Burnout in the Workplace: How Leaders Can Communicate Change?

Across all professions, burnout and stress levels have reached an unprecedented peak. Over the last decade, workplace stress and burnout have seen a notable surge, garnering more attention than ever before. A staggering 89% of workers have reported experiencing burnout in the past year alone, with these figures continuing to rise. The primary contributors to workplace burnout are identified as financial pressures and health concerns.

In response to this escalating issue, numerous companies have made substantial investments in prioritizing their employees’ mental health and overall well-being. Notably, four out of five HR executives affirm that their organizations place significant value on mental health and wellbeing initiatives.

The repercussions of burnout extend beyond individual well-being, impacting the willingness of stressed and fatigued employees to embrace new processes, collaborate with team members, fulfill job responsibilities, and remain committed to the company. During challenging periods, leaders must skillfully convey changes to a burnout-affected workforce, not only to ensure their immediate engagement but also to cultivate a lasting commitment to the organization.

Identifying Burnout in the Workplace

Employee burnout in the workplace: how leaders can help.Burnout is a term used to describe a state of chronic stress and exhaustion that can result from prolonged exposure to demanding or overwhelming work conditions. It’s often characterized by feelings of emotional and physical depletion, a decline in productivity, and a sense of detachment from one’s work. Employees who feel overworked, undervalued, or lacking in motivation are particularly vulnerable to burnout.

Key signs and symptoms of burnout can include:
  • Decreased productivity: difficulty concentrating, completing tasks efficiently, and meeting deadlines.
  • Emotional and physical tiredness: feeling drained, depleted, and lacking energy.
  • A lack of attention: becoming easily distracted and having difficulty focusing on work.
  • Negativity: Developing a cynical or pessimistic attitude towards work and colleagues.
  • Declining job quality or health: experiencing health problems such as headaches, insomnia, or digestive issues.
  • Increased absenteeism: missing work more frequently due to illness or stress.

It’s important to note that burnout can affect employees at all levels, including managers and those in leadership positions. The symptoms of burnout can develop gradually, so it’s crucial for managers to be aware of the signs and take proactive steps to address them. Organizations should consult with certified medical professionals to develop strategies for recognizing, preventing, and addressing burnout in the workplace.

The three stages of burnout are typically defined as:
  • Low-risk stage: Employees are still actively engaged in their work but may experience low levels of stress that are generally manageable.
  • Moderate-risk stage: Employees may find it more difficult to concentrate, experience increased fatigue, and have a more negative outlook on their work.
  • High-risk stage: Stress becomes overwhelming, leading to significant performance declines, frequent absences, and difficulty completing daily tasks.

Common Causes of Burnout at the Workplace

Burnout doesn’t happen in a vacuum. It’s often the result of specific factors present in the workplace environment. In this section, we’ll delve into the most prevalent causes of burnout, helping you identify potential triggers and take proactive steps towards creating a healthier work culture.

  • Unjust Treatment in the Workplace

When someone feels unfairly treated, it affects their motivation and work performance, resulting in burnout. Unfair treatment can be evident in one employee receiving credit for a group effort. Alternatively, management may routinely approve an employee’s deadline extensions while reprimanding another employee’s well-deserved leave approval. Receiving unjust treatment results in stress, depression, low employee morale, and more, causing burnout in the workplace.

  • Role Ambiguity and Conflict

Role conflict, when people are asked to fulfill activities irrelevant to their job role or reach incompatible goals, is a major cause of employee burnout. Burnout is also influenced by the high ambiguity or uncertainty surrounding goals and tasks.

  • Excessive Workload

A demanding workload is a top reason for burnout. Your staff members feel pressured and worn out if they have endless chores to perform without enough time. The situation worsens if this unachievable workload continues daily or on most workdays.

Burnout can also result from monotonous labor. In an ideal world, you should only work as much as you can handle, as continuous work overload results in fatigue and reduces your motivation.

  • Absence of Reward or Acknowledgment 

While monetary rewards and perks can certainly motivate employees, genuine recognition and appreciation for their efforts are equally important in preventing burnout. When employees feel their hard work is noticed and valued, it boosts morale and fosters a sense of belonging. This intrinsic motivation is crucial for sustained engagement and productivity.

However, it’s important to ensure that recognition is sincere and authentic. Empty praise or misleading incentives can have the opposite effect, leading to resentment and demotivation. Additionally, avoid singling out individuals for praise within a group setting. This can create feelings of humiliation and envy among other employees, potentially exacerbating existing conflicts and contributing to burnout.

  • Weak Connections 

Stronger connections lead to stronger employees. When people feel like they belong to a community, they are more engaged, productive, and less likely to experience burnout. A positive workplace culture is essential for attracting and retaining top talent, and it all starts with building strong connections between employees.

Also read:  How HR and People Strategy Leaders are Responding to Pay Equity

How Can Leaders Help Teams Survive Burnout?

Achieving impactful company results relies on engaged employees who are motivated, loyal, and focused. Engaged staff members contribute to increased growth, performance, morale, and productivity. Therefore, it is crucial to prioritize high-level workplace improvements to minimize or prevent burnout. Offering individual support may also be necessary to address staff burnout. To prevent workplace burnout in the team, consider implementing the following actions:

  • Acknowledge Employee Contributions

Recognize and appreciate the staff’s collective teamwork and individual contributions. It is crucial to make employees feel valued in order to prevent burnout. Showing gratitude for their efforts individually showcases appreciation. Furthermore, publicly acknowledging their hard work within the organization and advocating for them with the board when needed.

Implementing reward programs could further engage employees and foster a sense of value. Consider conducting a poll to gather insights on preferred incentives. Potential rewards may include paid time off, complimentary meals, gift cards, or promotional items.

  • Prioritize Employee Well-Being

Prioritizing employee well-being is a paramount strategy for fostering a healthy and sustainable work environment, aimed at preventing workplace burnout. Recognizing the importance of mental and physical health in the professional sphere is not just a matter of compassion; it’s a strategic imperative for organizational success. 

By implementing initiatives that focus on employee well-being, such as flexible work hours, mental health resources, and stress management programs, companies can significantly reduce the risk of burnout. A workforce that feels supported and valued is not only more productive but also more resilient in the face of challenges. Cultivating a workplace culture that prioritizes the holistic well-being of its employees not only enhances job satisfaction but also contributes to the long-term success and sustainability of the organization.

  • Give Employees an Achievable Workload

Burnout occurs when workers continuously put in extra work hours each week. Additionally, many workers find it difficult to distinguish between and balance their personal and professional obligations when working from home.

Simple policy adjustments can have a huge impact. For instance, you can restrict the number of daily meetings and instead focus on duties. Leaders might set an example by refusing to respond to emails or texts during off-hours. Additionally, they must calculate the time needed for each activity on a worker’s project list before allocating a project. These adjustments may reduce job overload and, thus, workplace burnout.

Also Read: The Importance of Peer Feedback at Workplace
  • Foster a Positive Work Culture

Fostering a positive workplace culture is a vital strategy to reduce employee burnout and cultivate a thriving work environment. A positive culture is characterized by open communication, mutual respect, and a sense of camaraderie among team members. 

Leaders play a pivotal role in setting the tone by acknowledging and appreciating employees’ contributions, providing constructive feedback, and creating an atmosphere that values work-life balance. Encouraging teamwork, recognizing achievements, and fostering a growth mindset contribute to a positive culture that energizes employees rather than drains them. 

Additionally, organizations can offer wellness programs, flexible work arrangements, and mental health support to demonstrate a genuine commitment to employee well-being. By prioritizing a positive culture, companies not only enhance job satisfaction but also build a resilient workforce better equipped to handle challenges, ultimately reducing the risk of employee burnout.

  • Provide Feedback & Transparency

Insufficient feedback and a lack of transparency from management often contribute to employee burnout. Employers can empower their staff by acknowledging their strengths and providing opportunities for skill development.

Regular check-ins and progress meetings benefit both managers and staff. These interactions not only allow employees to voice their concerns but also foster an inclusive workplace. When employees feel valued and appreciated, their engagement increases, leading to a reduction in the likelihood of burnout. By prioritizing open communication and transparency, organizations can create a culture that supports continuous improvement and personal growth, contributing to a healthier and more resilient workforce.

Also read: 9 Mistakes to Avoid When Delivering 360-Degree Feedback
  • Establish a “Psychologically Safe” Setting

A psychologically safe workplace means creating a welcoming space where team members can freely share their thoughts and take reasonable risks without worrying about negative consequences. Suppressing genuine emotions and pretending to be someone else all day leads to burnout, creating unnecessary tension.

In a psychologically safe setting, organizations focus on building mutual trust, practicing active listening, acknowledging and rewarding employees, and fostering open communication within the team. It’s essential to understand that psychological safety goes beyond just being optimistic or assertive; it requires a team effort that everyone, including leadership, actively supports and demonstrates. Prioritizing a psychologically safe environment not only reduces the risk of burnout but also cultivates a culture that values authenticity, innovation, and the well-being of each individual.

Summing Up

In summary, combating workplace burnout requires a holistic approach. Recognizing its signs, understanding its root causes, and implementing effective strategies are vital for a healthier work environment. From acknowledging employee contributions to fostering a positive culture, each step plays a crucial role in preventing burnout.

Providing manageable workloads and ensuring a psychologically safe environment are key factors in this effort. Prioritizing open communication and transparency further contribute to a workplace that values its employees. As organizations navigate change, these practices not only address burnout but also set the stage for ongoing success, creating a workplace where individuals thrive and contribute to lasting achievements.

Frequently Asked Questions

Q1. How can leaders promote a positive work culture to prevent burnout?

Leaders can foster a positive work culture by recognizing and appreciating employee contributions, promoting work-life balance, and encouraging a collaborative and supportive atmosphere. Establishing a culture of gratitude, celebrating achievements, and promoting a growth mindset contribute to a workplace that values employee well-being.

Q2. What role does communication play in reducing employee burnout?

Effective communication is crucial to reducing burnout. Leaders should maintain open channels for feedback, actively listen to their team’s concerns, and transparently communicate organizational changes. Providing clarity on expectations and acknowledging accomplishments fosters a supportive work environment that combats burnout.

Q3. What practical steps can leaders take to ensure manageable workloads?

Leaders can implement practical steps such as setting realistic deadlines, delegating tasks effectively, and avoiding constant overtime expectations. Limiting unnecessary meetings, providing resources for skill development, and encouraging breaks contribute to creating a balanced and achievable workload.

How to Choose the Best Pulse Survey Topic for Your Organization?

Pulse surveys are powerful tools for gaining real-time insights into employee sentiment and understanding how your workforce is truly feeling. By regularly collecting anonymous feedback, organizations can identify areas of strength, pinpoint potential issues, and make informed decisions that drive positive change.

However, choosing the right pulse survey topic can be challenging. With limited questions and the need for concise responses, organizations need to ensure they’re capturing relevant and actionable feedback. Let’s delve into the key considerations for selecting the best pulse survey topic to ignite your workforce and drive meaningful improvements.

Importance of Pulse Surveys in the Workplace

Benefits of pulse surveysPulse surveys offer a powerful way to engage employees, improve morale, and drive organizational success. This section delves into the key importance of pulse surveys, demonstrating how they can transform the employee experience and contribute to a thriving workplace.

  • Increased Employee Satisfaction

By empowering employees to voice their opinions and concerns, pulse surveys foster a sense of value and belonging. This, in turn, revitalizes the work environment, elevates morale, and contributes to a more positive and fulfilling experience.

  • Reduced Employee Turnover

High employee engagement, spurred by pulse surveys, directly correlates with lower turnover rates. When employees feel heard, valued, and involved, they are more likely to remain loyal and committed to the organization. It results in higher productivity and profitability for the organization.

  • Enhanced Communication

Pulse surveys provide a platform for open dialogue and feedback, paving the way for a more collaborative and trusting work environment. By actively listening to employees and incorporating their suggestions, organizations can create a culture of transparency and inclusivity.

