuous improvement as opposed to the mindset of “if it’s not broken, then don’t fix it.”

Brett Wells, Perceptyx

Measure and Improve Employee Engagement

Our platform is data driven and provides valuable insights into the three major components of employee engagement; relationships, recognition, and company culture. By using the data gleaned from our platform, HR professionals can then make informed decisions on retention, team building, and the culture of appreciation, among other things. “You can’t improve what you don’t measure.” So whether you have a hybrid, remote, or on-site work environment, data from platforms like ours can make a huge difference in the HR decision-making process.

Ed Stevens, Preciate

Also read: Do These 8 Things To Improve Employee Engagement

Diversify Hiring in a Meaningful Way

While many companies have diversity goals, most have not established clear methods to track the metrics tied to these goals. Data can help to hire teams determine whether they’re taking the right steps to diversify their talent pools, or if they need to switch up their tools and processes to improve. To increase diversity in your talent pool, for instance, you first need to understand the makeup of inbound applicants for your open roles. If you see that you are under-indexing on resumes from female candidates for an engineering role, you can make adjustments to your sourcing strategy in order to bring more women into your pipeline. Using data to balance out your inbound and outbound recruiting strategies to optimize for diversity is key.

Andres Blank, Fetcher

Exit Interviews and Turnover Data 

It’s said that employees don’t leave companies, they leave bad managers. You can use data from exit interviews and from turnover to look for problems that may exist at a departmental or local level.

You can examine the turnover data to see if there are specific locations or departments that have higher turnover than the rest of the company. This data can indicate which areas may have a problem that is causing that higher turnover.

Exit interview data can help you to discover exactly what that problem is and whether there’s a supervisor or manager that is in need of additional training and coaching.

Dave Rietsema, Matchr

Also read: 5 Best Tips To Reduce Employee Turnover 

Be Proactive Rather Than Reactive

One way to use HR data analytics to improve your decision-making is by forming a proactive, rather than reactive, approach. Often, we as people leaders can be too slow to intervene. For instance, we may not know that an employee is unsatisfied until they have already started looking for work elsewhere. Using data analytics, however, we can identify trends in employee behaviors, output, and satisfaction in order to take early interventions that allow us to remedy these types of issues before they become damaging.

Joe Coletta, 180 Engineering

Improve Attrition and Retention

We have a section on our website dedicated to trends and insights. As a healthcare recruiting firm, we always rely on data throughout our decision-making process. This is how we can connect and work with top healthcare employers and candidates. We use insights on industry trends to help our clients find the right talent at the right time and our candidates find the job of their dreams. By using the data to find the right match, we can significantly reduce retention issues that often arise.

Roman Olshansky, On Time Talent Solutions

Identify Antecedents to Concerns

We’ve all heard the saying “numbers do not lie” data reinforces this adage. Data improves decisions by removing biases and assumptions and leads to fair decision making. In addition, data can provide accuracy, as well real-time finger on pulse interpretation of current temperatures of an organization. It can prove answers to organizational problems and identify antecedents to concerns.

Nona Bishop, Brooklyn Laboratory Charter School

Also read: What is a performance management system?

Listen to the Voices of Employees

I believe the best way to improve decision-making using HR data analytics is to find the many voices of a company’s employee population and base decisions around those voices. Gathering employee feedback through tools such as employee engagement surveys, new hire surveys, exit surveys, etc. can be a great jumping off point to change processes, policies, and culture. These tools provide results from both ends of the spectrum: content employees with little feedback, and employees who feel there could be a lot of change. It’s important to hear from both sides and everyone in between! Using employee feedback can alter decision making to be more employee centric rather than a potentially off-track best guess.

Tory Witt, Sandia National Laboratories


Learn how Engagedly can improve your decision making with effective analytics and data by requesting a demo with us!

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8 Attributes of an Effective Performance Management Software

The current trends show a shift in the thinking of managers and how they evaluate employee performances. The rise of the culture of ongoing feedback, 360 degree feedback, and regular employee engagement have resulted in a review of existing performance management processes. This change has also affected the design and function of performance management software. The mental shift has revamped what any company should look for in an effective employee performance management solution.

This article will help define employee management software and discuss its importance to companies. We also discuss attributes to watch out for when purchasing it.

What is a Performance Management Software?

A performance management software is a tool that helps companies enforce their performance systems more effectively. Companies do this by setting and monitoring goals, giving feedback, and streamlining other performance management processes. It aims to analyze and evaluate employees’ performances over a period. 

Also read: Top 10 Performance Management Software to use in 2022

The primary aim of a performance management tool is to simplify and speed up the performance management system of a company. And because it speeds up the process, the performance evaluation solution must be the right fit for the company’s existing performance management systems.

Why Does a Business Need Performance Management Software?

A business needs performance evaluation software for various reasons. Some of them are:

  • Employee engagement
  • Saves time
  • Motivates employees
  • It is the future

Let’s know about the reasons in details.

Employee Engagement

A performance management tool helps in improving employee engagement in more ways than one.

  • Goal-setting keeps them focus and on track.
  • Feedback and recognition help them reinforce what they do.
  • Advanced analytics and reports help them understand their strengths and weaknesses.

Using a performance software solution is one of the many ways managers can improve how engaged their employees are.

Also read: Do These 8 Things To Improve Employee Engagement 

Saves Time

Manually monitoring, providing feedback, and conducting follow-ups are time-consuming and ineffective in the 21st century. A company adopting and using performance management solutions will save time and help improve the company’s productivity – which improves profits. 

It Helps to Motivate Employees

Its human nature to dwell on the mistakes or shortcomings of others and not praise or give due recognition after achieving their goals or performing other feats for the company. This behavior can easily lead to an unhappy and unmotivated workforce. The performance solution recognizes achievements faster and gives due credit for reaching their goals on time – creating a happy and motivated workforce.

The Future

The last point here is performance management tool is the future of evaluating employees. Zion market research expects the industry to grow by 13% in the next seven years and earn $5.63 billion by 2026.

Attributes of an Effective Performance Management Software

When a company wants to purchase performance evaluation software, there are some essential features to look out for. We look at eight of them in this section.

The 8 attributes of an effective performance management software are:

  1. Ability to set goals
  2. Provide reports and analytics
  3. Tailored and continuous feedback
  4. 360 degree feedback software
  5. Self assessment
  6. Process a simple interface
  7. Allow for effective communication
  8. Recognition

1. Ability to Set Goals

A study by Harvard Business  covering some group of students over ten years found that students who had clear written goals were on average earning ten times those who didn’t have a one or commit it on paper. The study teaches the importance of setting goals.

A good performance management solution allows for its users to customize their goals. Adding, updating, and setting a deadline date should be possible. The application should also permit supervisors and peers to monitor the set goals and the progress. Possessing this feature will allow managers to monitor their teams, especially if a large unit. It also helps motivate the employees.

It should be flexible, allowing the company to assign goals and objectives in line with the company’s goals. 

Also read: 7 Reasons Why Goal Setting Is Important

2. Provide Reports and Analytics

An organization has a lot of data to process in a limited amount of time. This is true when the data is necessary to make vital decisions.

A good performance management software will summarise all of this data and make a concise report on the activities of individual employees. The software should be able to display employee’s progress in the form of charts and graphs. Doing this makes the information easily digestible.

3. Tailored and Continuous Feedback 

The cry for feedback from employees has only gotten louder every passing year.

A Study analysed by HR Drive found that business leaders expect managers to give daily feedback, which is 170% higher than in 2018. The study also showed that the number of employees who want a formal monthly performance conversation is 89%. The significant change means management needs an employee performance management solution tailored to the employee needs and supportive of continuous feedback.

This feature should give the manager or supervisor the option to send a direct message straight to an employee using the data provided by the software. The manager should also have the ability to comment on the progress of a project, the employee meeting their set goals, or missing out on the deadline. The aim is to have an application that supports feedback and growth within the company.

4. 360Degree Feedback Software

Alongside regular feedback, there is also the growing trend of a 360degree feedback system. Most employees who go in for their review feel a sense of unfairness, as managers can be subjective in their judgement. 360 degree feedback helps to amend this by getting feedback from other managers /superiors, clients, and peers, making the review more objective. 

A performance management tool should allow for this feature, making users anonymous when filling out a 360 feedback form. Some very comprehensive applications create a graph with the information gathered and show the company’s average grade. 

The primary purpose of this feature is to know areas they can make improvements and give recognition to an employee’s strong points. They should not make it into a competition, as even though it can be beneficial – if taken too far can be counterproductive to an organization.

Also read: 10 Benefits of 360 Degree Feedback 

5. Self-Assessment

Assessing yourself is a tough task. The Dunning-Kruger-effect study shows we tend to either downplay our skills or overestimate them. In summary, we are not good judges of ourselves. This problem goes even deeper because we aren’t the best judges of others either, as bias will always affect our judgement. Therefore, it’s necessary to have a data-driven focused approach, and that is what a good performance application will offer. 

The application should show the employees their stats on various KPIs. These stats give the employee a good image of where they are now and need to be. The employee can even suggest ways to improve their performance to their supervisors and the tool can act as a reality check for any employee since it only relies on data. It can also help spur individuals to grow and keep them accountable to themselves.

6. Possess a Simple Interface

A simple interface for a new software application is necessary to understand how it works and to adapt. The interface must be user-friendly to facilitate the implementation and learning phase. The entire organization will use it, and so it should have user-friendly dashboards that allow individuals to access information conveniently. A simple interface and an easily navigable dashboard make users adapt quickly and learn to maximize the application functions.

7. Allow For Effective Communication

Effective communication is the core of any successful company. Employees need information communicated to them to improve their KPI and stay in tune with the organizational goal. The management needs the information conveyed to them in a timely fashion to make strategic decisions. 

An excellent performance management tool should possess good communication options. The ability to send group messages, direct messages, and make group announcements should be present. It should also have the ability to create groups and set meeting schedules and reminders. Posting externally to other social apps like LinkedIn, Facebook and Twitter should be possible soon.

8. Recognition System

Recognition is a vital part of any employee’s life. It is what they crave, what helps them keep growing and improving, and what keeps them focused. Recognition is such a critical part of performance management, a recent study by achievers shows there is a 44% chance of losing employees if you don’t recognize them. So, it is not a debatable feature to have in performance management software. 

The solution should have features that highlight and reward employees who outperform their KPIs and meet their targets regularly. This feature will help employees stay encouraged concerning meeting their goals.

Also read: Employee Rewards And Recognition For An Engaged Workforce

Some Additional Points To Keep In Mind

While the characteristics above are some of the essential attributes to note, there are more we would like to highlight:

Scalability

The software application scalability is necessary because it ensures the company and software application can grow together. No company wants an application that performs but isn’t scalable because they will need to change it in the long term. 

Cloud-Based

A cloud-based performance evaluation tool gives users the ability to access real-time information outside the office and working hours. It can also mean the application has a mobile version.

Before Buying a Performance Management Tool

After identifying the attributes needed in the performance management tool, it’s ideal to practice the following activities. Doing this will help avoid wasting funds and time on a software solution that doesn’t meet the company’s needs.

  • Cull-up and enquire about the features
  • Request for a free demo and trial
  • Read reviews on software listing sites
  • Seek consultations

Call-up And Enquire About the Features

Before investing in a new software program, it’s best to uncover what the product can do. They should be happy to walk you through the system and their features 

Request for a Free Demo and Trial

Ask for a demo version or a free trial and run a pilot process if possible. Most companies should be happy to allow you to test their software application for a specific period. It will help you select the one most suitable for your organization.

Also read: Have you set effective OKRs for your Customer Support Team

Read Reviews On Software Listing Sites

Visiting third-party websites and reading reviews from other customers is a great idea. Most of the employee management software applications available are present on software listing sites that have given customers the leeway to express their distinct experiences with the tool.

Seek Consultations

Consulting a team of experts can also help to simplify the process. The consultants can come in, look at the organization’s process and then recommend the performance software that will suit the organization’s needs.

In conclusion, purchasing performance management software will only help your organization be more productive and have more engaged employees. 


Want to know about Engagedly’s performance management software? Request for a live demo!

Request A Demo

How to Implement SMART Employee Goal Setting in Your Company

What’s the difference between having New Year’s resolutions and a list of goals for your business? The so-called resolutions are wishes, while the latter has a design and specific structure. At least, that’s how it should be. 

Successful business owners use the SMART strategy to draw a battle plan for the year ahead. They know where they want to go and how to get there in the period of time at their disposal. Otherwise, you risk working hard for a year (or more) and have nothing to show for it at the end. 

However, just because managers and business owners are aware of this practice, it doesn’t mean everyone in the company knows how to use goal setting to their advantage. Yet, when done right, it can help improve employee engagement and can drive up performance and productivity. 

Also read: 7 Reason Why Goal Setting Is Important

Setting and meeting goals is quite challenging, but it gets easier when you have all the right tools and in-depth knowledge of how things work. That’s why, in today’s article, we are going to have a look at the meaning behind SMART goals and talk about the most important steps to take when setting employee goals.

What are S.M.A.R.T. Goals?

Goals defined by this method are Specific, Measurable, Attainable, Realistic, and Time-bound (SMART, in short). The strategy was developed as a management concept and the clever naming made it extremely popular all over the world. 

But what exactly does it mean? 

Even when you know each letter’s meaning, it can still be difficult to fully grasp the power of this strategy. Here are a few pointers:

  • Specific: Your goals need to be specific and focus on an area for improvement that can be easily defined
  • Measurable: It’s important to have an indicator of progress to give you an idea of how things are evolving. 
  • Achievable: The goal has to be achievable using the resources at your disposal. Also, you have to name those resources and understand how you’ll use them. 
  • Realistic: What results do you expect after the goal is achieved and are they realistic given your current situation?
  • Time-related: Your goal needs a specific time frame, with well-timed intervals, in order to see its progression in time. 

Pixabay

How to Implement SMART Employee Goal Setting

#1: Involve Your Team

When setting employee goals, you need to consider the way they can improve. That’s why it makes complete sense to include them in the goal-setting process. 

Be open about the company’s growth strategy and talk to your team about what’s in store for them. What type of projects they should expect, what type of resources will be at their disposal, and the timeframe for it all. 

When developing your SMART goals, ask for their opinion on the elements that affect them directly. For instance, if a developer tells you the timeframe for Project X is too tight, ask for more details. Learn why they think this way and create these goals together. 

Doing so inspires a sense of commitment and community within the team. Coincidentally, according to JobSage, goal transparency and collaboration in setting them should be part of the core company values.

Also read: Setting Team Goals? Then This Is The Checklist You Need Now!

#2: Connect Individual Goals with Business Objectives

Do you know your employee’s individual goals for development? In some organizations, employees are handed the goals (or targets, if you want) at the start of the reporting period. In such cases, there isn’t much employee involvement in developing these goals. More importantly, there’s no connection between the view of the company and that of the employees.  

On the other side, when employees’ individual goals are part of the goal-setting process, it results in performance improvement. In recent years, we see more and more organizations create team-performance goals that are connected to functional business objectives in order to allow individuals to grasp the impact of their own actions within the company. 

So how do you do that? 

It all starts with knowing the individual goals of your team members. As the manager, you should know who wants more flexibility in their schedule, who wants more freedom when it comes to execution, and who would like to climb the ladder. Once you have the data, it’s easier to find common ground between business objectives and employees’ individual goals. 

#3: Create Flexible Goals

In the world of business, nothing is absolute; everything needs to be adjusted in order to make sure the goals, actions, and overall company direction correspond with the real world. Otherwise, there’s no reason to spend hours on end planning your battle plan!

Therefore, in order to stay relevant, goals must be adjustable on the go without changing the meaning (unless it’s necessary). 

Here is a hypothetical situation when a goal may need adjusting. 

A company plans to increase its brand’s social media presence by the end of the first trimester of 2022, using Facebook as the main channel. They want 20% more followers and a 10% better engagement rate. However, if Facebook drops in popularity and most of its target audience avoids it, there’s no need to continue with this channel.  