  • Quick and Cost-Effective

With a limited number of focused questions, pulse surveys are swift to complete and require minimal resources. This makes them a time-efficient and economical solution for gathering valuable insights from a large group of employees.

  • Strategic Decision-Making

The real-time nature of pulse surveys enables organizations to gather timely feedback on specific initiatives or changes. This information is invaluable for making data-driven decisions, refining strategies, and ensuring that organizational direction aligns with employee expectations.

Also Read: Types of Survey Questions: All You Need to Know

Tips for Choosing the Best Pulse Survey Topic for Your Organization

The major purpose of conducting pulse surveys is to uncover trends and patterns and improve employee involvement levels. The feedback received encourages employers to take proactive efforts toward enhancing the overall work environment. Selecting effective pulse survey topics involves thorough planning and consideration of many factors. Here are some guidelines to help you create a successful pulse survey that offers insightful information and aids in goal achievement

1. Set Definite Goals

Start by clearly defining the objectives of your pulse survey and outlining the specific insights you want to gain, aligning them with your company’s overarching goals. This clarity guides the determination of an optimal sample size and the formulation of relevant questions.

Articulating clear goals is crucial, as they shape both the structure and evaluation of your survey. What do you want to uncover through this survey? Which specific aspects of your organization’s dynamics are you seeking to assess or enhance? Answering these fundamental questions provides a coherent blueprint for an effective pulse survey. Common objectives for deploying pulse surveys include the following:

  • Monitoring employee engagement
  • Analyzing the leadership’s responsibility
  • Obtaining feedback before, during, or following change
  • Identifying areas for improvement
  • Tracking progress and performance

2. Identify the Participants

Focus on one or two critical areas of interest in pulse surveys to avoid overwhelming respondents with a multitude of topics in a concise poll, which may diminish their willingness to provide honest feedback. Therefore, it is crucial to carefully consider your survey audience.

Decisions at the departmental level may impact a limited number of employees, whereas broader issues may necessitate input from the entire organization. Therefore, choose the pulse survey participants based on the following criteria:

  • The entire workforce, if the topic requires feedback from all employees.
  • Specific teams or departments, such as finance, HR, sales, operations, etc.
  • Particularly distinctive individuals, such as recent hires or remote employees.

3. Modify the Survey Format

Different survey questions elicit distinct responses and insights. Open-ended questions yield qualitative insights and valuable comments, while closed-ended inquiries provide quantitative responses.

Each question type has its limitations and serves different objectives. To seamlessly integrate quantitative and qualitative questions, it’s crucial to identify the information required to achieve the project’s goals.

Opt for a diverse array of question formats to create a blended survey, fostering a spectrum of insights. Incorporate questions with multiple choices, rating scales, open-ended responses, and quantitative data. The selection of formats can also be influenced by the timeline. If immediate results are necessary, opt for forms with multiple-choice questions for swift completion. Conversely, if the results can be delayed by a week or more, encouraging detailed responses can provide more comprehensive insights for management.

4. Use a Pulse Survey Tool

One of the main objectives of a pulse survey is engagement. With the help of a pulse survey tool, you can make your survey even more interesting. Invest in a user-friendly survey creation platform with advanced features like analytics, reports, question libraries, templates, and a dashboard-like user interface.

A pulse survey tool like Engagedly comes with robust tracking and sharing functionalities and dozens of top pulse survey topics to help you get started. It removes uncertainty from the process and enables you to put together innovative surveys that are interesting and can be filled up in just a few minutes.

5. Involve Employees

Engage your staff in choosing the topics for the pulse survey. Ensure your chosen topics are quantifiable, doable, and within your control area. Organize focus groups, feedback sessions, or anonymous suggestion boxes to get employees’ opinions on the topics they think should be covered in the surveys. This boosts survey participation and relevance while promoting transparency.

6. Set the Questionnaire Based on Urgency

Assess the significance and urgency of each prospective pulse survey topic based on employee feedback, organizational priorities, and current challenges. Determine the subjects that are most relevant to your objectives and have a big impact on employee engagement and productivity. Addressing the most immediate issues guarantees that the survey’s findings produce useful information and actionable suggestions.

Summing Up

Pulse surveys offer a valuable and accessible tool for organizations of all sizes to gain real-time insights into employee sentiment and drive positive change. By aligning your survey topic with strategic objectives, prioritizing actionable data, and actively engaging your workforce, you can unlock the full potential of pulse surveys.

Remember, the most effective pulse surveys are not one-time events but rather ongoing dialogues that foster trust, transparency, and a culture of continuous improvement. By regularly collecting feedback and acting on the insights gained, organizations can create a more engaged, productive, and ultimately successful workplace.

free e10 Survey

Frequently Asked Questions

Q1. What questions do I ask in a pulse survey?

You must carefully choose the questions to keep the survey brief, easy to fill, focused, and interesting. If you use pulse survey builder software, the task is well handled because the system provides a large library of questions. However, if you are manually constructing the survey, you must be careful that attention doesn’t drift from the central topic. Examples include:

  • How satisfied are you with the newest work-from-home regulations?
  • Do you think your employer gives you the recognition you deserve?
  • Do your responsibilities allow a work-life balance?

Q2. How frequently should a pulse survey be conducted?

Overusing or underusing surveys can reduce employee engagement and trust. To reliably measure change, pulse surveys should be sent either once a month or once a week. You can send short surveys weekly or bi-monthly. Longer surveys can be sent out once a quarter or biannually.

Q3. Why is a pulse survey used?

A pulse survey is used to quickly gather feedback on specific topics, such as employee satisfaction, engagement, and performance. It provides organizations with timely insights to make informed decisions and address key areas of concern or improvement.

How to Approach Employees About Career Development

A LinkedIn report suggests that 94% of employees surveyed feel that providing learning and career development opportunities encourages them to stay longer with the organization. 

With the advent of the great resignation, it can be deduced that the current workforce isn’t the same as it was three years ago. People are quitting their jobs in search of more fulfilling career opportunities, and thus, the way talent management used to work has to evolve.

Businesses must realize that prioritizing retention and attracting top talent is paramount to organizational success. From offering opportunities to work remotely to providing pathways for career progression, businesses should shift their focus on adopting employee-centric initiatives to improve the appeal of their work environment to current and future employees. 

Old-school talent management practices boast of training employees as one of the best practices for talent management. However, the contribution a robust career development provides to the company’s success is invaluable. This blog aims to understand the significance of employee career advancement opportunities, its benefits, and best practices.

The Concept of Career Development 

Career development is an intra-organizational mechanism that shapes employees’ career paths. The process aims at planning, preparing for, and advancing an employee’s career over time. It involves coaching, mentoring, skills development, networking, and setting and achieving career growth goals.

The process of career development is crucial for both employees and employers. It includes the continuous upgradation of the skills and competencies of employees to meet the job’s current demands. Additionally, it provides organizations with a workforce ready to handle challenges head-on, thereby successfully navigating the complexities of the evolving work landscape. 

Benefits of Career Development for Employees 

Career development in the workplaceA survey by Gallup found that 87% of millennials feel professional growth plays a pivotal role in creating a robust employee experience. Employees who lack opportunities for career growth and guidance in setting their career goals often experience burnout, leading them to seek opportunities elsewhere.

Employees need to feel valued, that their goals and development are essential, and that their employer cares about them achieving those goals. Here are four ways career development benefits an employee and the organization.

  • Boosts Productivity 

When employees are assigned definite goals and given access to resources that help in achieving those goals, they learn new skills and, in turn, improve their productivity. Employee engagement also increases when employees are given a practical training ground to exercise what they have learned. Consequently, what employees learn can be passed on to their team members, contributing to the team culture.

  • Helps Employee Retention 

Talent retention is one of the biggest challenges that labor marketing is facing today. Providing employees with career development opportunities is a great way to invest in talent because it communicates to them that they are important. A survey by Better Buys reveals that professional development can improve retention rates by up to 34%.

  • Attracts Top Talent 

A LinkedIn report regarding hiring trends highlights that employees consider organizational culture as one of the core factors while looking for a job. They feel that career development is one of the major factors in determining an organization’s culture. To attract and retain the best talent, an organization must offer incentives that its counterparts don’t.

  • Increases Profitability 

One of the most important benefits of an employee development program is the potential to increase an organization’s profitability. Employee career development boosts engagement, thereby creating a collaborative and productive workforce.

Engaged employees align their personal goals with the organization’s vision and values. This alignment not only encourages retention but also drives up profits and productivity. When team members prioritize their roles and find fulfillment in working towards a shared goal or vision, the organization’s profitability can significantly increase.

Also read: Benefits of Implementing an Employee Career Development Program

How to Support Employee Career Development? 

Following are the seven strategies employers can use to promote the development of employees:

  • Take an interest in employee career goals 

Make sure you communicate frequently with your team members. To assist employees in seeing their future with the firm, managers must describe a possible career path for them within the organization. This involves determining the precise benchmarks for success and the supplementary resources workers may need to use along the way. Open, direct communication between managers and employees regarding career trajectories is crucial. Showing a personal interest in an employee’s career goals becomes even more important when managing a remote team.

Also read: A Beginners Guide To Effective One On One Meetings
  • Provide training and development opportunities 

Regular on-the-job training and education programs should support employee learning and development. Employers should encourage team members to enroll in appropriate business courses and online learning portals to boost their professional development. 

A survey by Zippia reveals that 92% of employees feel well-planned learning and development plans can positively impact employee engagement. Apart from nurturing individual needs and honing specific talents, it’s crucial to keep employees updated on broader industry advancements.

Hosting lunch-and-learn events via video with either external or internal guest speakers is a convenient and affordable strategy. Moreover, give your staff the time and freedom to attend professional events.

  • Implement mentoring and job shadowing 

Job shadowing is a training program wherein new hires learn tasks by following and observing an experienced employee who has been performing the role for some time. Encouraging a formal mentoring program or job shadowing can help workers grow personally and professionally.

Senior employees can share their well-earned knowledge and advice with less experienced peers. In turn, they can gain from emerging personnel’s new ideas and technical know-how.

  •  Promote job rotation across departments and levels 

Job rotation promotes employee growth and reduces employee turnover and stress. The practice creates an atmosphere that fosters fresh thoughts and perspectives on the work being done by the organization and further helps improve employee satisfaction and engagement.

  • Support employees’ work-life balance 

Encourage your staff to work efficiently, be as productive as possible, and take time out for extracurricular activities. Being proactive about the health of your team members can help reduce their stress.

Organizations can boost employee morale by implementing flexible work policies that improve work-life balance. Assist employees in prioritizing work, managing personal responsibilities, and even partaking in professional development events that can enhance their careers.

  • Recognize and acknowledge good performance 

Employees’ roles become more meaningful when their contributions to the company’s mission are recognized. Additionally, it increases their desire to take on more responsibility and move up the organizational ladder. Hence, give regular feedback on employees’ performance and let them know how their work impacts the organization daily. Highlight the company’s progress towards important goals and appreciate employees for their contributions to the company’s success.

Also read: Best Employee Recognition Ideas For 2023
  • Create a succession plan well in advance 

Succession planning aids in retaining top talent by providing career development opportunities and a clear path for advancement. Have a succession plan in place for all the key positions in the company. It helps motivate employees to learn new skills and work on new projects needed for career advancement.

Examples of Career Development Programs 

Organizations implement several career development programs to accelerate employee development. Below are some of the real-life examples of career development programs undertaken by organizations to support employee growth:

Workday employs a skill-based HR strategy to help staff members identify and develop certain skills. Using exclusive technologies like Career Hub, they link people with opportunities to work in various teams and departments.

Randstad has successfully implemented a global mentoring program for its employees. It has established a university for its internal learning management. The in-house LMS (Learning Management System) provides employees with an extensive catalog of courses related to workplace compliance, business development, etc.

Heineken adopted the reverse mentoring program to help senior leaders connect with junior employees and gain new skills and experiences. Additionally, Heineken’s diversity and inclusion program (DE&I) gave its employees the tools they needed to embrace the culture of the various countries it does business in.

Also read: Building Diversity and Inclusion In Your Workplace

Growth Ideas for Employees Examples 

Embarking on a career growth journey involves cultivating a deep sense of purpose while being vigilant in seizing opportunities as they present themselves. Here are some proven strategies for fostering career advancement:

  1. Expand the job description of an employee to allow them to learn more. 
  2. Offer promotions to let the employee move up within the current organization.
  3. Offer more responsibility and a better job title.
  4. Facilitate employees in forging meaningful connections and expanding their professional networks by enabling participation in conferences and meet-ups aimed at enhancing their networking capabilities.
  5. Allow employees to contribute to the decision-making process.

Summing Up 

As workplace dynamics continue to evolve, businesses seeking to retain talent and improve their bottom line will need to pivot. One of the most powerful strategies to adapt to an evolving marketplace and retain talent is to build a strong and resilient career development program.

A good performance management system is one method companies can use to help employees understand their goals and contributions to the business’s overall growth. Engagedly offers a great performance management solution for a more accessible user experience. The all-in-one platform ensures employees have a robust career development plan that they can create in collaboration with their managers.

Frequently Asked Questions

Q1. What does an effective career development program include?  

An effective career development program incorporates tailored training, mentorship, and opportunities for skill enhancement, aligning individual goals with organizational needs to foster professional growth and advancement.

Q2. How does career planning differ from career development? 

Career development encompasses career planning and management. Career planning is part of career development. It includes identifying and implementing actions to achieve certain career goals.

Q3. What initiatives can organizations take to build an employee’s career path?  

Building an employee’s career path needs to start from the onboarding process itself. Learn about each employee’s career goals, including their skills, education, experience, and other qualifications. Define professional development levels and assess the skill gap that needs to be addressed to help employees advance to each level.

The Necessity of Crisis Management Training for Today’s and Future Leaders

Crisis management is a shared responsibility that extends from the boardroom to the field. A better understanding of crises can help an organization’s members prepare for any eventuality. Learning about crisis management training can help you understand its significance and determine whether you want to take such a course. This article discusses the definition of crisis management training, why it is important, what the best leaders do in times of crisis, how to adapt and lead in a crisis, and some frequently asked questions related to this field.

What Precisely is Crisis Management Training?

Crisis management training is preparing professionals to assist organizations during a crisis. The training can include a discussion of various scenarios, such as natural disasters and financial recessions, that may have a significant impact on the health of an organization. Crisis management training can include specific instructions on how to handle specific situations.

What is the Significance of Crisis Management Training?

crisis management in the workplaceCrisis management training is important because professionals’ ability to effectively handle business-related crises can have a significant impact on long-term organizational success. The overall goal of this training is for an organization to provide tools, knowledge, and practical skills to employees who are not experts in crisis management so that they can effectively manage crises if they occur. There are various approaches to crisis management training, which vary depending on organizational needs, company culture, and available resources.

Also read: How to Prepare for the Future of the Remote Workforce in 2023

7 Things Best Leaders Should Do in Times of Crisis

Because of the vast amount of change and the prevailing uncertainty, a static system will not work for leaders in the current state of affairs. Instead, leadership in crisis management requires a methodical approach that is agile, current, and accurate. They cannot rely on their previous leadership abilities to navigate these unprecedented times; they require a new compass. This results in the need of highly trained coaches who specialize in crisis and recovery leadership.

When there is a lot of uncertainty and ambiguity, people look to their leaders for answers. Here are seven strategies that effective leaders employ in these situations:

1. Provide a Specific Direction

Even when visibility is low during a crisis, leaders owe their people a clear sense of direction. Their focus can be on the short term, which, when combined with regular updates, allows them to respond to constant and rapid change.

2. Concentrate on People

Leaders must consider the human factor more than they have in the past. They must lead people as individuals. Leaders must offer proactive support, encouragement, and engagement to their employees because they are worried and uncertain.

3. Discover a Coach

Leaders must rediscover their humanity and bring it to the workplace — for many, this is the first time. They must discover in themselves the “soft areas” that allow them to connect with their team members beyond the crisis. This magnitude of change is nearly impossible to achieve without assistance or direction, which is where coaching can help.

4. Be Open and Honest

Leaders can inspire trust in times of crisis by providing transparent and frequent information about what they know and don’t know. Employees will develop the trust that is currently lacking in the world if the right information is provided at the right time.

In such times, leaders can also inspire hope, but it must be open-ended and without a deadline. No one knew in the beginning how long the pandemic will last, so offering a timeline (“it will be over by the summer”) would have been a mistake. If that timeline is incorrect, it could harm morale and psychological resilience.

5. Foster self-leadership

Leaders must set an example by pushing themselves beyond their concerns and uncertainties. Leading others in a crisis is difficult and almost unethical without self-leadership.

Self-leadership in turbulent waters is a process that begins with leaders deciding to stand up for their principles or values. They go beyond their limitations and difficulties to convey those principles and values, and they chart a clear course and vision for themselves. Only then can they provide that direction to those they lead.

6. Concern for Their Colleagues

Leaders must assist their team members in overcoming their fears so that they can return to being successful employees. They must legitimize people’s concerns rather than dismiss them. Great leaders such as Winston Churchill, Mahatma Gandhi, and Nelson Mandela are examples of this leadership trait.

7. Develop Your Leadership Skills

True leadership in crisis guides others from where they are to where they know they can go. Employees grow and develop with the right leaders, reaching new heights of achievement. Not everyone who is promoted to management is a true leader. Real leaders constantly learn and grow, and they recognize the greatness in themselves and others.

Going through a crisis is a rite of passage for any aspiring leader. After all, being a good manager is easy when everything is going well, but your ability as a leader is truly tested when there is a true crisis.

Also Read: 4 Stages of a Performance Management CycleThe Essential Guide To Employee Productivity In A Hybrid Setup

While leadership in crisis management is high on a manager’s priority list, it is also one of the most difficult areas to navigate. As a result, it’s not surprising that a company’s crisis preparation can range from $60,000 to $500,000. (depending on the industry and location). Unprepared companies in a crisis can spend millions of dollars on mitigation while losing hundreds of millions in reputation and shareholder value.

The real problem with crisis management is that it is so unpredictable. You never know when or how a crisis will occur. Think about the Covid-19 pandemic. We would have laughed if someone had told us in 2019 that the world would be in a two-year lockdown with a massive shift to remote work.

Meanwhile, according to a Spiceworks survey, while 95% of organizations have a crisis recovery plan in place, 23% never test the effectiveness of that plan. And, among those who do not test their plans, 61% blame a lack of time, while 53% blame insufficient resources.

As a result, it’s safe to say that most leaders are not only mentally unprepared to cope with a crisis, but they also don’t know how to manage their workforce in a high-risk situation.

How to Be an Effective Crisis Manager

leadership in times of crisisA leader is expected to play various roles depending on the stage of a crisis. For example, in the early stages of a crisis, when its nature is ambiguous, you will be expected to be a problem solver and propose various solutions. Later on, when the facts and figures become clearer, you will be expected to shift gears and make difficult decisions.

The elephant in the room is how to be a better leader all through the leadership in the crisis management process. That is, how can you be a leader who efficiently assists your team in addressing a crisis without them eventually despising you? To put everything in perspective, here are a few pointers on how to be a good crisis leader:

1. Recognize the issue

Leaders may refuse to acknowledge that they are in a crisis, refuse to inform their people about the reality of the situation, make poor decisions, and thus become ineffective crisis leaders. Don’t use your usual strategy of sweeping the problem under the rug. Nobody likes being kept in the dark, and your employees are no exception.

Respect your employees and communicate the situation as it is transparently. However, you should knowbe aware that transparency does not imply negativity. Even if you have bad news to give, don’t get too caught up in it. Inspire your team to consider the big picture rather than what will happen in the short term. Discuss the next steps with your team, the risks involved with the action plan (if any), and what can be done right away to combat the issue.

2. Remove the red tape and minimize friction points

During a crisis, there is no time or space for lengthy deliberations. Limiting the number of friction points should be one of a leader’s top priorities during a crisis. A friction point can be anything that slows down decision-making, from an unnecessary hierarchy in the approval to a lack of emergency funds.

Besides encouraging self-leadership, leadership in crisis management can decrease bureaucracy by appointing a small group of team leaders to speed up decision-making. As a leader, you don’t have the luxury of second-guessing yourself, so for effectively managing a crisis, it all boils down to:

  • Making a no-nonsense priority list- You don’t want your employees squandering their time and effort on the wrong activities. Record your priorities early in the crisis, get your whole team on the same page, and leave some wiggle room for future changes to the plan.
  • Allow your front-line decision-makers complete autonomy- While there will almost certainly be mistakes made, this is an unavoidable part of the process.
  • Prioritize the decisions with the least impact first- To be honest, making the wrong decision, especially under duress, is all too common. That’s why it’s a good idea, to begin with, the decisions that won’t have a big impact and then move on to the ones that will. This ensures that your employees understand what is at peril while also having trust in themselves.

3. Don’t lose sight of your empathy along the way

Your employees may require you now more than ever. Taking care of your people is one of the most crucial things you can do during a crisis.

Not only does leadership in crisis management necessitate empathy for those affected, but it also necessitates the ability to pin down the source of problems by asking the right questions to the right person at the right time. Empathy is the equivalent of saying to your employees, “I care about your happiness and well-being,” but making sure they don’t interpret it as a sign of weakness on your part.

Employees are more committed to their employers when they believe they are more than just a cog in the machine. Empathy allows you to respond to your team’s needs with openness rather than distrust. It’s all about finding a happy medium between compassion and the real world.

The true challenge, however, is to be empathetic while still ensuring that team goals are met. Here are a few pointers to help you balance your empathetic and managerial sides:

  • Create a strong recognition culture- Purposeful recognition, no matter how small, can have a huge impact on the morale of your employees. Even the simple act of saying a sincere “thank you” can give your employees the boost they need, especially during times of crisis. 
  • Hold informal check-ins once a week- Every week, set aside at least five minutes for one-on-one time with your employees. Make these meetings more unique by inviting employees to share their highs and lows from the previous week. Make certain that these conversations cover both the personal and professional elements of your employees’ lives so that you have a complete view of their mental health.
  •  Make sure you have a mental health plan in place to assist employees who may need assistance. 
  • Begin advocating for attainable goals and productivity standards- Dealing with a crisis not only jeopardizes your well-being but also that of your employees. In such circumstances, it is common to experience burnout, stress, and anxiety. It is your responsibility as a leader to foster a positive and uplifting environment in which employees believe they do not need to burn out to accomplish something. You can begin by using the SMART goals framework to help your team members understand what goals are achievable.

4. Develop a strong and adaptable communication strategy

A full-fledged crisis response will necessitate significant involvement and assistance from multiple internal organizational teams. As a result, whatever plan you ultimately implement will almost certainly be thorough, multilayered, and integrated throughout the organization.

However, for such a thorough plan to be successful, your internal teams must be conscious of what, when, and how their respective parts are expected to be carried out. Only if you have a solid communication plan in place to cope with such high-risk situations will you be able to do so.

This is where having an adaptive communication toolbox can assist leaders in cutting through the noise and assisting the team in collaborating effectively throughout all stages of the crisis. It also helps to have prior communication training for you and your team, in addition to having a clear communication strategy. While this may seem obvious, anyone who has been through an organizational crisis understands how different communication in a crisis is from communication during a project launch.

Also Read:  The Essential Guide To Employee Productivity In A Hybrid Setup

Frequently Asked Questions

Q1. What is the need for Crisis Management?

The need for crisis management in an organization arises from the imperative to effectively respond to unexpected disruptions and challenges. It provides a structured approach to handle crises, protect stakeholders, maintain business continuity, and safeguard the organization’s reputation. Crisis management helps mitigate the impact of unforeseen events, ensuring a coordinated and strategic response to navigate through uncertainties and recover swiftly.

Q2. What is the difference between crisis management and crisis leadership?