In this situation, the company would find the next most popular channel and adapt their goal’s targets accordingly. They will continue to use the same marketing team and most of the planned resources, but there will be some adjustments in the grand scheme of things. 

Also read: Top 10 Performance Management Software To Use In 2022

The same can happen with your team members. Their goals may change as time goes by and sometimes, you’ll find that what used to be relevant at the start of the reporting period no longer makes sense. That’s OK, as long as you can adjust the goals and keep going.

Wrap Up

Many employees dread the annual performance review (even the ones who know they’ve been good during the year). This happens because the organization doesn’t leave room for growth and learning when things don’t go as planned.

In most cases, a failure to achieve goals says a lot more about the goal-setting process than it does about the ones executing them. So managers and business owners should use the performance review as a learning opportunity. It’s also a way to see what works and what doesn’t work within your organization, since each business environment is unique.


Want to know how Engagedly can help you set SMART goals? Request a demo from our experts. 

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Guest blog contribution by Enrique Garcia

Enrique Garcia Guest Blogger Engagedly

Enrique is responsible for managing partnerships between reputable brands worldwide for BrandMatcher.io. He is agile in finding opportunities where others would recognize them as non-existent and has an instinct to differentiate between what works from what doesn’t. The perfect duo since it combines two things he loves best about the digital spectrum – writing & growth!

6 Benefits of Positive Workplace Culture

A positive workplace culture is essential for the development of the employees’ skills, which increases productivity of a company. The report, “Return on Culture,” demonstrates a direct correlation between cultural factors such as collaborative efforts, employee involvement and retention, and client satisfaction and earnings and profit.

As per the report, organizations with a positive work culture are 1.5 times more likely to have revenue growth of 15% or more, throughout three years, and 2.5 times more likely to have substantial stock growth during the same time period. 

However, according to research, just 31% of HR executives feel their companies have the right culture they require to drive future growth, and getting there isn’t simple. This means certain companies fail to reform their cultures over time.

Also read: 5 Performance Management Biases To Avoid

Considering the above stats, we have provided a step-by-step approach to turn your organizational culture into a significant asset, by offering an understanding of what work culture is and why it is essential to develop a positive workplace culture that consistently produces results.

What is a Positive Workplace Culture?

A positive work culture in an organization focuses on practical work practices that contribute to increased performance, while a poorly functioning company culture elicits characteristics that may ruin even the most successful businesses.  

According to Deloitte research, a unique and healthy corporate culture is vital to a company’s success for 88 percent of employees and 94 percent of executives. Also, the survey identified that certain executives (about 76%) are of the view that having a ” well-defined company strategy” helps a company to achieve success. Hence, well-defined objectives and a healthy working environment are core aspects of a healthy work culture

Benefits of Positive Workplace Culture

It is important to have a positive work culture, as it influences the outlook of the employees towards their work. The employees’ mindset, in turn, affects their productivity. Besides, a positive work culture also influences how the employees collaborate cohesively to perform a particular task. Thus, a positive work culture is directly related to the productivity of employees.

Let’s check out the advantages of positive of work culture in a business set up.

1. Retaining Skilled Employees

A positive work culture helps you to retain your best and skilled talents. They love to work in a positive work environment where they receive appreciation for their work. Attracting and recruiting good talent is easy, but retaining them is difficult. A healthy and positive work environment ensures that employees stay with you for a longer time.

According to the Deloitte Global Human Capital Trends 2015 report, ‘culture and involvement’ seemed to be the main motive on the corporate agenda, and organizations with the healthiest cultures were far better at attracting and retaining people.

2. Achieving business goals

Positive workplace culture encourages employees to work hard to stay aligned with their company objectives. They are happy and satisfied with their job, and do their best to attain their goals and that of the organization. With a positive work culture, you may notice that employees care for the welfare of the organization. They do their best to achieve the goals set by the company.

Also read: Why Do Workplace Goals Fail?

3. Conducive for growth

It gives every employee the chance to develop professionally and personally. It also fosters transparency and motivates your workforce to express themselves and pursue the ideals that they believe in.

4. Enhances employee satisfaction and productivity

A positive workplace culture will make your employees want to come to work every day. Additionally, it boosts your employees’ focus, which leads to increased efficiency.

5. Increased profitability 

According to Dale Carnegie’s white paper on ‘Transforming Attitudes and Actions: How Senior Leaders Create Successful Workplace Cultures’, 92 percent of company executives feel that organizational environment and financial performance are linked closely. Workplace culture has a visible effect on how your employees’ function. This, in turn, has a significant effect on the financial profitability of your company.

5. Enhanced Employee Well-Being

A positive culture promotes well-being by reducing stress and creating a supportive atmosphere where employees’ mental and physical health is prioritized, fostering a work environment where individuals can thrive and reach their full potential.

6 Steps To Building A Positive Workplace Culture 

6 steps to build a positive workplace culture

1. Establish organizational culture and values

It’s critical to have a set of defined core values for the organization. Communicate them to your employees so that they are aware of it and inculcate them in their daily lives. It’s also vital to take verifiable assessment actions on a regular basis so that employees feel a sense of accountability for the company’s values.

This enables employees to analyze, assess, and change their work attitudes, based on the defined fundamental values. Thus, an employee’s healthy attitude can contribute to a positive work environment.

2. Conduct pulse surveys 

It is of high importance to have a leadership and management style that promotes cooperation, open and honest communication, and a healthy work environment. 

For the same, conduct regular culture surveys. Evaluate how employees engage with one another and how they react to criticism. Unconscious and implicit biases often spoil working relationships. Evaluate how employee interact with one another and work on removing prejudices if any. Often biases and prejudices result in cut-throat competition among the employees. Surveys will help you understand your employees better.

Also read: 8 Steps To Effective Employee Surveys

3. Trustworthy leadership

Without a doubt, the most crucial part of any workplace culture is leadership. Furthermore, they must constantly promote business principles and serve as role models for the rest of the organization.

Leaders should attempt to develop new methods to engage employees, inspire passion and dedication in the workplace. 

Traditionally, a leader’s responsibility did not include speaking to their employees or participating in company-wide discussions. Today’s employee-centric companies, on the other hand, want leaders to express honest, inspirational, and motivating viewpoints to their employees.

4. Inclusive Workplace

A good workplace is one where all employees, regardless of gender, sexual orientation, race, region, religion, etc. receive equal respect. They are given equal opportunity and benefits and are encouraged to take active part in the organization. Having an inclusive workplace helps organization to build a wider talent pool with better performance, and greater creativity and innovation.

Also read: Building Diversity & Inclusion In The Workplace

5. Align employee behavior with workplace culture

The term “employee behavior” refers to how employees react in the workplace to certain settings or scenarios. While numerous factors influence an employee’s conduct in the workplace, people are molded by their own culture as well as the culture of the company.

Your company’s culture is inextricably linked to the individuals who work there. If you want to effect change, you’ll need to assist employees in making specific behavioral adjustments.

In the context of this, you can establish guidelines such as ‘dos and don’ts’ that help employees to know what to do and what not to do. This would bring changes in their work procedures, beliefs, and assumptions, in line with workplace culture.

Team members will be influenced by these beliefs and the conduct of leaders. As a consequence, team members will absorb and spread culture via social interactions. 

On the whole, a strong organizational culture occurs when positive unified behavior, value systems, and principles have been created. As an instance, let’s say you’ve defined work-life balance as one of your priorities, but everyone in the company is working 13-hour days right now. 

As an HR professional, one of the first behavioral adjustments you’ll need to make is to urge executives to spend only 8 to 9 hours each day so that this practice can spread across all employees’ behavior.

6. Set clear objectives, provide feedback, and appreciate

According to a Deloitte research study, 83 percent of executives and 84 percent of employees are of the view that having productive and committed employees is the key aspect that significantly contributes to a company’s success. 

Employees may be inspired and committed if they are treated fairly and given clear objectives and feedback. Having a clear framework allows employees to assess their own performance. 

Measurable performance feedback will lead to constructive competition, and an open policy will help to minimize unpleasant sentiments and discontent among team members. When objectives are positively reinforced and accomplishments are acknowledged and celebrated, employees feel appreciated, which contributes to a positive working atmosphere.

Summing Up

A positive workplace culture is more effective over time because it fosters positive feelings and well-being among employees. As a result, people’s relationships with one another strengthen, and their talents and inventiveness grow. Thus, creating a good work environment may make or break your company’s success. 

Organizational success — including business performance, client satisfaction, efficiency, and job involvement — dramatically improves with positive work cultures.

The tips that we shared will help you lay the foundation for positive workplace culture. But it is not limited or restricted to them. Every workplace does its bit to create a healthy and positive work environment. Do you have any other points in mind? Let us know in the comments.

High Performance Culture


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10 Employee Performance Review Tips To Improve Performance

Performance review is a term both managers and employees dread hearing. Most managers think it’s a waste of time, and most employees believe it doesn’t improve their productivity. Research has found the old traditional once-in-a-year employee performance review is becoming very unpopular. 

A study published by Workhuman showed companies using annual performance reviews declined on a year-to-year basis from 2016 to 2019. It reduced from 85% to 54% in the years under study. There is talk of the growth of more agile companies that will succeed from continuous feedback, and the rise of the 360 degree feedback system is one sign of this change. 

This article will explore the meaning of an employee performance review, the benefits of using them, and tips to improve it.

What is a Performance Review?

A performance review is an assessment carried out by managers to rate the performance of employees over a specific period. The goal is to help the employees improve on their weaknesses while also encouraging and rewarding them for good work. In the past, most companies conducted annual performance reviews to look retrospectively and grade the employee, which would qualify them for a bonus or promotion. But now it has become more future and development focussed.

Most of the feedback wasn’t helpful since they were after many months. Recently, companies have adopted quarterly, monthly, and some weekly reviews to improve the effectiveness of the employee performance review. Noting that a frequent review will lead to improved performance from the employees, leading to better results for the company.

Benefits of Performance Review

Conducting an employee performance review can lead to many benefits for a company. In this section, we will discuss some of them.

  • It Helps Employees to Stay Engaged 

An employee performance review helps to keep the employees engaged. Most employees want feedback for their work, and studies have shown a 23% increase in a company’s profitability if they have an engaged workforce.

  • Recognize and Reward Achievements

A job performance review is also a time to reward the achievement and efforts of their workers. Doing this will serve as an encouragement and incentive for them to work harder and do more for the company. Statistics have shown that recognition is an excellent incentive for employees, and employees quit their jobs because of a lack of recognition. Rewards like bonuses and promotions are powerful incentives for employees.

Also read: Employee Rewards and Recognition For An Engaged Workforce
  • It Addresses Areas that Need Improvement

An employee performance review is vital in helping to address the areas that need improvement. The manager and staff can discuss the areas that need fine-tuning and discuss the steps, training, or activities they can incorporate to help them improve.

  • Provides a Place for conversation 

A review is also a time when a two-way conversation can take place. Since daily activities may not permit the time to sit and have long discussions on performance, a performance review is a perfect occasion. The conversations can cover topics ranging from hindrances stopping the employee from doing their job to advice or tips on their career path. It can be a place to find guidance and motivation. 

  • It Improves Communication

A crucial benefit of an employee performance review is it helps to improve the communication between the team or group. It helps to clarify the goal and aim of each individual in the organization. Misunderstandings about carrying out an assignment or project are removed through frequent reviews. It also can help to provide regular guidance and direction.

Also read: How Internal Communications Can Align Your Employees With Organisational Goals

Tips To Improve Employees Performance

90% of HR leaders believe annual performance reviews don’t reflect accurate information, while 51% of employees believed their performance review was wrong. There is a cry to improve performance reviews, and in this section, we will help by giving some tips we think will be helpful to you.

  • Learn to Host Regular Review Sessions

The first tip is to adopt a culture of hosting regular reviews. If an annual performance review is the only source of feedback your employees receive, then it’s likely they aren’t performing at their best. Alternatively, if you are a manager, you can adopt a walk-in feedback session, a monthly or a quarterly review session. Practising this allows you to monitor your team closely and gives you more data to work with when giving an annual review. 

  • Prepare For the Meeting

This point is obvious, but it’s vital to re-emphasize it. Preparing for a meeting is on two levels. Since you are not going into a meeting with yourself, schedule a time convenient for both of you. You can share your calendar with your team and agree on the dates to meet with each of them. 

You should also collect all relevant data on the employee. Use the 360 degree feedback system to help you collect feedback from colleagues, other managers, clients, and peers, along with your notes. You will have the data needed for an objective review. The last thing to do in preparation is to have a list of topics you will discuss. 

You can decide to share the subjects with the staff, but we advise you to give the employee some heads up on what you will discuss. Doing this will make the process less anxious for both the manager and the employee.

  • Clear definition of Performance Criteria

Have a clear criterion to measure excellent performance is. The company should provide a proper explanation and detailed breakdown for both the manager and the employee. There should be a rational way to measure impact and define success. 

A system that allows and accurately describes the quantitative and qualitative aspects of the rating. This clarification is to limit bias and unjust ratings, bringing about transparency.

  • Ask the Right Questions

An employee performance review session is not an interrogation session. The employee should see you as a coach or mentor. Ensure your questions are not ‘leading questions’ in nature. Leading questions makes assumptions. 

A good example is, “I saw you taking your time with the assignment. Why were you struggling?” This question assumes the employee struggled because they took their time on the project. It puts the employee on the spot, making them more likely to lie – rather than correct that notion (If wrong). 

The manager can phrase the question as “What was easy and difficult about the assignment?” This question gives room for the staff to explain themselves. If the assignment is difficult or easy, you will hear it in their explanation. Other generic questions you can ask include:

What obstacles did you face?

What accomplishment are you proud of? 

Remember, the aim is not to come on as a judge, but to appear like a coach. 

  • Improve on How Feedback is Given 

Feedback is one of the crucial aspects of a job performance review. In sharing feedback, avoid falling in the feedback sandwich loop. A feedback sandwich is when a manager gives positive feedback and then follows it up with a negative one before finally crowning it up with a positive one.

While the intention is to soften the blow of the negative comment, it can have different effects on different recipients. Some may decide to ignore the positive part of the comment, while others take only the positive portion. This style defeats the goal of employee feedback. 

Instead of the sandwich method of giving feedback, use an approach that separates positive and negative feedback. An example is if you are giving negative feedback, provide examples of how their actions are affecting the business or teammates in real-time. Ensure the person understands this and then suggest potential solutions to address it or them. 

The positive feedback should also highlight how well the employee has done and how well their actions have helped move the department or company forward. The whole point is to be straightforward when giving feedback.

Also read: 10 Best Employee Feedback Tools To Track Performance
  • Constructive Feedback

Constructive feedback is a type of feedback where managers try to provide feedback to their employees constructively. The main aim is to share feedback in a way which doesn’t discourage them and instead make feedback a yardstick for growth and development. It helps employees to solve their work-related issues and problems.

  • Be an active listener 

A performance review is a two-way discussion and, in as much as the employee is the one receiving their review. It is vital to listen to what they have to say. When managers listen, they show their employees they care about their growth. 

This view is powerful because it determines if the employee sees you as someone on their side or not. It’s easier to take feedback from someone you feel is trying to help you. To ensure you are listening to your team members, summarise what they have said and repeat it to them. 

Try not to ignore them and give a rehearsed answer as this shows them you didn’t listen to them but only heard their voice.

  • Get the employee feedback on their performance

Days before the reviews, give the employees their review form to fill. Let them also score themselves and provide honest feedback on what they have done so far. You will be shocked by how self-aware some of them are. 

This makes the conversation flow naturally, and it’s faster to agree on the steps to take going forward. You will have some problems if you perceive the employees differently from how they perceive themselves. Then the manager and the team member will discuss why they see things from different views for the performance review.

  • Decide on the next steps

A good tip for a review is to have an action plan. It isn’t enough to give feedback on areas to improve, but also practical steps or actions the employee can take. A good employee performance review should leave the employee feeling motivated and directed at what to do next.

  • Follow-up

A performance review should be an ongoing exercise and shouldn’t stop when the employee leaves. A follow-up is also part of the process. Keeping tabs on the employee’s performance will help them stay accountable and bring out the best in them.

Using Software In Performance Review

Gathering data, monitoring goals, and giving feedback to a team of individuals is time-consuming and hectic. A study found it takes a manager an average of 17 hours to prepare for an employee performance review. Monitoring and giving feedback in real-time can help improve productivity and create a culture of regular feedback. 

An employee performance review software makes the process simpler and effective. Most performance review software has inbuilt and integrated 360 degree feedback, goals, feedback, survey, learning, and recognition modules. So, using employee performance review software makes the complete process more holistic. Moreover, all the information regarding an employee is available at the same place and allows everyone to access historical data on employee performance.

Conclusion

In conclusion, improving the performance review of any company will require the organization to take a step back and look at what they are doing wrong. It requires them to understand and know their employees and take steps in the right direction. The tips which we have mentioned above will make the process more effective.


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Annual Performance Review For Modern Workforce

Performance evaluations are crucial for any organization since they assist in determining an employee’s contribution and an appropriate level of compensation for his efforts, such as a pay raise or promotion. Effective quality assessment techniques also assist businesses in determining where their employees stand in terms of their skills, talents, and potential flaws.

What is an annual performance review, and what does it entail?

The ‘annual performance evaluation‘ process is vital to an organization to measure productivity and develop ways to achieve better results.

Performance assessments are conducted in the form of a ‘yearly performance review’ or a ‘quarterly performance review,’ in which an employee’s overall performance and output are assessed against a set of clearly defined standards.

Performance management is indispensable not only because it determines an employee’s salary increase and promotion, but also because it correctly assesses an employee’s abilities, strengths, and weaknesses.

Traditionally, performance evaluations happened once a year and were primarily concerned with analyzing prior performance. Modern performance evaluations take place once a year, quarterly, or monthly, with the goal of driving and enhancing future employees’ results.

Also read: 10 CHARACTERISTICS OF THE MOST EFFECTIVE PERFORMANCE MANAGEMENT SYSTEM

Traditional Performance Appraisal Techniques

Here are some of the common traditional techniques:

  • Appraisal through an essay.
  • Ranking Methodology.
  • Checklist Methodology.
  • Comparative Analysis.

Since traditional annual performance review uses a point-based or rank system to assess an employee’s contribution, it fails to capture the overall performance and productivity of an employee, which are based on many other parameters too. 

Modern Performance Review Techniques

Due to the shortcomings of traditional evaluation techniques, modern performance review techniques were created. It focused on all possible parameters to capture the overall performance and productivity of an employee. Some of the parameters that made it stand out were:

  1. 360 Degree Feedback
  2. Establishing Objectives
  3. BARs
  4. Checklist Methodology
  5. Assessment Center Methodology

Let’s have a look at how these various annual performance review techniques and their usefulness.

Methods for Conducting Actionable Performance Reviews

Organizations may improve employee performance by using the appropriate performance evaluation approach. In fact, a smart strategy for evaluating employee performance may make the entire process more efficient and enjoyable.

So here’s a closer look at some of the most popular modern performance techniques.

1. 360 Degree Feedback:

Known to have originated in 1930, 360 degree feedback is a multifaceted performance assessment system that assesses an individual based on input from their circle of influence, which includes supervisors, colleagues, customers, and direct reports. This strategy will not only remove prejudice in performance assessments, but will also provide a clear picture of a person’s abilities.

The following are four essential components of this evaluation method:

  •  Self-evaluations:

Employees may use self-appraisals to reflect on their performance and identify their strengths and limitations. Self-appraisals without defined forms or formal processes might become liberal, indecisive, and prejudiced.

  • Managerial evaluations:

Managerial performance evaluations are a conventional and fundamental method of assessment. These evaluations must contain supervisory assessments of individual employees as well as senior managers’ evaluations of a team or program.

  •  Peer evaluations:

Peers are the most relevant evaluators, as they are the ones with whom one works with closely. These evaluations aid in determining an employee’s capacity to work effectively with others, take initiative and contribute consistently. Peer camaraderie or enmity, on the other hand, may skew the final judgment findings.

Also read: THE IMPORTANCE OF PEER FEEDBACK AT WORKPLACE
  • Testimonials from customers or clients:

Internal customers refer to product users inside the business. External customers are not employees of the organization but they maintain contact with an individual employee of the company on a regular basis.
Customer evaluations may help assess an employee’s production more accurately, as they may offer an impartial view.

360 degree feedback has a number of advantages

  • Acts as a platform for the activities such as mentoring, counseling, and professional development.
  • Encourage people to engage in their knowledge growth and to accept change.
  • Integrate performance feedback within the company culture to increase employee engagement.
Also read: 360 DEGREE FEEDBACK: BEST PRACTICE GUIDELINES

2. Setting goals using the MBO and OKR methods

  • Management by Objectives (MBO).

In its most basic form, Management By Objectives is a way for establishing objective-based goals. Employees and management work together to accomplish objective-based goals. Management and the employees address and re-examine these objectives from time to time.

This employee performance evaluation technique is further divided into four parts:

  1. Setting objectives: The management and the employees discuss what objectives they need to establish. 
  2. Standard of performance: This is the benchmark that defines how to achieve these objectives. To put it another way, to what extent must these requirements be fulfilled in order to attain the set objectives.
  3. Comparison: A comparison is made between the time the objectives were established and a certain period in the future, such as three or six months. Managers and employees can both observe the improvements that have occurred.
  4. Review on a regular basis: Employees and management meet to discuss the employee’s progress. The next step is to inform the employees on what aspects they need improvement. It also involves discussing which targets have been achieved or surpassed, and how to attain the objectives.
Also read: SETTING OKRs FOR SUCCESS IN 2022
  • The OKR (Objectives and Key Results) Methodology

Objectives and Key Results (OKR) is a prominent goal-setting methodology that helps businesses to establish and execute strategies efficiently. 

The framework has many advantages, including a stronger emphasis on important goals, more openness, and improved (strategic) alignment. OKR does this by focusing employees and their efforts on accomplishing a set of shared goals.

An OKR comprises: 

Objectives: Objectives are like future goals. Objectives guide employees toward the goals to be achieved in a certain period of time. An Objective determines the course of action, much like a map’s goal. Objectives should be non-technical and devoid of metrics to ensure that everyone knows where they are going.

Key Results: A Key Result is quantifiable and must be achieved in order to meet the Objective. It includes a statistic that has a start and end value. 

Key Results track the progress of an employee toward the objectives, acting as a beacon indicating how near you are to achieving your goal. In simple words, these are the results that employees need to accomplish to reach the set objectives.

The term “Initiative” refers to all the measures and activities that will assist employees in achieving the Key Results.

The framework contains a set of guidelines that employees may use to prioritize, align, and track the results of their activities. 

OKR assists organizations in creating a link between strategy and execution, allowing them to shift from an output-based to an objective-based work style.

Check Out: OKR CONSULTING, TRAINING AND CERTIFICATION

3. Behaviorally Anchored Rating Scales (BARS)

Behaviorally Anchored Rating Scales assess an employee’s performance-related behavioral attributes. Each statement or question comprises sub-statements that explain the employee’s conduct in a particular situation. A successful BARS evaluation method is made up of several parts:

Identifying Critical Cases: It is necessary to identify a group of behaviors or important situations that have an influence on the entrusted job.

Performance Dimensions: Various performance characteristics, such as actions that affect a specific aspect of the employee’s function, are compiled. 

Measurable Scaling: Analyze improvements in behavior as per a scaling system. Employees’ strengths and weaknesses may be assessed by comparing their results on these measures.

4. Checklist Methodology

This employee performance evaluation technique is not as time-consuming as many other standard methods are. It is a popular strategy since it saves time and compares all employees on the same set of criteria.

A set of questions is given to the managers. The questions might be yes/no, multiple-choice, or statements. The responders might next indicate their level of agreement with that statement.

5. Assessment Center Methodology

The German Army first developed the idea of an evaluation center in 1930, but it has since been refined and adjusted to match today’s environment. Employees may receive a clear view of how others see them and how it affects their performance using the assessment center technique. The key benefit of this approach is that it can not only measure an individual’s current performance but also anticipate future work performance.

Advantages of an Annual Performance Review

Completing performance assessments on a regular basis may help businesses to share areas of improvement with the employees to enhance performance and productivity. The following are some of the advantages of performing an annual performance evaluation:

Creates opportunities for advancement in your career:

Employees’ career paths may improve with the aid of performance reviews, especially if they want to rise to a higher position within the organization. A frequent assessment may act as a guiding force to the employees.

Enhances efficiency:

Giving feedback encourages employees to compete better. When a manager gives anticipated comments to the employees, they are more motivated to perform better. Due to the fact that performance assessments are associated with incentives, they may help motivate and reward employees for their efforts.

Enhances employee engagement:

Employees perform better when they can understand how their activities influence the organization as a whole. Frequent performance reviews also demonstrate to employees that their manager values them and is willing to invest time in their development. This way, there is a high scope that an employee would prefer to work with an organization for a long duration of time.

Also read: DO THESE 8 THINGS TO IMPROVE EMPLOYEE ENGAGEMENT

Assists in determining training:

Companies may use performance assessments to discover which employees need more training and to choose areas for training purposes. Employers can help employees meet daily goals by providing workshops on productivity or by lowering the target quota.

Expectations are clarified:

Managers might restate their expectations for an employee during the annual performance review. This aids individuals in comprehending their everyday work tasks as well as what their employer expects of them.

Smooth flow of conversation:

Performance assessments provide managers with a scheduled and defined period to review how each employee is performing overall. Managers may coach employees and provide recommendations on how to enhance their performance during these sessions. 

This time turns out to be an ideal period for a smooth flow of conversation, with no interruptions, between the two parties. Also, employees can ask questions and address any issues they have during this period.

Assesses objectives:

Employers may assess how effectively an employee met their objectives and offer inputs on what objectives to be set for the next cycle. Establishing a goal-setting system that is updated on a regular basis ensures that employee is developing and contributing to the organization’s overall purpose.

Documentation:

Managers may monitor an employee’s progress and performance by keeping a record of their work over a certain period of time. Organizations may save each employee’s documents in a personal folder for further inspection. This allows higher management to keep a track of an employee’s performance with whom they may not have frequent contact. In the present day, organizations use performance management software to store historical data on employee’s performance.

Identifies improvement areas:

Employers who conduct performance reviews on a regular basis may identify areas of improvement on time and fix them. This is necessary before the shortcomings have a negative impact on the organization. 

Strengthens Team Bonding:

Managers and employee may use performance assessments to align their goals and brainstorm together. Meetings on a regular basis might help to strengthen ties and make the employer look more accessible. Peer evaluations allow employees to know how much their colleagues value them.

Also read: TIPS TO MANAGE STRESS OF REMOTE TEAM

Positive reinforcement:

Employees often lose sight of why they work or how an individual’s efforts contribute to the success of the organization on a day-to-day basis. Employees may be apprised of their contribution during the evaluation process. The positive feedback would motivate the employees to better their performance and productivity.

Assessing the right direction:

Employees may ask managers questions about ongoing projects and obtain further advice or direction during an annual performance review. 

Conclusion

Choosing the correct performance assessment techniques has become more important in today’s world. The reason is that it indicates an organization’s attitude toward its employees and how concerned the organizations are about their employees’ confidence, performance, and productivity.

In line with this, technology can be a useful tool to reduce the overwhelming tasks of performance review. With an appropriate annual performance evaluation tool in hand, organizations no longer need to spend hours developing and implementing performance assessment procedures. To put it in simple words, technology has evolved to an extent, where it can handle and assess the performance of the employees, based on certain criteria.


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Benefits of Talent Management Software for Your Business

Managing talent consumes 30 percent of a manager’s time, which is quite a significant amount on a manager’s schedule. Although attracting new talent is challenging in every industry, retaining them is even more difficult. Technology plays a big role in efficient and effective talent management. In the light of this, why should talent management software be overlooked? The complete talent management cycle can be enhanced with the use of technology. 

Employees need to believe that their contribution matters. Even if they are working remotely, they must feel connected. Talent management software assists businesses in precisely doing that. It not only helps organizations manage the talent lifecycle but also provides a quick insight into the potential of their workforce.

Also read: 8 Simple Tips To Demonstrate Leadership In The Workplace

What is talent management software?

Talent management software (TMS) is a technology or tool used by a human resource professional or senior management to manage the employees within the organization. It helps employees to deliver their fullest potential in an organization. TMS provides solutions that supports employees not only in their day-to-day work but also in career development. 

How does talent management software work?

Most talent management solutions available in the market have inbuilt modules to support employee performance management and development. As most of them are cloud-based applications, they provide robust security, easy integration, and a range of complementary applications like training programs, payroll, career planning, and secure storage of employee data such as personal information, demographics, and compensation.

The advantages of having a talent management process are many, but some key ones include:

  •  Plan: to align the strategies with talent and the company’s requirements. Work with teams to understand the goal and develop a talent strategy to help them achieve it.
  • Onboard employees: improve the new hire engagement with an onboarding portal that’s well-planned. Provide a paperless hiring process to attract and retain employees. Implement workflow automation in the onboarding, overbidding, and cross-boarding processes.
  • Manage employee performance: it helps employees to manage their goals. Use proper action planning for continuous performance management.
  • Plan and design compensation models: recognize and reward the organization’s best performers.
  • Develop employees: provide an effective and engaging experience to the learners. Schedule and carry out all types of training. It develops the employees as active leaders and helps them succeed. When employees see that the organization cares for their learning and developmental needs, they feel secure and valued. They tend to stay in the organization for a longer time.

Need for talent management software

The primary goal of using talent management tools is to streamline and optimize the entire talent management process within the organization. Particularly, the COVID-19 pandemic has made it difficult for medium and large businesses to keep track of their employees.

HR can use a talent management system to handle development, performance, and retention. Here are the 5 most common uses of TMS:

1. Shared data

Let us start with the data, as it is the most important. When data becomes more mainstream, the storage and accessibility of the information seem messier. It’s not uncommon for data to be held in silos, making access and analysis difficult.

An integrated talent management application allows the organization to synchronize its essential HR activities from onboarding through performance evaluation. It provides data exchange inside the company to obtain a complete picture of the employee’s information on a year-on-year basis.

2. Retaining the top talent

Retaining an existing team or employee is as vital as focusing on recruitment and bringing in new talent.

Talent management software helps organizations to track employee performance, skills, training, goal setting and tracking, real-time feedback, rewards, and recognition, future aspirations, compensations, and more. It helps employers to identify employees who are doing well and who need help. This helps employers to retain top talent and guide employees who need help.

Also read: Employee Retention Strategy – How To Retain Top Talent?

3. Improved employee experience

A talent management system makes HR life more accessible and improves employee performance. It can be a handy tool for the employees to access historical, performance-related, and future data. All data is available at the same place and there would not be required to track separately.

As an organization’s talent management system can also be used to onboard employees, employees will be familiar with it from day one. 

4. Modern employee development

An integral part of the talent management software is employee learning and development. It should be an essential benefit that a company should provide to its employees.

For most employees, continuous learning and career development are more important than pay. Around,  80% of employees prefer talent management systems for learning and development. Based on their information, these employees also provide course recommendations, such as courses completed by colleagues with comparable qualities.

How to choose talent management software? 

Choosing TMS often implies a considerable investment for any organization. Capterra published a report with survey results based on 350 questionnaires completed by TMS users. They asked the users about the factors that made them buy TMS. Below are the factors which Capterra found in their survey. 