Crisis management encompasses the entire process of preparing for, responding to, and recovering from a crisis. It involves strategic planning and coordination. On the other hand, crisis leadership specifically focuses on the actions and decisions of leaders during a crisis, playing a crucial role within the broader scope of crisis management.

Q3. What are the most critical crisis-management abilities?

The most critical crisis-management abilities include effective communication, quick decision-making, strategic planning, adaptability, and the ability to coordinate and lead teams under pressure. These skills are essential for successfully navigating and mitigating the impact of unexpected challenges and disruptions.

7 Ways To Leverage Technologies for Corporate Training

It’s no secret how corporate training is vital for every business. In fact, 68% of employees regard training and development as a critical policy in an organization. 

The statistics don’t lie: Nearly 95% of employees will stay in a company that offers learning opportunities. Meanwhile, companies that invest in training earn a 24% increase in return on investment (ROI).

Leverage Technologies for Corporate Training But of course, you don’t just offer training to your employees. There’s a need to plan, strategize, and optimize your programs. One way to do so is to harness the power of today’s technology.

In this article, we’ll share with you how to leverage technological resources for corporate training. Read on to learn how to use them to your advantage and for the benefit of your employees.

Also Read: Use of AI in Performance Reviews

How To Harness Technology for Effective Corporate Training

There’s no denying the importance of providing employees with corporate training. The benefits of corporate learning and development programs are multifold. They help you achieve the following:

  • Boost employee performance
  • Improve workplace engagement
  • Promote career advancement
  • Increase employee retention
  • Ensure accountability and trust
  • Set organizational standards
  • Establish policy awareness
  • Enhance customer satisfaction
  • Ensure business growth
  • Gain a competitive advantage

To optimize your corporate learning management, what better way to proceed than harnessing the power of modern technology? Digital tools and technological resources used for training can streamline processes, facilitate better learning, and aid both mentors and trainees.

As such, many businesses invest in software technology for their training programs. The proof is in the numbers: The global training software market could grow from $52.7 billion in 2020 to $115.49 billion by 2028. It’s projected to achieve a compound annual growth rate (CAGR) of 10.34%.

Global training software marketBut how do you make the most of technological resources for your business? Below are ways to leverage technology for your corporate training.

Establish an E-learning Platform

To guarantee robust corporate training, one must set a learning management system (LMS) in place. As such, many companies and organizations are investing in LMS. In fact, the global LMS market size might grow from $17.27 billion in 2022 to $70.83 billion by 2030 at a 19.5% CAGR.

To invest in LMS, establishing an e-learning platform is the first step to take. With the help of technology, here are learning resources you can develop for your training:

  • Online Courses: Tap your training department to create different courses for various processes that trainees can access digitally.
  • Training Resources: Let them develop training materials that trainees and even employees can use quickly and easily. 
  • Frequently Asked Questions: Add FAQs to your e-learning platform that all employees can access, especially your trainees.
  • Knowledge Base: Establish a go-to resource hub for all employees, including trainees looking for answers or needing to hone their skills.

Conduct Online Training Programs

Digital tools and communications technology have become such a game-changer in business. With the advent of globalization, they have paved the way for remote work. Think of the rise of the gig economy and the business process outsourcing (BPO) industry.

As such, Ryan Hammill, Co-Founder and Executive Director of the Ancient Language Institute, recommends conducting training online. “Since you have employees working in different parts of the world, train them via digital platforms. Leverage online tools such as Zoom, Slack, and Skype.”

That said, consider utilizing technology and conducting the following:

  • Webinars: Conduct seminars via the web to train your employees, no matter where they are in the world.
  • Online Workshops: Offer virtual workshops to enhance the knowledge and hone the skills of your remote employees.
  • Virtual Classrooms: Hold online training and onboarding via online classrooms for newly hired employees.

Create Video Content for Training

Did you know that videos resonate well with people? They are easily digestible and highly memorable for your employees. On the other hand, blocks of text can be boring and overwhelming for trainees looking to learn.

What better way to spruce up your training than using video clips? They can help boost your trainees’ knowledge and skills. Videos can also aid in reskilling and upskilling your employees successfully

That said, here are video content pieces you can create for training: 

  • Educational Videos: Produce clips about your company, department, processes, or tasks to educate your trainees. 
  • Tutorial Clips: Create tutorials in the form of videos to assist and guide your learners during the training.
  • Interactive Videos: Consider clickable links, automatic quizzes, and other interactive clips for employee engagement during training.

Use Simulations for Practical Training

You might have heard of the extended reality (XR) technology. This technology provides people with immersive experiences. And using this applies to corporate training as well.

Linda Shaffer, Chief People Operations Officer at Checkr, suggests using simulations for practical training. “They enable trainees to hone their skills as if in real-life settings. Simulations allow them to practice and commit mistakes until they get better and better.”

That said, consider leveraging the following:

  • Virtual Reality: VR is a digital environment offering a fully immersive experience. It lets trainees immerse themselves in online platforms to learn more.
  • Augmented Reality: AR is a view of the real world, but overlaid with digital elements. It allows trainees to perform as if in actual settings but on online platforms.
  • Mixed Reality: MR is a combination of VR and AR. Combining the two creates an e-learning platform for an enhanced experience.

Conduct Interactive Assessments

Corporate training programs don’t only impart knowledge and hone skills. They also require evaluations to see if trainees have learned enough during the actual training. These assessments help you identify areas for improvement and make some necessary changes in your programs.

Jerry Han, CMO at PrizeRebel, suggests offering interactive assessments using technology. “It’s time to go beyond the typical training evaluations. Make these evals creative, engaging, and fun so your trainees learn even better.” 

As such, Han recommends the following:

  • AMP Email Quizzes and Polls: Send emails to your trainees, but embed them with interactive polls and quizzes using AMP technology.
  • Drag-and-drop Activities: Ensure your e-learning platform allows trainees to drag and drop elements for online assessments.
  • Interactive Diagrams: Use diagrams to simplify complex ideas for enhanced learning, but incorporate interactions in the evaluations.
  • Gamified Assessments: What better way to spice up your evaluations than turning them into fun and exciting games?
  • Role-playing Simulations: Consider using XR technology to simulate training interactions and allow role plays.

Consider Gamification for Training

Gaming for training The time has changed for the world of business. To make employees focused, productive, and engaged, you must provide them with the best experience. Gamification in the workplace is best for a fun learning experience. And this practically applies to corporate training.

Below are ways you can turn your training programs into exciting and engaging games:

  • Leaderboard: Let your trainees compete for the top position on your leaderboard based on key metrics.
  • Point System: Award trainees for taking up courses, completing tasks, answering quizzes, or playing games.
  • Achievement Badges: Recognize the trainees’ accomplishments with digital badges they can use online during the course of training.
  • Quests and Challenges: Allow trainees to play course-related games for education and entertainment rolled into one.

Gerald Lombardo, Head of Growth at Popl mentions, “Gamification in the workplace has become an essential tool for modern businesses. It not only transforms training into an engaging experience but also taps into our intrinsic motivation to compete, achieve, and learn. By implementing gamification elements like leaderboards, point systems, badges, and quests, companies can revolutionize their training programs and unlock the full potential of their workforce”.

Set an LMS in place

Earlier, we emphasized the importance of investing in LMS. However, we only covered establishing an e-learning platform for corporate training programs

Anthony Martin, Founder and CEO of Choice Mutual, highlighted the value of LMS. “It isn’t just a digital platform used for corporate training; it also serves as the backbone of your programs. It allows you to organize training materials, assist mentors, facilitate trainees, measure performance, and improve programs. 

The LMS goal is to provide both corporate trainers and employee trainees with a seamless and effective training experience. Here’s what to consider:

  • Training Courses and Materials: As mentioned above, create an e-learning platform with all these training resources.
  • Performance Measurement: Set key performance indicators (KPIs) for your training programs and performance management.
  • Progress Tracking: Monitor the performance of every trainee and measure their development against the key metrics.
  • Process Improvement Plan (PIP): Provide struggling employees with PIPs as part of their training programs.

Final Words

Corporate training is crucial in business. It primarily aims to enhance the employees’ knowledge and skills. Along with this is to address performance gaps, increase workforce potential, ensure employee satisfaction, increase business productivity, and more.

Utilizing modern technology is one way to optimize your corporate training program. To maximize it, consider the seven practical ways to leverage technological resources. But before taking the plunge, review your current programs, understand your employee needs, and decide what digital tools and technologies to invest in.

Harnessing the power of today’s technology can kick your corporate training up a notch. Ultimately, that can bring out the best in every employee for the good of your company!

Also Read: Guide to select the right Performance Review Software

Employee Engagement


Frequently Asked Questions

Q1. How do you leverage technology in training?

Ans. Leveraging technology in training involves:

  1. Online Learning: Using e-learning platforms and courses for convenient access to training materials.
  2. Interactive Content: Incorporating videos, quizzes, and simulations for engaging learning experiences.
  3. Virtual Reality (VR) and Augmented Reality (AR): Immersing learners in real-life scenarios for hands-on practice.
  4. Learning Management Systems (LMS): Managing and tracking training progress and performance.
  5. Personalization: Tailoring training content to individual needs and progress.

Using technology enhances training by making it more accessible, engaging, and effective.

Q2. How do you leverage technology for competitive advantage?

 

Ans. Leveraging technology for competitive advantage involves:

  1. Innovation: Developing new products, services, or processes with technology.
  2. Efficiency: Streamlining operations and reducing costs through automation and digital tools.
  3. Data Analysis: Using data to make informed decisions and improve strategies.
  4. Customer Engagement: Enhancing customer experiences through digital platforms and communication.
  5. Agility: Adapting quickly to market changes and staying ahead of competitors.

By embracing technology, businesses gain a competitive edge, driving growth and success.

How To Create a Culture of Idea Sharing in the Workplace?

In order to foster productivity and innovation, it is essential for a workplace to cultivate a culture of idea-sharing. This involves creating an environment where employees feel empowered to share their thoughts and are receptive to new ideas. When employees feel comfortable expressing their views, they are more likely to contribute creatively and be more productive. To achieve this, consider implementing the following strategies to promote a culture of sharing idea in your workplace.

1. Encourage Employees To Share Their Ideas

Good ideas are the lifeblood of any successful organization. Without fresh ideas, businesses stagnate and eventually fail. That’s why it’s so important to encourage employees to share their ideas. When employees feel free to share their ideas, it helps create a culture of idea-sharing that can be a powerful engine for growth.

Of course, not all ideas are equally good, and it’s essential to have a process to evaluate and select the best ones. But even the act of sharing ideas can help to generate new and better ideas. So if you want to create a company culture of innovation, start by encouraging your employees to share their ideas.

2. Create an Open-Minded Environment

Creating an open-minded environment is essential for fostering a culture of idea-sharing. The best way to do this is to encourage employees to challenge the status quo and think outside the box. Employees who feel they must conform to a particular form of thinking are much less likely to share their ideas.

But if they feel like their ideas are welcome, they’ll be more likely to share them. One way to create an open-minded environment is to promote diversity in the workplace. When people of different backgrounds and perspectives come together, they bring a wealth of other ideas. 

Another way to create an open-minded environment is to encourage debate and discussion.

Also Read: How to Change Your Organizational Culture

3. Hold Brainstorming Sessions

Brainstorming is a great way to generate new ideas. When you bring employees together to brainstorm, they can share their ideas and build on each other’s thoughts. Brainstorming can also help break down barriers between employees, making it easier for them to share their ideas in the future.

If you want to hold a successful brainstorming session, you should keep a few things in mind. First, make sure everyone feels comfortable participating. Second, encourage employees to think outside the box. And third, ensure you have a process for evaluating and selecting the best ideas.

4. Reward Employees for Sharing Their Ideas

To encourage employees to share their ideas, you must ensure they’re rewarded. This doesn’t mean you have to give them a raise or a bonus every time they come up with a good idea. But it does mean you should recognize and reward employees willing to share their thoughts.