1. Needs of your organization

There is much to say when you think of your organization’s needs. It is about choosing a talent management tool that meets its requirements. Aligning current and future strategies, managing employee performance and development, employee recognition and rewards, etc.

Select a software which is stable to version updates and supports your future needs at the same time.

2. Find a vendor suitable for you. 

Implementing the talent management tool is a big project. It often involves a lot of employees with close collaboration with the provider of the software. While it is essential to choose a system that meets your needs, it is also necessary to select a suitable vendor. It is because investing in TMS is a long-term commitment.

3. Request for a demo

Before purchasing a TMS, get a demonstration from the provider you’ve chosen. It will assist you in observing the software’s behavior and determining whether it is user-friendly. It also gives you another chance to learn more about your potential provider and ask questions regarding their installation, user training, additional costs, and so on.

Running a pilot program is also recommended.

Also read: Have you set effective OKRs for your customer success team?

Benefits of talent management for the organization

The following are some of the business advantages of TMS.

1. Deeper employee engagement

On-job training, goal setting and tracking, timely feedback, rewards and recognition, and growth promote employee engagement. Companies with excellent employee experience, such as Accenture, have a highly engaged workforce with higher profits than those with poor engagement.2.

2. Minimize attrition

Turnover metrics are crucial since they reveal a lot about talent management systems. Attrition data may be collected, tracked, and analyzed using TMS.

3. Better succession planning

Employees in senior roles hold a unique knowledge critical to completing key business processes. A talent management tool can help succession planning by visualizing strengths and identifying areas of concern.

Benefits of talent management for employees

Talent management has several advantages for employees, as noted below:1.

1. Better onboarding experience

Onboarding is an employee’s first encounter with the organization. It shouldn’t start and end with a PowerPoint presentation, as it is an essential element of the talent management process. It allows organizations to customize and interactively onboard new employees by introducing mentors, buddies, welcoming employees on the social platform, and employing individuals from other departments.

2. More opportunities for training and reskilling

Robust training programs attract many candidates. Once hired, the training program provides a way to help advance employees’ careers. It is more important for experienced employees. TMS makes it simple to discover skill shortages and link workers with training options.

Also read: How To Build A Successful Upskilling And Reskilling Program

3. Career Advancement

Linked training and development opportunities lead to higher employee engagement and improved retention. The talent management tool helps you track and manage the employee with suitable options to help them progress in their careers.

4. Improved performance management

TMS helps the organization shift to dynamic performance management. Setting goals and OKRs to track them, along with intermittent feedback, helps both managers and employees stay engaged and on track.

It acknowledges that workers seek feedback that helps them overcome their deficiencies while also working on their strengths.

5. Employee experience

These tactics work together to improve the employee experience, which is determined by an employee’s overall sentiment towards the company and whether or not they want to create a long-term relationship with it.      

 A talent management system can help employees to feel engaged by empowering the employees and managers to interact with the employee’s professional career progression and encourages them to contribute to their fullest potential by aligning their daily work with business goals

A purpose-driven organization has a higher retention rate because employees tend to stay in the organization for an extended time.

Final thoughts

In a nutshell, talent management is necessary for any business to maintain a stable workforce. It focuses on the development of the organization as a whole. With new opportunities coming up, developing the employee’s potential within the organization is essential for the profitability and sustainability of the business. In the current scenario, having talent management software makes the process of managing talent a lot easier.

Talent Management Software

10 Characteristics of the Most Effective Performance Management System

It was not long before organizations used manual methods to track employee performance. But, it was quite tedious and time-consuming, as it required managers to track the performance of multiple employees and provide a status report to senior management. Over the years, organizations have adapted to an employee performance management system that have had the capability to track employee performance annually. These systems also helped in overcoming the challenges of conventional systems like manual processing, manager bias, and time required for performance management. But there were still a lot of flaws that led to employee disengagement, loss of productivity, and reliance on the personal judgment of managers.

The introduction of advanced and performance-driven employee performance management systems has overhauled the entire process. Organizations now rely on systems that help in measuring employee performance at regular intervals and can provide innovative solutions to complex human resource challenges. An HR performance management system takes into consideration multiple factors of organizational performance and provides actionable insights for improvements. The system is scalable, organized, and offers multiple benefits, such as increased employee engagement, reduced turnover, reduced employee dissatisfaction, strategizing organizational goals, increased revenue, and focusing on DEI initiatives. 

Before we jump to the characteristics of employee performance management solutions, let us understand the problems that traditional management systems encounter.

Also Read: What is a performance management system?

Problems With the Traditional Performance Management System

The purpose of having a performance management system is to create a skilled and motivated workforce aligned with organizational goals. With the changing business dynamics, increased global competition, and green initiatives taken up by organizations, it has become imperative to have a diverse and inclusive workforce that is able to take up business challenges. 

The different types of performance management systems are helping organizations overcome the challenges they faced with traditional systems. Let’s discuss the problems faced by organizations.

Traditional Performance Management is Time Consuming

A report by CEB talks about the time-consuming process of performance review conducted by organizations annually. It shows that a manager spends an average of 210 hours a year in the process, and an employee devotes 40 hours. Cumulatively, it accounts for thousands of work hours that get wasted in the inefficient process of performance review. 

Also Read: 10 Best employee feedback tools to track performance

Ratings do not Reflect the Real Performance of Employees

The same report by CEB shows that 9 out of 10 employees are not satisfied with the performance review process. A majority of employees are dissatisfied with the ratings they get from their managers. Ratings are based on the most recent performance and don’t take into account the complete review of employee activities.

Talent Management Software

The Process is Laborious and Expensive

The countless number of hours spent in the performance review process adds to the lost revenue and administrative costs incurred in conducting the process. A report by Deloitte pointed out that their performance review process accounts for an investment of 1.8 million hours for the whole firm. Many small and medium-sized businesses are already overworked and need money for expansion and growth. Traditional performance management systems put extensive pressure on managing expenses and maintaining an efficient workforce.

Also Read: Impact of employee engagement on productivity

The Process Cannot Accurately Measure Performance

Seeing the inaccuracy and insufficiency in measuring employee performance, many organizations are starting to look for better performance management measures. A report by Gartner highlights that 81% of HR leaders are making changes to their performance management systems. Many leading business enterprises, like Accenture, Deloitte, Microsoft, Gap, and Adobe, have switched to an entirely new people management process that saves time and leads to better business results.

Characteristics of Performance Management System

A progressive performance management system is one that helps in motivating the employees and offers improvement plans to those with learning gaps. Moreover, it focuses on maintaining a higher engagement level and enhancing the skills of employees through frequent check-ins, constructive feedback, and accurate performance measurement. 

While selecting the best performance management system for the organization, it is important to understand the following characteristics of employee performance management solutions. These traits help in making a performance management process reliable, continuous, and data driven.

Also Read: 10 Best tools for employee goal setting

Fair and Accurate

A major issue with the traditional performance management system is the personal bias and perspectives of managers, which inhibits the fairness in the process. Fair and accurate performance review is done by involving multiple people in the review process of an employee.

A modern performance management system involves 360 degree feedback and reviews that incorporate feedback from multiple partners. Such a review process eliminates the personal bias and perspectives of managers and takes anonymous feedback from the concerned people.

The System Must be Efficient

An efficient performance appraisal system establishes and communicates goals and performance expectations to employees. It helps in reducing the manual efforts and overall time required to conduct the performance review process. Thereby providing accurate results for taking actions. 

Continuous, Flexible, and Intuitive

As organizations have started embracing automation, they look for performance management systems that can simplify complex tasks and are flexible enough to accommodate changing business dynamics. Performance management systems are continually evolving with technology. They offer intelligent insights based on the input data and solve multiple technical problems that is difficult for human resource managers to comprehend.

Also Read: 5 Features too look for in an OKR software

The System Must Focus on Employee Development

The purpose of implementing performance management tools is to enhance the performance of employees. It is achieved by understanding their current skill-set, challenges, engagement level, and opportunities, and matching them with the organizational objectives. 

An effective system focuses on imparting employee development plans for those employees that are lacking in optimum performance and rewarding those with exceptional performance. The system helps in gathering the employees’ information and creating a well-defined learning path for them. Even the measurement of employee development results and ROI is easier with an HR performance management system.

Learning and Development

Aligned Towards Organizational Goals

The performance of employees is directly linked with the achievement of business goals. If the workforce is not aligned to the organizational objectives then it becomes difficult to accomplish organizational goals . A performance management system aids in aligning the employee goals with organizational strategy. 

It can be achieved by setting goals that reflect the business strategy of the company. It requires taking every department and business unit into consideration while crafting the goals. Once the goals are designed, leaders have to cascade the goals down to every manager and employee in the organization. The last step is to review, monitor, and measure the success of these activities. 

Also Read: Reasons why goals setting is important

Aligned With Organizational Culture and Values

A report by Deloitte on core beliefs and culture found that “94% of executives and 88% of employees believe a distinct workplace culture is important to business success.” Organizational culture and values constitute the vision, mission, business strategy, and day-to-day interactions of employees with leaders, managers, and peers.

Employees are able to build a strong relationship and a sense of bonding with the organization when they feel like they are a part of the culture. A performance management system drives engagement, productivity, and development by undertaking multiple initiatives. It helps in building a closer relationship between an employer and their employees. It helps in creating a sense of purpose, achievement, and involvement among employees within the organization. 

The System Must Help With Goal Setting and Tracking

A performance management system helps in setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals. Research shows that setting goals in collaboration with employees increases accountability and also align individual goals with organizational goals. The check-in feature of the performance management system also helps in tracking the overall performance of team members. Thereby enhancing transparency in the review process.

Also Read: Benefits of 360 degree feedback

Integrates All Aspects of Employee Development

Employee development is a cumbersome process. It involves various parameters, like skill development, job rotation, job enrichment, mentoring and coaching, and lateral moves. As organizations grow in size, employee development gets more challenging. Thus, it requires a thorough analysis of the workforce and creating a plan for every employee. 

Using employee performance management solutions can simplify the tasks of employee analysis, learning path creation, execution, monitoring, review, and success measurement. Managers can use the performance review tools to quickly identify employee development opportunities and quickly start the process.

Customization, Security, and Integration

Integration with other HR technologies and tools is a key feature of performance review software. Because today’s businesses utilize various technologies and tools for employee management, it is important for software to seamlessly integrate and interact with other platforms to provide a better employee experience. 

Specific business demand are met by tailoring and customizing performance management software. It also ensures data security to meet global business standards.

Also Read: Common leadership challenges at workplace

Supports Learning Culture in Organization

Creating a learning environment contributes towards the growth of an organization. It helps in increasing employee productivity, engagement, ownership, and interpersonal relationships. Developing a learning culture is a long process. It requires collaboration from all the stakeholders of an organization. 

Organizations can shift toward a continuous learning process by adopting an intuitive performance management system. The focus should be on the following aspects:

  • Providing every employee with the opportunity to actively participate in their learning process
  • Rewarding and promoting continuous learning 
  • Providing resources and tools for employee learning and development
  • Encourage social learning within your organization.
  • Providing coaching and mentoring sessions to employees
  • Measuring the success of learning activities and reviewing the culture at intervals

By taking into account the above-discussed characteristics, organizations can select the most effective performance management system based on their business needs and dynamics. We hope this article has answered your queries regarding the traits of performance management systems. 

Employee Career Development

Why You Need An Employee Performance Management System

Employee performance management systems have become exceedingly popular these days among all organizations, big or small, and it’s easy to see why. The COVID-19 pandemic has made remote work all but universal and an increasing number of companies recognize the advantages of remote work: lower costs and higher productivity. But to take complete advantage of the benefits of remote work, it’s key to monitor your employees and record their performance, and there is no better way to do that than by using an employee performance review system. These systems are a must-have for any modern organization, even if they don’t extensively use remote work.

Why are employee performance management systems so popular? 

Performance management systems have become one of the most demanded solutions because of their elegance and simplicity. These applications are fully attuned to the needs of a modern work environment, even if it isn’t remote.

Decentralized Work Environment 

Work environments have been becoming increasingly decentralized since the start of the twenty-first century, long before the pandemic hit. Decentralization has many advantages: It allows companies to structure themselves flexibly and in an era of increased specialization in white-collared work. It just makes sense to give individual experts more freedom of movement and decision-making. 

Not to mention decentralization has resulted in improvements to employee morale and increased employee satisfaction with jobs. Employee performance management systems are key to maintaining a good decentralized work environment since they guarantee that employees remain productive and at work, even when not directly supervised.

Also Read: The Complete Guide To Working From Home

Increasing Automation in Workplace

According to a survey by McKinsey & Company, 50% of organizations use AI for at least one business function.

The latest wave of automation is a direct result of the internet and the information age. There are so many things software does cheaper and better than people. Nowadays, fewer and fewer people are working in the traditional workplace. One consequence of automation has been that the people whose jobs don’t get automated usually fulfill very specialized and cognitively demanding roles like management or consultation. 

Therefore, using performance management tools can help to vastly improve the performance of these specialized professionals. They are accurate, objective, and help managers automate the managing process.

So there are a lot of practical reasons why most organizations today are motivated to invest in performance management software: the advantages of acquiring performance management tools are very high, and, conversely, the disadvantages of not acquiring them are also significant. 

Organizational Benefits of using performance management systems 

Detailed Information

Chiefly, performance management systems provide detailed information about employees’ performance metrics. This information is invaluable in assessing what areas an employee is lacking in and where they’re doing well. Managers can use this information to accurately construct an image of what their employees are doing right and what they’re doing wrong. Managers can also use this information to figure what tasks employees are better at doing and assign them tasks accordingly. Essentially, managers receive an overall perspective on how their employees are performing individually and collectively. It will allow them to vastly improve employee performance management. 

Objective Feedback 

Most performance management systems also have in-built feedback mechanisms that let managers directly inform employees of their shortcomings and offer them advice on how to improve. Managers can also easily provide feedback scores for employees on applications that are objective, accurate, and impartial. When evaluations are done by employee performance systems, employees don’t have to worry about any biases or prejudices creeping in. The accuracy of performance management systems is especially important for large corporations with large numbers of remote employees, as it is difficult to enforce impartiality in manager reviews on a large scale. 

Also Read: 10 Best Employee Feedback Tools To Track Performance

Employee engagement and morale

Performance management systems also boost employee engagement with their organization since the applications allow employees to obtain detailed information on their performance metrics as well as about how their managers see them. The increased engagement is particularly important for remote work operations since more people report feeling alienated from working remotely than on-site. Improved employee engagement is important since it allows employees to experience higher morale, which translates to higher productivity. As such, organizations have a lot to gain from achieving higher morale by using employee performance software.

Growth and Consistency 

Employee performance management systems help organizations streamline their workflows by identifying what their employee’s individual strengths are. Organizations can take advantage of this information by assigning employees’ tasks according to what they do best, which would maximize productivity and minimize inefficiency. Consistently assigning tasks to the employees best-suited to performing them will have important long-term consequences for organizations. Their ability to produce a consistent quality of work within predictable time periods will provide organizations with many growth and expansion opportunities. 

Reducing Firing Risk

Employee performance management systems objectively identify which employees are the best performers, but they can also help identify the low performers. This information can assist HR and managers identify the weakest links in their organization and terminate  their employment if needed. Employees also benefit from performance management systems. Their job security increases from knowing that as long as their performance is objectively reviewed,they won’t be fired unless their performance metrics decline by a certain amount. The clarity offered by these systems is effective in improving company morale. 

Talent Retention and Development

Employee performance management systems are effective in highlighting rising talent and allowing managers to notice which employees have increased productivity. Managers can easily identify which employees have the most potential and offer them training and promotions accordingly. The improved ability to identify talent will also allow organizations to become more meritocratic, prioritizing individuals who have the most success. Long-term, this type of objective performance-based meritocracy ensures an organization’s employees to remain highly motivated, as they are recognized and awarded for their talent. The increased meritocracy translates to improved financial benefits for organizations long-term.

Also Read: Want To Know Why Your Employees Leave? Here’s Why

Disadvantages of not using employee performance management

Not employing a performance management software in today’s day and age has some serious drawbacks for most organizations. 

Lack of objectivity 

Without dedicated employee management software, at best your organization could use general database software to record information, costing a lot of unnecessary time and energy. Or worse, you don’t employ anything to track employee performance, which will make your performance reviews biased. Skewed employee performance reports mean that your managers don’t fully know who’s doing well and who’s not. Since their biases and prejudices can creep into the performance reviews, your managers might become disliked by your employees. Inaccurate employee reviews can lead to increasing tensions between management and team members, which will lower overall morale and hamper employee engagement. 

Mismanagement and lack of communication 

Without performance management software to provide them with easily accessible information, your employees will be left relatively unaware of how they’re performing. They won’t know what their respective strengths and weaknesses are. Also, it will be difficult for employees to communicate with managers regarding their feedback, especially if a single manager oversees a large team. The lack of effective communication and performance measurement means that in the long term, your organization could suffer from serious mismanagement problems that hinder productivity and prevent otherwise attainable growth.

Also Read: 10 Ways To Improve Communication At The Workplace

Poor planning and Task Management

Without precise knowledge of their employee’s respective strengths and weaknesses, managers will have to rely on guesswork and intuition for assigned tasks and planning for large projects. This lack of knowledge is a prime source for poor planning and task mismanagement problems to rise. Not only will it take longer for managers to decide which tasks to assign to which employees, but it’s also far less likely that your manager’s decisions will be optimal given the lack of data. Employees also suffer from this state of affairs since it’s likely they will be assigned work they’re not optimally prepared for. 

Training gap 

Without the ability to accurately and systematically highlight the weaknesses of their employees, organizations will not recognize what areas their employees need training in. Employees will continue working with their existing problems, and the organizations will have no knowledge of how to correct them. The lack of effective training from their employers will lead to employees suffering from decreased morale and, without their weaknesses corrected, both the employees and the organization will suffer from inefficiency. Investing in an employee review system will correct this problem by highlighting areas of weakness.

Poor Morale and Retention 

Without a performance review system, organizations suffer from unnecessary inefficiency. This inefficiency translates into financial losses in the long term. If employees begin to feel that they are not receiving enough recognition, it will lead to a decrease in morale and increased attrition. The most talented members of the organization are likely to leave earlier due to a lack of recognition, which will greatly damage the organization long term.

Also Read: Employee Retention Strategy – How To Retain Top Talent?

Lack of effective compensation methods 

It can be difficult to track overtime work and make overtime payments with conventional business tools, which discourages employees from working overtime, especially in large organizations. This issue is particularly bad for companies that have large and slow bureaucracies that take time to process overtime compensation requests. Many employees may even feel a sense of distrust towards their managers and employers for this lack of support during overtime work. A performance management system can bypass the issue with bureaucracies entirely and provide employees comfort in knowing that they will always be paid overtime, which will improve organizational morale.

Conclusion

In conclusion, employee performance management systems are a great investment. They help in managing today’s employees in a modern decentralized workplace. They help your managers make objective informed decisions about what your employees are doing right, what they’re doing wrong. It helps them recognize the right talent. Without using such a system, your organization is likely to suffer from inefficiency, which will result in long-term financial and productivity losses.


Want to know more employee about performance management systems? Request for a live demo.

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How to Conduct Performance Reviews for Managers?

A top-down performance review is the norm in most organizations. Employees sit anxiously as their managers rate and rank them based on their performance during the current year. The problem is, the report is only coming from the managers to their employees and not the other way around.

Study by Gallup shows managers contribute significantly (up to 70%) to how engaged an employee is at their jobs. Another showed that 71% of managers agree that employee engagement is an important factor that affects an organization’s success. So, when direct managers influence employees’ performance, why aren’t there more bottom-top performance reviews for managers?

Also read: What Is A Performance Management System?

Although this article may not directly answer this question, we will discuss the importance of a performance reviews for managers, the points to note when conducting one, and what to evaluate when carrying one out.

What is a Performance Review?

Before we drive into the article, we will quickly define performance review. A performance review is an assessment that aims to identify strengths and weaknesses, grade the work done in the past year, and give constructive feedback to improve the person under review. The goal of a performance review is to make sure the receiver can improve.

The aim is to develop the person to contribute better to the organization’s mission. According to a Gallup study, disengaged employees cost U.S. businesses up to $550 billion in lost productivity each year. Moreover, actively disengaged employees are nearly twice as likely to leave their job within a year.

Importance of Conducting Performance Reviews for Managers

A line manager is also an employee. The crucial difference is that they are to watch over other employees. This means they are not exempt from being reviewed either. That’s why here we show why performance reviews for management are crucial.

  • Strengthen Employee Engagement

A study by Cio showed that when employee engagement is low, it leads to people leaving their jobs, and for others, it means not giving their 100% in the office. Many employees would love to give their managers feedback to improve their work relationships, but most companies do not have that built-in into their system. A performance review for managers signals to the employee that the company cares about their voice – and wants to hear from the employees about their management. It’s a great way to boost employee engagement. 

Also read: Goal Setting Software Guide For CIOs
  • Helps to Identify Leadership Problems

Most managers in leadership positions got there because they showed consistently outstanding results or, for a select few, a reward for their loyalty. Most managers aren’t born leaders. They learn this trait while working and grow into that position with time and training. Employees carrying out a performance appraisal can help pinpoint areas of weakness their managers can work on, and other aspects that may require training.

  • Improves Work Environment

The worst kind of workplace to be at is the toxic type. And to develop a productive working space. There is a need to clear the air of tensions among workers, side comments, and unsatisfactory conditions in the office. One way of doing this is by conducting a performance appraisal. Employees who have received feedback during their performance review can also “rate” their manager. 

It’s a great way to exchange feedback and is also a good conversation starter. It allows employees and managers to be more honest with themselves. And they can work together towards improving their working condition. If management sees no improvement from the team, they can step in and handle the case themselves.

Points to Note When Conducting Reviews for Managers

While it is significant to look at a team’s review from both sides (employees and managers), it is also vital to know how best to carry out a manager’s performance review in the workplace. Unlike an employee’s review, where a manager rates a subordinate, in a manager’s review subordinates review the manager. 

This dynamic can lead to a power play by the manager, like intimidations and threats that affect the result. To avoid this, here are some steps you can take when conducting a manager’s appraisal review.

  • Make the Review Process Confidential

The most important aspect of the process is to maintain confidentiality. This confidentiality means that all the reviews should be anonymous to everyone, including the HR personnel, who is likely to be in charge of the process. Doing this gives the staff members the confidence to express themselves freely without worrying about any backlash from the manager.

  • Ask Specific Questions But Allow for Clarification

The questions should be specific. They can come in different formats, including the Likert scale questions format, Yes or no format, and open-ended formats. The Likert scale asks a question and gives you a range of options to pick an answer. 

For example: How knowledgeable is your manager about their job? Instead of two extremes, like a yes or no going for “Strongly Disagree,” “Disagree,” “Unsure,” “Agree,” and “Strongly Agree” give you a broader range of options to choose from.

Yes or No question formats are straight to the point. The questions demand that the employees give a yes or no answer. Open-ended questions need the employees to go into details. It provides room to explain the problem and suggest potential solutions for them.

Most performance reviews are a mix of two of these formats and styles. Management will need to encourage employees to answer the questions to the best of their ability to get fair reviews of the manager.

  • Take Prompt Action

It should not be all talk. Acting on the problem as fast as possible is as essential as conducting the performance review itself. This act tells the employees that you take them and the appraisal seriously. If the problems are not as pressing, management can take their time but should realize that the longer they take, the more those minor issues fester and disrupt the employees working under such managers.

  • Monitor the Process

The last point to note when conducting a manager’s performance review is to monitor the changes you have implemented. Carrying out surveys with employees, stopping by for inspections, and monitoring the performance of the manager and their team is a vital step. It ensures that the solution is long term and gives management something to compare for the next review.

What to Evaluate When Conducting the Review?

When evaluating employees’ performance, there are skills the manager assesses. They assess their work ethics, problem-solving skills, collaboration, and decision-making. In the same way, employees will need to review their manager’s skill set. We will briefly discuss them.

  • Supervisory Skills

Supervisory skills monitor the manager’s ability to organize, direct, and oversee his team. This skill will rate his ability to explain the details of a job, correct it with accurate instructions and guide their team to achieve their goals. Staff members can share their experiences of when the manager showed supervisory skills. Management can also ask staff members to share an incident when they didn’t show these.

  • Communication Skills

Communication skills are an essential skill to have in the workplace. The team members will appraise the supervisor on how well they can make their point. The staff members will review the supervisor on their ability to give clear and concise instructions.

How often do they engage in providing constructive feedback? Do they go over to re-explain a task if not clearly understood by a team member? These are also some other questions that management will ask under this skill set.

Team members will need to give examples of the manager’s communication skills. Communication can also cover communicating outside the workplace.

  • Emotional Intelligence 

In modern times, emotional intelligence has become a crucial part of management. It determines how well managers can handle conflict and embraces emotional vulnerability. The conflict may be internal, meaning a team member is battling out-of-work issues. Or external, which is between two or more team members. 

How good are they at encouraging, motivating during tough times, and connecting with their team? Can the person control themselves when angry? How does the person relate and interact with other members of the team?

Staff members will review their performance based on how their manager treats them.

  • Strategic Planning Skills

The reason companies appoint or promote most people into a managerial role is because of their strategic planning skills. They will assess the manager based on their ability to plan, if the manager had the foresight of noting the organizational goal while planning for the team, and how well they adapt when unforeseen circumstances render the initial plan useless. Strategic planning will mean the manager is knowledgeable and flexible enough to make calls that benefit the team and, by extension, the company.

Also Read: How To Build A Successful Upskilling And Reskilling Program

Conclusion

Performance reviews for managers are as important as performance review for employees. It gives them a better understanding and insights into how they work and helps them improve.


Want to know how Engagedly can help you conduct performance reviews for managers? Request for a live demo.

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How Performance Management Software Helps in Employee Development

A report by LinkedIn shows that 64% of learning and development professionals believe reskilling their current workforce to fill skills gaps is more of a priority in a post-pandemic world. Furthermore, employee development has been recognized as one of the most important factors in organizational development by various Fortune 500 companies. 

Annually, US organizations spend over $180 billion on the formal training and development of their employees. The focus on employee development has increased since the pandemic. It created a need for a dynamic and skilled workforce to handle critical and unprecedented business challenges. 

As organizations are competing for the right talent in the global marketplace, it is becoming important to nurture their current employees as well. It has been observed that organizations that invest in employee professional development programs see a substantial increase in employee productivity, higher engagement, mitigation of critical loss making risks, reduced turnover, and increased revenue. Moreover, it gives employees opportunities to understand their career growth and become attuned to the organizational goals. Engaged and productive employees stay longer in the organization and help in achieving better results.

Many organizations are now emphasizing the importance of performance management software to develop and engage their workforce. Employee development is at the core of performance management. It incorporates a performance management program that helps organizations scale up their workforce effectively and methodically. 

Also Read: What is a performance management system?

What Is Employee Development?

Employee development is not a new concept. It gained prominence during and after the Second World War, when countries needed skilled people to carry out work in factories and warehouses. It led to the development of employee training programs that helped unskilled workers gain the skills required to perform their tasks efficiently and effectively. Soon, with the development of technologies and the introduction of power computing, employee training and development initiatives became the norm. 

Organizations throughout the world have started developing programs for employee development to cater to changing market demands, increasing global competition, overcoming quality issues, and developing a workforce for the future.

Continuous employee development involves activities undertaken by organizations to improve the overall performance of employees. It can be based on the goals set by organizations, like reducing employee turnover, increasing diversity and inclusion, and increasing employee engagement, and productivity. 

Based on the goals, organizations can use different approaches to employee development. Training and development programs, mentoring and coaching, employee counselling, cross-functional training, job rotation, job enrichment and enhancement are some of the employee development activities.

Let us discuss the importance of employee development from a performance management standpoint.

Also Read: 10 best employee feedback tools to track performance

Why Is Employee Development Important?

To remain competitive in the ever-changing business environment, it is important to focus on continuous employee development. A skilled and competitive workforce helps in building strategies that are aligned with organizational goals and objectives. 

By adopting performance management software, it becomes easier to organize, monitor, and measure the success of human resources. It assists upper management in strategizing employee development activities and automates the manual processes of goal setting and performance review.

Some of the benefits of employee development that can be achieved through performance management software are discussed below.

Attracting New Talent

A report by Gallup highlights that 59% of millennials focus on learning and development opportunities while applying for jobs. In comparison, 44% of Gen X and 41% of baby boomers focus on skills development as a major criterion for job selection. The increasing reliance on learning and development showcases the paradigm shift among job seekers. 

Organizations that invest in their employees, develop a brand image that helps them attract the right talent. In the last decade, many organizations have started allocating more funds to the learning and development of employees in order to keep themselves more attractive to job seekers. 

Also Read: Impact of employee development on productivity

Reskilling and Upskilling Current Employees

A staggering 87% of millennials see career and professional development as an important parameter in their job. Giving opportunities to employees to reskill and upskill themselves keeps them involved in their career progression and also gives them a feeling of being cared for by their employer. 

By utilizing the features of 360 degree feedback and continuous performance management, organizations can keep track of their employees’ performance and conduct training programs for improvement. It also helps in recognizing and rewarding the best performers 

Improve Employee Engagement

A report published by Gallup states that only 36% of US employees are engaged in their workplace. Globally, this figure is just 20%. Employee engagement is directly related to an employee’s commitment towards the organization. Many executives cite employee engagement as one of the key strategies in building a performance-driven organization.

Focusing on employees’ professional development helps in building an engaged workforce that is more productive and is ready to go the extra mile to achieve their targets. An engaged workforce is less prone to making critical errors and helps in increasing the overall productivity of an organization.

Also Read: 10 best tools for employee goal setting

Succession Planning

Succession planning is important for maintaining a strong position in the market. It is an integrated and systematic process that involves identifying important positions in the organization and creating a talent pipeline for filling those vacancies internally. 

Succession planning requires taking into consideration the current and future organizational needs. It ensures that people with the requisite skills are available to take up the jobs in the future. Succession planning strengthens the overall capabilities of the organization by undertaking the following process:

  • Identifying key areas and positions
  • Determine the capabilities and skills required for key areas and positions.
  • Identifying internal resources interested in the positions and assessing their capabilities
  • Develop and implement knowledge transfer plans
  • Evaluate the effectiveness of the plan

Performance management software aids in the overall succession planning process by identifying employee skill sets and providing a strategic path to develop capabilities and measure the plan’s effectiveness.

Reducing Employee Turnover

Employee training and development have a direct impact on employee turnover and absenteeism. It is generally thought that skilled employees have a greater chance of leaving the organization, but research has shown that by investing in employee development, organizations can reduce the turnover rate and can also prevent frequent layoffs. 

Also Read: 8 steps to effective employee surveys

Aligning Business Strategy With Organizational Goals

Aligning business strategy with organizational goals helps in making informed decisions. It also ensures that everyone in the organization is working towards a common goal. A business strategy has a direct impact on the revenue, sales and marketing initiatives of an organization. To achieve higher results, organizations need to focus on aligning their strategy with organizational goals and objectives.

Performance management software helps with resource alignment by defining employee goals, employee development, and fixing performance criteria that support the organizational vision and mission.

Diversity and Inclusion

One of the most important aspects of employee development is strengthening the DEI (diversity, equity, and inclusion) initiatives. Much research has shown that less represented groups feel the burden of not getting enough support from the management. Thus leading them to quit the organization early. But with the increasing focus on DEI, employers can now create focused programs that help such groups in their learning and development.