This could be done through a formal awards program or simply by verbally thanking employees for their contributions. Whatever form it takes, rewarding employees for sharing their ideas will help to create a culture of idea-sharing in your workplace.

Also Read: Tips for Employee Recognition and Rewards

5. Implement a Policy of ‘No Judgment’

Employees who feel like their ideas will be met with judgment are much less likely to share them. That’s why it’s so important to have a policy of ‘no judgment’ in the workplace and this should be implemented from the time you interview a candidate. This doesn’t mean that you should never critique an idea.

But it does mean that employees should feel comfortable sharing their views without fear of being judged. One way to create a ‘no judgment’ policy is to have a designated space for employees to share their thoughts. This could be a physical space like a brainstorming room, or an online space, like a forum or chat room.

Another way to create a ‘no judgment’ policy is to encourage anonymous idea sharing. This way, employees can share their ideas without fear of being judged.

Conclusion

Fostering a workplace culture centered around sharing ideas is crucial for driving innovation. The optimal approach involves cultivating an open-minded environment, conducting brainstorming sessions, and recognizing employees for actively sharing their ideas. The implementation of a ‘no judgment’ policy further encourages a free flow of ideas. Follow these strategies to establish a robust culture of idea-sharing in your workplace.

High Performance Culture


 

Frequently Asked Questions

Q1. Why is it important to share ideas at work?

Ans. The culture of idea sharing at the workplace helps you to broaden your reach with your network of connections. Sharing ideas with your coworkers helps them to gain knowledge, which can be used in their work.

Q2. How do you reward employee ideas?

Ans. Some ways to give rewards to employee ideas are:

  1. Lunch with the boss
  2. Company apparel
  3. ‘Thank you’ meeting
  4. Certificate of achievement
  5. Recognition in front of peers
  6. Spot awards
  7. Hand-written note

Q3. How do you create an open-minded environment in the workplace?

Ans.

  1. Avoid isolation and confinement
  2. Ask lots of questions
  3. Leave your comfort zone
  4. Take lessons from anyone and never stop learning
  5. Challenge limits

How to Improve Internal Communication in the Workplace

Since the Great Resignation, many employees have left jobs that no longer serve their needs or value their effort. One commonality of these inefficient workplaces is poor internal communication, causing confusion, frustration, and stress. When management crosses lines or expectations aren’t properly managed, things get muddied. It can become expensive and exhausting to lose workers to poor communication, so it’s important to consider some easy improvements.

Providing a workspace that communicates effectively and listens to its staff can take a bit of work. Thankfully, this process can be made easier through just a few changes to your business’s dynamic. 

Utilize Specific Communication Methods

Between all of the apps and software available these days for communication, it’s simple to find one that works best for your company. Some popular choices include Slack, Microsoft Teams, and Discord. However, you don’t want to throw too many options at your staff. 

One method will help streamline communication and ensure that nothing becomes lost in translation. Plus, it allows staff to refer back to messages, send media, and even create more informal channels, such as staff wins and pet photos, to build camaraderie.

Also Read: 10 Ways To Improve Communication At Workplace

Reply to Emails Promptly

With a constant influx of emails, it can be difficult to sort through them and respond to everything efficiently. 

However, part of managing your inbox is ensuring communication doesn’t get lost in the shuffle. 

Set aside time each day for emails, especially on projects or answers that require a swift reply. Set reminders for anything that can wait a day or two, and ensure any emails you send have all the information included so that nothing confuses your co-workers.

Pay Attention and Listen

Part of effective communication is active listening. 

It can be quite defeating for staff to feel like their problems aren’t being heard or recognized, or their ideas aren’t valued. Pay attention to what people say and what isn’t being said, such as their body language during meetings and discussions. Create opportunities to listen to feedback, both positive and negative. Perhaps add an anonymous suggestion box or schedule a forum where everyone can share their ideas.

internal communications

Provide Helpful Communication Resources

Apart from communication apps, having project management tools can also build a bridge of contact. These are useful in keeping track of projects, deadlines, and other pertinent information. Instead of employees having to chase down their co-workers to get updates, project management tools help to have a streamlined platform to detail new and old assignments alike. 

You can also use them to send reminders, upload important media, and track working time on a specific task, all in one place.

Plan Meetings for Essential Business

For some, meetings can feel like a waste of time, especially when they don’t have to attend or you could easily convey the information via email. However, knowing you need to cover and collaborate on through a meeting is vital since you don’t want your employees to lose precious working time.

Decide which correspondence needs to be handled face-to-face in a meeting, such as discussing a new project that involves all hands on deck. Otherwise, save your staff a busy day of meetings so they can focus on other business.

Give Clear Expectations

Whether it’s for a certain role or task, giving clear expectations can help internally. It can be frustrating for employees to feel stumped on management expectations, work on the wrong things, or have to ask a supervisor what their role is constantly. Instead, set distinct goals and intentions from the get-go and have it written somewhere for future reference. This documentation will also let them feel open in communicating any potential questions or issues since you have established rapport, and they know to rely on you for precise instruction.

Also Read: The Essential Guide To Employee Productivity In A Hybrid Setup

Allow Open Exchanges

Many bosses and supervisors have an open-door policy that allows staff to feel comfortable approaching them with anything. These discussions can include work concerns or even personal matters causing issues. This type of trust and understanding lets employees feel respected and provides managers insight into their staff’s day-to-day. This trust can be crucial for a business to run smoothly while maintaining a positive internal communication environment.

Encourage Participation and Conversation

In grade school or college, certain activities may have involved participation points. Encourage participation by your employees through various methods. Engaged staff tends to perform better, so providing performance-based feedback, open discussions, and ways to earn perks will help build on your internal workplace communications.

Build on Relationships

One way to build on existing relationships is through team building. Slack channels where you can share memes and other casual correspondence are nice, but what about ways to strengthen those bonds? 

Employees who trust their co-workers will be more likely to communicate openly, so planning a small retreat or after-work event can help. If you’re a remote-based business, plan a day for some activities via Zoom or Skype that teams can participate in, such as puzzles or virtual escape rooms.

Also Read: Employee Engagement Activities That Your Employees Will Love

Host Periodic Check-Ins

Sharing with your employees the latest goings-on and happenings is important. Are there any updates they need? What about positive outcomes from recent projects? 

Hosting periodic check-ins, whether weekly, bi-weekly, or monthly, can be a consistent gathering to fill everyone in. These check-ins don’t have to be overly formal or take up much of the work day. 

A weekly email can help loop everyone in on announcements, upcoming events, or other information to provide open communication.

Conclusion

There are many ways to improve internal communication at your workplace, and while you may not need to overhaul your current methods entirely, you should at least consider the above list on where to start. Technology is one area that can certainly help, between communication apps, project management tools, and performance management

Other practices involve active listening, open communication policies, and relationship building. So how will you use these to focus on enhancing your company’s communication?

Talent Management

Personality Tests for Building a Productive Team

All of us have passed a personality test at least once. We want to know which career path to choose, why we behave in one way or another, or what skills will help us in the future.

For example, is it reasonable to stay in a stressful environment when you better work with numbers and databases, not with people? That’s why personality tests exist. They illustrate where you’re the most productive and what makes you, you.

Knowing your predispositions isn’t just useful for you to know when applying for a job. It’s also helpful for recruiters and companies (when they hire Magento developers, designers, copywriters, office managers, etc.). Will the candidate perform well in a leadership role? Are they team players or individualists?

Figure out everything right from the start. It will help you predict whether the person fits the company. If not, there is a high chance they’ll quit at the first opportunity, even if they don’t plan it now.

So, if you want to not just “close” the position but find the most appropriate person, this article is for you. It outlines some of the most popular personality tests to gather your dream team.

Is it Necessary to Include Personality Tests in the Recruiting Process?

When hiring someone, you analyze various criteria such as education, experience, and skills. You might ask questions about candidates’ habits and personal traits during the interview.

But a 40-minute job interview doesn’t give a complete understanding of a person. Some may be nervous to respond adequately; others may be overwhelmed and act too fidgety.

That’s when personality tests come in handy. They provide more unbiased information on the candidates’ characteristics and can reduce employee turnover. For instance, revealing that a person is focused and calm may make them more likely to succeed in bookkeeping than in sales.

However, tests differ in terms of effectiveness and preciseness. Therefore, you need to carefully choose the test to diagnose the needed qualities to build a productive team.

Personality tests are more widespread among Fortune 100 companies. To be exact, about 80% of them utilize MBTI tests (Myers-Briggs type indicator) to ensure efficient teamwork. Unfortunately, only 13% of all American employers rely on personality tests. But those numbers will rise as smaller companies follow the lead of the largest corporations. 

Also Read: 5 Tried and Tested Ways to Improve Employee Productivity

3 Personality Tests to Find Perfect Candidates for Team Roles

1. Myers-Briggs Type Indicator (MBTI)

The Myers-Briggs Type Indicator test evaluates people’s preferences based on Jung’s ideas of psychological types.

Isabel Myers and her mother, Katherine Briggs, took Carl Jung’s theory and developed this test for women. By creating this assessment, they hoped to make people’s lives happier and healthier.

People are classified into one of 16 personality types after taking the test. Note that they’re equal and don’t imply any weaknesses or abnormalities.

This testing allows you to understand the personality better and fulfill the potential. As a result, you can bring maximum value with your work rather than taking an unsuitable role and ignoring your true capabilities.

The questionnaire considers four scales:

  • Extraversion (E) – Introversion (I), meaning how much social interaction people need and whether they derive strength from communication or from being alone;
  • Sensing (S) – Intuition (N), showing how people gather information. They may focus on facts (sensing) or prefer intuition;
  • Thinking (T) – Feeling (F), illustrating how people make decisions. If thinking dominates feeling, people will rely on objective data rather than emotions;
  • Judging (J) – Perceiving (P), denoting how adaptable people are. The more people rely on judging, the less flexible they will be.

The Myers & Briggs Foundation states that this test is reliable and legitimate. However, the respondents’ results differ when passing the test a second time in about 40% and 75% of cases, so you can’t fully rely on them.

16Personalities provides a free test and analysis of each personality type (including workplace habits). 

2. DiSC

DiSC personality model

Another personality profile test is DiSC. This technique appeared in the 20th century, thanks to psychologist William Moulton Marston. DiSC is an abbreviation standing for four main traits:

  • Dominance (D)

People with a high “D” score are decisive and result-oriented rather than process-oriented. Such people prefer fast movement, risk-taking, and getting what they want immediately. Their strengths are the ability to take responsibility, control the situation, and keep power in their hands. On the other hand, they can be impolite, inflexible, and act without reaching an agreement.

  • Influence (I)

The Influence personality is the most unpredictable, energetic, and extroverted team member. They are people-oriented and build connections with others. However, they can become unorganized, depending on people and ignoring details and duties. They can’t live without the approval of others. So they often react to pressure with verbal attacks.

  • Steadiness (S)

The Steady personality profile is quieter and more introverted. Such people are calm, patient, modest, and balanced. They are people-oriented and enjoy assisting others, collaborating, and establishing balance and harmony within a team.

At the same time, the desire to avoid disagreement may lead to unwanted results. They want to keep their relationships intact. That’s why they hesitate to speak up or draw attention, preferring to remain unnoticed. They may be afraid of change and look for stability and security. Indecisiveness may limit them.

  • Conscientiousness (Сompliance)

When the conscientious personality dominates, people pay attention to details, concentrate on the task and perform the work at the highest level. They are analytical, accurate, and cautious.

Such concentration on details may slow down the work. First, people with a high “C” score are usually perfectionists, which is unaffordable with strict deadlines. They expect everyone to adhere to their standards and everything to be flawless before finishing a task.

This test enables you to determine how team members will interact. Is it worth hiring a person where speed plays a role in decision-making? Will this person be decisive and communicative enough? Remember that there are no one-size-fits-all representatives. We are now talking about dominant character traits, but they can come with others.

You can take the free DISC personality test. It’s a short assessment based on 12 questions, so you can finish it in about 10 minutes.