Also Read: 10 features to look for in an OKR software

Utilizing Performance Management Software for Employee Development

Performance management software, also known as an employee performance management tool, helps managers track the performance of their direct reports and provide them with real time feedback for improvements. Therefore, many organizations have started switching from traditional performance management systems to data-driven performance management systems, powered by the intelligent insights offered by the tools. 

The features offered by the software help in solving complex human resource challenges. It uses technologies like advanced analytics, AI, and machine learning, and psychological concepts embedded into the system. 

Enagedly is a performance management platform that offers a wide range of features to engage, enable, and develop employees. Its scalable and customizable features like OKRs/goal setting, real time feedback, ongoing check-ins, 360 degree feedback, and talent analytics make it a comprehensive solution for managing a workforce of any size.

Let us look at the salient features of performance management software that help in employee development.

Rewards and Recognition

Researchers have found a direct link between employee recognition and productivity. Employees who are frequently recognized for their efforts are more likely to stay longer in the organization. They are also focused on the achievement of organizational objectives. As many organizations are utilizing the advantages of rewards and recognition, it has become an astounding $46 billion market- Forbes.

Organizations must focus on employee development by rewarding their employees for their efforts and contributions to organizational success. 

Also Read: Performance management tools for employee engagement

Setting SMART Goals

The first and foremost step towards employee development is setting up SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals. It helps managers and employees track their performance and take corrective action whenever their performance drops. The feature also helps the upper management keep track of the employees from various departments, teams, and roles .

Setting SMART goals streamlines business ideas and focuses the efforts of employees on allocating their time to tasks and activities that bring in the highest ROI. It helps in tracking the progress of employees and can provide insights on actions to be taken for employee development.

360 Degree Feedback

Feedback helps in holistic employee development by providing them with improvement plans, tactics, and measures to enhance their performance. 360 degree feedback is a process in which employees receive anonymous and confidential feedback from their colleagues (including supervisors, managers, direct reports, and peers). 

It is an effective tool for analyzing employees’ performance and motivating them to improve their skills, capabilities, and overall performance. It further helps in the recognition of employees with learning gaps and puts them on employee development programs.

Also Read: Common leadership challenges at workplace

Learning Management System

Learning opportunities are one of the most crucial parameters that define the success of an employee in an organization. Having a performance management system solves the challenges of learning and development. It helps in identifying the current skills of employees and promotes continuous learning on any topic. 

The most advantageous feature of an LMS is its ability to track the learning of employees. Managers can check the progress of their employees, their current performance on assessments, and the learning gaps highlighted by the tool. 

Conclusion

To thrive and grow in these turbulent times, organizations need to focus on the development of their most potential resource: employees. Therefore, by investing in their learning and development initiatives, organizations can create a skilled and performance-driven workforce that is able to take challenges head on and contribute towards the achievement of organizational goals.

We hope the article answers your question about “How software helps in employee development?”.

Employee Engagement Survey

Guide to select the right Performance Review Software

Investing in performance review software is one of the best decisions your business could make, given how important these applications are for managing an increasingly decentralized work environment. This type of software streamlines work for managers and offers objective ways to measure employee productivity and improve overall management. There’s a huge variety of these performance tools though, and some are quite the investment, so it can be daunting to decide which one you should pick. Don’t worry, we’ll guide you through the entire process of choosing the right performance review software for you.

Step 1: Understand your needs

You need a clear perspective of what you need from a performance review software in terms of HR, finance, and your specific business goals. 

1. Talk to HR

Since HR is responsible for evaluating employee performance and conducting hiring decisions, they will understand your company’s performance needs best. Your organization’s HR department can inform you on what specific features you need from performance evaluation software. They could easily identify how easily such software can be integrated into your company, and whether you should expect a steep learning curve from your employees when they start using it. 

Also Read: 9 Progressive HR Approaches from HR Professionals

2. Budget Constraints 

Professional performance review software is an investment, often a large one, so you need to set a budget range. After having a general idea of what range you can afford to invest in, you need to conduct a cost-benefit analysis of optional features, opting for only the ones you absolutely need. Ideally, you should set your investment range according to your perceived future requirements. If you expect your company to grow massively in the near future or suspect there’s a severe problem with existing performance management, it may be worth spending more. 

3. Organizational Goals

Performance management software is most effective when you already know what you want. It’s not strictly necessary to have a list of exactly everything you need, but it helps to at least have a general idea of what place the system has in your company. 

For instance, if you’re a software development company, you may want your employees to develop new applications quicker, but you also don’t want to compromise on quality. In such a case, you need performance management software that doesn’t just track time but also provides a checklist of project requirements to ensure new applications are developed quicker without loss in quality.

Also Read: 7 Reasons Why Goal Setting Is Important

4. Use a trial or demo version.

Sometimes the best way to see if something works is to just try it out and see what happens. Thankfully, many performance review softwares have trial and demo versions you can test for a short period of time to see if they fit your needs. Usually, you’ll be given access for a week, which is enough time to collect data and conduct analysis to see whether productivity has improved or not. 

Using trial software is also a good idea if you’re not sure of what additional features you want to have. While testing the demo or trial version of the performance review software, you’ll quickly discover additional things you need. For example, if you’re a real estate organization, you might find that one of the most valuable additional features you need from your performance review software is being able to calculate the time spent per unit by a vendor. 

5. Note the features you want 

Although every company’s needs are different, there are generally a few functions every company needs, like listing goals, recording data, and exporting information. And, depending on your organization, you may have specific requirements like providing in-app feedback to employees too. 

Basic features

  • Assignments

Effective performance review software has the capacity to assign team and individual goals for your employees, and it should be able to integrate them in a way that makes sense from an overall perspective. Objective and Key Results (OKR) can easily be used on performance review software. 

  • Data Recording

Performance appraisal software should allow you to collect performance-related data from employees such as the number of hours logged, the amount of time taken to complete a task, etc. This raw data should be easily accessible for managers. 

  • Export data

You should be able to export the data stored on the application to external sources for safety, analytical, or managerial reasons. There is no valid reason for not being able to do that. 

  • Basic statistics

At least some basic statistical functions should be present, like calculating averages. These statistics offer meaningful information for managers. 

Also Read: What Is A Performance Management System?

Advanced functions 

These requirements may or may not apply to your specific case, but generally the larger and more complex an organization is, their needs will also be more complex. 

  • Goal adjustment and editability 

Depending on your industry, you may have very complex tasks that you assign to employees. In that case, you need a performance review system that allows managers to collect different types of data flexibly and edit task requirements if needed. 

  • Feedback mechanism 

Being able to give feedback directly through the employee performance management application is a desirable feature for large organizations. 

  • Real-Time Progress Updates 

This feature is especially desirable for companies with large numbers of remote workers. Being able to see everything that each employee is doing at a glance helps managers better understand their employee’s conditions. 

  • Visual Representation of Data 

Some performance software lets you construct basic visual diagrams, like piecharts, bar graphs and histograms, of employee performance. These visual aids can be useful if you want to represent information intuitively. 

  • Compensation Integration 

Being able to dispense salaries from a performance application is a useful feature if your employees frequently work overtime, and you would like to track them easily. 

Step 2: Consider Technical Aspects 

Even if you find a performance review system that aligns with your goals perfectly, you still need to make sure it can be integrated into your existing work systems optimally.

1. Compatibility with existing systems

Larger organizations typically already have databases and systems to record employee performance. If you already have such a setup, make sure you can easily export the existing data to the new software. Also, make sure your current It setup will easily allow you to run the software. 

You could start assessing your needs by consulting your IT department about the best way to introduce the performance evaluation software to your organization. Most performance management applications, especially high-end ones, are designed to be compatible with most systems, but you should still check regardless. 

2. Employee adaptation

Transitioning to a new software might initially be difficult for your employees if they’re not technically literate. You might experience disruption caused by the adjustment period, that’s normal, but it should not be a prolonged problem. It should not take your organization more than a week to adjust to the new system. 

This is why trial periods are crucial. During the trial period of a performance review application, take note of how quickly your employees adjust to the new system. If they take too long, it’s evidence that the specific application isn’t right for you. 

Also Read: 8 Steps To Effective Employee Surveys

3. UI – UX or Interface design

A good performance management application should be easy to use with a friendly, clear, and intuitive user interface (UI). Ideally, your staff should experience minimal confusion while using the application. A good UI will ensure the software performs optimally. 

Conversely, a bad UI will lead to disruptions. Employees may find it difficult to use and will make mistakes, skewing the accuracy of the data recorded. Bad UI also indicates the company that developed the software lacks professionalism. 

4. Hosting 

It’s important to pay attention to whether your performance evaluation software can be hosted locally or on the cloud. Ideally, a performance management application should be hosted on a cloud-dedicated server to maximize safety. This type of infrastructure tends to be the most stable, and you should try to get applications that only run on the cloud. 

Step 3: Consider long-term viability 

Performance management software is a long-term investment, so you should make sure the application you choose benefits you long-term.

1. Customer Support 

Inevitably, you will run into problems with any performance management software you use. When these problems arise, you want to make sure the company you’ve hired has a good customer support system. It will help you quickly diagnose your issues and provide effective support. It would be a good idea to check the customer support reviews of different performance review applications. Steer clear of applications with generally bad customer support reviews since it indicates a lack of professionalism. 

2. Scalability and flexibility

Your organization’s needs will change over time as it grows, expands, and encounters new challenges. The performance review software should, ideally, be able to adapt to the changing needs. Your requirements with 100 employees will be vastly different than they are with 10. So make sure that any software you choose to invest in has the potential to be scaled up to the changing needs. The best options will allow you to change nearly everything about the application long-term.

3. Longevity 

Compatibility with new systems is an important requirement. Ideally, the software you invest in today should be fully compatible with various systems for the next 5 to 10 years at least. You should consult with your application’s provider over how long they intend to offer IT support, including how frequently they intend to release updates. The best performance systems will have guaranteed long-term support for their systems and a dedicated team.

Conclusion

An employee performance management software is a great investment, but like any other purchase, you have to make sure you do it right. You need to choose the software that fulfils your specific requirements best, is the easiest to use, has the most number of desired features, and fits in your budget. 


Want to know about Engagedly’s performance review software? Request a demo from our experts!

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What is Continuous Performance Management (CPM)?

Many companies today use a mixed bag of processes and tools to manage their employees. From annual performance appraisals to quarterly or even monthly check-ins, the ways managers evaluate and communicate with their teams vary widely. Some companies, like Zappos, switched to ongoing real time feedback to reinforce performance consistency in the workplace . 

While that can be considered as a standard way of evaluating performance, there is a method that not only boosts steady performance but also builds trust. It’s called Continuous Performance Management (CPM) and it is changing the way managers think about their jobs as well as the way organizations manage productivity.

The CPM approach takes away the pressure of waiting for formal reviews, which often allows months to pass without any communication from management to employees on how they’re doing. In a study by CEB, the average time between a manager’s review and feedback to an employee was around 120 days — far too long for many companies today. 

Also Read: How To Create A Feedback Culture In Your Workplace?

The perfect storm of social media, instant messaging and overall competitive pressures put leaders at risk if their team isn’t feeling engaged or getting quality feedback in real-time.

How Does Continuous Performance Management Work in the Workplace Setting?

CPM is a more fluid form of performance management — an approach that places the emphasis on employees, not managers. It encourages regular continuous monitoring of goals and feedback (almost daily) that helps both parties stay up to date with what’s working well and where there may be room for improvement. Here are some key components to making this work in your organization:

Using predictive analytics to understand which KPIs you should be measured at any given time eliminating those that don’t matter as much—or aren’t being properly tracked—by employees, can help minimize “data overload” and ensure information gatherers have the right material to work with. This allows for a higher success rate when giving feedback, as employees won’t feel overwhelmed with information they can’t use.

Having an agile management system in place 

It enables managers to receive relevant feedback at the right time. This means creating a “micro-ecosystem” by combining HR and operational technology (OT), which has been shown to provide much more actionable insights than either OT or HR systems alone when it comes to data-driven decisions. 

While this may sound daunting, any company that is already utilizing key performance indicators (KPIs) across their organization will find it straightforward. For instance, if you’re seeing trends in call times and customer complaints, this might be attributed to underperforming employees who aren’t hitting sales goals; thus requiring immediate follow-up from managers.

Also Read: Goal Setting Processes: KPI VS OKR

An opt-in approach rather than opt-out

The “you must participate” approach may seem like a no-brainer, but it’s surprising how many organizations still cling to the old “feedback is just something we do around here, whether you’re interested in receiving it or not” model. As more companies adopt CPM, they’re finding that by asking for employee input on their goals and performance processes, they get better insight into what’s working well. 

For example, when employees actively participate in providing feedback on what KPIs matter most, they feel more invested in hitting them, which makes for healthier teams full of engaged employees.

Rewarding high performers who give great feedback

When you encourage each member of your team to share ideas about best practices — while also rewarding individuals who offer quality insights — you’ll see a more engaged workforce that feels empowered to contribute what they know. 

For example, you could provide incentives or bonus to employees who regularly give managers valuable feedback on how they’re doing—and have them use it as a coaching tool for peers on their team. This is one of the most effective ways to show employees that bosses value good reviews just as much as high performance.

Also Read: 5 Employee Appreciation Ideas For Your Remote Team

Keeping scorecards up-to-date

More companies realize it’s not enough to measure performance over longer periods, such as yearly or quarterly reviews, but rather must do so using shorter intervals that offer instant feedback on real-time data from OT systems. Using something called “forced ranking” (or simply keeping scorecards up-to-date) is also helpful. 

It ensures that managers are tracking results at all times so they can provide immediate feedback to employees on how they’re doing — while also measuring key performance indicators, or KPIs, which tell the whole story about what goals each rep is reaching, and whether their work is proactive enough versus reactive.

Overcoming challenges

While it’s good to have managers who are open to continuous performance management practices, it may present some pitfalls for underperforming employees. Implementing a new system can be overwhelming for those who don’t see themselves improving in the current year. That said, by approaching this change as an engagement initiative, companies can guide staff through these initial growing pains.

Why Organizations Should Implement Continuous Performance Management

To meet customer demand, companies are now expected to produce results faster than ever before. In the past, it was all about hitting certain milestones for a big completion date or project launch – but in today’s competitive business world, being able to deliver in small packages quickly and effectively is what counts most.

In a survey of 3,000+ global companies, 51% cited “speed and responsiveness to market changes” as their number one challenge—nearly double that of the second-highest-ranking response at 28%. This increase in speed can result in more chances of shipment (i.e., such as new products or services), but it doesn’t come without challenges: namely, an increased need to provide instant feedback across teams throughout the company.

Continuous Performance Management is one of the most effective tools companies can use to address this issue and support speedy decision-making. By involving employees at every level of the organization, CPM helps management build a culture that prioritizes real-time feedback and collaboration–empowering everyone to make informed decisions that can benefit both internal teams and clients/customers as well.

Organizations now need more people across all roles (not just managers) to be able to provide instant feedback on everything from tactical projects to strategic initiatives. This means no longer do those closest to key business operations have time for long reviews or evaluations; they must instead quickly assess situations and offer real-time and direction–especially with regard to new developments in the ever-changing digital and social media landscapes.

Benefits of Continuous Performance Management  

The most important benefit of implementing continuous performance management is that it supports faster decision-making across the organization. By constantly receiving input from those closest to projects and operations, managers can help their teams make better-informed decisions on how to move forward with specific initiatives.

On the flip side, employees who are getting more and more feedback and direction on a regular basis (e.g., every two weeks) will be able to see whether they’re meeting goals–and adjust accordingly if need be.

As companies continue moving toward putting out new products and services quickly, long gone are the days where big unveilings were simply annual events–they must now capture early market opportunities as they arise. That’s having access to instant information about who’s using what, when, and where (especially longitudinally) can help companies grasp new opportunities quicker than competitors; plus it ensures a more accurate rollout of future updates.

Real-time decision-making is possible with continuous performance management because, like many other KPIs, instant feedback is captured in real-time — allowing managers to use the most up-to-date information available when making decisions. This enables teams to recognize any issues or delays early on in an initiative or project, so they can quickly move toward alternative options without wasting too much time.

Challenges of Continuous Performance Management 

While CPM has a long list of positive benefits, it’s not without its own set of challenges. One is that some workers may feel as though they’re being micromanaged–having every move documented and measured closely by managers, peer-to-peer , can make employees feel uneasy.

Another issue with continuous performance management is that it doesn’t apply to all workers in the same way: salary employees don’t receive feedback or input from clients/customers at regular intervals throughout the year (with whom they do their jobs), but instead only through formal reviews. For these types of workers, CPM still holds value — namely because it provides more comprehensive communication with managers on an ongoing basis, rather than just once annually.

In order for companies to reap the full benefits of continuous performance management, they must have proper training programmes in place. This means providing the right tools and communication channels to ensure that workers are receiving accurate feedback—which can be challenging when teams are across multiple offices or cities.

Also Read: The Importance Of Peer Feedback At Workplace

It’s also critical to establish regular communication schedules between managers and employees so both parties know what to expect; not only does this make it easier for employees to track their own progress against goals, but managers will also better understand how plans change/shift over time depending on external factors (e.g., new hires, promotions, reorganizations).

The Future for Continuous Performance Management in the Workplace

Continuous performance management is the natural next step as businesses move toward a more paperless, data-driven corporate culture. Having instant access to figures and information means companies can make smarter decisions about growth strategies and future moves .

However, continuous performance management isn’t going away anytime soon. As customization becomes a bigger priority in business–customization of products/services, customer service interactions, etc.–workers will need increased feedback from managers so they know the best way to achieve these goals over time.

In order for CPM to work most effectively, employees should be involved in monitoring their own progress against certain KPIs — especially those that directly impact their role — while managers provide more high-level feedback on progress toward long-term projects.

Also Read: What Is A Performance Management System?

The growing trend in workplace technology means companies are entering a new era of continuous performance management, where data is collected automatically rather than through manual reporting by workers themselves. With the right tools and processes in place, CPM can enable teams across an organization to work better together while still maintaining individual autonomy over tasks that must be completed at one’s own pace or outside the view of others.

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Want to know how Engagedly can help you with continuous performance management? Request for a live demo.

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10 Reasons to Use Goal Setting Software

Setting goals is a crucial task any organization should take with great importance. It gives the management and employees a sense of purpose and direction. Imagine running a race without knowing where the finish line is. How meaningless it would seem to most people – putting in the effort of working every day without an end goal. And because we would like to avoid such a situation, we have to set goals. Goal setting has its many pecks, and that’s where goal setting software comes into play. Goal-setting software helps you plan, manage, and track your goal, ensuring you are working with a sense of direction.

The goal setting software can assist any business with a goal-setting strategy, and in this article, we will discuss ten reasons you should use a goal-setting application.

Provides Clarity and Transparency

Goal setting provides clarity to management and employees of an organization. And using goal-setting software helps you to achieve this. A study by Inc. showed that 70% of companies ranked “communicating business goals” as an effective way to have high-performing staff members. 

Another study by Gallup shows that employees whose managers engage them in the goal-setting process perform 3.6 times better than their counterparts in the dark. Meaning employees show better engagement when they understand why they should achieve their goals.

Transparency means that everyone within the organization knows the goals, why the company sets those goals and their part in achieving them. Transparency allows for inclusion, which helps with the business direction. Clarity and transparency are at your fingertips if you use the target-setting software. Employees can access the breakdown of the company objectives into goals and where they come in.

Helps Employees See the Bigger Picture

The first reason ties into this point. Staff members who see themselves as part of the bigger picture are likely to work harder towards achieving their goals. They do this because they see how their contribution affects the overall organizational goals.

According to an article in Harvard Business Review, employees should see how their goals fit into the larger organizational goals to get the best from them. Their Interaction with the goal-setting software can aid this process.

The best goal setting software in the market has the features to help achieve this. 

Also Read: 5 Most Common OKR Myths Busted

Helps to Automate and Track Progress

In recent years, automation has become something of a buzzword. It’s a term often thrown about, and the surrounding hype is something to be envied. The truth is, there is a good reason for this hype.

Various studies like this have shown us proof of the buzz – a primary reason being an increase in productivity and reduced costs.

Automating activities like tracking, managing, and scoring makes it easier to attend to other essential activities. Artificial intelligence will carry out the repetitive process for you. Doing this makes it easier to carry out goal-setting strategies.

The goals can be customized for each employee and easily tracked from the platform by the manager in charge. The automation allows for tracking and feedback to be seamless. 

Keeps Employees Accountable

Staying accountable is one of the hardest and overlooked activities in a company. It’s easier to give end-of-year feedback to an employee than to monitor and track the employee’s progress. According to The American Society of Training and Development, you are 65% more likely to achieve your goal if you have someone tracking your progress.

A goal-setting software presents you with the platform to achieve this goal. 

Being accountable can bring out the best in an employee, and the best goal setting software in the market can help you achieve such.

It Becomes Easier to Manage a Team

Managing a team of people can be a tough task, and it isn’t unusual for team leaders to lose sight of the progress reports of team members because of other pressing matters. One of the many factors that ensures a company achieves its organizational goals is teamwork. When you and your team have a common goal in mind, it helps unify team members to meet the set targets.

A unit or department sets a target and then breaks them down into individual targets for each person. Each member then tracks their goals as individuals and as a collective. Since each member has access to the team’s overall goal with goal-setting software, they can keep each other in check.

A reliable goal-setting software ensures individuals can view the departmental goals. They also help individuals see how they contribute to the overall departmental goal. When departmental goals are readily accessible by team members, it helps them stay focused.

Also Read: 6 Traits of High-Performing Teams

Provide a Platform for Feedback

Getting feedback from your manager is an important task. Unfortunately, this task only occurs once in a blue moon and often performance reviews take place at the end of the year. A study by Officevibe revealed 4 out of 10 workers feel disengaged when they get no feedback. They are also two times likely to feel detached from the organization.

It gets more interesting as the study also shows only 58% of managers believe they give adequate feedback to their employees. This information provides us with some fascinating but understandable statistics. Another interesting finding in this study was 65% of participants said they wanted more feedback. 

Among employees that receive feedback weekly, 43% of them engage well with the business objectives. On the other hand, only 18% of people stay engaged without weekly feedback. 

Feedback also presents a way to improve and see things from other people’s perspectives. Peer-to-peer feedback can also help to de-escalate tensions between members of an organization. To gain an efficient feedback framework – it’s best to use an application that can provide a brilliant platform. The best goal setting software on the market has a feedback column where team members and other added members can give constructive feedback.

Goal Setting Recognition Tools Can Help Improve Employee Morale

In any modern office, recognizing the efforts of employees of any organization is necessary. A study by Gallup shows that the number one reason employees leave their jobs is because the company does not recognize their efforts. 

 Another study by SHRM also shows employee recognition helps to reduce frustration in the workplace by 28.6%. Both studies highlight how effective recognizing employees’ achievements are – especially in recent times where workers need more than good pay to stay in a job. The pandemic has seen employees reflect on their career goals and have seen many people opt to resign. 

 Recognizing and rewarding the efforts of employees is more significant than ever. And using the goal-setting software is a brilliant way to monitor and reward meeting goals and objectives – boosting the employees’ morale.

 Recognition can be as simple as using the software to publish the goals met to fellow peers. A goal-setting software can aid you by helping build a culture of rewarding and recognizing the best talents in your company. 

Improves Communication within the Organisation

A survey of 400 companies by Inc. found companies lose up to 37 billion per year because of poor communication. We cannot overemphasize the importance of good communication, as it is crucial to achieving the goals of an organization.

Efficient communication helps the management convey the organization’s vision to the staff members. It allows for feedback from employees and helps improve productivity. The advantages of having efficient communication are many, but some key ones include:

  • Improves the workplace atmosphere.
  • Reduces the amount of misinformation and confusion.
  • Helps to increase the commitment of the employees.

Acknowledging how vital good communication is, is not enough to align employees with the organizational goals. That is why gaining and using goal-setting software is an admirable first step you can take. The importance of the goal-setting application is in the number of communicating features it possesses. The best products in the markets have features to promote communication between employees and management. 

Also Read: Be A Better Manager And Avoid These 5 Mistakes

It Promotes Collaboration

The importance of goal setting means collaboration between departments is a powerful aspect for achieving organizational goals. No department is an island because it takes the effort of all to achieve the different targets the business has set out to do. For the departments to work well together, there are tools the company will need to function effectively, and one of them is a goal-setting tool.

One thing this tool brings to the forefront is its visibility. All employees can track the set goals and their progression, allowing for ease in cross-team collaboration. Working cross-team to solve a common company problem is a task that is doable with such software.

Another use for goal setting is it aids when working remotely or at home. It’s easy to keep up with your department worksheet and other departments if both departments are on a project. The best goal-setting apps in the market have features that help monitor the progress of other team members.

Flexible Goal Formatting for Different Departments

Different departments need different metrics in order to give a fair assessment. Good target-setting software is flexible enough to accommodate different goal formats. Some examples of goals and their tracking formats include:

  • “Hit $15m in the first quarter.” – We can track the goal in dollars.
  • “Increase sales of product X by 5%.”- the goal’s format is in percentage.
  • “Visit the company’s 10 new sites for inspection.” – This goal is measured in numbers.
  • “Send out a performance survey on Friday.” – This is a simple binary type goal. It requires a “done” or “not done” kind of goal format.

The best application out there has the flexibility to format and track different goals as the need presents itself. 

In conclusion, goal-setting software will be a big plus for your business. It can help you take your business to a whole new level where direction, accountability, and clarity become the norm.

Goal settings and OKRs

7 Steps To Setting Workplace Goals And Making Them Happen!

Often businesses have the time, resources, and money to be successful. Nevertheless, they fail miserably. Have you ever wondered the reason why? It is because they fail to understand the importance of workplace goals and effective goal setting in the workplace. Having clear goals provides motivation, clarity, purpose to employees, besides improving focus and engagement.

Setting effective workplace goals is the first step towards achieving success. The next step is to develop a plan to fulfill these goals. But the question is how to set effective workplace goals that motivate you to achieve them.

Continue reading “7 Steps To Setting Workplace Goals And Making Them Happen!”

Engagedly Inc. Wins Big with Six Brandon Hall Group Excellence in Technology Awards 2021

Brandon Hall Tech Awards recognizes Engagedly Inc.’s Technological Advancements in the area of Talent Management and Future Of Work

St. Louis, MO, Dec. 21, 2021: Engagedly Inc., a leader in performance management and employee engagement software, won five Brandon Hall Tech Awards announced on 9th December 2021. Brandon Hall Technology Awards, conducted by Brandon Hall Group, is a leading independent Human Capital Management Research and Analyst firm. 

Engagedly won: 

Gold in ‘Best Advance in an Integrated Talent Management Platform’ and ‘Best Advance in Performance Management Technology’, 

Silver in ‘Best Advance in Rewards and Recognition Technology’ and ‘Best Advance in Technology Innovation for the Remote Workforce’, and “Future of Work

Bronze in ‘Best Advance in Social Talent Management Technology’. 

Also read: Engagedly Named Performance Management Leader In G2 Summer 2021 Awards, Fourth Quarter Running

Engagedly helps organizations digitize their performance management and improve employee engagement. Engagedly’s cloud platform is built to enable your teams, execute your strategies, and engage your employees. It offers an easy-to-use and comprehensive set of features to ensure that people’s reviews are effective and easy, so that employees stay engaged and productive.

“It’s an immense honor to be associated with a passionate team at Engagedly to help other organizations build a better, more fulfilling workplace. Winning these awards is a testament to the vision of our team and our client partners, who share in that vision.”- said Sri Chellappa, President/Co-founder of Engagedly.

“Technology has never been more critical for success in human capital management than it is today. We were thrilled to see many new innovations in all areas, but especially related to the future of work,” said Brandon Hall Group Chief Operating Officer and awards program head Rachel Cooke. “Thanks to the many innovations from our Excellence in Technology winners, organizations have many compelling options as they make important decisions on how to leverage technology to drive their people strategies.” 

“HCM solution providers must be experts and visionaries in technology, but they also must have the ability to anticipate the diverse needs of employers as they work to adapt to ongoing change,” Brandon Hall Group CEO Mike Cooke said. “This requires a blend of curiosity, empathy and agility that is difficult to achieve. We have seen an extraordinary level of insight and creativity from our Excellence in Technology winners that has been exciting to see.” 

A panel of veteran, independent senior industry experts, and Brandon Hall Group senior analysts and executives evaluated the entries based upon the following criteria: 

  • Product
  • Unique differentiators  
  • Value proposition 
  • Measurable results

View the complete list of winners here.


About Engagedly

Engagedly is a fast-paced growth provider and an award-winning talent management solution provider. Built upon best practices and decades of research, Engagedly’s People + Strategy platform is evolving performance management, development and engagement to drive successful organizational outcomes across the globe. Engagedly’s E3 unified platform combines the power of business strategy execution, talent enablement, and employee engagement into one easy-to-use software solution. 

To learn more about Engagedly, visit: https://engagedly.com/


About Brandon Hall Group, Inc.:

Brandon Hall Group operates the largest and longest running awards program in Human Capital Management. As an independent HCM research and analyst firm they conduct studies in Learning and Development, Talent Management, Leadership Development, Diversity, Equity & Inclusion, Talent Acquisition and HR/Workforce Management. These benchmark studies help organizations by providing strategic insights for executives and practitioners responsible for growth and business results. 

Brandon Hall Group has also launched professional certifications for business and human capital management professionals to upskill themselves and gain credentials for career advancement. (www.brandonhall.com)

Employee Career Development

Best Practices for Building a Performance Management Metrics Strategy

A familiar situation: the team can no longer cope with the volume of work, and the manager hires another employee. This is a perfectly logical decision, but far from always effective. 

Social psychologists have come to the conclusion that in a team, a person tends to put less effort than in individual work. 

In this article, we are going to tell you how to make teams work without losing efficiency, why to monitor employee performance, and how to improve performance management metrics.

What Is Performance Management? 

The most important goal in experimenting with performance management (PM) is to develop ways to align it more closely with company performance. As organizations become more team-oriented, a PM is also beginning to shift from focusing only on an employee’s individual performance to evaluating their contributions to the team, and the team’s impact on overall business goals.

Also Read: Why These 8 Top Companies Redefined Their Performance Management Systems

Cisco, GE, Google and Cloudways were the first to implement this model. These companies have built software to understand team dynamics, assess group goal systems, and evaluate how effectively employees contribute to their teams. The goal of performance management is now transformed from improving an individual employee’s performance to improving team results.

What Is the Ringelmann Effect?

Maximilian Ringelmann, a French agronomist, conducted an experiment in which he asked participants to pull a rope as hard as they could, first alone, then in pairs, threes, and finally in a group of eight. 

Being alone, the participant applied a force equivalent to 63 kilograms. It is logical to assume that two people together would apply a force of 126 kg, three people would apply a force of 189 kg, and so on.

But the results showed that as the number of participants increased, everyone’s individual effort decreased. The more people are there in the group, the less efficient each of them becomes. This phenomenon has been called “social laziness”.

5 Ways to Cope with the Ringelmann Effect

Increase Tasks as the Group Grows

When a manager tells employees that a new employee will join the team, he or she sends an unconscious message: “Now you can work less”.

This triggers the Ringelman effect. Instead of that, you should say: “We did 100% of the work when there were X people. Now, there are X+1 of us, let’s do 120%.”

Keep Everyone Motivated

When people embark on new tasks, it’s important for them to understand that their work makes sense. 

Constantly remind employees what the point of their job is, and why they are doing a particular task. It will help you keep them engaged.

It’s important that each employee understands exactly how much he or she contributes to the organization’s goals. 