3. StrengthsFinders

The third item on the list isn’t a personality test. The CliftonStrengths assessment is a performance-based tool. It aims to define your innate skills and the ability to apply them.

The Clifton StrengthsFinder serves to determine your talents. What natural predispositions influence your thinking, feeling, and behavior? The test relies on the idea that all people have 34 basic skills. Everyone is unique according to the degree of these talents.

In which sequence do they affect your personality? Some talents are especially strong, they come naturally, and you don’t have to put effort into doing something, i.e., communicating with large crowds. You constantly use such skills and are successful in them. Other talents are used extremely rarely and require significant effort. For example, you aren’t used to demonstrating emotions.

The Clifton StrengthsFinder is a set of 177 questions. You have a pair of descriptions on the left and right, such as “I am a sensitive person” and “I am a logical person”. You can click on the dots to choose the best-suited variant and the extent. A neutral response is also available.

best personality tests in workplace

You have to pick the right option within 20 seconds. Why? The reason is that the accuracy of the test results depends on whether you answer without thinking much. The next question will appear automatically after 20 seconds. The whole process takes 25-30 minutes to complete.

The test will define your top five strengths, explain their uniqueness, and suggest how to use them to your advantage. So it’s not just about looking for talents. It’s about harnessing the full potential. The assessment cost is $49.99.

Key Takeaways

Professional skills are still necessary when it comes to making the final decision. But how will the candidate complete tasks? Will the team be productive when it consists of leaders alone?

Strike a balance between various personality types. For example, a team of extroverted and creative people may generate innovative insights. But their energy may not often lead to actions to implement numerous ideas but remain on paper. So a successful business should maximize its effectiveness and employ people eager to follow instructions rather than create something new. That’s why you need to conduct personality tests.

They help you understand how a person will cooperate with others from the get-go. You can choose one of the tests I’ve provided above, such as Myers-Briggs Type Indicator (MBTI), DiSC, and StrengthsFinders or discover other ways to check a candidate during interviews, problem-solving tests, and teamwork activities.


Personality tests


This article is written by Art Malkovich.

personality tests for workplace

Art Malkovich is Co-founder and Chief Executive Officer of Onilab, a full-service eCommerce agency focused on Magento. Being a Certified Magento Specialist and Master Project Manager, he keeps up to date with the latest trends in SEO, SaaS, B2B, and technology in general. Art is a business development professional with hands-on experience in eCommerce, Magento development, and migration.

5 Terrific Ways Workplace Belonging Enhances Engagement

Are you still trying to decode the complicated challenge of employee engagement in your organization? Have you done well to reap the tangible business benefits of high employee engagement? As per Forbes, organizations with high employee engagement can drive 21 percent higher profitability. That does sound amazing for sure. However, it is also true that not all organizations have been successful in cultivating the kind of engagement that can effectively contribute to business success. 

To substantiate, as per Gallup, not more than 36 percent of US workers are engaged in their work. This explains why organizations are now keen on looking at some novel and unique strategies for promoting greater engagement.

However, Cultivating strong workplace belongingness in employees can help you achieve exemplary levels of employee engagement. It is vital to ask here, what is workplace belonging and how can it help organizations unleash scalable engagement? 

In this blog, we find answers to these questions that will help you understand how creating a strong sense of belonging among employees can be the key to employee engagement. To begin with, let us delineate the concept of workplace belonging. 

Defining Workplace Belongingness 

In the workplace, employees feel different kinds of emotions that reflect their commitment, behavior, and confidence. Among these feelings and emotions, the sense of belongingness that they feel for their organization is important for you as a leader to assess. In simple terms, workplace belongingness explains how accepted and valued your employees feel in the workplace. 

When employees carry a strong sense of belonging, they manifest the belief that they deserve to be in the workplace and are valuable to the organization. Furthermore, this sense of belonging also influences the kind of emotional affection they feel for their employers and organizations. Simply put, when your employees feel a strong sense of belonging, they will have greater loyalty. Besides, they will see their individual success in correlation with organizational growth. 

Now that we are on the same page regarding what workplace belonging signifies, let us understand its implications. The subsequent section elucidates the various ways in which workplace belonging can boost employee engagement

5 ways workplace belonging can enhance employee engagement

Enhances confidence and performance

Let’s start this discussion with a simple question you must think about as a leader. Will your employees give their best unless they feel confident enough in the workplace? Needless to say, confidence is the foundation of exceptional performances. In fact, your employees’ self-belief and morale blend together to reflect the overall confidence that your organization carries. 

But what do you think is essential for them to feel confident enough? Well, the answer is pretty simple. Your employees will feel optimistic when they feel valued in the organization. Confidence comes with acceptance and as a leader, it is your responsibility to make your employees feel accepted for their individuality, skills, talents, and opinions.  

When you successfully promote that kind of confidence in them, performance levels are bound to go up. Can you perform exceptionally well despite the fact that you are not very confident about it? Certainly, the chances are quite bleak, to be fair. Having said that, you need to promote greater belongingness in your employees to channel their confidence in the right way. 

The bottom line is that confidence and performance complement each other. When employees feel valued, they will feel the constant urge to raise the bar of performance and offer greater value to the organization. 

To substantiate, Deloitte research reveals that a strong sense of workplace belonging among employees can increase their job performance by 56 percent. The report further highlights  that workplace belonging can also lead to a 50 percent decline in employee turnover. Clearly, workplace belonging holds the key to workplace motivation. 

Did you know that? Well, now you do and you must act on it to boost your company’s engagement scenarios.

Brings down absenteeism

Absenteeism is quite a realistic and credible metric of employee management, engagement, and satisfaction. Looking at the broader perspective, there could be multiple and subjective reasons for high absenteeism in an organization. Among these reasons, a desolate feeling of belongingness in the workplace is surely considerable.

To explain, employees will only want to come to a workplace if they feel that strong sense of association and belonging. Otherwise, they can choose from a wide spectrum of excuses to make for not attending the office. Besides, when they have a strong sense of belongingness, they will understand their responsibility better. Consequently, they will not keep things hanging by taking arbitrary leaves. 

Assessing further, there is a proven inverse relationship between workplace belonging and absenteeism. Research suggests that by promoting a strong sense of workplace belongingness, organizations can reduce sick days by 75 percent. 

The lower the absenteeism rate in your organization, the higher will be the engagement. So, create a workplace people would love to be a part of on a daily basis. Give your employees a workplace that inspires the best in them every day. For that, it is essential to foster powerful feelings of belongingness among employees that enable them to contribute more proactively.

Promotes greater trust

As per Harvard Business Review, trust and employee engagement have a direct correlation. This correlation is explained through the following insights.

  • Employees in high trust companies exhibit 76 percent higher engagement and 50 percent higher productivity. Also, employees manifest 106 percent higher energy levels when trust is embedded in the natural virtue in the organizational culture.
  • In organizations that cultivate trust, employees express 29 percent higher satisfaction
  • In companies where there is high trust between co-workers, burnout rates are 40 percent lower and the stress levels are 76 percent lower.

It is amazing how a single virtue of trust can lead an organization to incredible things. What we need to figure out is the correlation between workplace belonging and trust. Acceptance is the basis of trust and this will always remain an undeniable fact. 

When employees feel accepted, valued, and appreciated, they trust their co-workers with greater ease. This is how belongingness proves to be imperative for positive workplace relationships that can drive high engagement. 

With high trust, people collaborate better and steer their organizations to new horizons of success. Are you willing to go that extra mile to create high trust in your organization? As a leader, you need to lead by example

Cultivates better inclusiveness

Inclusion and diversity are among the most significant trends in the contemporary workplace. Organizations are more eager than ever before to embrace the virtues of diversity and inclusion in the workplace. However, for that, hiring a diverse workforce may not be sufficient. 

To get the best out of your diverse workforce, you need to incorporate inclusion as a natural virtue into your company’s culture. This is where creating a strong sense of workplace belonging among your employees can be of great help. 

When you foster an inspiring sense of workplace belonging, you include your employees in the decision-making process and empower them to share their perspectives. Or to look at it the other way, when employees carry that feeling of belongingness, they feel like contributing more. In this zeal to add more value to the organization, they come up with innovative ideas and creative insights that can be of great value to any organization. 

In fact, in the highly competitive business world, you need to innovate at every level to sustain your competitive advantages. What better than a workforce that feels excited every day to bring innovative and creative ideas to the floor? You can literally draw great value from a workforce that does not shy away from taking initiative. 

By promoting a greater sense of belonging among your employees, you can also inspire greater creative liberty among your employees. This creative liberty will become the basis of a massive hike in employee engagement levels. 

All in all, creating a sense of belonging in your workforce can lead to greater inclusiveness in multifarious ways. Further, this increased inclusiveness will lead to higher engagement in the workplace in multiple ways.

Leads to a more resilient workforce 

In the contemporary corporate world, the skill of resilience has immeasurable value. In the last few years, daunting challenges such as COVID-19 pandemic have tested businesses to their core. Organizations that were resilient enough to these changes survived, while others went out of business.. 

Resilience has become a sought-after skill in the modern workplace. It also complements engagement in a direct way. When employees are resilient, they stay upbeat even in the face of adverse challenges.

As a leader, You would want your employees to have exemplary resilience at all times. But what does it take to inspire resilience among employees?

Employees will give their best to stand by their organizations when there is a powerful sense of belongingness. Why would they want to face all kinds of challenges for their organizations unless they are convinced that they are a valuable asset to the company? Therefore, it is correct to say that by promoting belongingness among your employees, you can make them more resilient and hence, boost engagement. 

Conclusion

To encapsulate, there are multidimensional benefits linked to encouraging a strong sense of workplace belongingness among employees. When you help your employees build a deeper connection with your organization, they feel valued and empowered to bring out the best in them. Especially, when it comes to a diverse workforce, working on fostering a sense of belongingness among employees seems far more essential. As a leader, your ability to inspire belongingness among your employees holds the key to driving high employee engagement. 


Author’s Bio

“Doing what you love is the cornerstone of having abundance in your life.” Wayne Dyer’s thoughts are well suited to Kiara Miller. She has been working as a content marketing professional at ‘The Speakingnerd’. Her passion for writing is also visible in the innovative joys of material she provides to her readers.

The Top 20 Ultimate One on one Questions

The relationship between managers and their direct reports is crucial to successfully running a company. And one effective way to achieve a positive relationship between them is through one-on-one meetings. A one-on-one meeting presents an environment to have honest talks on various topics, leading to a less stiff atmosphere between managers and their direct reports. 

A crucial side of this meeting is asking the right questions to make the most of them. Asking the right one on one questions helps stir the conversation in the right and productive direction. This article will discuss the importance of one-on-one meetings and the type of one-on-one questions managers should ask.

Why conduct one-on-one meetings?

People, not robots, make up companies. Therefore, there should be a means to improve communication between employees and management. Fortunately, one-on-one meetings present managers with this opportunity. A study by SHRM found 89% of HR Leaders agree to ongoing check-ins and communication help retain and recruit better. 

In this section, we will highlight the reasons for conducting one-on-one meetings.

  • Builds Trust

It takes effort to build trust, and it’s crucial to build trust between managers and direct reports to run a successful team and, by extension, a successful business. A Human Era at Work study revealed employees who trust their management also respect them. The study also found that when employees trust and value their managers, they were 58% more focused and 63% more satisfied with their jobs.

  • Improves Engagement

To get the best out of employees, they must be engaged. Employee engagement will improve with one-on-one meetings because it allows managers and direct reports to discuss issues they would not otherwise discuss during office hours. Direct reports feedback on the company, career progress, and current projects can help identify and rectify pressing issues. A study by Gallup backs up this point showing employees who have regular one-on-one meetings are three times more engaged and 21% more productive.

Also read: Qualties of a good manager: 10 Skills you need
  • Improves Teamwork

One goal of a one-on-one meeting is to understand your direct reports. It is getting to know them beyond the four walls of the office space or, in recent times, your laptop screens. Engaging with your direct reports as people and not employees helps improve your working relationship, which can help in raising teamwork. One-on-one meetings can also help to diffuse friction between colleagues by the manager becoming a mediator.