Remember Exactly What Everyone’s Tasks Are

In order to evaluate an employee’s productivity and how it changes as the team grows, a manager or HR needs to understand everyone’s range of responsibilities. Well, let’s say that you run such a business type as an LLC.  Then, it will be easier to control that since all the nuances of the company are outlined in one document, which is known as an Operating Agreement. In this case, he or she will more quickly notice that the work is performed worse/slower. Accordingly, this person will be able to take action more quickly. 

Increase the Sense of Responsibility in the Group

The aim of the leader is to set tasks and achieve their fulfillment. 

Leaders should show that they need the professionalism and assistance of the employees in order to achieve goals. In this case, employees feel significant, indispensable, and make more efforts. 

Offer Employees the Role of Mentors

If you are hiring someone, offer current employees to act as mentors and help integrate and onboard the newcomer. This will increase productivity. Invest in mentoring software such as Mentoring Complete to find the right mentor-mentee match. Their 3 step matching process and proprietary algorithm ensures that employees are paired with the correct mentor.

A Few More Tips for Successful Performance Management 

Set SMART Goals

One of the most important aspects that directly impact performance is SMART goal setting. SMART stands for Specific, Measurable, Actionable, Relevant, and Time bound goals. If the tasks you set meet these criteria, your employees won’t encounter confusion and will know exactly what they need to do and why. It will help them stay focussed and stay engaged at work.

Poorly set goals and tasks are bound to cause miscommunication between managers and employees, poor performance, and uncertainty. 

Also Read: How To Use SMART Goals For Employee Engagement?

Focus on Team Accomplishments 

If the goals and tasks should be transparent and clear to all team members, as we mentioned above, so should the results and achievements. When people work together on the same project, neither the goals nor the results should be made confidential.

Connect With Your Employees Frequently

Employees should always be informed of all company innovations, new projects, and any other relevant information. That’s why we advise you to always keep in touch with your employees. Especially in the case when they contact you in order to get answers to their questions. Start using email marketing to always be in communication with your employees and strengthen the connection between departments. This is especially relevant for remote employees. 

Conduct Surveys

Periodic surveys help managers assess team effectiveness. Regular engagement surveys or “pulse” employee surveys provide insight into when and why some teams are ineffective, dissatisfied, or frustrated.

Also Read: How To Create A Good Employee Engagement Survey

Do Annual Reviews on Employee Productivity 

Depending on the size of a company, you may want to do this more frequently (semi-annually or quarterly). This can give you a full picture of each individual employee’s performance, helps qualitatively assess the situation and receive clear data. With this data, it will be much easier for you to define a strategy to improve the performance of teams or individual employees.

What’s more, to make your job easier, you can use one of the platforms to collect information on employee productivity. These platforms count the number of tasks completed, and the time spent on them. Some of these platforms even automatically average values and allow you to see ready figures for a certain period. 

Trust Your Employees 

This point arises from the previous one. Why should leaders collect information about employee performance? A few years ago, it was done solely to evaluate the productivity of a person, nothing more. At most, it was the reason to get a reward. But not today.

Now, most successful managers, leaders, and business owners focus on coaching and developing the skills of their employees. This means that when they notice a problem in performance, they first want to help their employees solve it. 

Conclusion 

Match performance management to strategic and organizational needs: the basic principles of metrics, flexible goal setting, and frequent feedback are becoming commonplace around the world. But some companies still want formal reviews, numerical ratings, and development plans. Organizational culture takes years to change, so companies have to adopt these methods at a speed that works for business. 


Want to know how Engagedly can help you with performance management? Request a demo today. 

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Guest blog contribution by Dmitry Tsybuliak

Dmitry is the co-founder of AG Inc., a digital agency that specializes in website design and digital marketing. With over 10 years of experience in the technology, SEO and digital marketing industry, he is passionate about helping online businesses take their branding to the next level.

5 Virtual Office Celebration Ideas[Infographic]

Due to the pandemic, the last two years have been about coping with uncertainty and adjusting to unprecedented changes. More than half of the global workforce first found themselves working remotely and later in a hybrid environment. With 2021 coming to an end, it is time for celebrations and festivities. It will not only help your employees to take some time off from work during this time and reduce stress, but will also prepare them for the upcoming year. Moreover, it will help in building employee engagement and deepen bonding as a team. 

Also Read: Employee Feedback : The Do’s And Don’ts of It

Last year offices were functioning completely remotely, but this year things changed a bit. Many organizations started offering their employees the flexibility to work from home and from the office, too. This new working model that organizations follow now is known as the hybrid work model. It is critical that your office celebrations include both your work from office employees . This might sound like a tedious activity, but with so many tools and technology at your disposal, it will be easy to make all your employees feel included in the yearly celebration. 

Here’s an infographic with virtual celebration ideas for this holiday season.

Virtual Office Celebration Ideas For Your Hybrid Team

In this current era, where people are still suffering from the side-effects of the pandemic, a virtual celebration will work wonders for your organization. It will motivate your employees, make them feel appreciated and important, and will boost their morale. It will help improve productivity, engagement, and thereby directly improving the retention of your organization. So what are you waiting for?

Also Read: Tips To Manage Stress of Your Remote Team

Do you have any other virtual office celebration ideas in mind? Let us know in the comments.


Want to know how Engagedly can help you with employee engagement, request a demo from the team!

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Importance of Competency Mapping in the IT Industry

A competency model is a framework that lists the required competencies to perform a specific job and function productively. Competencies of individual employees are organised as per the model that assists in identifying, understanding, and applying the model to workforce performance.

What is Competency Mapping?

In order to remain competitive in the continuously changing IT sphere, it is crucial to understand the competencies at various levels of the organisation to procure, retain, and develop competent team members. Competency mapping is the way of assessing and identifying the competencies of an organisation and inculcating them into various processes of job evaluation, training, recruitment, and learning and development. It is one of the most accurate means of identifying individual behavioural and job-related competencies. 

The skills required to execute a job depends on a number of factors, such as technical challenges involved in the task, technical and functional competencies required to accomplish the task, organisational structure, nature of processes and assigned activities, business nature, social culture, and behaviour and attitude of the employee towards the job responsibilities. Competency mapping helps in aligning the skills required to perform activities productively with the individual skills and attributes. 

Also Read: Performance Review Tips For 2022

The process of competency mapping involves breaking down a given job role or function is into constituent tasks or activities and competencies (technical, managerial, behavioural, conceptual, behaviour) required to perform the job productively. It further helps in determining the various job-related competencies of employees. It lays the foundation for the development and sustainability of competencies with the changing organisational requirements.

The IT organisations employ various competency models with a design strategy aligned with the organisational goals. The ultimate goal of a model is to create a sustainable and productive workforce that enhances the proficiency level of an employee in executing a task. The model helps employees find the gaps in competencies and measures their on-job performance. It suggests training programs and workshops to increase employee efficiency and productivity at the workplace.

What is Competency?

As per the University of Nebraska-Lincoln, a combination of measurable and observable skills, abilities, knowledge, and personal attributes are defined as competency. It consists of a number of success factors required for achieving important results in a job role. Knowledge, skills, attributes, personal characteristics are described in terms of employee behaviours required to execute a job function productively. Competency comprises behaviour and employee aptitude, skills, and functional knowledge and is similar to an iceberg model shown in the figure below.

Competency Mapping- Iceberg Model

Image Source: Capitalwave

Competencies directly impact organisational success, and a well-defined competency mapping helps the IT industry achieve the desired professional missions and goals.

Competencies in the IT Industry

Competency for a job is a set of skills, attributes, and knowledge that are required to exceed the expectations of the internal and external stakeholders. These skills lay the foundation for accomplishing the tasks efficiently and thus help the organisation achieve the desired results. 

Traditionally, the Human resource team would employ a set of tools and techniques to identify the competency skills of the IT employees’, but with the technological changes and remote working challenges introduced by the pandemic, the focus has shifted to involve a set of behavioural attributes along with the IT expertise. The competencies are mapped as per the technical skillset and the behavioural characteristics of an employee. 

There are various ways to think of competencies, but for an IT organisation, the following factors are helpful while studying the IT industry competencies.

  • Technical Competencies: IT organisations deploy several tools and software in their projects to get the desired output for clients. To perform well in the assigned job role, an employee should have technical expertise in software development, testing, and project management. The rampant changes and advancements in the technical domain require employees to stay abreast of various software domains. The advent of Artificial Intelligence and Machine Learning has metamorphosed the technical architecture, and IT professionals are expected to have a strong understanding of the technical area to face the challenges. Hardware, software, and networking skills should be common to everybody working in the development teams.
  • Management Competencies: IT professionals have to be competent in management to attain a competitive position in the business field. Some of the management competencies expected from an IT professional include IT-Preneur, project management, ethical judgement, and multitasking. These competencies are common to all the employees working on a specific project.
Also Read: 5 Email Management Tips You Should Know 
  • Leadership Competencies: Irrespective of the function, leadership skills form the basis of effective IT management. Under leadership, there are three types of competencies- Self Leading, Leading Teams, and Leading the Business.
  1. Self Leading: Time management, analytical thinking, and emotional intelligence form the basis of leading self and is expected in all the individual contributors.
  2. Leading Teams: Team leading skills, conflict resolution and avoidance, mentoring and coaching, and increasing team productivity are the competencies required from managers. 
  3. Leading the business: The competencies of business leaders include an entrepreneurial mindset, competitive strategy, change management, and a compelling vision to ensure business success.
  • Behavioural Competencies: Behavioural competencies are the most difficult to ascertain. These competencies constitute Adaptability/Decisiveness, Initiative/Perseverance, Interpersonal Skills, Organisational Skills, Stress Management, Valuing Service and Diversity. HR managers have a tough job of understanding an employee’s personal characteristics and attributes and aligning them towards suitable job functions that contribute towards employee and organisational success.

Now that we have understood the competencies required in an IT organisation, let us understand the competency mapping process.

Competency Mapping Process

Competency mapping is a complex task and requires collaboration from various departments. Check out the steps involved in the competency mapping process below:

  • Gathering employee information: Various measures are used to gather employee information, such as filling out questionnaires, personal interviews, and surveys. The crux is to find the technical, functional, and behavioural skills required to accomplish a task.
  • Create draft competency model framework: The data gathered from employees helps in creating a draft framework. The draft framework includes competency names, definitions, and descriptions. 
  • Take assistance from industry experts: Subject matter experts with expertise in the specific domain are selected to provide assistance in refining the draft model.  Their job is to re-model the framework to focus on the specific job functions.
  • Refining the framework: The next step involves analysing the framework and incorporating suggestions from the focus group (industrial experts); aligning competency names, definitions, and processes towards industrial standards.
  • Validating the framework: To ensure the model is effective, it is validated against the competencies identified in the framework and the data gathered from employees.
  • Putting the model into action: Once the model has been validated, it is time to put it into action. The HR managers monitor the success of the model and keep track of its performance at fixed intervals.

Need for Competency Mapping

As per Gallup’s 2017 State of the American Workplace report, only six out of ten employees are aware of their job expectations and only 41 per cent agree that their job description matches with the work assigned to them. The statistics show the urgent need for competency mapping in organisations.

Also Read: How To Build A Successful Upskilling And Reskilling Program

Competency mapping is complex yet effective in aligning the employees with the organisational goals, resulting in a highly productive workforce. It has gained prominence, and many IT organisations are realising the need to build a competency model to make their employees more productive, skilled, and ready to take challenges. The changing business ecosystem and the pandemic-led developments in the IT industry call for developing distinguished competencies for every organisation.

The following points highlight the need for Competency Mapping in the IT industry:

  • Changing Global Business Ecosystem: The Covid-19 pandemic has overhauled the global ecosystem and has disrupted the IT industry. In the changing scenario, it is imperative to have a robust competency model that aligns the employees and new talent towards the goal of the organisation.
  • Recruiting Right Talent: Competency mapping underlines the skills required for every task in a job function. It helps the HR managers and leaders in designing a selection process that focuses on hiring the right candidate suitable for the job.
  • Retaining High-Performing Employees: High-performing employees are critical to the organisation, and it is essential to create a mechanism to retain them for maintaining effective workplace dynamics. Competency mapping plays a vital role in recognising the efforts of such employees and helps in rewarding them suitably. 
  • Increased Customers Focus: In the last decade, IT organisations have become highly customer-centric. With the intense competition in the global market, it is imperative to provide effective and timely delivery of projects. It is possible when a high-performance team is available to deliver as per the agreed standards. 

Benefits of Competency Mapping

Successful competency mapping and execution is beneficial to both the employer and employees. It helps in creating a standard for employee recruitment, training and development, re-skilling, and effective positioning of resources. 

A well-defined competency model helps in skilling the employees in performing the job functions efficiently and setting benchmark standards for a particular job function. 

Stages of Competency Mapping

Source: Careercliff

Organisations can reap the following benefits from competency modelling:

  • Ensuring that training and development sessions organised for employees are cost-effective, productive, and aligned towards the specific functions’ goals.
  • Outlining the skills, knowledge, and attributes of an employee relating to every activity of the task.
  • Helping in containing the cost overruns caused by the poor performance of employees and miscommunication in setting job expectations.
  • Creating an effective communication channel between the employer and employees.
  • Helping in training employees on multiple skill sets that are useful in various projects as per the industrial requirements.
  • Creating a workforce of skilled and trained employees that can execute tasks within deadlines and aids organisations in scaling whenever required.
  • Creating a framework for constructive feedback assists in organising training workshops at frequent intervals for reskilling and upskilling.
  • It clearly outlines the career development path for employees within the organisation.
  • Helping organisations in selecting the right talent suitable for a job. It also helps in retaining the high-performing employees critical for workplace dynamics. 
  • Setting the benchmark for performance appraisals.
Also Read: 8 Tips To Improve Your Productivity In The Workplace 

Benefits of Competency Mapping for Employees:

  • It helps employees understand organisations’ expectations and enables them to make better decisions and work more productively. 
  • Employees can gain new skills through training and development workshops and utilise them in different projects.
  • It helps in identifying leaders and managers in teams suitable for technical and managerial functions within the organisation.
  • With the right job expectations and skill mapping, employee productivity increases and is more aligned towards organisational standards.
  • It provides a framework for employee recognition.
  • It provides a pathway for employees to re-skill and up-skill themselves on various technologies.

Challenges in Competency Mapping

Competency mapping can help an organisation at multiple levels, from increasing employee productivity to building a skilled workforce that can execute the tasks as per the benchmark standards. However, there are multiple challenges that IT organisations face while creating and implementing competency models. 

  • Because of the volatile nature of the global IT market, the advent of new technologies, and the diverse and multicultural workforce, it is difficult for HR managers to craft and implement the model that works for all the job functions. 
  • Competency mapping is complex and time-consuming and requires getting into the depth of a job function to ascertain the skills required to perform the task efficiently. 
  • A competency model comprises several layers: professional competencies, functional competencies, company mission and values, leadership skills, and individual attributes. It is challenging to swift through different layers and create a successful competency model. 
  • Understanding an employee’s behaviour and other characteristics is quite subjective and require gathering information through different processes. 
  • At the time of implementing competency models, there can be changes in the job requirements from the management and individual attributes not matching with the required skill set. 

It is crucial to understand that there is no one-size-fits-all competency model. HR managers have to focus on certain critical roles at the start of competency mapping to handle the challenges of implementing competency models. Start with the high-performing departments that are critical for the growth of the organisation and then go down to the other levels in the organisation.

Conclusion

The changing landscape of the global IT industry calls for a dynamic and skilled workforce. The decreasing shelf life of skills and the technological momentum requires IT organisations to take calculative steps in reskilling and upskilling the workforce to create a stronghold in the market. Competency mapping provides a breakthrough in aligning the workforce towards the organisational goals and creates a pathway for the involvement of employees in their career development, thereby serving the needs of the burgeoning IT industry.


Want to know how Engagedly can help you with the competency mapping of your employees?

Request a quick demo from our experts!

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