  • Reduces Staff Turnover

A study by salary.com shows that 23% of employees look for new jobs every day. Another research by Hogan assessment shows that 75% of employees state their direct boss is the worse part of their jobs. Holding one-on-one meetings can help reduce these figures, as one reason employees leave their workplace is due to lack of engagement.

One On One Questions to Ask Employees

When conducting a one-on-one employee meeting, the questions must explore the various areas of the direct report’s life. The questions you ask should cover their personal life, relationship with co-workers, career goals, the working environment, and feedback on management. Touching the various areas that affect your direct reports brings about an open meeting. 

You can have a list of questions divided into separate sections to help you structure it. Also, while timing is essential, flexibility is much more effective because any question can become an issue that needs immediate attention.

This section will discuss the areas to ask questions and the type of questions you should ask your direct reports.

  • Personal Check-in Questions

Understanding the physical and mental health of your direct reports is crucial. Showing genuine concern and empathy can help break the ice and open up the floor for discussions. If this is the first one-on-one meeting, you can ask about their lives outside the workplace. 

Questions about hobbies or what they find fun can help to ease tension. Who knows, both of you may enjoy similar activities.

If this is not your first meeting, you can ask follow-up questions from the previous conversation. 

Questions to ask:

  • 1. How are you feeling today?
  • 2. What do you do over the weekend? / Do you have plans for this weekend?
  • 3. How do you feel about your current work/life balance?
  • 4. Do you have any hobbies you are passionate about?

Depending on the answers you receive to these questions, spend more or less time in this section. If the employee is not doing well mentally or physically, allocate more time to this section.

  • Career Goal and Progression Questions

A study by the Conference Board shows that only 57% of workers show job satisfaction, and for a typical worker who dedicates hours to their job, it’s a low figure. One good way to improve this figure is by understanding your direct reports’ career goals. Asking the right questions will allow you to help with advice, point them to books or other materials they need, and assist them in reaching their goals. 

Many companies have lost excellent employees due to not understanding how their goals align with employees. Identifying the career goals of your direct reports can also help you assign projects they are interested in working on or projects that will help them develop their skill set.

Sample 1 on 1 career goals and progression questions to ask include:

  • 5. What are your career goals? Have you put much thought into your career goals?
  • 6. What can I do to help you achieve them?
  • 7. What do you enjoy most about your work?
  • 8. What skills do you think you need to develop? Do you feel you need more training?
  • 9. Do you feel your current job role contributes to achieving your career goal?
  • 10. Do you feel you can achieve your career goal with this company?

These one-on-one employee meeting questions will help you and your direct report clear the air regarding their career goals and progression. Their answers will highlight what you can do to help them progress in their career.

  • Workplace Environment and Condition

The workplace environment is vital in ensuring the success of a company. Employees are a significant source of feedback since they spend most of their time working and interacting in the office environment. A poor office environment can impede productivity, so it’s best to have feedback by asking one-on-one questions from your direct reports. Chances are you would receive a few.

Sample one on one workplace environment and condition questions to ask:

  • 11. Are you happy with the current working environment?
  • 12. What changes would you make to the current work environment?
  • 13. Do you feel you can be more productive if we make changes to the work environment?
  • 14. What distracts you in the office environment?
Also read: Benfits of employee career development program
  • Company Culture and Relationships

In a study by Gallup, managers determine how great or lousy a workplace turns out. The study states managers have a variance of 70%, suggesting they are vital in dictating the company culture. A positive atmosphere helps to foster teamwork and healthy work relationships. When managers promote a healthy culture, it improves employee retention and productivity.

One good way to determine if managers lead by example is by asking questions in one-on-one meetings with employees.

Sample 1 on 1 company culture and relationships questions to ask:

  • 15. Is there any aspect of the company work culture you would want to change?
  • 16. Do you feel the team works well together?
  • 17. Is there anyone in the team you notably work well with? Why is this?
  • 18. Is there anyone in the team you dislike working with? Why is this?
  • Managers Feedback

Managers need feedback from their direct reports. According to Gallup, managers provided with strength feedback showed a 12.5% increase in productivity and a 14.9% increase in turnover rates compared to those who didn’t receive such feedback. In short, managers also need feedback to improve, and a one-on-one meeting presents an opportunity for the managers.

Sample 1 on 1 managers feedback questions you can ask:

  • 19. Do you feel I give enough feedback?
  • 20. What can I do to support you better?

The aim is to make sure the employee is comfortable with your management style and get feedback on what you should do more or less. In this section, take the words of your direct reports in friendly spirit. If they are giving constructive criticism or observations they have made, it’s because they also want to see you grow. They could easily have kept quiet, spoken behind your back, or given a written complaint to HR.

Bonus  1 on 1 Questions

Managers and employees are busy individuals, and therefore they need to make every moment in the workplace count. On average, managers spend 23 hours in meetings during the week. That’s a lot of time spent in meetings, and because of this, it’s best to ask your direct reports about the effectiveness of your one-on-one sessions.

  • Do you feel these meetings are a good use of your time?
  • How as these one-on-one meetings helped you?
  • What do you think I should change about my approach?

Conclusion

Asking the right one on one questions in meetings with your direct reports is essential in getting the best from these meetings. The success of the one-on-one sessions is dictated by how well you can break the ice and have simple conversations, leading to more complex ones. As you question your direct reports, remember the aim is to understand your employees better, to provide adequate support.


Want to know how Engagedly can help you mange your remote employees better? Request us for a demo.

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4 Creative Team Building Activities

Teams that score higher in engagement are much more productive, creative, and innovative than their counterparts. Building great teams can be a bit tricky as the current work environments do not allow to gauge the non-verbal cues to understand the team members. It is therefore important to focus on team building activities that bring people closer and help them understand each other. While there are a bunch of activities that help in boosting motivation, productivity, and learning, it is crucial to involve the team in fun and creative activities too.

This article will discuss four creative team building activities that will help your team members come out of the silos and unite to bring more fun to the table.

Creative Team Building Activities

Here are four unique and creative team building activities for your employees that are fun guaranteed.

creative team building activities

Team Building Activity 1- Two Truths And A Lie

This is one of the most engaging team-building activities for employees.

Recommended number of People: 10 to 15

Material required: None

Goal: To guess the true statement from other players’ set of statements and to make other players believe your false statements to be true.

How to play:

Step 1: Every player writes down three statements about himself (2 truths and one lie)

Step 2: Each player is asked to read those statements aloud to the group.

Step 3: Take a vote on which statement is a lie.

Step 4: The players who guess the false statement correctly get one point each. If no one is able to guess it correctly, then the player who wrote the statements wins the points.

Step 5: Continue steps (1 – 4) and the player with most points wins the game.

Team Building Activity 2- Back-to-back Drawing

creative team activities

Recommended number of players: Multiple teams of 2 people

Material required: Paper, pen and picture cards

Goal: To instruct your teammate verbally and help them draw the shape.

How to play:

Step 1: Divide your group into pairs, and have each pair sit on the floor back to back.

Step 2: Give one player from the pair a picture and the other, a pen and paper.

Step 3: The player who receives the picture, verbally explains the picture to his teammate and the teammate tries to draw the picture on the paper.

Step 4: On finishing, each pair compares their original shape to the drawing, and consider how they worked together, and where they could improve their communication.

Also Read: 5 Employee Engagement Activities On Budget

Team Building Activity 3- Acted Charades (Dumb Charades)

Another common, yet engaging team building activity for your employees

Note – The Engagedly team tried this out. It was a roaring success. 😉

Recommended number of players: 10-15 (two teams)

Material required: None

Goal: Convey the movie name given by the opposite team to your teammates by enacting and guessing the movie name correct when your teammate enacts.

How to play:

Step 1: A player from one team is chosen by the other team and given a movie name.

Step 2: The player enacts the movie name and tries to convey it to his teammates without talking or pointing out to any objects.

Step 3: If the team succeeds to find the movie name they win a point, if not the opposite team wins a point.

Step 4: Continue steps ( 1-3) The team with most points wins the game.

Team Building Activity 4- Winner/ Loser

Recommended number of players: Multiple teams of 2 players each

Material required: None

Goal: To change the negative perspective of your teammate to positive perspective

How to play:

Step 1: Both teammates write their bad experiences and share it with each other.

Step 2: Both partners, then tell the same story of their teammates, but relate the good things that came from the experience.

Just give these team-building activities a try. The goal is not to win, but rather to have fun and build team spirit!

Conclusion

Team building is critically important for organizations that are working in hybrid and remote working environments. As most employees are fixated to their systems throughout the day, it is important for them to be involved in activities that help them bring out their creative sides. The creative team building activities discussed in this article will surely help your team members have a great time. Share the activities that you enjoy the most with your teams in the comments sections below.


Want to know how Engagedly can help in managing and building highly productive and dynamic teams? Book a live demo to talk to our experts!

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Motivating Your Team: 6 Proven Ways To Engage Team At Work

“To win in the marketplace, you must first win in the workplace!” —Doug Conant, Founder, Constant Leadership.

As a manager, it is your responsibility to lead your team effectively. The way you conduct yourself before them, affects their productivity significantly. There are many challenging issues that you have to deal with as a manger. One of such issues is not being able to improve team engagement at work.

Continue reading “Motivating Your Team: 6 Proven Ways To Engage Team At Work”

How To Build A Successful Upskilling and Reskilling Program

If you have been keeping your ear to the ground, upskilling and reskilling have been the buzzwords of the HR industry for a long time now. But with the pandemic changing the way everyone works, it has become a prime focus for organizations to keep the workforce agile. 

This article is a part of our two-part blog series. In our previous article, we stressed on the importance of upskilling and reskilling your employees. In this article, we will guide you on how to do so efficiently.

Career Pathing And Skill Gap Analysis

Career Path of Employees

Source: rawpixel

HR leaders and managers often end up creating complicated and disconnected upskilling and reskilling strategies for their employees. They are mostly based on business needs, and employees are rarely involved in the process. As a result, it fails to align with employees’ personal and professional goals. Ultimately, such initiatives feel forced and tend to disengage the employees.

Skill Gap Analysis helps organizations to map the skill inventory with business needs and goals. They are able to bridge the gap between the desired and current skills of the workforce and plan for the future. It helps in identifying knowledge and skills missing from the workforce. Career pathing, on the other hand, is the process by which employees chart their career progression and development within the organization. It requires a sound understanding of one’s own skills, goals, competencies, knowledge, personal characteristics, and experience.

Also Read: Giving Constructive Feedback To Peers

A proper understanding of skill gap analysis and career pathing of employees helps in designing effective upskilling and reskilling strategies. When organizations align skill training with an employee’s career path, they are more engaged and satisfied working at the organization.

Shortlist The Eligible Employees

This is one of the most difficult tasks in an upskilling and reskilling initiative. After career pathing and skill gap analysis are over, the next step involves short-listing the eligible employees. It requires thoroughly understanding the skills of each employee and asking the following questions to self as an employer:

  • Is it going to be a department/organization-wide initiative or only for a selected few?
  • Will technology changes or other factors affect any department drastically that will require employee reskilling?
  • If it is for an employee, then what impact it will have on the employee’s current team?
  • Have I identified the critical skills of the employees?
  • How to utilize the secondary and tertiary skills of the employees?
  • Do the employee’s professional goals align with the business goals?
  • Will the cost of upskilling/reskilling be more than the cost of onboarding new hires?

It will give a clear vision and a better understanding of which employees to select for reskilling and upskilling initiatives.

Choose The Method

Employee learning and training

Source: rawpixel

Once the candidates have been shortlisted, the next step involves choosing the correct method for upskilling and reskilling your employees. Here are some common ways:

1) Learning and Development: It is one of the most common upskilling and reskilling initiatives adopted by organizations.

Give your employees access to online academies such as edX, Udemy, Coursera, etc. These online learning options are easily accessible from anywhere and anytime, thus making the process more flexible. It also gives them access to a wide variety of options to learn from.

Organize skill-specific trainings, workshops, seminars, etc., for your employees by industry-recognized experts. Currently, as everything is remote, virtual platforms such as Zoom and Google Meet can be utilized to conduct these events.

Also Read: 5 Tips For Building A Learning Culture In An Organization

2) Job Shadowing and Rotation: Job shadowing is a budget-friendly reskilling process in which an employee follows the day-to-day activities of an experienced employee. The new employee or the employee who wants to be reskilled follows and observes everything the experienced employee does. It helps employees to understand the daily tasks and take up a new position easily.

Job rotations are generally time bound and require employees to work in different departments of the organization. It helps them to understand how other departments function. And also, it gives them ideas on how to improve their own department. Job rotations improve employee retention as employees get more flexibility to change roles within the organization.

3) Mentoring: According to Forbes, 70% of Fortune 500 companies have a mentoring program in place.

Mentoring is an effective way for employees to connect with the seniors of the organization. Presence of a mentor in these uncertain times will be helpful for your employees. Mentoring will not only help them develop professionally but personally too. It also helps them to connect better with the senior leadership and the organization. Invest in mentoring software such as Mentoring Complete that uses their proprietary algorithm and a 3 step matching process to find the correct mentor-mentee match.

Also Read: 4 Leadership Skills To Improve In a Hybrid Work Environment

4) Form Learning Communities: Often, employees who are at a similar level or are from the same department show interest in learning the same new skills. It is a great opportunity for organizations to create peer learning platforms. Employees with similar interests can collaborate and learn together. It will give them a common platform to share learning content, guides, study materials, industry-related news, etc. Not only will it help them learn, but will also allow them to connect with others and stay engaged.

5) Digital & Soft Skills: Although this is not a method of upskilling or reskilling your employees, focussing on digital and soft skills is vital for all organizations.

When the pandemic hit, everything became remote and employees became completely technology dependent. Consequently, it is important for employees to stay continuously updated with the changes taking place in technology. As employers, train your employees on the latest software, tools, and applications that will help them work remotely efficiently. It will especially be helpful to the older generation of employees and bridge the digital gap.

Often organizations focus too much on hard skills or technical skills and tend to ignore the soft skills. Hard skills are important, but so are soft skills. Teamwork, communication, time management, leadership, etc. are some of the common soft skills which are required by employees in the long run.

Measure Success

Just upskilling and reskilling your employees is not the end. Measuring the success of the process is as important. Set up parameters and metrics to track success. Connect with your employees from time to time, learn how they are implementing their new skills and how it is helping them in their job roles. Conduct 360 degree feedback and employee surveys involving their managers and team members. It will give an accurate view of your employee’s performance. The reskilling and upskilling programs can be iterated accordingly.

Encourage Continuous Learning 

Reskilling and upskilling is a continuous process and not a one-time process. Promote a culture of learning, growth, and development in the workplace. Employees should be enthusiastic about learning new skills and improve themselves. They should be excited about and eager to choose their own learning paths and development process. When employees are open to the process of learning, implementing reskilling and upskilling initiatives will become easy.


Want to know how Engagedly can help manage your employees better? Then request for a live demo!

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Upskilling and Reskilling : Prepare Employees For The Future

When the pandemic began 1.5 years back, organizations saw a rapid change in the way they functioned. Not only this, the skill gap which was prevalent because of technology, increased after COVID hit. It became a challenge for organizations and leaders to fill the ever-increasing skill gap accelerated by the pandemic. The solution comes with upskilling and reskilling your employees. With the volatile nature of business and rapidly changing economy, now is the right time for HR leaders and employers to start these initiatives. It will not only help them in bridging the skill gap, but also help them achieve higher retention rates.

Also Read: Employee Retention Strategy – How To Retain Top Talent?

What Is Upskilling and Reskilling?

Upskilling and reskilling, although used interchangeably, have completely different meanings and significance. Both are ways for businesses to help their employees grow in the organization and improve their skills.

  • UpskillingUpskilling involves employees improvising on the existing skill sets that help them grow in the current role. It ultimately prepares them to take up greater responsibilities and move to more senior roles.
  • Reskilling Reskilling refers to employees learning new skills to move to different job roles in the organization. This is mainly done in two scenarios: 

i) When an employee wishes to learn new skill sets and transition to a new role in the organization.
ii) When an employer wishes to retain an existing employee and train them on new skills for a new role within the organization.

Also Read: The Top 8 Leadership Skills You Need In 2021

According to McKinsey, organizations that implemented reskilling programs were better able to address the skill gap created by technological advancement.

Skill Gap Analysis

Shrm skill gap infographic

Source

Skill Gap Analysis is a tool or process which helps in identifying and bridging the gap between the current skills and desired skills of the workforce. It helps employers and organizations to identify the training needs, uncover gaps, and help in succession planning, and career progression of employees. It serves as a tool for identifying individuals or teams suitable for upskilling and reskilling according to changing business needs.

Benefits of Upskilling And Reskilling Your Employees

LinkedIn Upskilling and Reskilling Statistics

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Improves Employee Retention: Employees when see that their organization is invested in their career development and growth, they tend to stay with the organization for a longer period. It shows that employers and organizations care for their employees, which helps in retaining top talent and improves the overall retention rate.

Saves Costs: Hiring and training a new employee is costly! Getting a new hire onboard involves costs in terms of time and money. A study estimates that in the U.S. cost per hire is $4700, and takes about 42 days to fill a new position. Whenever an organization plans for a new hire, some of the costs involved is: 

  • Advertising for a new role on job portals
  • Short-listing and interviewing candidates
  • Readjusting budget to meet new hire’s salary expectations
  • Waiting for the new hire’s term of employment to get over at the previous organization
  • Onboarding the new hire
  • Training them

Instead of hiring someone from outside the organization, upskilling and reskilling your own employees reduces the cost significantly. Although it involves the cost of training, it is much less than what goes into hiring someone new.

Also Read: Common Mistakes That Destroy Employee Engagement

Helps Bridge The Digital Gap: The new generation of workforce is tech-savvy and cognizant of all the changes taking place in the field of AI, analytics, digital marketing, cloud computing, and so on. Upskilling and reskilling opportunities will help the older generation of employees to adapt to digital technologies easily. It will not only make them technology cognizant, but will also help them perform their roles effectively.

Builds A Culture Of Learning: Upskilling and reskilling initiatives create a culture of continuous learning in the organization. Learning becomes an ongoing process for all the employees. Employees continuously learn and hone their skills to stay updated with the latest in-demand skills in the market.

Workforce Is Resilient: Upskilling and reskilling your workforce prepares them for the future. It helps them to adapt easily and makes them more resilient to market changes. In a tumultuous pandemic-stricken business market like this, a resilient workforce is what makes a business stronger.  

Also Read: 5 Key Focus Areas For CEOs : The Post Pandemic Shift

Employees become more engaged: A continuous culture of upskilling and reskilling keeps employees engaged and motivated. They become satisfied and happy at work. It increases the efficiency and productivity of the employees and the organization.

Upskilling and reskilling have now become an integral part of organization strategy and the way to sustain businesses in the post-pandemic era. Have you identified your employees who are eligible for upskilling and reskilling yet?

(This article is part of our two-part blog series. Subscribe to our blog to get notified about ‘How To Build An Upskilling and Reskilling Program That Works?‘)


Want to know how Engagedly can help manage your employees better in the post-pandemic era? Then request for a live demo!

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7 Video Conferencing Etiquettes For You To Follow

According to a recent research by Forbes, 80% of employees agree that video conferencing is the go-to method of communication among internal teams, and 84% agree that it is preferable over audio conferencing for communicating with external stakeholders.

With the transition that has happened over the past one and a half years, virtual meetings have become a common thing for all remote teams. From board meetings to Fun-Fridays, everything has gone virtual. Zoom, Skype, and Google Meet are some common tools on which we now spend hours collaborating with internal and external teams. Thus, video conferencing etiquettes have become important for the meetings to be professional and productive.

Here are seven common video conferencing etiquettes to follow.

1. Test Your Tech (Hardware & Software)

In this current era of remote working, almost everyone depends on technology for their day-to-day office work. The in-person all-hands and team meetings have transitioned to virtual remote meetings. Technical difficulties are a common occurrence. To make sure technical problems do not hinder your meetings, here are few things to check before you start:

  • Install the latest version of the videoconferencing software 
  • Keep your conferencing tool open before the meeting starts, as most of the tools will throw a series of pop-ups asking for different accesses
  • Keep your laptop charged or keep the charger handy
  • Check your laptop camera and test your video recording software if needed.
  • Test if your microphone is working
  • If you are presenting, keep your presentation ready

2. Be On Time

Virtually or otherwise, it goes without saying that being on time for meetings is important. So, video calls are no less official than in-person meetings at the office. Be on time or rather be ready a few minutes before the meeting. Utilize the grace period, and as mentioned in the above point, check your tech before the meeting starts. This will ensure that you have a smooth meeting with no technical glitches. Not only this, once you miss the start of the meeting, it is difficult to understand the context. Moreover, when you walk in late to a video meeting, it disturbs everyone else present in it. 

So being on time is one of the key aspects of virtual meetings. And it also shows that you value everyone’s time.

3. Mute yourself when not speaking

Working from home can be quite noisy at times with various background noises. Children playing in the other room, construction going on in the next lane, someone watching TV, kitchen noises, dogs barking, etc., are some common distractions. If you are not speaking, then get in the habit of muting yourself while on the call. It will prevent others on the call from hearing distracting background noises. Unmute yourself only when you are going to speak. If you are the speaker, then work on reducing or eliminating the background noises before the call starts.

Also mute any loud notifications on your device if you are the speaker of the video call.

Also Read: Do These 8 Things To Improve Employee Engagement

4. Dress Appropriately (At Least Bottom Up)

The need to get ready for office has become a redundant concept now. With everyone working remotely, employees need not follow a dress code anymore and work anyhow they want. But the scenario is slightly different if you are taking part in a video call. Get ready for a video call in the same way as if you are meeting someone in person. Brush or comb your hair, wear an ironed shirt or polo T-shirt, and be as presentable as possible. You not only dress for yourself but for the colleagues and clients you are connecting with.

5. Don’t Miss The Eye Contact

In a video conferencing call, many of us do the blunder of looking at the video instead of the camera. While we will say it is not wrong, looking on the screen makes you look distracted and not attentive. Instead, practice looking at the camera while on a video call. Put the webcam lens at eye level and look into it while you speak. This will give others the impression that you are maintaining eye contact continuously while on the call. This helps you establish a connection with your meeting attendees.

Also Read: How To Support Mental Health Of Your Remote Team

6. Don’t Multitask and Be Attentive

Stop working on other things or multitasking when you are on a video conferencing call. You will not only miss out on important things but it is also rude to do so. In a video meeting, it is very easy to understand when you are engaged in the meeting and when you are distracted doing something else. Behave in the same way as you would do in an in-person conversation and keep your other tasks on hold till the meeting gets over.

7. Lighting

Lighting plays an important role in a video call. Too little light and you will appear dark, and with too much light you will appear unnaturally white. There should be an optimal amount of light in the area from where you do your video call. To check lighting conditions log in before time and check the camera settings and its lighting. Adjust it till your face appears clear, natural, and non-grainy.


Want to know how Engagedly can help you with Employee Engagement? Request for a live demo!

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Top 5 Reasons To Have A Learning Management System At Workplace

Every employer wants their employees to improve themselves and expand their skills regularly. This requires the employers to ensure that the employees are provided with an environment that encourages continuous learning.

Continue reading “Top 5 Reasons To Have A Learning Management System At Workplace”

5 Tips For Building A Learning Culture In An Organization

In today’s corporate world, most companies crave employee engagement. Employers want their employees to actively participate and improve themselves at every step. We know by now that engaged employees can really help an organization soar.

Continue reading “5 Tips For Building A Learning Culture In An Organization”

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